---
title: 'IT Operations Analyst at UpGuard Inc.'
canonical: 'https://feeny.ai/job/it-operations-analyst-upguard-inc-buenos-aires-nk777dc5p31j'
type: 'job'
last_seen: '2026-09-08'
---

# IT Operations Analyst at UpGuard Inc.

- **Company:** UpGuard Inc.
- **Location:** Buenos Aires, Argentina
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-08-26
- **Last confirmed live:** 2026-09-08
- **Apply:** https://jobs.ashbyhq.com/upguard/1ac497d5-73a3-404c-8b66-5d959f91afdb

## Job description

WHO ARE WE?

At UpGuard, we are replacing manual security bottlenecks with AI-driven precision. Fresh off a US$75M Series C, we are scaling our infrastructure to process 100 billion risk signals daily. This isn’t just growth; it’s a total reimagining of how the world manages cyber risk.

We build the Cyber Risk Posture Management (CRPM) platform that security teams actually love. By integrating security ratings, threat intel, and agentic AI, we empower organisations to stay ahead of an ever evolving attack surface.

We aren’t just building another tool; we’re defining a category. We provide the autonomy to ship world-class technology and the resources to do it at a global scale.

Where does this role fit in?

- Build, operate and continually improve the technology platform that lets every UpGuardian work securely, efficiently and with minimal friction.
- You’ll own the lifecycle of our corporate technology end to end: identity, endpoints, SaaS and the service practices that hold them together. You’ll automate the repetitive parts, instrument the rest, and make security a property of how systems are built rather than a task someone remembers to do.
- This is an engineering role, not a ticket queue. If you see the same request three times and your first thought is “why is a human still doing this?” - you’ll fit.
- Security is an outcome of excellent operational engineering here, not the primary function of the role.

What will you do?

Platform, identity and fleet

- Google Workspace, Okta (or equivalent IdP), and MDM (Kandji, Jamf or similar) across a mostly macOS and ChromeOS fleet
- You’ll own SaaS administration and lifecycle, asset management, endpoint standards and compliance, and the joiner–mover–leaver process end to end

Zero Trust and secure access

- Operate and continually improve our Cloudflare Zero Trust environment across ZTNA, Secure Web Gateway, DNS filtering, tunnels and identity and device aware access policies
- You’ll help move us away from traditional network trust, maintain secure access to internal applications and services, troubleshoot access and connectivity issues, and make sure security controls don’t create unnecessary friction for employees

Automation and internal tooling

- Automation is the default approach, not a stretch goal. If a task happens more than twice, it’s a candidate for code
- You’ll work with REST APIs, Python, Apps Script, Terraform, n8n and AI assisted workflows to build internal tooling that removes work rather than making it faster to do by hand

Service operations

- Incident, problem and change management. Service catalogue, knowledge base, service metrics, capacity planning and operational readiness
- You’ll define these practices where they don’t exist yet and improve the ones that do

Reliability and continuous improvement

- Zero touch provisioning, endpoint compliance, fleet health, monitoring, reporting, SaaS governance and self service. Making internal platforms boringly reliable is the goal

Security, embedded

- Deploy and maintain security controls, harden endpoints, support security incidents, reduce operational risk and keep baselines current
- Security is part of how you’ll operate the platform rather than a separate function you’ll own

What will you bring?

You won’t have all of this. Tell us which parts you’d be learning, and we’ll tell you honestly whether that works

- Depth across enterprise SaaS and identity - you’ve administered Google Workspace or Microsoft 365, an IdP such as Okta or Entra, and MDM at organisational scale. You’re comfortable with SSO, SAML, SCIM, DNS and certificates
- Zero Trust, hands on - you’ve worked with ZTNA, Secure Web Gateway or modern network access controls, ideally Cloudflare Zero Trust or a similar platform such as Zscaler, Netskope, Tailscale or Entra Private Access. You understand identity and device aware access and the principles behind replacing traditional network trust
- You don’t need to be a Zero Trust specialist, but you should be comfortable taking ownership of an existing Cloudflare implementation, troubleshooting it and making it better
- You genuinely automate - you write code using Python, Apps Script or similar, work confidently with REST APIs, and can point to internal tooling you’ve shipped that removed recurring work permanently
- Fleet management maturity - you’ve worked with macOS at scale, zero touch provisioning and endpoint compliance baselines
- Service operations experience - you’ve run incident and change practices, defined metrics and built documentation people actually use
- Security and infrastructure fundamentals - you’re comfortable with endpoint hardening, identity security, DNS, certificates, secure network access and making sensible risk trade offs
- Process improvement instinct - you make the system better, not just the outcome of one request

What will give you an edge?

