---
title: 'IT Manager at Piaggio Fast Forward'
canonical: 'https://feeny.ai/job/it-manager-piaggio-fast-forward-boston-bvj1w9591cf3'
type: 'job'
last_seen: '2026-10-26'
---

# IT Manager at Piaggio Fast Forward

- **Company:** Piaggio Fast Forward
- **Location:** Boston, MA
- **Posted:** 2026-10-21
- **Last confirmed live:** 2026-10-26
- **Apply:** https://job-boards.greenhouse.io/piaggiofastforward/jobs/8305874

## Job description

IT Manager

## Who We Are

Boston-based company Piaggio Fast Forward Inc. (PFF) was founded in 2015 by the Piaggio Group (the Italian manufacturer that created the iconic Vespa scooter). We are on a mission to build technology products that move the way that people move. To bring products to market today, PFF is solving the problem of robotic interaction with people in dynamically changing environments. We’re innovators, neighbors, and creators with a passion for local living and pushing the limits on urban transportation. We support a sustainable mobility ecology with healthy lifestyles and social connectivity available to all, regardless of age or abilities.

## The Role

Piaggio Fast Forward (PFF) is seeking a versatile, proactive, and highly organized IT Manager to serve as the primary technology resource for our company. As our in-house IT expert, you will wear many hats—from troubleshooting daily user issues and provisioning equipment, to managing our network infrastructure and safeguarding our data. The ideal candidate is a self-starter who thrives in an autonomous environment and can translate technical concepts to non-technical team members with patience and clarity.

## What You'll Do

- IT Operations & Strategy: Build, manage, and optimize all internal IT operations, systems, and standard operating procedures (SOPs).
- Vendor Management: Act as the primary liaison with third-party technology vendors, internet service providers, and software support teams.
- Budgeting & Planning: Develop and manage the annual IT budget, forecast technology expenditures, and align software/hardware investments with business objectives.
- Policy & Compliance: Establish and enforce IT security, data privacy, device usage, and remote work policies. Ensure compliance with relevant industry regulations.
- Project Management: Plan and execute IT projects end-to-end, including cloud migrations, system upgrades, office expansions, and software rollouts.
- Infrastructure & Systems Administration: Install, configure, and maintain local network infrastructure (switches, routers, firewalls, Wi-Fi), servers, and storage systems.
- Cloud & User Administration: Manage identity and access management systems (e.g., Microsoft 365, Google Workspace, Azure AD / Entra ID, Active Directory, Okta).
- Cybersecurity & Data Protection: Implement network security measures, endpoint protection, patch management, multi-factor authentication (MFA), and automated backup/disaster recovery solutions.
- End-User Support: Provide primary or escalation support for workstation hardware, operating systems (Windows/macOS), software applications, and network connectivity issues.

-

## What You'll Bring

- 5+ years of progressive experience in IT systems administration, network administration, or IT support engineering.
- 2+ years in a supervisory, team lead, or sole-contributor IT manager role with direct responsibility for overall IT environment health.
- Proven track record of managing end-to-end IT projects without heavy external assistance.
- Deep familiarity with TCP/IP, DNS, DHCP, VPNs, VLANs, firewalls (e.g., Fortinet, SonicWall, Cisco Meraki), and wireless networking.
- Expert administrative capability in Microsoft 365 / Entra ID or Google Workspace, as well as Windows Server or Linux environments.
- Experience with MDM/RMM tools (e.g., Intune, Jamf, NinjaOne, Datto) for automated device provisioning, patching, and monitoring.
- Hands-on experience configuring firewalls, antivirus/antimalware systems, spam filtering, and automated cloud/on-premise backups (e.g., Datto).
- Successful applicants will be asked to show proof that they can legally work in the U.S

Yearly Base Salary Range for this position is $125.000 to $155,000

We like you just the way you are.

Diversity fuels our innovation. Inclusion, belonging, equity, and neurodiversity drives our best-in-class culture. We strive to create workplaces where everyone feels empowered to share ideas, grow at their own pace, and work together towards a shared vision while holding each other to a higher standard. For us, DEI&B is the only way forward.

Employment Eligibility Verification Piaggio Fast Forward participates in E-Verify, an electronic employment verification program operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA), to verify the employment eligibility of newly hired employees. Piaggio Fast Forward is an E-Verify Employer, and as such, the company will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States.

