---
title: 'IT Operations Manager at Frontera'
canonical: 'https://feeny.ai/job/it-operations-manager-frontera-denver-tvxkrnq07n2q'
type: 'job'
last_seen: '2026-09-05'
---

# IT Operations Manager at Frontera

- **Company:** Frontera
- **Location:** Denver, CO
- **Compensation:** $120k–$155k
- **Posted:** 2026-09-04
- **Last confirmed live:** 2026-09-05
- **Apply:** https://job-boards.greenhouse.io/fronterahealth/jobs/5231680007

## Job description

Frontera is reimagining how children with autism and other behavioral health needs get the care they deserve. We bring together world-class clinicians, technologists, and autism specialists to build cutting-edge AI tools that help care teams work smarter and spend more time with the children and families who need them most.

Our platform is HIPAA-compliant and designed for the real-world needs of behavioral health teams - from psychologists to ABA therapists. By combining evidence-based care with powerful technology, we’re expanding access to high-quality services for families everywhere.

## Our Mission

Frontera exists to close the care gap: every child, no matter where they live, should be able to access effective behavioral healthcare.

## Role Overview

Frontera is hiring an IT Operations Manager to run day-to-day IT operations across our business and clinical teams. This is a management role, not a hands-on technical seat: you'll own an outsourced MSP relationship and junior IT staff, not the tickets and infrastructure work itself.

We need someone who can be the coordinating layer across vendors, staff, and stakeholders - communication and project management matter here as much as technical depth.

## What You'll Own

- Manage an outsourced MSP relationship and junior IT staff, overseeing their work rather than personally fielding tickets day to day
- Support IT operations across multiple company sites, keeping standards and service consistent wherever the business operates
- Oversee infrastructure basics (hardware, software, networks) at an operational level, holding vendors and staff accountable for reliability and uptime
- Manage core enterprise applications (Google Workspace, CRM, CentralReach, etc.) and keep them running smoothly day to day
- Ensure end-user support runs smoothly through your team or vendor, stepping in on escalations rather than being first line
- Oversee laptop and device provisioning for clinic and staff use
- Lead IT operational projects — rollouts, vendor transitions, site setups — on time and within budget
- Build working relationships across business and clinical teams, communicating clearly with technical and non-technical audiences alike

## Qualifications

- 5-8 years of IT operations experience, including managing an outsourced MSP relationship or vendor + junior staff — not just personally working the ticket queue
- Experience operating IT across more than one company site or location, with a clear approach to keeping standards consistent across them
- Track record of leading IT projects (rollouts, vendor transitions, migrations) end to end, on time and on budget
- Comfortable managing outcomes through a vendor or team rather than doing the technical work yourself

## Preferred

- Has supported IT at a company shipping both hardware and software
- Healthcare or another regulated-industry environment
- Startup or fast-growth company experience, where you had to build process without much existing infrastructure

We have determined a salary range for this position that takes into account several factors including experience, knowledge, education, skills, and abilities. Please note that the salary information is a general guideline and the exact salary will be determined based on the individual’s qualifications and experience, with consideration given to the factors listed above. All full-time employee benefits include a stake in shared success through stock options, health benefits, 401(k) plan, and 4 weeks of PTO per year.

Annual Salary $120,000—$155,000 USD

Why Frontera?

- Opportunity to be at the forefront of innovation in pediatric healthcare.
- Work on challenging and impactful projects that leverage cutting-edge technologies.
- Collaborate with a talented and passionate team in a fast-paced and dynamic environment.
- Make a real difference in the lives of children and families in rural communities.
- Competitive salary and benefits package.

Our Denver Office & Perks

- Dog-friendly office.
- Catered lunch from local Denver restaurants five days a week, plus occasional breakfasts and dinners.
- Robust snack program and great coffee options (including cappuccino machine and cold brew cans).
- Regular team events and low-key socials.
- Up to $150/month commuter stipend, discounted nearby parking, and a discounted Colorado Athletic Club membership.
- Thoughtfully designed space for focus, collaboration, and connection.
- Competitive health benefits, stock options, 401(k), and generous PTO.

Join us in building the future of behavioral healthcare!

## About Frontera

## Company Overview
- **One-liner**: Frontera Health is an AI-native platform and care delivery organization that uses cognitive AI to accelerate diagnosis and treatment for children with autism and other behavioral health needs, with a focus on expanding access in rural and underserved communities.
- **Entity Type**: Private (Seed stage; raised $32M)
- **Headquarters**: Denver, Colorado, United States
- **Founded**: 2023
- **Founders**: Amol Deshpande (Founder), Manu Kohli (Co-Founder), Jeff Flores (Co-Founder)

## Core Business
- **Primary industry**: Behavioral health technology / Autism care
- **Target customers**: B2B – clinical psychologists, ABA practitioners, mid- to large-sized ABA providers; B2C – families (via upcoming family-facing app)
- **Mission statement**: "Frontera exists to close the care gap: every child, no matter where they live, should be able to access effective behavioral healthcare." [fronterahealth.com](https://fronterahealth.com/about/)

