---
title: 'IT Operations Lead at Genesis'
canonical: 'https://feeny.ai/job/it-operations-lead-genesis-san-carlos-s0nbbwgnkeqq'
type: 'job'
last_seen: '2026-11-12'
---

# IT Operations Lead at Genesis

- **Company:** Genesis
- **Location:** San Carlos, CA
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-11-10
- **Last confirmed live:** 2026-11-12
- **Apply:** https://jobs.ashbyhq.com/genesis/48882a29-640c-48be-8da7-91899da528ab

## Job description

IT Operations Lead You own IT for a robotics company going from one site to several and from a hundred people to many more. You set up our California site first, then bring the others up in parallel to the same standard, and you make sure every new hire has what they need on day one, wherever they sit. You decide what we run ourselves and which vendors run the rest, and you manage those vendors. Our floor is not an office: stations upload large volumes of data, operators carry devices, robots sit on the network.

## What You’ll Do

- Build and scale IT infrastructure to support a rapidly growing startup
- Own employee hardware, including purchasing, setup, maintenance
- Manage employee access to company systems, including onboarding, offboarding, and permissions
- Own networking at every site: office, conference rooms, and the floor, where collection stations and robots need bandwidth, segmentation and uptime.
- Implement security measures to protect employee devices, internal systems, and company data
- Establish IT policies and own our side of security compliance: customer security questionnaires, SOC 2 readiness, data-handling rules with Legal.
- Select and manage the vendors that run what we do not: managed services, networking and cabling, ISP, AV, SaaS. Own the IT budget.
- Automate IT processes to improve efficiency and reduce manual work
- Make sure support works at every site, through a vendor or in person, and step in yourself when it matters.

## What You’ll Bring

- 8+ years, including time as the senior or sole IT owner at a company that scaled from one site to several.
- Experience managing employee devices, operating systems, and IT infrastructure
- Strong understanding of identity management, access controls, and IT security
- Hands-on with networking, including environments where equipment and devices, not just laptops, sit on the network.
- Has been through a security compliance effort (SOC 2 or customer audits) on the IT side.
- Experience automating IT workflows and improving operational efficiency
- Strong troubleshooting skills and ability to solve problems independently
- A proactive, hands-on mindset with the ability to build systems and processes from scratch. Has stood up at least one new site from empty space and run the vendors that kept it running.

## About Genesis

## Company Overview
- **One-liner**: Genesis AI is a full-stack robotics company building general-purpose robots with human-level dexterity and intelligence, powered by its own foundation model and hardware.
- **Entity Type**: Private (Seed stage – $105M raised)
- **Headquarters**: Paris, France (with offices in the San Francisco Bay Area and London)
- **Founded**: 2024 (emerged from stealth in July 2025)
- **Founders**: Zhou Xian (CEO), Théophile Gervet (President & Co-founder), Yi-Ling Qiao (Co-founder), Tsun-Hsuan Wang (Co-founder)

## Core Business
- **Primary industry**: Robotics Engineering / General-Purpose Robotics
- **Target customers**: Enterprises in manufacturing, laboratories, hospitals, and logistics; future expansion into homes.
- **Mission**: “Build the world’s most capable robots that unlock new possibilities for humans.”

## Products & Services
- **Eno (General-Purpose Robot)**: A full-body robot designed to operate reliably in factories, labs, hospitals, and homes. Driven by the GENE foundation model, it features 20 active, back-drivable degrees of freedom in its hands – matching human size and dexterity.
- **GENE-26.5 (Foundation Model)**: The AI model that powers Eno. It understands goals, reasons through changing conditions, and completes tasks end-to-end. Trained on massive human-based internet video data and proprietary simulation.
- **Data Collection Glove**: A lightweight, sensor-loaded glove worn by humans to collect high-quality manipulation data in real-world settings (e.g., lab technicians, manufacturing workers). This glove bridges the “embodiment gap” and feeds the model with human skill data.
- **Simulation System**: A proprietary simulation environment that accelerates model training and evaluation, reducing the iteration bottleneck.

## Market Standing
- **Valuation**: Not disclosed
- **Key Metric**: Total funding of **$105M** (Seed round, July 2025)
- **Notable Investors/Partners**: Eclipse (co-lead), Khosla Ventures (co-lead), Bpifrance, HSG; individual investors Eric Schmidt, Xavier Niel, Daniela Rus, Vladlen Koltun. Hardware manufacturing partner: Wuji Tech (China).
- **Growth Signals**:
  - Headcount grew from stealth to ~53–60 employees across Paris, Bay Area, and London (monthly growth +16% on LinkedIn).
  - 29 active job postings as of mid-2026, with a +262.5% monthly increase in openings.
  - Demonstrated a wide range of manipulation tasks (cooking, piano, Rubik’s cube, lab work) in public demos.
  - In talks with multiple customers for commercial deployment in pharma and manufacturing.

