---
title: 'It Operations Engineer, End User Computing at Point72'
canonical: 'https://feeny.ai/job/it-operations-engineer-end-user-computing-point72-new-york-rca7wgvt6ms8'
type: 'job'
last_seen: '2026-09-09'
---

# It Operations Engineer, End User Computing at Point72 

- **Company:** Point72 
- **Location:** New York, NY / Stamford, CT
- **Posted:** 2026-09-03
- **Last confirmed live:** 2026-09-09
- **Apply:** https://boards.greenhouse.io/point72/jobs/8773512002?gh_jid=8773512002

## Job description

A Career with Point72's Technology Team

As Point72 reimagines the future of investing, our Technology team is constantly evolving our firm’s IT infrastructure and engineering capabilities, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts who experiment and work to discover new ways to harness open-source solutions, modern cloud architectures, and sophisticated Artificial Intelligence (AI) solutions, while embracing enterprise agile methodologies. Our commitment to building and innovating in the AI space provides the framework intended to drive smarter decision making and enhance how we build and operate our platforms and applications.

As a member of Point72’s Technology team, we encourage and support your professional development from day one—helping you advance your technical skills, contribute innovative ideas, and satisfy your own intellectual curiosity—all while delivering real business impact for our multi-billion-dollar global business.

## WHAT YOU'LL DO

- Provide white-glove technology support and advice to our Executive Management team
- Diagnose and resolve issues across PCs, laptops, mobile devices, software, and video conferencing solutions with patience and empathy
- Advise on current technology and corporate policies with practical recommendations
- Manage expectations clearly and professionally during incidents and service requests
- Coordinate with local, off-site, and global technology service providers to maintain excellent service standards
- Develop written project plans for new technology initiatives
- Provide rotational 24/7 on-call support and travel domestically and internationally as needed

## WHAT'S REQUIRED

- Minimum of four years of experience in a client service, desktop support, or technical support role
- Bachelor’s degree from an accredited institution with a concentration in technology, computer science, or a related discipline
- Previous experience supporting investment professionals in the financial industry
- Knowledge of market data and electronic trading platforms, including Bloomberg and Neovest
- Scripting and automation experience using PowerShell and Splunk
- Proficiency supporting PCs, laptops, video conferencing solutions, software, and mobile devices
- Ability to troubleshoot and remediate complex issues, perform root cause analyses, and recommend actions to reduce future risk
- Ability to identify urgent issues based on business impact while maintaining composure in a fast-paced, high-pressure environment
- Inquisitive mindset and desire to learn and work with new technologies

## WE TAKE CARE OF OUR PEOPLE

We invest in our people, their careers, their health, and their well-being. When you work here, we provide:

- Fully-paid health care benefits
- Generous parental and family leave policies
- Volunteer opportunities
- Support for employee-led affinity groups representing women, people of color and the LGBT+ community
- Mental and physical wellness programs
- Tuition assistance
- A 401(k) savings program with an employer match and more

## ABOUT POINT72

Point72 is a leading global alternative investment firm led by Steven A. Cohen. Building on more than 30 years of investing experience, Point72 seeks to deliver superior returns for its investors through fundamental and systematic investing strategies across asset classes and geographies. We aim to attract and retain the industry's brightest talent by cultivating an investor-led culture and committing to our people's long-term growth. For more information, visit https://point72.com/.

The annual base salary range for this role is $110,000-$170,000 (USD) , which does not include discretionary bonus compensation or our comprehensive benefits package. Actual compensation offered to the successful candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level, among other things.

## About Point72 

## Company Overview
- **One-liner**: Point72 is a leading global alternative investment firm led by Steven A. Cohen that deploys fundamental equities, systematic, macro, private credit, and venture capital strategies across asset classes and geographies.
- **Entity Type**: Private (Registered Investment Advisor, not publicly traded)
- **Headquarters**: Stamford, Connecticut, United States
- **Founded**: 1992 (founded as SAC Capital; rebranded as Point72 Asset Management in 2018)
- **Founders**: Steven A. Cohen

## Core Business
- **Primary industry**: Alternative investment management / hedge fund
- **Target customers**: Institutional investors, high‑net‑worth individuals (B2B); the firm manages capital on behalf of external investors as well as family capital
- **Mission or purpose statement**: The firm was founded as a place “where talent and ambition meet opportunity,” and it carries that vision forward by empowering people with resources and autonomy to turn great ideas into reality.

## Products & Services
- **Fundamental Equities**: Sector‑aligned, multi‑manager long/short equity investing. The largest strategy by headcount and asset allocation.
- **Cubist Systematic Strategies**: Dozens of discrete teams employing computer‑driven trading strategies across multiple liquid asset classes.
- **Global Macro**: Discretionary investments in developed and emerging markets across fixed income, FX, liquid credit, commodities, and derivatives.
- **Private Credit**: Niche, research‑driven opportunities in asset‑based finance, real estate credit, entrepreneur credit solutions, and investment grade corporate credit.
- **Point72 Ventures**: Global multi‑stage venture capital investing led by a diverse set of domain experts.
- **Point72 Academy**: A training program for undergraduates and early‑career professionals to become fundamental long/short investment analysts.
- **Cubist Quant Academy**: A year‑long rotational program for STEM graduates to launch a career in systematic investing.

