---
title: 'IT Operations Manager (Contract) at Frontera'
canonical: 'https://feeny.ai/job/it-operations-manager-contract-frontera-denver-enygvv1c5fj2'
type: 'job'
last_seen: '2026-09-26'
---

# IT Operations Manager (Contract) at Frontera

- **Company:** Frontera
- **Location:** Denver, CO
- **Posted:** 2026-09-09
- **Last confirmed live:** 2026-09-26
- **Apply:** https://job-boards.greenhouse.io/fronterahealth/jobs/5234133007

## Job description

Frontera is reimagining how children with autism and other behavioral health needs get the care they deserve. We bring together world-class clinicians, technologists, and autism specialists to build cutting-edge AI tools that help care teams work smarter and spend more time with the children and families who need them most.

Our platform is HIPAA-compliant and designed for the real-world needs of behavioral health teams - from psychologists to ABA therapists. By combining evidence-based care with powerful technology, we’re expanding access to high-quality services for families everywhere.

## Our Mission

Frontera exists to close the care gap: every child, no matter where they live, should be able to access effective behavioral healthcare.

## Role Overview

Frontera is hiring a contract IT Operations Manager for a 3-month engagement to run day-to-day IT operations across our business and clinical teams, with potential to extend based on need. This is a management role, not a hands-on technical seat: you'll own an outsourced MSP relationship and junior IT staff, not the tickets and infrastructure work itself.

We need someone who can step into an existing environment quickly, stabilize what's in place, and be the coordinating layer across vendors, staff, and stakeholders — communication and project management matter here as much as technical depth.

## What You'll Own

- Assess and stabilize the current MSP relationship, and manage it day-to-day for the contract term
- Oversee junior IT staff's work rather than personally fielding tickets
- Support IT operations across multiple company sites, keeping standards and service consistent wherever the business operates
- Oversee infrastructure basics (hardware, software, networks) at an operational level, holding vendors and staff accountable for reliability and uptime
- Manage core enterprise applications (Google Workspace, CRM, CentralReach, etc.) and keep them running smoothly day to day
- Ensure end-user support runs smoothly through your team or vendor, stepping in on escalations rather than being first line
- Oversee laptop and device provisioning for clinic and staff use
- Lead IT operational project(s) to completion within the contract window
- Build clear, effective working relationships across business and clinical teams for the duration of the engagement, communicating well with technical and non-technical audiences alike

## Qualifications

- 5-8 years of IT operations experience, including managing an outsourced MSP relationship or vendor + junior staff — not just personally working the ticket queue
- Experience operating IT across more than one company site or location, with a clear approach to keeping standards consistent across them
- Track record of leading IT projects (rollouts, vendor transitions, migrations) end to end, on time and on budget
- Comfortable managing outcomes through a vendor or team rather than doing the technical work yourself
- Able to step into an ambiguous, existing environment quickly with minimal ramp-up time

## Preferred

- Prior experience in interim, fractional, or contract IT leadership roles
- Has supported IT at a company shipping both hardware and software
- Healthcare or another regulated-industry environment
- Startup or fast-growth company experience, where you had to build process without much existing infrastructur

We have determined a salary range for this position that takes into account several factors including experience, knowledge, education, skills, and abilities. Please note that the salary information is a general guideline and the exact salary will be determined based on the individual’s qualifications and experience, with consideration given to the factors listed above. All full-time employee benefits include a stake in shared success through stock options, health benefits, 401(k) plan, and 4 weeks of PTO per year.

Compensation: $60–80/hour, based on experience. Why Frontera?

- Opportunity to be at the forefront of innovation in pediatric healthcare.
- Work on challenging and impactful projects that leverage cutting-edge technologies.
- Collaborate with a talented and passionate team in a fast-paced and dynamic environment.
- Make a real difference in the lives of children and families in rural communities.
- Competitive salary and benefits package.

