--- title: 'IT Operations Engineer at SingleStore' canonical: 'https://feeny.ai/job/it-operations-engineer-singlestore-san-francisco-ca-cz52t3qvd7bj' type: 'job' last_seen: '2026-09-06' --- # IT Operations Engineer at SingleStore - **Company:** SingleStore - **Location:** San Francisco CA, United States - **Posted:** 2026-08-20 - **Last confirmed live:** 2026-09-06 - **Apply:** https://job-boards.greenhouse.io/singlestore/jobs/8142139 ## Job description Position Overview As SingleStore’s IT Operations Engineer, you will help shape the IT toolset used by our end users. This is an active, hands-on position responsible for the planning, design, development, and Tier 1 support of several key technical areas at the SingleStore IT team, including end-user support, client engineering, executive support, and infrastructure application support. This is an incredible opportunity for someone to build upon their technical strengths and be a part of IT at SingleStore team . Roles and Responsibilities: - Administering a wide variety of SaaS applications. Some main applications that need to be supported are OKTA (+ Workflows), Google Workspace, Slack, and Atlassian tools (JIRA + Confluence), MDM administration. Keep up to date with new features and new releases in these applications to identify opportunities for better automation or features that could be useful for our environment. - Seize opportunities across the IT Operations team to eliminate manual work through tooling, integrations, and automation of IT workflows. - Respond to tickets and execute new hire onboarding and user separation processes. - Support members of the team with troubleshooting and resolution of complex issues. - Design, architect, implement and maintain systems and solutions for various IT-related topics, including but not limited to staff computer hardware, operating systems, software applications, networking, videoconferencing, and printers. - Partner and collaborate with all business units to help them evaluate hardware and software solutions. - Able to communicate effectively and concisely with the entire company. - Analyze existing processes, suggest and make improvements, and implement business processes where none exists. - A desire to learn and expand your horizons; take on new challenges as the business scales Required Skills and Experience: - Minimum 2 years of relevant experience - Prior experience in implementing and administering Google Workspaces, OKTA (+ Workflows), Slack, and JIRA - Prior experience in using GAM or any other tools for carrying out bulk tasks for managing Google Workspace via a command line - Prior experience in administering Kandji or any other Mac MDM tool - Prior experience in designing and implementing tools to maintain and support a distributed user base of macOS, Linux, and Microsoft Operating systems - Excellent communication and organisation skills - Desire to learn new technologies and other support team members Nice to Have: - Prior experience in using GAM for managing Google Workspace is a plus - Managing a network based on Juniper and Meraki technology is a plus - Previous experience in designing AV hardware and equipment for conference room (Google meet and Zoom) solutions is a plus - Previous experience with using workflow automation tools (OKTA workflow, workato etc.) is a plus - Experience with scripting is a plus (Python, Bash, etc.) - Knowledge of various AWS components to support development: e.g. Lambda, CodeBuild, DynamoDB, VPC, RDS, API Gateway, CloudWatch, SNS, SQS, IAM, SES etc., is a plus - Relevant industry certifications or B.S. Degree in Information Technology or a related discipline is a plus Other: - Employment Status: Full Time Employment - Work Authorisation: Eligibility to work for a US based employer - Location/Working classification: Onsite in our San Francisco office SingleStore delivers the cloud-native database with the speed and scale to power the world’s data-intensive applications. With a distributed SQL database that introduces simplicity to your data architecture by unifying transactions and analytics, SingleStore empowers digital leaders to deliver exceptional, real-time data experiences to their customers. SingleStore is venture-backed and headquartered in San Francisco with offices in Raleigh, Seattle, Boston, London, Lisbon, Bangalore, Dublin and Kyiv. Consistent with our commitment to diversity & inclusion, we value individuals with the ability to work on diverse teams and with a diverse range of people. To all recruitment agencies: SingleStore does not accept agency resumes. Please do not forward resumes to SingleStore employees. SingleStore is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company. SingleStore values individuals for their unique skills and experiences, and we’re proud to offer roles in a variety of locations across the United States. Salary is based on permissible, non-discriminatory factors such as skills, experience, and geographic location, and is just one part of our total compensation and benefits