- Terraform or other Infrastructure as Code
- Cloudflare
- n8n or similar orchestration
- AI and LLM-assisted workflows
- Deep macOS expertise
- Chrome Enterprise
- Working in a security-first or audited environment (SOC 2, ISO 27001)

What's in it for you?

- Monthly Lifestyle subsidy: Use this for financial, physical, and mental well-being
- WFH set-up allowance: To ensure you have the right environment to work in, we will help you get set up within your first 3 months at UpGuard
- $1500 USD annual Learning & Development allowance: To support your career development, all team members will be able to expense development opportunities against this allowance
- Annual leave: PTO plus two additional UpGuardian leave days to give you time to recharge your batteries.
- 18 weeks paid Parental Leave: Irrespective of parenting role
- Personal Leave Allowance: This includes sick & carer’s leave
- Fully remote working environment: While we have physical offices in Sydney & Hobart, we do not mandate compulsory attendance
- Top-spec hardware: All team members will be provided with top-spec laptops for their role
- Generative AI subsidy: UpGuard provides paid subscriptions for all team members to access generative AI tools to support their work
- Health Insurance: Access to comprehensive coverage.

UpGuard is a Certified Great Place to Work® in the US, Australia, UK and India, establishing its position as a leading global technology employer. 99% of team members agree that UpGuard is a great place to work! Apply now to find out why!

As an Equal Employment Opportunity and Affirmative Action Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

For applications to positions in the United States, please note, at this time, we can only support hiring in the following US states: CA, MD, MA, IL, OR, WA, CO, TX, FL, PA, LA, MO, or DC.

Before starting work with us, you will need to undertake a national police history check and reference checks. Also, please note that at this time, we cannot support candidates requiring visa sponsorship or relocation.

## About UpGuard Inc.

## Company Overview
- **One-liner**: UpGuard is an AI-powered Cyber Risk Posture Management (CRPM) platform that helps organizations monitor, assess, and reduce cybersecurity risks across their vendors, attack surface, and workforce.
- **Entity Type**: Private (Venture-backed, total funding $122.4M)
- **Headquarters**: Mountain View, California, United States (also offices in Sydney and Hobart, Australia)
- **Founded**: 2012
- **Founders**: Daniel Bradbury (Co-Founder & CEO), Mike Baukes (Co-Founder)

## Core Business
- **Primary industry/industries**: Cybersecurity, Risk Management, Third-Party Risk Management
- **Target customers**: B2B – mid-market to enterprise, with strong presence in financial services, technology, and healthcare
- **Mission or purpose statement**: “Protecting the world’s data” and helping companies assess, measure, and reduce cybersecurity risks to make the internet safer

## Products & Services
- **Vendor Risk Management**: Continuous vendor monitoring, 360-degree assessments, and AI-powered workflows for third-party risk.
- **Attack Surface Management**: Real-time visibility into an organization’s digital footprint with threat detection and posture improvement.
- **User Risk Management**: Tools to secure the workforce, track human risk, and enable safe AI adoption.
- **Trust Management (Trust Exchange)**: AI‑driven questionnaire automation and a public Trust Page to accelerate deal closure.
- **Risk Automations**: API‑driven workflows connecting the risk stack for automated discovery, notification, and remediation.
- **Breach Risk**: Breach detection and risk scoring for proactive defense.

