---
title: 'IT Operations Manager at Octane'
canonical: 'https://feeny.ai/job/it-operations-manager-octane-irving-ae2sys3xxbxn'
type: 'job'
last_seen: '2026-11-09'
---

# IT Operations Manager at Octane

- **Company:** Octane
- **Location:** Irving, TX
- **Posted:** 2026-09-29
- **Last confirmed live:** 2026-11-09
- **Apply:** https://octane.co/o/who-we-are/careers/jobs-open?gh_jid=8008665003

## Job description

Octane is unlocking the power of financial products for merchants and consumers. Our cutting-edge technology and innovative financial products empower businesses with more control and flexibility, enabling them to deliver seamless digital experiences, drive customer loyalty, and build long-term value.

Octane supports merchants throughout the sales cycle: connecting dealerships with high-intent buyers, driving transparent, fast, and easy closings with award-winning technology, and providing on-going customer care with superior loan servicing.

Founded in 2014, Octane supports over 60 OEM partner brands and over 4,000 dealer partners, and has a team of over 600. Visit[www.octane.co](http://www.octane.co).

We are seeking an IT Operations Manager to design, secure, and manage our cloud-first enterprise technologies and network infrastructure. In this role, you will manage junior engineers, lead cross-functional IT and Infrastructure projects, and optimize lifecycle management for a nationwide remote workforce. You will oversee the IT Service Desk, enhance platform observability, and participate in an after-hours on-call rotation to ensure system availability. The ideal candidate has extensive platform experience and a strong background in identity management, SASE, and MDM solutions.

This role is hybrid in our Irving office.

Responsibilities:

- Serve as a technical project lead, performing architectural reviews and mentoring junior IT Operations Engineers across the organization.
- Design and integrate cloud-first enterprise platforms, including Okta IdP, SASE, EDR, and MDM systems.
- Oversee operating procedures, training, and device provisioning for employee joiners, movers, and leavers across a nationwide remote workforce.
- Administer, monitor, and support the IT Service Desk (ITSM) alongside corporate email, file sharing, and video conferencing tools.
- Plan, budget, and track the mobile workstation fleet throughout its entire lifecycle, including refreshes, decommissioning, and secure destruction.
- Design, configure, and manage cloud, on-premises, and SaaS network environments while enhancing observability and system telemetry.
- Drive security and compliance process improvements, resolve system outages, and participate in the after-hours on-call rotation.
- Collaborate cross-functionally with business and engineering leaders to deliver technical presentations, best practices, and documentation.

Requirements:

- Bachelor’s degree in MIS, Telecommunications, Computer Science, or a related technical field (or equivalent practical experience) followed by 5+ years of experience leading end-to-end corporate technology platform projects.
- 3+ years in IT leadership roles across Helpdesk, deskside, or user-facing support.
- Relevant advanced certifications in security, identity, or administration (e.g., CISSP, CISM, CIAM, Okta Certified Administrator, or Microsoft IAAA).
- Excellent written and oral communication skills with a proven ability to bridge technical and non-technical stakeholders, navigate conflict, and build consensus.
- Strong analytical, problem-solving, and decision-making capabilities to independently manage multiple projects, priorities, and deadlines.
- Demonstrated ability to lead, mentor, and coach peers and team members across the organization.
- Preferred Skills:
- Expert knowledge of enterprise identity principles (governance, access certification, PAM) in Okta or AzureAD, including workflow automation tools (Okta Workflows, Ansible, UiPath).
- Experience managing a corporate IT Helpdesk/Service Desk (Jira Service Management preferred) and mobile-first workstation fleets via IT Asset Management (ITAM).
- Hands-on experience with Cisco Meraki, UniFi, SASE, VPNs, site-to-site routing, and office wireless configurations.
- Strong foundation in corporate security best practices, endpoint security, risk management, and ITIL framework alignment.
- Proficiency with logging, alerting, and SIEM tools (Datadog, Sumo, Sentinel) alongside intermediate knowledge of core AWS and Azure cloud services.
- Familiarity with modern engineering workflows, including Agile methodology, change management, technical proposal writing, and process orchestration.

Compensation: In addition to salary, Total Rewards include bonus eligibility, a stock option package, and benefits as outlined below. The role described above offers a base salary of $115,000 to $140,000 + corporate bonus eligibility. Your offer will be based on location, the alignment of your qualifications with the requirements of the job and internal equity

Benefits:

- Robust Health Care Plans (Medical, Dental & Vision)
- Generous Parental Leave
- Flexible Time Off (FTO) Policy - Time Off When You Need It
- Retirement Plan (401k) with company match!
- Educational Assistance/Tuition Reimbursement up to $3K/year
- Life Insurance (Basic, Voluntary & AD&D)
- Short Term / Long Term Disability
- Robust Ancillary benefits including accident insurance, hospital insurance, etc
- Wellhub (Gympass) Wellness Benefit
- Recreational Safety Benefit

Disclaimer:  The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification.  They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.  All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Octane Lending is an equal opportunity employer committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status with respect to recruitment, hiring, promotion and other terms and conditions of employment.