## Products & Services
- **Diagnosis & Assessment Builders**: AI-powered reports that turn unstructured data (intake forms, clinical notes, interview recordings, video) into insurance-ready diagnostic and assessment reports in just 2–3 hours (vs. traditional 10+ hours). Clinically validated in Frontera’s owned clinics. [fronterahealth.com](https://fronterahealth.com/)
- **Session Navigation**: Timestamp-based video analysis tool for tracking treatment plan progress, detecting behaviors (tacting, maladaptive behavior) and enabling asynchronous supervision. Launched in late 2025. [missionviewpoint.com](https://www.missionviewpoint.com/platform-profile-frontera-health/)
- **Digital Phenotyping Engine**: Proprietary AI trained on text, video, and voice data to detect subtle clinical moments (e.g., crying, screaming) and connect insights for more accurate care. [fronterahealth.com](https://fronterahealth.com/)
- **Frontera Starter Fellowship**: A program offering free software and mentoring support to early-career ABA providers. [fronterahealth.com](https://fronterahealth.com/about/)
- **FronteraCare.com**: A dedicated resource for parents/caregivers (upcoming family-facing app for care coordination and video sharing). [missionviewpoint.com](https://www.missionviewpoint.com/platform-profile-frontera-health/)

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company)
- **Key Metric**: Total Funding – **$32M** (Seed round closed March 18, 2025) [linkedin.com](https://www.linkedin.com/company/fronterahealth)
- **Notable Investors/Partners**: Lux Capital (lead), Lightspeed Venture Partners (lead), plus 3 other investors. Partners include Passage Health (integration), AT4K, LinusBio (Diagnostics Network). [linkedin.com](https://www.linkedin.com/company/fronterahealth)
- **Growth Signals**:
    - Headcount: ~80 employees as of early 2026 (+38.5% YoY) [linkedin.com](https://www.linkedin.com/company/fronterahealth); another source (MissionViewpoint, Nov 2025) reported 107 US staff – conflicting signals, but trend is strong hiring.
    - 7 active job postings (Jan 2026), with monthly posting growth of +40%. [linkedin.com](https://www.linkedin.com/company/fronterahealth)
    - Launched Diagnostics Network with AT4K and LinusBio. [missionviewpoint.com](https://www.missionviewpoint.com/platform-profile-frontera-health/)
    - Expanded owned-and-operated ABA clinics in rural New Mexico (Alamogordo, Clovis, Hobbs, Las Cruces, Roswell, Santa Teresa). [fronterahealth.com](https://fronterahealth.com/about/)

## Competitive Advantages
- **Clinician-in-the-loop AI**: Not a ChatGPT wrapper – uses thousands of pages of BCBA-trained prompt engineering frameworks that reason like an ethical clinician. [fronterahealth.com](https://fronterahealth.com/)
- **Real-world validation**: All tools are built and tested in Frontera’s own ABA clinics in rural New Mexico, creating a direct clinician-to-developer feedback loop. [fronterahealth.com](https://fronterahealth.com/)
- **Open integration model**: Integrates with existing practice management systems (e.g., Passage Health) and supports structured exports, avoiding vendor lock-in. [missionviewpoint.com](https://www.missionviewpoint.com/platform-profile-frontera-health/)
- **Health equity focus**: Offers technology free of charge to clinics serving foster or homeless populations. [missionviewpoint.com](https://www.missionviewpoint.com/platform-profile-frontera-health/)

## Strategic Focus
- **Reduce time to diagnosis**: Targeting the 15% of centers with waitlists >1 year by automating documentation and enabling telehealth-based care in rural areas. [fronterahealth.com](https://fronterahealth.com/)
- **Expand asynchronous clinical workflows**: Video-based supervision and session navigation to scale scarce BCBA resources. [missionviewpoint.com](https://www.missionviewpoint.com/platform-profile-frontera-health/)
- **Prepare for value-based contracts**: Building outcome-measurement capabilities using session video and structured data. [missionviewpoint.com](https://www.missionviewpoint.com/platform-profile-frontera-health/)

## Why Work Here
- **Mission-driven culture**: "AI for health equity" – directly improving access for underserved families. [fronterahealth.com](https://fronterahealth.com/)
- **Remote/hybrid policy**: Roles available in Denver (HQ), San Francisco, and fully remote in Bogotá and Medellín, Colombia. [job-boards.greenhouse.io](http://job-boards.greenhouse.io/fronterahealth)
- **Engineering culture**: Backend, ML platform, DevOps, and full-stack roles focused on AI/ML, data platforms, and real-world clinical impact.
- **Notable perks**: Opportunity to work on a proprietary AI stack (not just another LLM wrapper), directly alongside clinical experts.

## Sources
1. [Frontera Health Website](https://fronterahealth.com/)
2. [Frontera Health About Page](https://fronterahealth.com/about/)
3. [Frontera Health Careers (Greenhouse)](http://job-boards.greenhouse.io/fronterahealth)
4. [Frontera Health LinkedIn](https://www.linkedin.com/company/fronterahealth)
5. [MissionViewpoint Provider Profile](https://www.missionviewpoint.com/platform-profile-frontera-health/)

## Other roles at Frontera

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