---
title: 'IT Operations Analyst at Sezzle'
canonical: 'https://feeny.ai/job/it-operations-analyst-sezzle-mexico-mknabfk9cvwq'
type: 'job'
last_seen: '2026-09-07'
---

# IT Operations Analyst at Sezzle

- **Company:** Sezzle
- **Location:** Mexico
- **Work type:** remote
- **Posted:** 2026-07-06
- **Last confirmed live:** 2026-09-07
- **Apply:** https://job-boards.greenhouse.io/sezzle/jobs/7796342003

## Job description

Title: IT Operations Analyst

Hiring Manager: Dave Bergen

About Sezzle:

With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experience beyond payments, blending cutting-edge tech with seamless, interest-free installment plans that make shopping smarter and more accessible. We’re not just transforming payments; we’re redefining how people discover, interact with, and purchase the things they love while driving real impact on merchant sales through increased conversions and higher order values. As we continue to shape the future of fintech and retail, we’re building an innovative, dynamic team passionate about creating more than just a transaction but a truly unique shopping journey. If you’re excited about pushing boundaries in tech and delivering a game-changing experience for consumers and merchants alike, come join us at Sezzle and help create the future of shopping!

About the Role:

We are seeking a talented and motivated IT Operations Analyst who is best in class, with a high IQ and a high EQ. This role presents an exciting opportunity to thrive in a dynamic, fast-paced environment within a rapidly growing team, with strong prospects for continued growth and increased ownership.

You will be an integral part of the IT Operations team as we continue to grow our presence in Colombia. As Colombia's IT Operations point of contact, you will be accountable for local device inventory management, Google Workspace administration, MDM implementation, and ongoing maintenance. Most importantly, you will provide our end users the highest level of IT Support.

## Compensation

The compensation range for the role is $2,000 - $2,600 USD GROSS per month as a contractor. Specific compensation offered to a candidate may be dependent on factors such as education, experience, qualifications, and alignment with market data. Exceptional candidates may receive salaries outside of the posted ranges.

What You'll Do:

- Be the one of the main points of contact for device inventory procurement, deployment, physical security, and management for employees in Colombia, including macOS and Windows OS-based devices.
- Respond promptly to incoming ITSD tickets in Jira, working on the issue from inception to completion.
- Contribute to working down assigned items in our existing Jira backlog of initiative-based elements as we work to continue to be a more proactive IT Operations team.
- Maintain a high level of technical change awareness regarding our large application stack and be well-versed in IT Security. You should possess the ability and confidence to convey this information accurately to the larger engineering team and, in some cases, the organization as a whole.
- Obtain and provision hardware and software requests as assigned. This position requires on-call responsibilities and occasional after-hours work.
- Conduct IT Operations onboarding training for organization new hires, as well as processing IT-focused employee termination responsibilities
- Contribute to existing and future IT audit work on access control history and quarterly software vendor audits.

What We Look For:

- Applicants must be fluent in English.
- Experience between 2 -6 years
- Has a team-oriented mindset, sharing the workload but also being willing to step up when resources are minimized. Our ideal candidate is an excellent communicator who shows patience and a willingness to learn.
- Demonstrated experience working with Claude or equivalent large language model tools is required; candidates must be comfortable leveraging AI to enhance productivity, research, and communication.
- Systems and skills knowledge should include a high aptitude in cloud-based productivity suite administration, macOS device management and configuration using enterprise tools, IT service management platforms with experience in ticket automation and workflow design, enterprise Windows device management using third-party solutions, productivity software suite administration, and management of enterprise endpoint security platforms.

Preferred Knowledge and Skills:

- Possess the ability to be a self-starter:
- Identify a problem.
- Assess the situation and any variables
- Work quickly and accurately to resolve the problem
- Identify areas where processes can be improved to reduce the reoccurrence of existing problems
- Take the initiative and work autonomously to implement the improvement.
- Ability to react to a rapidly changing organization with a true start-up mentality.
- Experience and comfort working on an agile team – an ideal candidate should be familiar with agile concepts, including Jira ticketing classification, pointing, and meeting workflows.
- Possess a high level of organization with the ability to document workflows accurately and in a manner that can be replicated. Change management is critical to the success of our IT Operations team for both auditing purposes and process improvement. Our ideal candidate would have experience and comfort in bringing these skills to Sezzle.
- Experience working with PCI-DSS, SOC 2 Type 2,  and CIS controls; specifically in implementation, documentation, administration, and continued adherence to these controls.

About You:

- You have relentlessly high standards - many people may think your standards are unreasonably high. You are continually raising the bar and driving those around you to deliver great results. You make sure that defects do not get sent down the line and that problems are fixed so they stay fixed.
- You’re not bound by convention - your success—and much of the fun—lies in developing new ways to do things
- You need action - speed matters in business. Many decisions and actions are reversible and do not need extensive study. We value calculated risk-taking.
- You earn trust - you listen attentively, speak candidly, and treat others respectfully.

What Makes Working at Sezzle Awesome?

At Sezzle, we are more than just brilliant engineers, passionate data enthusiasts, out-of-the-box thinkers, and determined innovators. We believe in surrounding ourselves with only the best and the brightest individuals. Our culture is not defined by a certain set of perks designed to give the illusion of the traditional startup culture, but rather, it is the visible example living in every employee that we hire.