## Competitive Advantages
- **Full-stack integration**: Genesis controls both the AI model and the robotic hardware, enabling tighter optimization and faster iteration than companies that only do software or hardware.
- **Human-like dexterity**: The robotic hand matches human size, shape, and 20 degrees of freedom, allowing direct transfer of human demonstration data without an “embodiment gap.”
- **Data flywheel**: The combination of a low-friction data collection glove, simulation, and egocentric video creates a scalable pipeline for building a “human skill library.”
- **World-class team**: Founders and early engineers have backgrounds from Mistral AI, NVIDIA, Google DeepMind, Apple Intelligence, Unity, Epic, and leading robotics labs (Berkeley, CMU).

## Strategic Focus
- **Go full stack**: Continue integrating model, hardware, and data collection to deliver a complete general-purpose robot.
- **Commercial rollout**: Target early customers in pharmaceutical labs, manufacturing, and other industrial settings where dexterous manipulation is critical.
- **Scale data collection**: Expand the use of the data glove (both internally and with third-party partners) to rapidly grow the model’s skill repertoire.
- **Global hiring**: Aggressively grow the team across Paris, Bay Area, and London, especially in ML, simulation, rendering, and robotics engineering.

## Why Work Here
- **Culture**: Values include candor, responsibility, limitless ambition, and a joyful journey. The team is described as multicultural, optimistic, and pragmatic.
- **Work model**: Hybrid/office-based presence in Paris, San Francisco Bay Area, and London. No explicit remote policy mentioned, but the company emphasizes in-person collaboration.
- **Engineering culture**: Builders get to work on the hardest problems in robotics and AI – from foundation models to hardware design to data systems. The team includes pioneers of generative simulation, Diffusion Policy, and GPU compilers.
- **Notable perks**: The chance to shape a category-defining general-purpose robot; close collaboration with world-class investors and advisors; fast-growing startup with significant resources ($105M seed).

## Sources
1. [Genesis AI – Official Website](https://www.genesis.ai/)
2. [Genesis AI – Careers Page](https://www.genesis.ai/careers)
3. [TechCrunch – “Khosla-backed robotics startup Genesis AI has gone full stack, demo shows”](https://techcrunch.com/2026/05/06/khosla-backed-robotics-startup-genesis-ai-has-gone-full-stack-demo-shows/)
4. [LinkedIn – Genesis AI Company Profile](https://www.linkedin.com/company/gs-ai)
5. [robotics.press – Genesis AI Company Profile](https://robotics.press/news/genesis-ai-company-profile/)

## Other roles at Genesis

- [Embedded Linux Engineer (Yocto Specialist)](https://feeny.ai/job/embedded-linux-engineer-yocto-specialist-genesis-paris-zpw9mnsbmya8) — Paris, France
- [Executive Assistant to Founders](https://feeny.ai/job/executive-assistant-to-founders-genesis-san-carlos-edm3w5gmmg9p) — San Carlos, CA
- [Chief of Staff & Investor Relations](https://feeny.ai/job/chief-of-staff-investor-relations-genesis-san-carlos-gjnyjbp7a88x) — San Carlos, CA
- [Growth Engineer, Recruiting & People](https://feeny.ai/job/growth-engineer-recruiting-people-genesis-paris-k75stskhkqqm) — Paris, France
- [Senior People Partner](https://feeny.ai/job/senior-people-partner-genesis-san-carlos-tvfa3fz8b6j6) — San Carlos, CA
- [Recruiting Coordinator](https://feeny.ai/job/recruiting-coordinator-genesis-san-carlos-njgnq2es9key) — San Carlos, CA
- [In-House Creator](https://feeny.ai/job/in-house-creator-genesis-san-carlos-c1gt9pye76j7) — San Carlos, CA
- [Social Media Manager](https://feeny.ai/job/social-media-manager-genesis-san-carlos-rm2dtv978nfg) — San Carlos, CA
- [Head of Supply Chain (Robot Production)](https://feeny.ai/job/head-of-supply-chain-robot-production-genesis-san-carlos-jw26jwaqx9kf) — San Carlos, CA
- [Deployment Program and Operation Manager](https://feeny.ai/job/deployment-program-and-operation-manager-genesis-san-carlos-xmzss081bqff) — San Carlos, CA