---
title: 'IT Operations Manager at Cardata'
canonical: 'https://feeny.ai/job/it-operations-manager-cardata-toronto-zqvtk4d9h0v8'
type: 'job'
last_seen: '2026-10-18'
---

# IT Operations Manager at Cardata

- **Company:** Cardata
- **Location:** Toronto, Canada
- **Work type:** remote
- **Posted:** 2026-10-16
- **Last confirmed live:** 2026-10-18
- **Apply:** https://job-boards.greenhouse.io/cardata/jobs/4456609009

## Job description

Ready to accelerate your career?

Cardata is where driven people make an outsized impact. We’re a small but mighty team transforming how businesses manage vehicle reimbursement — replacing outdated programs with smart, automated solutions.

Our vision is bold: to provide the most comprehensive, intelligent, and automated software and services for creating ideal vehicle programs. And we’re building toward that vision every single day.

Join us and you’ll find challenge, growth, and the chance to deliver real impact — helping hundreds of companies and thousands of drivers across North America focus on the work that matters most to them.

As the IT Operations Manager, you are the go-to person for all things about our IT Operations at Cardata.

We are searching for someone with a knack for breaking down complex concepts and effective troubleshooting, who will quickly resolve issues related to employees’ software or hardware, and ensure that our teams are set up for continued success. You will work with the CFO to identify opportunities to improve management and operations of our internal systems. As a continuous learner, you will constantly stay abreast of changes related to Cardata systems and security, and bravely bring forth new ideas for improvements.

## What you will do

- Be the main point of contact for all Cardata employees and provide timely resolution to help desk related inquiries, requests, and problems.
- Ensure the successful day-to-day operations of Cardata through proper monitoring and troubleshooting of all IT systems and software.
- Manage all systems and access for organizational IT systems and software.
- Serve as the main administrator for Google, and manage licenses and contracts for all IT systems and software.
- Own the procurement of all equipment and maintain a centralized, up to date log of all hardware, both in the office and distributed.
- Partner with the People and Culture team to manage the onboarding and offboarding of employees to Cardata systems (I.e. training, hardware procurement, and system set-up).
- Partner with the Director of Engineering to implement and maintain IT security and controls to ensure that Cardata systems and information is secure and protected.
- Oversee the SOC 2 compliance audit process and ensure adherence to controls throughout the year.
- Identify and implement automations to reduce manual work and drive efficiencies.
- Stay up to date on operational IT and security best practices.

## What you will bring

- 4-8 years’ experience supporting IT operations, preferably in a high-growth SaaS company
- Experience procuring software and hardware for internal use, and managing vendor relationships to ensure a consistent supply of required equipment
- Strong working knowledge of Google Suite, preferably with experience managing administration
- High degree of skill in organization and time management, with an ability to manage multiple projects and requests simultaneously
- High degree of adaptability and flexibility
- Knowledge of IT systems and security best practices
- Post-secondary education in Business, Information Systems, IT, or another related field

Nice-to-haves

- Experience in SOC and ISO certification process
- Experience supporting systems migration
- Experience working in a distributed/ remote first environment

Compensation:

In line with Ontario’s Pay Transparency legislation, the salary range for this role is $80,000 – $120,000 CAD annually, based on experience, skills, and alignment with the role requirements. This is a vacant position, and we are hiring with intention and seeking someone who will bring new perspective, contribute meaningfully to the team, and grow with the organization.

Why you’ll love working at Cardata:

We’ll be honest — Cardata isn’t for everyone. If you thrive in a fast-paced environment, take extreme ownership, and constantly push yourself (and your work) to be the best, you’ll fit right in.

You’ll be surrounded by driven teammates who genuinely care — about the work, about our customers, and about helping each other succeed. Together, we take on ambitious goals and celebrate the wins along the way.

What we offer in return for you bringing your best:

- Remote work and flexible working hours
- Mentorship and development opportunities (to help you achieve your career goals!)
- Extended medical & dental benefits
- Healthcare spending account
- $3,000 annual Health and Wellness Spending Account to support your overall wellbeing
- Employee assistance program (EAP)
- Flexible (Unlimited) Time Off: No annual cap on vacation, supported by a trust-based, flexible approach to time away.

Cardata is an equal opportunity employer. All candidates will be equally considered without regard to race, ancestry, place of origin, colour, ethnic origin, language, citizenship, creed, religion, gender/gender identity, sexual orientation, age, marital status, physical and/or mental handicap or financial ability. We are dedicated to creating an inclusive environment where everyone feels welcome to bring their authentic selves to work.

If you require accommodations during the recruitment process, please let us know.

