--- title: 'IT NOC Technician at SpaceX' canonical: 'https://feeny.ai/job/it-noc-technician-spacex-hawthorne-akx3p8j42qqy' type: 'job' last_seen: '2026-11-03' --- # IT NOC Technician at SpaceX - **Company:** SpaceX - **Location:** Hawthorne, CA - **Posted:** 2026-10-30 - **Last confirmed live:** 2026-11-03 - **Apply:** https://boards.greenhouse.io/spacex/jobs/8925803002?gh_jid=8925803002 ## Job description SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. ## IT NOC TECHNICIAN SpaceX is looking for an IT NOC Technician to monitor and maintain the high-availability network infrastructure that supports our mission-critical operations. As part of the IT team, you will be responsible for real-time monitoring, incident response, and troubleshooting of enterprise and operational networks that enable launch operations, engineering systems, and corporate services. The ideal candidate has strong networking fundamentals, experience working in a 24/7 operations environment, and the ability to quickly diagnose and escalate issues to protect system availability. You will also contribute to improving monitoring, documentation, and operational processes to support SpaceX’s rapid growth and high-reliability requirements. ## RESPONSIBILITIES: - Monitor enterprise and operational networks, data centers, cloud environments, and connectivity supporting launch sites, Starlink infrastructure, and corporate facilities using advanced monitoring platforms. - Manage ISP's for circuit outages and turnups/disconnects. - Detect, triage, and respond to network incidents, performance issues, and outages with a focus on minimizing impact to launch operations and real-time mission support. - Perform initial troubleshooting of network, firewall, routing, switching, and connectivity problems across both traditional IT and operational technology (OT) environments. - Create, manage, and escalate tickets in accordance with ITIL-aligned processes and strict SLAs required for mission-critical systems. - Execute runbooks and standard operating procedures for common issues while escalating complex problems to Tier 2/3 engineers or specialized teams (e.g., Network Engineering, Security, Launch IT). - Generate operational reports and post-incident summaries, including metrics relevant to launch campaigns and satellite operations. - Maintain accurate documentation of network topologies, configurations, and troubleshooting procedures. - Participate in change management, planned maintenance, and incident management. - Collaborate with cross-functional teams (Launch Operations, Starlink, Software, Security) to improve monitoring coverage and reduce mean time to resolution. - Support high-reliability environments where network downtime can directly affect vehicle testing, launch countdowns, or satellite communications. ## BASIC QUALIFICATIONS: - Bachelor’s degree in computer science, information technology, or Engineering; OR 4+ years of hands-on NOC, network operations, or IT infrastructure experience in lieu of a degree. - 2+ years of experience in a NOC, network operations, or IT infrastructure role. ## PREFERRED SKILLS AND EXPERIENCE: - Industry certifications such as CompTIA Network+ or CCNA. - Experience with cloud networking (AWS or Azure) and hybrid environments. - Basic scripting or automation skills (Python, PowerShell, or Bash). - Experience working in a high-availability or mission-critical environment. - Strong foundational knowledge of networking (TCP/IP, BGP, OSPF, VLANs, firewalls, VPNs, DNS, DHCP). - Hands-on experience with network monitoring and observability tools. - Familiarity with ITIL processes (incident, problem, and change management). - Excellent troubleshooting, documentation, and communication skills. - Ability to work effectively in a fast-paced, shift-based environment with rotating schedules. ## ADDITIONAL REQUIREMENTS: - Support a shift-based role providing 24/7 coverage, including nights, weekends, and holidays. - Willingness to work overtime hours and extra days as needed to support 24/7 operations. ## COMPENSATION AND BENEFITS: Pay Range: Level 1: $34.00 - $40.00 Level 2: $38.00 - $44.00 Level 3: $42.00 - $50.00 Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience. Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees accrue paid sick leave pursuant to Company policy which satisfies or exceeds the accrual, carryover, and use requirements of the law. ## ITAR REQUIREMENTS: - To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR [here](https://www.pmddtc.state.gov/?id=ddtc_kb_article_page&sys_id=24d528fddbfc930044f9ff621f961987). SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status. Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to EEOCompliance@spacex.com. ## About SpaceX ## Company Overview - **One-liner**: SpaceX designs, manufactures, and launches advanced rockets and spacecraft while building a global satellite broadband network and AI infrastructure to enable interplanetary life. - **Entity Type**: Public (Nasdaq: SPCX) – IPO priced at $135/share on June 12, 2026 - **Headquarters**: Starbase, Texas (primary); Hawthorne, California (historical headquarters) - **Founded**: 2002 - **Founders**: Elon Musk ## Core Business - **Industries**: Aerospace & Defense, Spaceflight, Satellite Telecommunications, Artificial Intelligence - **Target Customers**: Government (NASA, U.S. Armed Forces, international agencies), Commercial satellite operators, Broadband consumers (Starlink), Defense/intelligence (Starshield) - **Mission**: To make humanity multiplanetary by building the integrated hardware and software infrastructure of the future across space, connectivity, and AI. ## Products & Services - **Falcon 9**: Reusable two-stage rocket – the world’s most launched orbital rocket, with over 630 successful first-stage reflights. - **Falcon Heavy**: Heavy-lift launch vehicle composed of three Falcon 9 cores; capable of lifting nearly 64 metric tons to orbit. - **Starship**: Fully reusable super-heavy launch vehicle and spacecraft (largest ever built) designed for missions to the Moon, Mars, and beyond. - **Dragon 2**: Crew and cargo spacecraft used for NASA Commercial Crew and private missions to the ISS and beyond. - **Starlink**: Low-Earth-orbit satellite constellation providing high-speed, low-latency broadband internet to over 10.3 million people globally. - **Starshield**: Military-grade satellite services for national security and defense customers. - **SpaceXAI**: Division focused on AI compute infrastructure, frontier models, and real-time data processing (including AI compute satellites). ## Market Standing - **Valuation**: Conflicting reports – Internal share offer in 2025 valued SpaceX at **$800 billion**; IPO pricing (June 2026) implied a market capitalization of approximately **$75 billion** for the shares offered. - **Key Metric**: Annual revenue of **$15.0 billion** (2025); total funding raised **$15.2 billion** across 56 rounds. - **Notable Investors/Partners**: Google (led $1B Series G), Intesa Sanpaolo, NASA, U.S. Space Force, and numerous institutional investors. - **Growth Signals**: Employee headcount of **11,387** (monthly growth +2.5%); **1,671 active job postings**; Falcon 9 launch cadence of 1–3 per week; Starlink subscriber base covering ~10.3 million people; recent acquisition of xAI (February 2026). ## Competitive Advantages - **Full reusability**: Only company with a fleet of reusable orbital rockets (Falcon 9, Falcon Heavy), dramatically lowering per-launch cost. - **Vertical integration**: Designs, manufactures, and operates its own rockets, spacecraft, satellite constellation, and AI platform – enabling rapid iteration and cost control. - **Scale and reliability**: More orbital launches per year than any other provider (public or private); proven track record with NASA and DoD. - **First-mover in commercial spaceflight**: Established crew transport, satellite internet, and now AI compute in orbit. ## Strategic Focus - **Starship development**: Complete testing and operational deployment of the fully reusable Starship system for lunar (Artemis) and Mars missions. - **Starlink expansion**: Grow subscriber base, launch V3 satellites, and extend mobile and direct-to-cell services. - **AI integration**: Leverage SpaceXAI for on-orbit compute and real-time data analytics; build AI compute satellites. - **Interplanetary infrastructure**: Develop technologies for sustained human presence on the Moon and Mars. ## Why Work Here - **Mission-driven culture**: Employees directly contribute to making life multiplanetary – “hard work and innovative solutions result in big gains.” - **Impactful projects**: Work on reusable rockets, crewed spacecraft, global broadband, and AI systems that are actively changing the space industry. - **Compensation**: Competitive salaries, comprehensive health benefits, and equity packages. - **Work locations**: Primary campuses in Hawthorne, CA and Starbase, TX (with additional sites in Cape Canaveral, FL and Vandenberg, CA). Roles span engineering, software, manufacturing, and support. - **Engineering culture**: Merit-based, fast-paced, with high ownership; top talent sourced from Tesla, Boeing, NASA JPL, and other aerospace leaders. - **Open roles**: Over 1,600 active positions across software, AI, avionics, propulsion, supply chain, and more – including internships. ## Sources 1. [SpaceX Careers Page](https://www.spacex.com/careers) 2. [LinkedIn – SpaceX Company Profile](https://www.linkedin.com/company/spacex) 3. [SpaceX IPO Factsheet (PDF)](https://content.spacex.com/cms-assets/FINAL_Documents%20and%20Updates/SpaceX%20IPO_Factsheet.pdf) 4. [SpaceX IPO Pricing Press Release](https://ir.spacex.com/updates/releases-details/2026/Space-Exploration-Technologies-Corp--Announces-Pricing-of-Initial-Public-Offering/default.aspx) 5. 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