--- title: 'IT Operations Engineer at Fictiv' canonical: 'https://feeny.ai/job/it-operations-engineer-fictiv-bengaluru-vzw2y7vyt1pb' type: 'job' last_seen: '2026-09-04' --- # IT Operations Engineer at Fictiv - **Company:** Fictiv - **Location:** Bengaluru, India - **Posted:** 2026-09-04 - **Last confirmed live:** 2026-09-04 - **Apply:** https://job-boards.greenhouse.io/fictiv/jobs/8764362002 ## Job description ## About MISUMI Americas MISUMI Americas, a division of MISUMI Group, is a leading provider of standard, configurable, and custom manufacturing solutions. By integrating a vast catalog of components with a world-class digital manufacturing platform, MISUMI Americas empowers engineers and procurement teams to accelerate innovation across the entire product lifecycle. With operations in the San Francisco Bay Area and Chicago, the company serves as a vital partner for the most innovative companies in the Americas. What’s in it for you? The Information Technology Operations (IT Operations) team provides critical operational support for all technology systems. This team covers new IT network setup for LAN/WAN/VPC/VPN, desktop hardware configuration and roll-out, desktop software management, access control, security training, and help desk support. IT Operations collaborates closely with the Cloud Infrastructure Operations team to ensure secure access to systems for all employees. Impact In This Role The Information Technology Operations (IT Operations) team provides critical operational support for all Fictiv technology systems. This team covers new IT network setup for LAN/WAN/VPC/VPN, desktop hardware configuration and roll out, desktop software management, access control, security training and help desk support. IT Operations collaborates very closely with the Cloud Infrastructure Operations team to ensure secure access to Misumi Americas systems for all Misumi Americas employees. As an IT Operations Engineer, you will report to the IT Operations Lead role. You will utilize your deep knowledge of Microsoft Entra, Network Administration, Security Event Management, and SaaS Management to provide critical day-to-day support for Misumi Americas employees and partners. Success in this role will be measured by implementing strategic initiatives through deliverables on key milestones and providing solutions to complex, cross-functional projects, including - systems design, implementation and maintenance, new facility site expansion, employee life-cycle management, and company wide security best practices. ## What You’ll Be Doing -Integrate and maintain current SaaS platforms into Microsoft Entra (including Amazon Web Services, Salesforce, Greenhouse, and more). -Develop automation workflows to compile alerting, monitoring, reporting processes to identify security threats. -Assist in managing new and current SaaS platforms (including Microsoft 365, Slack, Iru MDM, and more). -Create and deploy certificates and access controls for company-wide VPN solutions. -On-site deployment and maintenance of Networking Services (WAN, LAN, and site to VPC) utilizing Cisco Meraki and FortiGate equipment. -Site location deployments of Security and Facility Access Controls using Avigilon and video monitoring equipment. -Contribute to the development of IT Operations run-books and knowledge base. -Enforce security policies and procedures to ensure SOC 2 compliance. -Design, deploy, and manage SIEM solutions for threat analysis and detection. -Hardware inventory maintenance and tracking, including assignment, provisioning, and surplus tracking. -Act as technical expert to assist IT leadership in providing recommendations to improve our security posture. -Associate Degree in Technology, Engineering, Computer Science, or Technical Trade School. -Technical certifications (CompTIA Network+ / Security + / Cloud+, Cisco Certified Network Administrator, Microsoft Entra Administrator) will be given preference. - 5 to 7 years experience in IT Operations and/or DevSecOps.A solid understanding of SOC 2 compliance. -Experience in ISO 27001 or NIST 800 is a plus. -3+ years of experience configuring and administering medium/large-scale Entra environments, including RBAC measures. -Experience in administering Microsoft 365, Atlassian, Slack, and other SaaS tools for a company of 1000+ employees. Desired Traits: -Associate Degree in Technology, Engineering, Computer