Our Denver Office & Perks

- Dog-friendly office.
- Catered lunch from local Denver restaurants five days a week, plus occasional breakfasts and dinners.
- Robust snack program and great coffee options (including cappuccino machine and cold brew cans).
- Regular team events and low-key socials.
- Up to $150/month commuter stipend, discounted nearby parking, and a discounted Colorado Athletic Club membership.
- Thoughtfully designed space for focus, collaboration, and connection.
- Competitive health benefits, stock options, 401(k), and generous PTO.

Join us in building the future of behavioral healthcare!

## About Frontera

## Company Overview
- **One-liner**: Frontera Health is an AI-native platform and care delivery organization that uses cognitive AI to accelerate diagnosis and treatment for children with autism and other behavioral health needs, with a focus on expanding access in rural and underserved communities.
- **Entity Type**: Private (Seed stage; raised $32M)
- **Headquarters**: Denver, Colorado, United States
- **Founded**: 2023
- **Founders**: Amol Deshpande (Founder), Manu Kohli (Co-Founder), Jeff Flores (Co-Founder)

## Core Business
- **Primary industry**: Behavioral health technology / Autism care
- **Target customers**: B2B – clinical psychologists, ABA practitioners, mid- to large-sized ABA providers; B2C – families (via upcoming family-facing app)
- **Mission statement**: "Frontera exists to close the care gap: every child, no matter where they live, should be able to access effective behavioral healthcare." [fronterahealth.com](https://fronterahealth.com/about/)

## Products & Services
- **Diagnosis & Assessment Builders**: AI-powered reports that turn unstructured data (intake forms, clinical notes, interview recordings, video) into insurance-ready diagnostic and assessment reports in just 2–3 hours (vs. traditional 10+ hours). Clinically validated in Frontera’s owned clinics. [fronterahealth.com](https://fronterahealth.com/)
- **Session Navigation**: Timestamp-based video analysis tool for tracking treatment plan progress, detecting behaviors (tacting, maladaptive behavior) and enabling asynchronous supervision. Launched in late 2025. [missionviewpoint.com](https://www.missionviewpoint.com/platform-profile-frontera-health/)
- **Digital Phenotyping Engine**: Proprietary AI trained on text, video, and voice data to detect subtle clinical moments (e.g., crying, screaming) and connect insights for more accurate care. [fronterahealth.com](https://fronterahealth.com/)
- **Frontera Starter Fellowship**: A program offering free software and mentoring support to early-career ABA providers. [fronterahealth.com](https://fronterahealth.com/about/)
- **FronteraCare.com**: A dedicated resource for parents/caregivers (upcoming family-facing app for care coordination and video sharing). [missionviewpoint.com](https://www.missionviewpoint.com/platform-profile-frontera-health/)

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company)
- **Key Metric**: Total Funding – **$32M** (Seed round closed March 18, 2025) [linkedin.com](https://www.linkedin.com/company/fronterahealth)
- **Notable Investors/Partners**: Lux Capital (lead), Lightspeed Venture Partners (lead), plus 3 other investors. Partners include Passage Health (integration), AT4K, LinusBio (Diagnostics Network). [linkedin.com](https://www.linkedin.com/company/fronterahealth)
- **Growth Signals**:
    - Headcount: ~80 employees as of early 2026 (+38.5% YoY) [linkedin.com](https://www.linkedin.com/company/fronterahealth); another source (MissionViewpoint, Nov 2025) reported 107 US staff – conflicting signals, but trend is strong hiring.
    - 7 active job postings (Jan 2026), with monthly posting growth of +40%. [linkedin.com](https://www.linkedin.com/company/fronterahealth)
    - Launched Diagnostics Network with AT4K and LinusBio. [missionviewpoint.com](https://www.missionviewpoint.com/platform-profile-frontera-health/)
    - Expanded owned-and-operated ABA clinics in rural New Mexico (Alamogordo, Clovis, Hobbs, Las Cruces, Roswell, Santa Teresa). [fronterahealth.com](https://fronterahealth.com/about/)