## About Cardata

## Company Overview
- **One-liner**: Cardata provides fully-managed, IRS-compliant mileage reimbursement software and programs that help businesses pay drivers accurately and tax-free.
- **Entity Type**: Private (Growth-stage, backed by $100M+ in funding)
- **Headquarters**: Boston, Massachusetts, United States (with a significant presence in Toronto, Canada)
- **Founded**: 1999
- **Founders**: Former fleet executives (names not publicly listed on primary sources)

## Core Business
- **Primary industry/industries**: Vehicle Reimbursement Software, Fleet Management, HR Tech / Employee Expense Management
- **Target customers**: B2B; organizations of all sizes with employees who drive personal vehicles for work, from regional teams to Fortune 500 companies.
- **Mission or purpose statement**: To fix what traditional mileage reimbursement gets wrong: unfair pay for drivers, unnecessary tax waste, and growing compliance risk. They aim to make vehicle reimbursement accurate, compliant, and tax-free.

## Products & Services
- **Cardata Platform (Full-Service Mileage Reimbursement)**: An end-to-end SaaS platform that combines mileage tracking (Cardata Mobile app), program administration, and payment processing.
- **Cents-Per-Mile (CPM) Program**: A simple, tax-free reimbursement model for occasional drivers, based on the standard IRS mileage rate.
- **Fixed and Variable Rate (FAVR) Program**: A data-driven, tax-free program for high-mileage drivers that accounts for local fuel, maintenance, and depreciation costs.
- **Tax-Free Car Allowance (TFCA)**: A fixed, tax-free reimbursement program for drivers with predictable mileage.
- **Cardata Intelligence**: A reporting and analytics suite that helps teams turn reimbursement data into clear, actionable insights without manual work.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company).
- **Key Metric**: Total Funding of **$174.1M** (comprising a $74.1M Private Equity round led by Wavecrest Growth Partners and MassMutual Ventures in 2023, and a prior round led by Spruce Grove Capital in 2021). Annual Revenue estimated at **$4.5M** (per LinkedIn).
- **Notable Investors/Partners**: Wavecrest Growth Partners, MassMutual Ventures, Spruce Grove Capital.
- **Growth Signals**: Secured a $100M growth investment in 2023 to expand product and accelerate growth. Launched Cardata Intelligence in 2024. Expanded team across North America (Toronto to Phoenix). LinkedIn shows a +15.9% yearly headcount growth. Active job postings have increased +100% in the last year.

## Competitive Advantages
- **25+ Years of IRS Compliance Expertise**: Deep, institutional knowledge of tax codes and compliance, which is a critical moat in a heavily regulated area. They provide ongoing oversight and in-house support to keep programs "structured, defensible, and aligned."
- **Fully-Managed Service Model**: Unlike pure software providers, Cardata combines technology with hands-on program design, management, and compliance monitoring. This "white glove" approach reduces the administrative burden and risk for clients.
- **Proven Cost Savings**: Companies save an average of 30% annually compared to traditional allowances and company cars, while also decreasing reimbursement overclaims by 25%.
- **High Customer Satisfaction**: A 95% customer satisfaction rate indicates strong product-market fit and client retention.

## Strategic Focus
- **Product Expansion**: Using the 2023 $100M investment to expand the product suite, as seen with the launch of Cardata Intelligence.
- **Geographic Growth**: Expanding across North America, with a growing presence in the United States (Phoenix) from its Canadian roots (Toronto).
- **Platform Modernization**: Continued investment in the mobile app and AI-native features (evidenced by a job posting for a Senior Mobile Engineer with AI-native experience).
- **Targeting Larger Enterprises**: The "Fortune 500" mention in their client list suggests a focus on upmarket enterprise sales.

## Why Work Here
- **Impact & Autonomy**: The company describes itself as a "small but mighty team" where employees can make an "outsized impact." This suggests a high level of ownership and responsibility, with less bureaucracy than a large corporation.
- **Remote-First Culture**: All current job postings (Senior Fullstack Engineer, Senior Mobile Engineer, Senior Product Manager, Manager of Business Development) are listed as **Canada - Remote**, indicating a strong remote-first or remote-friendly policy.
- **Growth Trajectory**: With significant recent funding, rapid headcount growth (+15.9% YoY), and a clear product roadmap, the company is in a growth phase, offering strong career progression opportunities.
- **Technical Environment**: The engineering team is building modern, AI-native mobile and full-stack applications. The tech stack includes React Native, iOS, and cloud-based infrastructure.
- **Culture**: The company values precision, transparency, and fairness, which extends to its internal culture. The "driven people" tagline points to a high-performance environment.

## Sources
1. [cardata.co](https://cardata.co/)
2. [cardata.co/about-us](https://cardata.co/about-us)
3. [linkedin.com/company/cardata-co](https://www.linkedin.com/company/cardata-co)
4. [job-boards.greenhouse.io/cardata](http://job-boards.greenhouse.io/cardata)
5. [job-boards.greenhouse.io/cardata/jobs/4121255009](https://job-boards.greenhouse.io/cardata/jobs/4121255009)

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