Science, or Technical Trade School. -Technical certifications (CompTIA Network+ / Security + / Cloud+, Cisco Certified Network Administrator, Okta Certified Professional/Administrator) will be given preference. - 5 to 7 years in IT Operations and/or DevSecOps. -Hands-on experience with Iru, Intune and/or other MDM solutions. -A solid understanding of SOC 2 compliance. -Experience in ISO 27001 or NIST 800 is a plus. -3+ years of experience configuring and administering medium/large-scale Entra environments, including RBAC measures. -Experience in administering Microsoft 365, Atlassian, Slack, and other SaaS tools for a company of 1000+ employees. -Experience with Cisco Meraki configurations related to routers, switches, VPNs, VPCs, LANs and WANs, encryption and access control. -Clear and engaging communication style of building positive relationships across the Fictiv organization. Physical Demands - Department Specific (Job Description Field): -The physical demands described here are representative of those that an employee must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. -While performing the duties of this job, the employee is routinely required to sit, walk, talk, and hear; use hands to keyboard, fingers, handle, and feel; stoop, kneel, crouch, twist, crawl, reach, and stretch. -Travel may be required to other regional facilities as required. -Ability to move heavy boxes/equipment from time to time; must be able to lift up to 50 pounds. Fictiv is continuing to expand our remote US workforce. Recent hires include professionals located in: Arizona (AZ), California (CA), District of Columbia, (DC), Delaware (DE), Florida (FL), Georgia (GA), Hawaii (HI), Iowa (IA), Illinois (IL), Indiana (IN), Kansas (KS), Massachusetts (MA), Maryland (MD), Michigan (MI), Minnesota (MN), Missouri (MO), North Carolina (NC), New Hampshire (NH), New Jersey (NJ), Nevada (NV), Ohio (OH), Oregon (OR), South Carolina (SC), Texas (TX), Tennessee (TN), Utah (UT), Virginia (VA), Washington (WA), West Virginia (WV), Wyoming (WY) Interested in learning more?  We look forward to hearing from you soon. We’re actively seeking teammates who: - Bring diverse perspectives and experience to our culture and company. - Excel at being part of a strong, empathetic team. - Thrive in an environment emphasizing respect, honesty, collaboration, and growth. - Have an ‘always learning’ mindset that celebrates learning, not just wins. - Help us continue to build a world-class organization that values the contributions of all of our teammates We encourage applications from members of underrepresented groups, including but not limited to women, members of the LGBTQ community, people of color, people with disabilities, and veterans. ## About Fictiv ## Company Overview - **One-liner**: Fictiv provides a digital operating system for custom manufacturing, connecting product creators with a global network of vetted manufacturers to source custom mechanical parts quickly and efficiently. - **Entity Type**: Private (Series E, last funding round May 2022) - **Headquarters**: San Francisco, California, United States, with additional offices in Guangzhou, China; Phoenix, Arizona; Pune, India; and Bengaluru, India - **Founded**: 2013 - **Founders**: Dave Evans and Nathan Evans ## Core Business - **Primary industry**: Custom manufacturing / Digital supply chain services - **Target customers**: B2B, serving early-stage startups to Fortune 500 enterprises across industries such as automotive, medical devices, robotics, and consumer electronics - **Mission / Purpose**: “To enable product creators to innovate” by building the world’s operating system for custom manufacturing – making it possible to build hardware at the speed of software. ## Products & Services - **Digital Manufacturing Platform**: An integrated online system for quoting, design for manufacturability (DFM) feedback, order management, and real-time tracking. Supports 3D printing, CNC machining, injection molding, and urethane casting, with lead times as fast as 1–2 days. - **Global Manufacturing Network**: A managed network of manufacturing partners across the U.S., Mexico, India, China, and Japan, offering supply chain resilience and regional sourcing flexibility. - **Technical Program Management**: Hands-on support from Fictiv engineers and program managers to guide customers from prototype through full-scale production. ## Market