All products are part of the unified **Cyber Risk Posture Management (CRPM)** platform.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company)
- **Key Metric**: Total funding of $122.4M across 8 rounds (per LinkedIn). Annual revenue is not publicly reported; the company states it is profitable.
- **Notable Investors/Partners**: Not publicly detailed in available sources; venture-backed.
- **Growth Signals**:
  - Headcount: 293 employees (+28.3% YoY, +82 people)
  - Active job postings: 59 (yearly trend +210.5%)
  - Trusted by 45,000+ companies worldwide, including NYSE, PagerDuty, IAG, and Hopin
  - Recognized as a **Great Place to Work** (97% of employees say it’s a great place to work) and named #69 on Fortune Best Workplaces in the Bay Area™ 2024 (Small and Medium)
  - Cyber research regularly cited by The New York Times, The Wall Street Journal, Forbes, and The Washington Post

## Competitive Advantages
- **Unified CRPM platform** that spans vendor risk, attack surface, and human risk – a single view of cyber posture.
- **Continuous, AI-powered detection and prioritization** – moves beyond point-in-time assessments to real-time risk visibility.
- **Trusted scale** – 45,000+ customers, including well-known enterprises, and a reputation backed by independent media citations.
- **Profitable and venture-backed** – provides financial stability while enabling continued investment in product and talent.

## Strategic Focus
- Building an **AI Risk Operations Center** that connects all risk domains (vendors, attack surface, workforce) into one posture loop.
- Expanding **Human Risk Management** capabilities to help customers adopt AI safely.
- Scaling the global team (remote and office locations) to meet growing demand and take on high-impact projects.
- Accelerating **trust automation** (questionnaires, Trust Pages) to shorten sales cycles and improve customer transparency.

## Why Work Here
- **Great Place to Work Certified** – 97% employee satisfaction rating, with management praised for honesty and ethical practices.
- **Flexible work arrangements** – distributed global team with remote/hybrid options; offices in Mountain View, Sydney, and Hobart.
- **Meaningful benefits** – free lunches, gym reimbursement, health/dental/vision, 401(k) (US employees), and no “fluff” like ping-pong tables.
- **High-impact work** – “bandwidth-constrained” environment means new hires get significant responsibility and autonomy on projects that protect real people’s data.
- **Values-driven culture**: transparency, autonomy, curiosity, and the company mantra “Don’t #!&$ the customer.”
- **Growth trajectory** – profitable, venture-backed, and scaling fast with thousands of customers and a growing engineering and GTM team.

## Sources
1. [UpGuard Homepage](https://www.upguard.com/)
2. [UpGuard About Page](https://www.upguard.com/about)
3. [UpGuard Careers Page](https://www.upguard.com/careers)
4. [Great Place to Work – UpGuard Profile](https://www.greatplacetowork.com/en/certified-company/144000844)
5. [LinkedIn – UpGuard Company Page](https://www.linkedin.com/company/upguard)

## Other roles at UpGuard Inc.

- [Director of Customer Success, APAC](https://feeny.ai/job/director-of-customer-success-apac-upguard-inc-sydney-ers1t7h6sddr) — Sydney, Australia
- [Senior Web Developer](https://feeny.ai/job/senior-web-developer-upguard-inc-melbourne-fb97xb98wqrx) — Melbourne, Australia
- [Senior Product Manager](https://feeny.ai/job/senior-product-manager-upguard-inc-melbourne-q9j2ykr0mjwa) — Melbourne, Australia
- [Sales Development Representative (SDR)](https://feeny.ai/job/sales-development-representative-sdr-upguard-inc-sydney-hf7ktkagywv8) — Sydney, Australia
- [Marketing Business Operations Manager](https://feeny.ai/job/marketing-business-operations-manager-upguard-inc-sydney-8n257pt0xryh) — Sydney, Australia
- [Account Manager](https://feeny.ai/job/account-manager-upguard-inc-chicago-dnbnnxzjqbv6) — Chicago, IL
- [Sr. Account Executive](https://feeny.ai/job/sr-account-executive-upguard-inc-london-9zdsckdak6mq) — London, United Kingdom
- [Payroll Specialist](https://feeny.ai/job/payroll-specialist-upguard-inc-manila-t1vq1vn90c2f) — Manila, Philippines
- [GTM Engineer](https://feeny.ai/job/gtm-engineer-upguard-inc-san-francisco-xgheqs6h7j4j) — San Francisco, CA
- [GTM Engineer](https://feeny.ai/job/gtm-engineer-upguard-inc-sydney-fk7tjcptk29y) — Sydney, Australia