---
title: 'IT Manager at Tektome'
canonical: 'https://feeny.ai/job/it-manager-tektome-tokyo-5bk23qrz8fdb'
type: 'job'
last_seen: '2026-09-09'
---

# IT Manager at Tektome

- **Company:** Tektome
- **Location:** Tokyo, Japan
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-08-07
- **Last confirmed live:** 2026-09-09
- **Apply:** https://jobs.gem.com/tektome-com/am9icG9zdDpjUt1hdTykt9ohPd-HDbTn

## Job description

## About Us

At Tektome, we're at the forefront of technological innovation for the AEC industry. Our commitment is to drive excellence, push technological boundaries, and transform the AEC as a whole. We are a spin out of one of the first AI companies in Japan, Incubit. We're looking for dedicated professionals who share our passion and ambition. If you're a developer hungry forchallenges and eager to be part of a pioneering tech firm, Tektome is where you belong.

## About the role

We’re looking for an IT Manager to be the single point of accountability for the internal systems our team relies on every day: laptops, networks, identity, SaaS, and the vendor relationships behind all of it. This role is focused on corporate IT, not product infrastructure; our cloud and infrastructure engineers own the production stack.

The job is primarily coordination. Much of the technical depth already exists across the company, in engineering, in security, and with our external partners and what’s missing is someone who owns the whole picture: who decides what our standards are, who makes sure nothing falls between teams, who drives vendors and internal stakeholders to closure, and who leadership can ask a question and get a straight answer from. You’ll be technical enough to make good calls and challenge bad ones, but your leverage comes from organizing people and processes rather than doing every task yourself.

Success looks like an environment where employees rarely think about IT because it quietly works, and where nothing important is waiting on an unowned decision.

## What you’ll do

Internal systems and operations

- Own the day-to-day availability of internal systems: office networks, corporate SaaS, endpoints, file storage, and telephony
- Manage identity and access, SSO, MFA, provisioning, deprovisioning, and least-privilege access reviews
- Maintain backup and continuity plans for internal systems and business data, and test them on a defined schedule
- Manage the endpoint fleet end to end: procurement, imaging, MDM enrollment, patching, and lifecycle replacement
- Own IT onboarding and offboarding: devices, accounts, and access provisioned before day one and fully revoked on exit

Support and service delivery

- Run the internal help desk: triage, SLAs, escalation paths, and resolution quality
- Create documentation and self-service resources that reduce repeat tickets
- Track ticket trends and fix root causes rather than symptoms

Security hygiene and compliance support

- Implement and enforce baseline security policies on internal systems: endpoint protection, device encryption, patch cadence, and acceptable use
- Coordinate security awareness training and phishing simulations
- Provide evidence and system records for audits and compliance requirements (SOC 2 / ISO 27001 / GDPR / other) through our compliance platform, keeping integrations connected and evidence current
- Escalate suspected security issues promptly to security/engineering leadership and support their response

Vendors and budget

- Manage relationships with MSPs, ISPs, hardware suppliers, and SaaS vendors
- Own license inventory and renewals; eliminate shadow IT and redundant spend
- Build and manage the IT budget; make clear build-vs-buy recommendations

Coordination and ownership

- Coordinate with engineering leadership, including infrastructure and security, to keep corporate IT aligned with how the product stack is built and secured, and to avoid gaps or overlap between the two
- Work with back-office functions (HR, Finance, Legal, Office Ops) on hiring cycles, asset tracking, spend approvals, and policy rollout
- Set the internal IT roadmap in partnership with department leaders
- Report on availability, ticket volume, spend, and risk to leadership

## What we’re looking for

Required

- 5+ years in IT, including experience owning a corporate IT function end to end
- Strong working knowledge of Windows / macOS / Linux administration and endpoint management (MDM)
- Experience with identity providers (Okta / Entra ID / Google Workspace) and administering a broad SaaS estate
- Networking fundamentals: DNS, DHCP, VPN, VLANs, firewalls, Wi-Fi design
- Clear communication with non-technical colleagues
- Demonstrated ownership: you close loops without being chased

## Nice to have

- Relevant certifications (CompTIA Network+, AZ-104, ITIL)
- Experience scaling internal IT through significant headcount growth
- Scripting or automation (PowerShell / Python / Bash) to replace manual admin work
- Experience supporting a company through a formal compliance audit
- Japanese language ability

## What We Offer

- Relocation Package
- Competitive salary, benefits etc.
- Opportunity to work on cutting-edge technologies
- Collaborative and inclusive work environment
- Personal growth and learning opportunities.