package. Certain roles are also eligible for additional rewards, including merit increases and annual bonuses. Our benefits package for this role includes: stock options, flexible paid time off, monthly three-day weekends, 14 weeks of fully-paid gender-neutral parental leave, fertility and adoption assistance, mental health counseling, 401(k) retirement plan, and rich health insurance offerings—including medical, dental, vision and life and disability insurance. SingleStore’s base salary range for this position is: $80,000 - $115,000 USD. ## About SingleStore ## Company Overview - **One-liner**: SingleStore provides a distributed, real-time SQL database platform designed for low-latency analytics, transactions, and AI workloads. - **Entity Type**: Private (Series E; $964.2M total funding) - **Headquarters**: San Francisco, California, United States - **Founded**: 2011 - **Founders**: Eric Frenkiel, Nikita Shamgunov, Adam Prout ## Core Business - **Primary industry**: Database / Data Infrastructure / Real-Time Analytics - **Target customers**: B2B – enterprises and mid-market companies needing high-performance SQL for transactional and analytical workloads; also developers building data-intensive applications. - **Mission or purpose**: To be the one platform for all data, enabling enterprises to engage with insight in every moment and adapt to change as it happens. ## Products & Services - **SingleStore (Database Engine)**: A distributed, relational SQL database that handles transactions, analytics, and search in a single system. Supports JSON, geospatial, time-series, and vector data. - **SingleStore Helios**: The fully managed cloud service (DBaaS) that autonomously manages thousands of high-performance databases. - **Aura Analyst**: An AI-powered data analyst that converts natural language into accurate SQL queries and delivers insights. - **AI & ML Functions**: Built-in SQL functions for LLMs, embedding models, and machine learning (e.g., anomaly detection, classification, sentiment analysis). ## Market Standing - **Valuation**: Not publicly disclosed (last known valuation from Series E in 2020; total funding $964.2M) - **Key Metric**: Annual Revenue ~$100M (per LinkedIn), Total Funding $964.2M - **Notable Investors/Partners**: Vector Capital Management (parent company), with prior rounds including investors such as GV, Accel, and others. Key partners include major cloud providers (AWS, Azure, GCP) and technology ecosystem players. - **Growth Signals**: 388 employees; operates in 18 countries; strong hiring in engineering (multiple open roles for senior software engineers, AI platforms, SRE). Recent product launches include Aura Analyst and AI/ML functions. LinkedIn follower growth of +14.4% year-over-year. ## Competitive Advantages - **Unified engine**: Combines transactions, analytics, and search in one system – eliminating complex pipelines and reducing data movement. - **Ultra-low latency**: Designed for petabyte-scale data with consistent sub-millisecond query performance, even under high concurrency. - **SQL-native AI**: Allows users to run LLMs, embedding models, and ML models directly in SQL, lowering the barrier for AI adoption. - **Flexible deployment**: On-premises, any cloud, Kubernetes, or fully managed (Helios). ## Strategic Focus - **AI integration**: Embedding AI capabilities directly into the database (Aura Analyst, AI Functions, ML Functions) to make data more actionable. - **Cloud growth**: Expanding Helios managed service and multi-cloud support (including Apache Iceberg integration). - **Enterprise scale**: Targeting high-concurrency, mission-critical workloads in industries like finance, e-commerce, and SaaS. ## Why Work Here - **Culture**: Values include “Customers First,” “Performance Driven,” “Innovation Forward,” and “Open & Honest Communication.” - **Remote/Hybrid**: Flexible work policy – “Contribute from Anywhere”; remote-friendly with offices in San Francisco, Portland, Seattle, Boston, London, Lisbon, and Kyiv. - **Benefits**: Comprehensive health/dental/vision, equity grants, flexible time off, parental leave, $500 home office stipend, fitness subsidy, Modern Health app subscription, charitable donation matching with paid volunteer time off, 401k, cell/internet stipend. - **Engineering culture**: Strong emphasis on systems-level programming (C++, distributed systems), AI platform development, and SRE. Teams are structured around Engine, Platform, Infrastructure, and Web. ## Sources 1. [singlestore.com](https://www.singlestore.com/) 2. [singlestore.com/careers](https://www.singlestore.com/careers/) 3. [linkedin.com/company/singlestore](https://www.linkedin.com/company/singlestore) ## Other roles at SingleStore - [Senior Solutions Engineer](https://feeny.ai/job/senior-solutions-engineer-singlestore-united-states-p024avw2v2jd) — United States - [Sr. Software Engineer](https://feeny.ai/job/sr-software-engineer-singlestore-portugal-n6cqp4q3q6hh) — Portugal - [Don't see a fit? 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