For more information about E-Verify, please visit the U.S. Citizenship and Immigration Services (USCIS) website:https://www.e-verify.gov/

## About Piaggio Fast Forward

## Company Overview
- **One-liner**: Piaggio Fast Forward develops cargo-carrying following robots (gitamini, gitaplus) for consumers and businesses, using smart following technology to augment human mobility and labor.
- **Entity Type**: Private (wholly owned subsidiary of the Piaggio Group)
- **Headquarters**: Boston, Massachusetts, United States
- **Founded**: 2015
- **Founders**: Founded by the Piaggio Group; co-founders include Jeffrey Schnapp (Chief Visionary Officer) and Greg Lynn (CEO)

## Core Business
- **Primary industry/industries**: Automation Machinery Manufacturing, Robotics, Urban Mobility
- **Target customers**: B2C (consumers for personal cargo carrying) and B2B (hospitality, manufacturing, indoor agriculture, construction)
- **Mission or purpose statement**: “We are on a mission to build technology products that move the way that people move” and “bring intuitive and efficient technology solutions into the entire human-built environment, supporting the local mobility needs of businesses, communities, and individuals.”

## Products & Services
- **gitamini**: A compact, cargo-carrying following robot that carries up to 20 lb of gear, designed for consumers to use in everyday environments. (Hardware + Software)
- **gitaplus**: A larger variant of the following robot, also for cargo transport in consumer and business settings. (Hardware + Software)
- **Following Technology Platform**: The proprietary smart-following technology that allows robots to navigate dynamically changing environments, offered to business partners for integration into mobile solutions across selected industries. (Software + Services)

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private subsidiary of Piaggio Group)
- **Key Metric**: Total Funding – Not publicly available (supported internally by parent company)
- **Notable Investors/Partners**: Piaggio Group (parent company); partnerships in hospitality, manufacturing, indoor agriculture, and construction
- **Growth Signals**: Headcount of ~54 employees with +2.9% monthly growth; expanded presence to France; pivoted from purely consumer-focused robots to business-to-business solutions in multiple verticals

## Competitive Advantages
- **Proprietary following technology** that works safely and reliably in crowded, dynamic human environments (e.g., sidewalks, factories, farms).
- **Backing of the Piaggio Group** (creator of Vespa) provides manufacturing expertise, brand recognition, and distribution infrastructure.
- **First-to-market** with a consumer-friendly, affordable cargo-following robot that addresses the “last meter” gap for personal and commercial goods movement.
- **In-house robotics, computer vision, and machine learning capabilities** (technology stack includes TensorFlow, Caffe, OpenCV, Eigen) allow continuous innovation.

## Strategic Focus
- **Expanding B2B applications** – transitioning from a consumer product to serving industrial customers in hospitality, manufacturing, indoor agriculture, and construction, where labor augmentation is a strong value proposition.
- **Scaling the following technology platform** to be integrated into third-party mobile solutions.
- **Continuing to refine human-robot interaction** in dynamic environments to increase reliability and trust.

## Why Work Here
- **Hybrid work culture**: Employees work on-site 4 days a week; office is pet-friendly and located in Boston’s Charlestown neighborhood.
- **Perks & benefits**: Performance bonuses, relocation assistance, generous parental leave, onsite Mother’s Room, continuing education stipend, job training & conferences, mentorship program, commuter benefits, onsite parking, health/dental insurance, FSA, and family medical leave.
- **Diversity & inclusion**: Company has a diversity manifesto, mandates unconscious bias training, and reports a mean gender pay gap below 10%.
- **Technology & impact**: Work on real-world robotics using Python, C++, TensorFlow, ROS, and other modern tools; opportunity to shape a product that changes how people move goods in daily life.
- **Growth & culture**: Emphasis on career development through mentorship and training; small, interdisciplinary team with a “build in public” philosophy.

## Sources
1. [Piaggio Fast Forward Official Site](https://piaggiofastforward.com/)
2. [Built In Profile – Piaggio Fast Forward Careers, Perks + Culture](https://builtin.com/company/piaggio-fast-forward)
3. [LinkedIn Company Page](https://www.linkedin.com/company/piaggiofastforward)
4. [Piaggio Group – Piaggio Fast Forward Inc.](https://www.piaggiogroup.com/en/piaggio-fast-forward-inc)

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