---
title: 'IT Manager at Trivelta'
canonical: 'https://feeny.ai/job/it-manager-trivelta-monterrey-5ped1x3frpak'
type: 'job'
last_seen: '2026-09-04'
---

# IT Manager at Trivelta

- **Company:** Trivelta
- **Location:** Monterrey, Mexico
- **Posted:** 2026-07-28
- **Last confirmed live:** 2026-09-04
- **Apply:** https://job-boards.greenhouse.io/trivelta/jobs/4335595009

## Job description

## About Trivelta

Plateau Enterprises is the parent company overseeing a group of operating entities — Trivelta, Kerma Games, NextGenVentures, and Surt. IT Administration operates on Plateau's behalf and is authorized to make IT decisions across all entities under the umbrella, while keeping each entity's systems and data properly isolated from one another.

We're looking for an IT Manager to own this multi-entity IT environment end to end: identity and access, device management, vendor/MSP oversight, and the day-to-day systems that let a distributed team across the US, Mexico, and Spain do their jobs securely. This is a hands-on ownership role, not a pure people-management role — you'll set policy, manage the MSP relationship, and be the escalation point when something breaks.

## About the Role

We're looking for a Systems Engineer to own and build out our IT function across our for companies. This role owns day-to-day operations while establishing scalable processes,

We're looking for a Systems Engineer to serve as the hands-on owner of our multi-entity IT environment, with 3-6 years of experience in IT management, systems engineering, or infrastructure roles. This is both a builder and operator role: you'll manage the day-to-day identity, endpoint, and collaboration stack while standing up the policies, tooling, and processes that let the IT function scale as headcount grows across our companies.

## Responsibilities

- Own IT Operations and Infrastructure end-to-end across [4] companies
- Build out the IT department: policies, tooling, processes, and eventually a team
- Manage identity, endpoint, and collaboration stack (Okta, Kandji, Google Workspace, Slack, Atlassian, 1Password)
- Own VPN and basic network/security posture (NordLayer or equivalent)
- Manage AV systems for meeting rooms and offices, including Crestron and Google Meet hardware
- Support basic networking (routers, switches, Wi-Fi, firewalls) and coordinate with security engineer/vendor on more advanced needs
- Manage vendor relationships (MSPs, SaaS vendors, hardware suppliers, telecom/AV integrators) including contract negotiation and renewals
- Support onboarding/offboarding for domestic and international employees, coordinating with HR/EOR providers on equipment and access
- Prioritize and manage a high volume of concurrent, high-priority IT projects across multiple companies
- Report on IT operations, incidents, budget, and roadmap to executive leadership
- Streamline processes for efficiency and scalability as headcount grows
- Manage IT budget and asset lifecycle across entities
- Ensure basic security practices are followed (MFA, least privilege, patching, endpoint compliance)
- Mentor/oversee IT Support staff or contractors

## Requirements

- 3-6 years in IT management, systems engineering, or infrastructure roles
- Excellent communication skills across technical and non-technical audiences, including executive stakeholders
- Comfortable presenting to and working directly with C-suite
- Experience with general AV systems, specifically Crestron and Google Meet room hardware
- Basic networking knowledge (DNS, DHCP, VLANs, firewalls, Wi-Fi)
- Basic security practices (identity management, MFA, endpoint security, patching)
- Experience managing vendor relationships and contracts
- Experience supporting international employees/offices (equipment logistics, compliance considerations)
- Proven ability to manage multiple high-priority projects simultaneously
- Experience with Atlassian, Okta, Kandji, Slack, Google Workspace, 1Password, NordLayer or equivalents

## Nice to Have

- Experience building an IT function from the ground up (0-to-1)
- Experience supporting multiple business entities/subsidiaries
- Relevant certifications (CompTIA Network+/Security+, ITIL, Okta certification)
- Experience with SOC 2 or similar compliance frameworks
- Prior people management experience

