---
title: 'IT Operations Engineer at Auger'
canonical: 'https://feeny.ai/job/it-operations-engineer-auger-dallas-8ffh6xd5ezmg'
type: 'job'
last_seen: '2026-10-14'
---

# IT Operations Engineer at Auger

- **Company:** Auger
- **Location:** Dallas, TX
- **Compensation:** $75k–$105k
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-05-27
- **Last confirmed live:** 2026-10-14
- **Apply:** https://jobs.gem.com/auger/am9icG9zdDrhzno1j3OsJwOYsT25RU8q

## Job description

## About the Team & Role

Auger is building the operating system for supply chain. Every engineer, scientist, and operator running that mission relies on tools and systems that just work. No friction, no lag, no firefighting. That's this role.

You're not a help desk. You're the person who makes operations possible from the inside out, keeping Auger's own infrastructure as tight and reliable as the product we're building for our customers.

## What You’ll Do

- Be the IT presence in our office, owning employee support, in-office technology (AV, networking), and the day-to-day reliability of the environment our team builds in.
- Partner closely with the IT Operations Engineer covering our Bellevue office.
- Own onboarding and offboarding logistics end-to-end: account provisioning, hardware management, and making sure every new hire hits the ground running.
- Build automation workflows that eliminate coordination overhead and amplify team output using tools like Tines, Claude Code, or n8n.
- Administer and scale SaaS tools including Microsoft 365 and Intune; manage macOS devices via Jamf with security and compliance configurations that hold up under scrutiny.
- Document workflows and improve IT processes with scale in mind. Systems that work for 50 people should still work at 500.
- Participate in an on-call rotation for urgent support issues; be the person the team can count on when something breaks.

## What you bring

- 5+ years of experience in IT operations or a related field.
- Hands-on experience with Microsoft 365 at scale, including identity and access management and its use as an IDP.
- Comfort supporting both macOS and Windows environments and managing a distributed, mixed device fleet; Jamf experience is a strong plus.
- An instinct for automation. You see manual processes as problems worth solving, not just tickets to close.
- Clear, confident communication: you translate technical issues into plain language and leave people feeling helped, not talked past.
- The ability to operate with minimal oversight in a fast-moving environment where priorities shift and initiative matters more than waiting for direction.
- AI-native working style. You use AI tools to amplify your output, apply judgment about when and how to use them, and hold yourself to a high bar on what you ship.

## About Auger

## Company Overview
- **One-liner**: Auger is building the world’s first autonomous operating system for supply chain operations, collapsing the gap between signal and execution with AI-powered automation.
- **Entity Type**: Private (Series A)
- **Headquarters**: Bellevue, Washington, USA
- **Founded**: 2024
- **Founders**: Dave Clark (Founder & CEO), Leigh Anne Clark (Co-Founder and President, Fashion and Beauty)

## Core Business
- **Primary industry/industries**: Supply Chain Technology, Enterprise AI, Logistics Software
- **Target customers**: B2B, Enterprise (large-scale supply chain operators, retailers, manufacturers, logistics providers)
- **Mission or purpose statement**: "To eliminate the Coordination Tax that traps enterprises in manual silos and fragmented systems. To make superhuman operations available to every enterprise ready to lead."

## Products & Services
- **The Autonomous Operating System**: A unified AI-powered platform that integrates with existing enterprise systems to provide real-time intelligence, cross-system synchronization, and autonomous execution of routine supply chain tasks (demand shifts, lead time management, capacity planning, scheduling). The system turns messy data into executable truth, allowing operators to move from firefighting to strategic work.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed
- **Key Metric – Total Funding**: $400M across three rounds (Seed, Series A, Series A extension)
- **Notable Investors/Partners**: Oak HC/FT (lead investor in initial $100M Series A)
- **Growth Signals**:
  - Headcount grew **223.9% YoY** (from ~26 to 129 employees)
  - LinkedIn follower count grew **74.5% YoY** (currently 12,855)
  - Active job postings: 17 (up 88.9% YoY)
  - Major talent pipeline from Amazon (26 hires), Microsoft (9), AWS (7), Meta (4)