## About Tektome

## Company Overview
- **One-liner**: Tektome is an AI-native company providing an architectural design platform for the Architecture, Engineering, and Construction (AEC) industry.
- **Entity Type**: Private (Founded 2023)
- **Headquarters**: Shibuya, Tokyo, Japan
- **Founded**: 2023
- **Founders**: Naoki Kitamura (CEO) and Francis Hamilton (Founding CTO)

## Core Business
- Primary industry/industries: Data Infrastructure and Analytics, Architecture, Engineering & Construction (AEC), Artificial Intelligence
- Target customers: B2B, Enterprise (architectural firms, construction companies, engineering consultancies)
- Mission or purpose statement: "Become the AI Copilot for architectural design by building tools that assist AEC professionals at every step of the process." [tektome.com](https://tektome.com/en/about/)

## Products & Services
- **[Tektome KnowledgeBuilder]**: An AI-powered solution that analyzes and structures past design drawings into a searchable database. Used by major firms like Takenaka Corporation to improve design productivity and promote work style reform. Type: SaaS/AI Platform. [tektome.com](https://tektome.com/en/about/)
- **[平面図解析技術 (Floor Plan Analysis Technology)]**: AI technology that analyzes 2D floor plan drawings and structures them into data. Type: API/SDK [linkedin.com](https://jp.linkedin.com/company/tektome)
- **[Tektome Regulations Research]**: An AI-powered solution designed to help architects and AEC teams navigate complex regulatory requirements before design decisions. Type: SaaS/AI Platform. [linkedin.com](https://jp.linkedin.com/company/tektome)

## Market Standing
- **Valuation/Market Cap**: Not publicly available
- **Key Metric**: Total Funding not disclosed; Headcount of 27 employees with 85.7% year-over-year growth [builtin.com](https://builtin.com/company/tektome)
- **Notable Investors/Partners**: Incubit Inc. (Japan's early AI company, from which Tektome spun out); Takenaka Corporation (major Japanese construction firm, client); Haseko Corporation (client collaboration on AI training program) [linkedin.com](https://jp.linkedin.com/company/tektome)
- **Growth Signals**: Rapid headcount growth (+85.7% YoY), expansion to UK (London office established April 2025), high-profile client wins (Takenaka Corporation, Haseko), active hiring (8 open positions as of search date). [linkedin.com](https://jp.linkedin.com/company/tektome)

## Competitive Advantages
- **Deep AEC Domain Expertise**: Focuses exclusively on the complex AEC industry, combining AI research with real-world architectural and engineering workflows.
- **AI-First Approach**: Built from the ground up as an AI-native company, not a traditional software vendor adding AI features.
- **Strategic Talent**: Team includes AI researchers (CTO holds a Master's in AI), architects, and engineers, allowing for tight integration of technology and domain needs.
- **Early Market Penetration**: Has secured partnerships and clients with major Japanese construction industry leaders (Takenaka, Haseko) within two years of founding.

## Strategic Focus
- **Swarm AI Vision**: Expanding beyond single-agent AI tools to a "Swarm AI" vision for the AEC industry, where multiple AI agents collaborate on complex design tasks.
- **Global Expansion**: Established a London office in 2025 to enter the UK and European markets.
- **Product Line Expansion**: Continuously launching new AI-powered solutions (KnowledgeBuilder, Regulations Research, Floor Plan Analysis) to address different pain points in the AEC workflow.
- **Automating Architectural Workflows**: Core focus on automating repetitive tasks (drawing structuring, code compliance) to free up architects for higher-value design work.

## Why Work Here
- **Culture**: Described as an "AI-first" company at the "forefront of technological innovation" for the AEC industry. Emphasizes a research-driven culture that values pushing technological boundaries. [tektome.com](https://tektome.com/en/about/)
- **Remote/Hybrid Policy**: Hybrid workspace. Employees in Tokyo and London work a combination of remote and on-site. Recent job postings are listed as "Hybrid". [builtin.com](https://builtin.com/company/tektome)
- **Team & Growth**: A small, rapidly expanding global team (27 people, growing ~85% YoY) across 5 countries. This suggests high impact and ownership for early employees.
- **Notable Perks/Engineering Culture**: Focus on "research-grade AI innovation," working with cutting-edge technology in a specialized domain. The company is a spin-out of a successful AI firm (Incubit), indicating strong technical roots. Recent openings include Senior Software Engineer, AEC AI Engineer, and Cloud DevOps Engineer. [builtin.com](https://builtin.com/company/tektome/jobs)

## Sources
1. [tektome.com](https://tektome.com/en/about/)
2. [jp.linkedin.com](https://jp.linkedin.com/company/tektome)
3. [builtin.com](https://builtin.com/company/tektome)
4. [tektome.com](https://tektome.com/company/team)

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