## Competitive Advantages
- **Clinician-in-the-loop AI**: Not a ChatGPT wrapper – uses thousands of pages of BCBA-trained prompt engineering frameworks that reason like an ethical clinician. [fronterahealth.com](https://fronterahealth.com/)
- **Real-world validation**: All tools are built and tested in Frontera’s own ABA clinics in rural New Mexico, creating a direct clinician-to-developer feedback loop. [fronterahealth.com](https://fronterahealth.com/)
- **Open integration model**: Integrates with existing practice management systems (e.g., Passage Health) and supports structured exports, avoiding vendor lock-in. [missionviewpoint.com](https://www.missionviewpoint.com/platform-profile-frontera-health/)
- **Health equity focus**: Offers technology free of charge to clinics serving foster or homeless populations. [missionviewpoint.com](https://www.missionviewpoint.com/platform-profile-frontera-health/)

## Strategic Focus
- **Reduce time to diagnosis**: Targeting the 15% of centers with waitlists >1 year by automating documentation and enabling telehealth-based care in rural areas. [fronterahealth.com](https://fronterahealth.com/)
- **Expand asynchronous clinical workflows**: Video-based supervision and session navigation to scale scarce BCBA resources. [missionviewpoint.com](https://www.missionviewpoint.com/platform-profile-frontera-health/)
- **Prepare for value-based contracts**: Building outcome-measurement capabilities using session video and structured data. [missionviewpoint.com](https://www.missionviewpoint.com/platform-profile-frontera-health/)

## Why Work Here
- **Mission-driven culture**: "AI for health equity" – directly improving access for underserved families. [fronterahealth.com](https://fronterahealth.com/)
- **Remote/hybrid policy**: Roles available in Denver (HQ), San Francisco, and fully remote in Bogotá and Medellín, Colombia. [job-boards.greenhouse.io](http://job-boards.greenhouse.io/fronterahealth)
- **Engineering culture**: Backend, ML platform, DevOps, and full-stack roles focused on AI/ML, data platforms, and real-world clinical impact.
- **Notable perks**: Opportunity to work on a proprietary AI stack (not just another LLM wrapper), directly alongside clinical experts.

## Sources
1. [Frontera Health Website](https://fronterahealth.com/)
2. [Frontera Health About Page](https://fronterahealth.com/about/)
3. [Frontera Health Careers (Greenhouse)](http://job-boards.greenhouse.io/fronterahealth)
4. [Frontera Health LinkedIn](https://www.linkedin.com/company/fronterahealth)
5. [MissionViewpoint Provider Profile](https://www.missionviewpoint.com/platform-profile-frontera-health/)

## Other roles at Frontera

- [Director of Strategic Partnerships](https://feeny.ai/job/director-of-strategic-partnerships-frontera-denver-gqxstjmsj9am) — Denver, CO / San Francisco, CA
- [Head of Information Security/Compliance](https://feeny.ai/job/head-of-information-security-compliance-frontera-denver-qy9wft0z1nwe) — Denver, CO
- [Head of IT](https://feeny.ai/job/head-of-it-frontera-denver-tvxkrnq07n2q) — Denver, CO
- [Staff Product Manager](https://feeny.ai/job/staff-product-manager-frontera-denver-by4z9eqm6wxh) — Denver, CO / San Francisco, CA
- [Recruiter - RBT Programs](https://feeny.ai/job/recruiter-rbt-programs-frontera-denver-qdze1x27b24e) — Denver, CO
- [Community and Referral Development Lead](https://feeny.ai/job/community-and-referral-development-lead-frontera-nm-nj8s71jcjnk3) — , NM
- [Demand Generation Lead](https://feeny.ai/job/demand-generation-lead-frontera-denver-pp3xrmhkaca9) — Denver, CO / San Francisco, CA
- [Staff+ Software Engineer - B2B Provider Platform](https://feeny.ai/job/staff-software-engineer-b2b-provider-platform-frontera-denver-dxcdcnpvwnen) — Denver, CO / San Francisco, CA
- [Founding Integrations Lead](https://feeny.ai/job/founding-integrations-lead-frontera-denver-16n25yfttmg4) — Denver, CO / San Francisco, CA
- [Software Engineer - Integrations Platform](https://feeny.ai/job/software-engineer-integrations-platform-frontera-bogota-044j8gbnwmdv) — Bogotá, Colombia / Medellín, Colombia