## Market Standing
- **Valuation/Market Cap**: Not applicable (private firm). Approximate AUM: **$50.7 billion** (as of April 1, 2026) – [point72.com](https://point72.com/)
- **Key Metric**: Over **3,300 employees** globally; **200+ investing teams**
- **Notable Investors/Partners**: The firm accepts outside capital (raised $5.76B in 2018) but specific lead investors are not publicly named. Notable venture investments are made through Point72 Ventures.
- **Growth Signals**:
  - Continued global expansion (offices in 19 cities across North America, Europe, Asia‑Pacific, and the Middle East).
  - New private credit strategy established; firm’s venture capital and growth operations consolidated under Point72 Private Investments.
  - Point72 Academy placed its 100th graduate on L/S teams by 2020; now a key source of diverse talent.
  - Welcomed its 2026 global intern class.

## Competitive Advantages
- **Multi‑manager, multi‑strategy platform**: Autonomy for individual investing teams with access to central resources, research, and technology.
- **Long track record**: 30+ years of investing experience, evolving from <$20M AUM in 1992 to over $50B.
- **Proprietary research ecosystem**: Market Intelligence team applies AI/ML, quantitative, and qualitative techniques; alternative data sets.
- **Talent development**: The Point72 Academy and Cubist Quant Academy provide structured training and internal mobility, making the firm a long‑term career destination.
- **Global footprint**: 24/7 market perspective and ability to source opportunities and talent worldwide.
- **Strong compliance and ethical foundation**: Rebuilt compliance program after rebranding, emphasizing Mission and Values.

## Strategic Focus
- **Expand investment strategies**: growing systematic, macro, private credit, and venture capital alongside the core fundamental equities business.
- **Deepen global presence**: opening new offices and strengthening existing hubs (e.g., Bengaluru, Taipei, Warsaw).
- **Talent pipeline and diversity**: continued investment in the Academy, early‑career programs, and the Office of Inclusion and Engagement.
- **Technology and data innovation**: applying advanced analytics, AI, and technology to investment research and operations.

## Why Work Here
- **Culture & structure**: Flat, entrepreneurial organization where junior team members can make an immediate impact. Emphasis on mentorship, collaboration, and long‑term development.
- **Work environment**: Premium office spaces with amenities; hybrid/office‑based roles (specific policy varies by role and location). Most roles are based in firm offices.
- **Benefits** (generally include): Exceptional healthcare benefits, generous parental and family leave, supplemental retirement plans with employer match, tuition assistance.
- **Engineering & quant culture**: Cubist offers researchers, developers, and data specialists the chance to work on cutting‑edge problems in financial markets.
- **Growth opportunities**: Internal mobility, leadership development, and a strong track record of promoting from within. The firm invests heavily in learning (Academy, conferences, tuition reimbursement).
- **Community and inclusion**: Affinity groups, volunteer opportunities through Community Matters, and a dedicated Chief Inclusion and Engagement Officer.

## Sources
1. [Point72 Home](https://point72.com/)
2. [Point72 What We Do](https://point72.com/what-we-do/)
3. [Point72 Working Here](https://point72.com/working-here/)
4. [Point72 Students & Early-Career](https://point72.com/students-early-career/)
5. [Point72 Careers](https://careers.point72.com/)
6. [Point72 Fundamental Equities](https://point72.com/fundamental-equities/)
7. [Point72 Global Macro](https://point72.com/global-macro/)
8. [Point72 Cubist](https://point72.com/cubist/)

## Other roles at Point72 

- [Quant Library Developer, Macro Technology](https://feeny.ai/job/quant-library-developer-macro-technology-point72-united-states-j0vn8ct9nqr0) — United States
- [Fund Reporting Analyst](https://feeny.ai/job/fund-reporting-analyst-point72-warsaw-cc0xd2q4pzrq) — Warsaw, Poland
- [International Trade Support Analyst](https://feeny.ai/job/international-trade-support-analyst-point72-singapore-c5vzn38yjx6y) — Singapore
- [Compliance Associate, Trading Compliance](https://feeny.ai/job/compliance-associate-trading-compliance-point72-stamford-rhjnb853ydhq) — Stamford, CT
- [Software Engineer, Back Office Systems](https://feeny.ai/job/software-engineer-back-office-systems-point72-new-york-yj85xkz9j9rr) — New York, NY
- [Treasury Application Support Engineer](https://feeny.ai/job/treasury-application-support-engineer-point72-new-york-kya5m57j71ww) — New York, NY
- [P&L Reconciliation and Analysis Associate](https://feeny.ai/job/p-l-reconciliation-and-analysis-associate-point72-bengaluru-zmdx2jh7nbtm) — Bengaluru, India
- [Legal Operations and Innovation Manager](https://feeny.ai/job/legal-operations-and-innovation-manager-point72-stamford-9dcy5expv8ws) — Stamford, CT
- [Threat and Vulnerability Management Engineer](https://feeny.ai/job/threat-and-vulnerability-management-engineer-point72-india-9gxa4pjtarc9) — India
- [Psychologist](https://feeny.ai/job/psychologist-point72-stamford-xa4h79dh7y7a) — Stamford, CT