Standing - **Valuation / Market Cap**: Not publicly disclosed - **Key Metric**: Total funding raised – $200M (as of Series E in May 2022) - **Notable Investors/Partners**: Includes Honeywell, Intel, Bill Gates (via Gates Frontier), and other institutional investors [fictiv.com](https://www.fictiv.com/about-us) - **Growth Signals**: - Over 35 million parts manufactured to date [fictiv.com](https://www.fictiv.com/) - Served more than 5,000 companies - Expanded to four global Centers of Excellence (U.S., Mexico, India, China) to reduce supply chain risk - Active hiring across engineering, sales, and operations (51 active jobs on Greenhouse as of mid-2026) ## Competitive Advantages - **Digital-first OS for manufacturing**: Combines an automated quoting and DFM engine with a vetted global network, reducing the typical friction of custom part sourcing. - **Speed and traceability**: Parts delivered in as fast as 24 hours, with full traceability and trackability at every step. - **Global, multi-region supply chain**: Customers can choose supply regions (U.S., Mexico, India, China, Japan) to mitigate geopolitical and logistics risk. - **Enterprise-grade quality management**: Integrated quality control and program management support, appealing to Fortune 500-level production requirements. ## Strategic Focus - **Scaling global manufacturing hubs**: Expanding in-region Centers of Excellence to offer faster, lower-risk production close to customers. - **AI and automation**: Using artificial intelligence to accelerate quoting, DFM feedback, and supply chain decisions (including in employment decisions for internal operations). - **Deepening enterprise relationships**: Targeting large OEMs and regulated industries (medical, aerospace, automotive) with compliance and traceability features. - **Platform ecosystem**: Enhancing the digital platform with new materials, finishes, and real-time analytics to further reduce time-to-market for hardware innovators. ## Why Work Here - **Culture & values**: Emphasizes a “Service Mentality” (value #2), collaboration, diversity, and autonomy. Described as a passionate team across multiple global offices. - **Work policy**: Remote-friendly environment with systems to keep distributed teams connected. Offices in San Francisco, Guangzhou, Phoenix, Pune, and Bengaluru. - **Perks and benefits**: - Monthly virtual work stipend - Wellness perks - Paid volunteer days - Learning and development stipend (Udemy Business courses, continued education stipends) - Leadership coaching for high performers - Paid parental leave - Equity options - **Engineering culture**: Access to modern tools (Salesforce, data engineering, integrations) and direct exposure to executive leadership; strong focus on career growth and autonomy. ## Sources 1. [Fictiv Careers Page](https://www.fictiv.com/careers) 2. [Fictiv Main Website](https://www.fictiv.com/) 3. [Fictiv About Us Page](https://www.fictiv.com/about-us) 4. [Crunchbase – Fictiv](https://www.crunchbase.com/organization/fictiv) 5. [Greenhouse Job Board – Fictiv](http://job-boards.greenhouse.io/fictiv) ## Other roles at Fictiv - [Deputy General Manager](https://feeny.ai/job/deputy-general-manager-fictiv-bengaluru-neaq4k2tvq71) — Bengaluru, India - [Senior Recruiter](https://feeny.ai/job/senior-recruiter-fictiv-united-states-z4jq0bw9ytxt) — United States - [Senior Product Manager](https://feeny.ai/job/senior-product-manager-fictiv-oakland-w698sb7cfd9a) — Oakland, CA - [Senior Account Executive](https://feeny.ai/job/senior-account-executive-fictiv-united-states-n8qe4z7kckg3) — United States - [Senior Account Executive - Strategic Sales](https://feeny.ai/job/senior-account-executive-strategic-sales-fictiv-united-states-2mg5rh7q666h) — United States - [Product Manager - Chicago, IL](https://feeny.ai/job/product-manager-chicago-il-fictiv-schaumburg-apza30ets6a4) — Schaumburg, IL - [Marketing Content Writer](https://feeny.ai/job/marketing-content-writer-fictiv-united-states-9hs8wf1at3wt) — United States - [Field Marketing Director](https://feeny.ai/job/field-marketing-director-fictiv-oakland-hqh5qra5aby1) — Oakland, CA - [Executive Assistant to Founder](https://feeny.ai/job/executive-assistant-to-founder-fictiv-san-francisco-hkwj4pnhs43y) — San Francisco, CA - [Director of Product Management](https://feeny.ai/job/director-of-product-management-fictiv-schaumburg-25xmxwpnj9w2) — Schaumburg, IL