## About Trivelta

## Company Overview
- **One-liner**: Trivelta is an AI-native technology company that builds modular, end-to-end B2B platform infrastructure for sportsbook, casino aggregation, PAM, and poker operators.
- **Entity Type**: Private (funding stage not disclosed)
- **Headquarters**: Boston, Massachusetts, United States
- **Founded**: 2023
- **Founders**: Not publicly listed (CEO is Carson Hubbard per LinkedIn)

## Core Business
- **Primary industry**: iGaming (online sports betting, casino, poker, daily fantasy)
- **Target customers**: B2B – sportsbook and casino operators (traditional, sweepstakes, daily fantasy)
- **Mission / purpose**: "To build a platform that strengthens player engagement while providing operators with genuine control" – combining gaming expertise with social engagement technology.

## Products & Services
- **Sportsbook Platform**: Full turnkey sportsbook solution with native iOS/Android apps, AI-powered personalization and risk management, and built-in social features.
- **Casino Aggregation**: Centralized casino game aggregation platform (PAM) enabling operators to manage content and player engagement.
- **Poker Solution**: Integrated poker offering within the modular platform.
- **Sweepstakes & Daily Fantasy**: Additional solution lines tailored for sweepstakes-model sportsbook/casino and daily fantasy sports.
- **Social Features**: built-in social engagement tools to drive retention and player interaction.

## Market Standing
- **Valuation / Market Cap**: Not disclosed (private company)
- **Key Metric**: Total funding not publicly available; company reports 2,400,000+ players, 230+ engineers, and 6 global office locations.
- **Notable Investors / Partners**: Not publicly disclosed; LinkedIn shows alumni from Revolut, Accenture, KKR, etc. but no formal investor list.
- **Growth Signals**: Active hiring (28+ open positions as of mid-2026), 64 employees on LinkedIn (+4.8% monthly growth), expanding into multiple countries (US, Mexico, Spain, India, Peru), and launching free-to-play and real-money gambling products.

## Competitive Advantages
- **AI-native** architecture that personalizes player experiences and manages risk in real-time.
- **Modular, customizable platform** – operators can pick and choose components (sportsbook, casino, poker, social, PAM).
- **True native apps** on both iOS and Google Play, built for seamless player experience.
- **Social engagement technology** integrated into core platform, increasing retention and revenue.
- **Compliance-first** approach – legally compliant platforms for multiple jurisdictions.

## Strategic Focus
- Extending AI-native infrastructure to new markets and operator types (sweepstakes, daily fantasy).
- Scaling global footprint (offices in Boston, Monterrey, Barcelona, Indore, Lima).
- Deepening partnerships with sportsbook and casino operators seeking modern, modular tech stacks.
- Building out product and engineering teams (28 active job postings across engineering, product, sales, marketing, HR).

## Why Work Here
- **Culture**: Fast-paced, innovation-driven environment at the intersection of tech and gaming. Described as "first AI-native technology company purpose-built for iGaming."
- **Work model**: Hybrid/remote flexibility – many engineering roles are remote (US, Spain, Mexico, India), while some roles require in-office presence (Boston, Monterrey, Barcelona).
- **Global team**: Work across 6 offices and 5 countries with a diverse, growing team.
- **Engineering focus**: 230+ engineers (largest department), building cutting-edge iGaming infrastructure. Emphasis on modern tech stack (Python, React, React Native, Next.js, Machine Learning).
- **Perks**: Not explicitly detailed, but the company highlights a "fast-paced culture of innovation" and building products "the world plays on."

## Sources
1. [trivelta.com/about-us](https://trivelta.com/about-us)
2. [trivelta.com/careers](https://trivelta.com/careers)
3. [job-boards.greenhouse.io/trivelta](http://job-boards.greenhouse.io/trivelta)
4. [builtinboston.com/company/trivelta](https://www.builtinboston.com/company/trivelta)
5. [linkedin.com/company/trivelta/jobs](https://www.linkedin.com/company/trivelta/jobs)

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- [Sales Development Representative (SDR)](https://feeny.ai/job/sales-development-representative-sdr-trivelta-remote-sk1x2mznxrva)
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