## About Octane

## Company Overview
- **One-liner**: Octane is a fintech company that provides instant, end-to-end financing for recreational lifestyle purchases such as powersports vehicles, RVs, and outdoor power equipment.
- **Entity Type**: Private (multiple funding rounds including debt financing; Series D stage)
- **Headquarters**: New York, New York, United States
- **Founded**: 2014
- **Founders**: Not publicly available

## Core Business
- **Primary industry**: Fintech / Specialty Finance / Software Development
- **Target customers**: B2B (dealerships, OEMs) and B2C (consumers seeking financing for recreational vehicles)
- **Mission**: “We connect people with their passions by making lifestyle purchases fast, easy, and accessible.” [octane.co](https://octane.co/o/who-we-are/)

## Products & Services
- **Octane Financing Platform**: A digital lending marketplace and in-house lender (Roadrunner Financial, Inc.) that offers instant credit decisions, flexible terms, and competitive rates for motorcycles, ATVs, mowers, RVs, and more. Includes prime, credit-builder, and first-time buyer programs. [octane.co](https://octane.co/)
- **Dealer Integration**: A fully integrated financing solution that works from online shopping to in-store closing, saving time at the dealership.
- **Media Brands**: Inspires enthusiasts through editorial properties including *Cycle World* and *UTV Driver* (acquired).

## Market Standing
- **Valuation**: Not disclosed
- **Key Metric**: Annual revenue of **$75M** (per LinkedIn) [linkedin.com](https://www.linkedin.com/company/octane-lending)
- **Total Funding**: **$5.1B** (includes debt financing across 32 rounds; e.g., $284M debt in Oct 2025, $52M Series D in Aug 2021) [linkedin.com](https://www.linkedin.com/company/octane-lending)
- **Notable Investors/Partners**: Not fully named in available data; partners include **Progressive Insurance** and over **30 OEMs** and **4,000 dealer partners**. [linkedin.com](https://www.linkedin.com/company/octane-lending)
- **Growth Signals**:
  - Named to the **Inc. 5000** list of fastest-growing private companies in America.
  - Certified as a **Great Place to Work®**.
  - Headcount grew **11.4% YoY** (LinkedIn shows 334 employees; company website states 550+). [linkedin.com](https://www.linkedin.com/company/octane-lending) [octane.co](https://octane.co/o/who-we-are/careers/)
  - Expanded into **marine** and **auto** verticals (recent job postings: Business Development Representative I – Marine, VP Sales & Partnerships – Auto).

## Competitive Advantages
- **Technology-first approach**: Cutting-edge risk algorithms and a fully digital, end-to-end buying experience that delivers instant credit decisions with a soft credit pull.
- **Broad credit coverage**: Serves prime, credit-builder, and first-time buyers, expanding the addressable market beyond traditional lenders.
- **Integrated ecosystem**: Owns media brands (Cycle World, UTV Driver) that drive consumer demand and funnel leads directly into the financing pipeline.
- **In-house lending**: Roadrunner Financial, Inc. provides control over underwriting and customer experience.

## Strategic Focus
- **Market expansion**: Moving beyond powersports into marine and auto verticals.
- **Deepening dealer & OEM partnerships**: Growing the network of 4,000+ dealer partners and 30+ OEM relationships.
- **Product innovation**: Continuing to enhance the digital buying experience and risk modeling to increase approval rates and speed.

## Why Work Here
- **Culture**: Described as “welcoming, collaborative, and innovative” with an inclusive, open, and casual work environment. [octane.co](https://octane.co/o/who-we-are/careers/)
- **Flexibility**: Hybrid and remote roles available; offices in **Manhattan, NY**; **Irvine, CA**; **Irving, TX**; and **Knoxville, TN**.
- **Benefits**:
  - 4+ weeks of PTO
  - Generous parental leave
  - Medical, dental, vision coverage
  - 401(k) match (100% of first 3%, 50% of next 2%)
  - Education stipend up to $3,000/year
  - Gympass membership
  - Powersports safety equipment benefit ($500/year)
  - Charitable donation matching
- **Pay transparency**: Octane commits to publishing salary ranges for all open roles and includes stock option packages or bonuses for eligible positions. [octane.co](https://octane.co/o/who-we-are/careers/)
- **Employee sentiment**: Glassdoor-style rating of **3.3/5** (114 reviews) with work-life balance scored highest at 3.8/5. [linkedin.com](https://www.linkedin.com/company/octane-lending)

## Sources
1. [octane.co - About Us](https://octane.co/o/who-we-are/)
2. [octane.co - Careers](https://octane.co/o/who-we-are/careers/)
3. [octane.co - Homepage](https://octane.co/)
4. [linkedin.com - Octane Lending](https://www.linkedin.com/company/octane-lending)

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