## Competitive Advantages
- **Founder pedigree**: Led by Dave Clark, former CEO of Amazon’s worldwide consumer business — deep operational credibility at global scale.
- **"Living Ontology" approach**: Not layering AI on top of broken legacy systems, but building a unified data fabric across the entire enterprise.
- **Consumer-grade UX**: Makes complex supply chain tasks accessible through simple, intuitive interfaces (e.g., natural language queries for inventory insights).
- **Team composition**: 53% of employees in technical roles; includes a Chief AI and Agentic Scientist, Chief Supply Chain Scientist, and Chief AI Economist — rare depth of domain AI expertise.

## Strategic Focus
- **Autonomous execution**: Replacing the "speed of consensus" (manual coordination, meetings, spreadsheets) with real-time, automated reflexes.
- **Sustainability**: Positioning autonomous execution as the architecture for sustainable scaling — reducing excess inventory, expedited shipments, and waste.
- **Expanding beyond supply chain**: The company states it will expand "wherever coordination breaks down," suggesting a platform play across adjacent operational domains.

## Why Work Here
- **Culture highlights**: Described as a "pioneering venture" with a human-centered approach to solving broken supply chains. The team is composed of operators who "have lived the consequences" — late nights, impossible trade-offs — and are building to eliminate that pain for others.
- **Remote/hybrid/office policy**: In-office roles (e.g., Strategic BDR listed as "In-Office"). HQ in Bellevue, WA, with additional offices in Clyde Hill, WA and Bellevue, WA.
- **Notable perks or engineering culture**: Heavy investment in deep technical talent (AI, data science, supply chain science). Emphasis on moving from "firefighting to reinvention." Backed by top-tier VC with substantial runway ($400M total funding). Strong pipeline of ex-Amazon, Microsoft, and Meta engineers.

## Sources
1. [auger.com](https://auger.com/about/)
2. [linkedin.com](https://linkedin.com/company/augerinc)
3. [builtin.com](https://builtin.com/company/auger)
4. [cbinsights.com](https://www.cbinsights.com/company/auger)
5. [theorg.com](https://theorg.com/org/auger-1)

## Other roles at Auger

- [VP, Head of Finance](https://feeny.ai/job/vp-head-of-finance-auger-dallas-gyqeqqep0f62) — Dallas, TX
- [Software Development Engineer](https://feeny.ai/job/software-development-engineer-auger-bellevue-v5g9bd4tykz8) — Bellevue, WA
- [Deployment Strategist](https://feeny.ai/job/deployment-strategist-auger-dallas-c7j3rqsgv615) — Dallas, TX
- [Principal Software Development Engineer](https://feeny.ai/job/principal-software-development-engineer-auger-bellevue-rst59fsvcgwm) — Bellevue, WA
- [Principal Product Manager - Platform Experience](https://feeny.ai/job/principal-product-manager-platform-experience-auger-bellevue-xvsrrkh9azm3) — Bellevue, WA
- [Applied Scientist - Supply Chain](https://feeny.ai/job/applied-scientist-supply-chain-auger-bellevue-gw6nyzm5ktcm) — Bellevue, WA
- [Software Development Engineer - Front-End](https://feeny.ai/job/software-development-engineer-front-end-auger-bellevue-8gc0qdn8jnn8) — Bellevue, WA
- [Data Scientist - Supply Chain](https://feeny.ai/job/data-scientist-supply-chain-auger-bellevue-2gzs2y0xfes2) — Bellevue, WA
- [Principal Software Development Engineer](https://feeny.ai/job/principal-software-development-engineer-auger-bellevue-tjspsayqd811) — Bellevue, WA
- [Security Engineer](https://feeny.ai/job/security-engineer-auger-bellevue-2vn9hm25dpr5) — Bellevue, WA