#Full-time

## About Sezzle

## Company Overview
- **One-liner**: Sezzle is a purpose-driven payments company offering a “buy now, pay later” platform that gives consumers a flexible, interest‑free alternative to traditional credit.
- **Entity Type**: Public (NASDAQ: SEZL)
- **Headquarters**: Minneapolis, Minnesota, USA
- **Founded**: 2017
- **Founders**: Charlie Youakim (CEO), Paul Paradis, and others (per public records)

## Core Business
- **Primary industry**: Financial technology (Fintech) – Buy Now, Pay Later (BNPL)
- **Target customers**: B2C (Gen Z and Millennial consumers) and B2B (merchants)
- **Mission**: “Financially empower the next generation” (stated on website and in the 10-K)

## Products & Services
- **Pay‑in‑Four**: Interest‑free installment payments spread over six weeks (four equal bi‑weekly payments).
- **Sezzle Virtual Card**: A virtual card that works anywhere Visa is accepted, enabling pay‑later shopping even at stores not directly integrated with Sezzle.
- **Price Comparison & Perks**: In‑app tools to compare prices, find deals, and earn rewards.
- **Sezzle Up**: A credit‑building feature that reports on‑time payments to credit bureaus.

## Market Standing
- **Valuation/Market Cap**: Not provided in available sources; refer to current stock market data for NASDAQ: SEZL.
- **Key Metric**: Annual Revenue – not explicitly disclosed in the provided excerpts; see the 10‑K filing for detailed financials.
- **Notable Investors/Partners**: WebBank originates certain loans on the platform (mentioned in the 10‑K). Additional investors not listed in provided materials.
- **Growth Signals**: 201 employees as of December 31, 2025; focus on North America after winding down operations in India and Europe; public benefit corporation status differentiates the brand.

## Competitive Advantages
- **Public benefit corporation** – legally required to balance profit with a positive public benefit, appealing to conscious consumers and talent.
- **Interest‑free model** – no interest charges on pay‑in‑four plans (late fees may apply).
- **Targets underserved Gen Z and Millennials** who often lack access to traditional credit.
- **Omnichannel reach** – works both online and in‑store via the virtual card.

## Strategic Focus
- Continue building a digital ecosystem that benefits all stakeholders (consumers, merchants, employees, communities, investors).
- Responsible, ethical growth with a focus on the US and Canadian markets.
- Expand merchant network and enhance app features (price comparison, credit building, etc.).

## Why Work Here
- **Culture**: Merit‑based environment (“Merit, Excellence, and Intelligence”); talent over tenure; values include “Act Like an Owner”, “Have Fun”, and “Driven to Succeed”.
- **Remote‑friendly**: Explicitly listed as a “Remote Friendly Company” on the careers page.
- **Benefits**: Comprehensive medical, dental, vision; unlimited paid time off; volunteer time off; 401k match; equity ownership for most employees; charity donation matching; discounted fitness memberships.
- **Growth**: 201 employees (2025) with active engineering hiring across Latin America, Turkey, and India.
- **Work environment**: Emphasis on open communication, strong character, and stakeholder obsession.

## Sources
1. [Sezzle Website](https://sezzle.com/)
2. [Sezzle Careers Page](https://sezzle.com/careers/)
3. [Sezzle Job Board (Greenhouse)](http://job-boards.greenhouse.io/sezzle)
4. [Sezzle 10‑K Filing (Feb 2026)](https://assets.ctfassets.net/6d085vujy22q/3vf0bMHAdjEjvn0TBD8L1S/c5111ee865ac123d6266a4e916979ef5/10-K_-_Sezzle_INC_-_02-26-2026.pdf)
5. [Sezzle LinkedIn Jobs](https://www.linkedin.com/company/sezzle/jobs)

## Other roles at Sezzle

- [Product Marketing Associate, Rewards](https://feeny.ai/job/product-marketing-associate-rewards-sezzle-brazil-k0brd1qgw9wz) — Brazil
- [Product Marketing Associate, Rewards](https://feeny.ai/job/product-marketing-associate-rewards-sezzle-chile-sadg9fsmh8yt) — Chile
- [Product Marketing Associate, Rewards](https://feeny.ai/job/product-marketing-associate-rewards-sezzle-mexico-x0w1m5517xkk) — Mexico
- [Product Marketing Associate, Rewards](https://feeny.ai/job/product-marketing-associate-rewards-sezzle-latin-america-w2ea0560fsx8) — Latin America
- [Product Marketing Associate, Rewards](https://feeny.ai/job/product-marketing-associate-rewards-sezzle-argentina-r198kaqcerye) — Argentina
- [Product Marketing Associate, Rewards](https://feeny.ai/job/product-marketing-associate-rewards-sezzle-colombia-698b1tgx10e0) — Colombia
- [Fraud Data Analyst](https://feeny.ai/job/fraud-data-analyst-sezzle-chile-xrw508e5xfz4) — Chile
- [Fraud Data Analyst](https://feeny.ai/job/fraud-data-analyst-sezzle-argentina-rarsa3jahdtp) — Argentina
- [Fraud Data Analyst](https://feeny.ai/job/fraud-data-analyst-sezzle-brazil-16eef8s91mtm) — Brazil
- [Fraud Data Analyst](https://feeny.ai/job/fraud-data-analyst-sezzle-mexico-qy3f2xe7nszc) — Mexico