--- title: 'IT Operations Manager at Rogo' canonical: 'https://feeny.ai/job/it-operations-manager-rogo-new-york-2txdnjqtv4xs' type: 'job' last_seen: '2026-09-08' --- # IT Operations Manager at Rogo - **Company:** Rogo - **Location:** New York, NY - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-07-13 - **Last confirmed live:** 2026-09-08 - **Apply:** https://jobs.ashbyhq.com/rogo/2c1f4015-f19a-4497-9bc4-8d45267f7e0a ## Job description ## Why Rogo Our mission is to transform global finance by empowering professionals at the world's top investment banks, private equity funds, and investment firms with AI that delivers unparalleled speed, accuracy, and insight. We're not just improving financial workflows; we're redefining them. This is a unique opportunity to join a generational company driving transformation in one of the most important industries in the world. With a rapidly growing, global client base, proven product-market fit, and backing from world-class investors, we are scaling quickly and defining a new category of enterprise AI. Our team is sharp, motivated, and deeply committed to Rogo’s mission. We take ownership of complex problems and stay relentlessly focused on our users. If you thrive in a fast-paced environment, demand excellence, and want to help build the future of finance, we invite you to join us. ## THE ROLE The IT Operations Manager will be the go-to person for keeping our technology infrastructure running and our employees supported. At Rogo, we're an in-person, fast-moving, collaborative team, and this role is essential to building the IT foundation that lets our team operate securely and at scale. As our headcount grows, our physical footprint expands globally, and we build out our HQ office, we need a dedicated owner who can grow the function with us. From running our in-house helpdesk to assisting our office buildout to supporting our security team on endpoint and network operations, you'll own the hands-on IT work that keeps Rogo moving. ## WHAT YOU WILL OWN - Helpdesk & Employee Support - Run our in-house helpdesk, providing fast, dedicated IT support to employees across all geographies - Own onboarding and offboarding IT workflows — provisioning devices, managing access, recovering hardware, and handling data at scale as headcount grows - Manage remote onboardings internationally, including device shipping, provisioning, and securing equipment across borders - Flex into customer-facing technical support as needed - AV & Office Infrastructure - Design, build out, and maintain AV setups for conference rooms, all-hands, and events - Lead the physical IT buildout of our new 8th floor space — networking, AV, and access control - Be the go-to for anything AV: troubleshooting, upgrades, and day-of support for high-visibility meetings - Network & Security Operations - Support the buildout of enterprise-grade network infrastructure for office and remote environments, including ongoing hardening and monitoring - Assist with endpoint security operations — laptop hardening, patching, and compliance - Support MDM operations: tracking, provisioning, and recovering laptops across geographies ## WHAT YOU'LL NEED - 5+ years of hands-on ("hard") IT support experience - Strong, in-depth AV experience: conference room builds, all-hands setups, and AV troubleshooting - Experience with MDM platforms (Jamf, Intune, or similar) and identity/access tools (Okta, Google Workspace) - Familiarity with networking devices, firewall configuration, and VPN management - Experience coordinating global device logistics and remote provisioning ## WHO YOU ARE - You thrive in fast-paced environments. You are high-intensity and care a lot about what you do, and you're ecstatic to work at a startup. - You are ambitious. You have fun solving problems that others think are impossible. - You are curious. You find joy in learning about AI, technology, and finance. - You are an owner. You are autonomous, self-directed, and comfortable working with ambiguity. - You are collaborative, organized, thoughtful, and kind. WHY JOIN ROGO? - Up and to the right: Rogo has strong product adoption with the world's leading financial institutions, and we are still early. The upside is enormous. - Extraordinary team: we take talent density seriously. You'll do the best work of your career alongside some of the sharpest people in AI and finance. - A one-of-one problem: bringing AI to the core of how Wall Street works is one of the most ambitious, technically demanding, and consequential problems today. There is nowhere else you can work on it at this scale. - Real ownership: You'll own real surface area and watch the world's most sophisticated users rely on your work. - Always at the frontier: we work at the edge of what the best models can do and turn it into products people trust. If you're obsessed with AI, this is where it's happening. ## About Rogo ## Company Overview - **One-liner**: Rogo provides a purpose-built AI platform for elite financial institutions, enabling bankers and investors to work smarter, move faster, and win more deals. - **Entity Type**: Private (Series D) - **Headquarters**: New York, New York, United States - **Founded**: 2021 - **Founders**: Tumas R. (Co-Founder), Andrew McClure (Founding GTM), Eric Xu (Founding AI Engineer) ## Core Business - **Primary industry/industries**: AI-powered software for financial services (Investment Banking, Private Equity, Hedge Funds, Sales & Trading) - **Target customers**: B2B, Enterprise (elite financial institutions) - **Mission or purpose statement**: To create the biggest financial AI company on earth, redefining knowledge work with AI tools for the most ambitious firms in finance. [rogo.ai](https://rogo.ai/) ## Products & Services - **Rogo AI Platform**: A purpose-built AI platform for finance that integrates internal and external data sources (SharePoint, CRM, market data, filings, research). It features AI agents that understand financial workflows and execute end-to-end work (e.g., building auditable Excel models, investment memos, diligence materials, and slide decks). The platform is designed for institutional-grade outputs and bespoke enterprise deployment. [rogo.ai](https://rogo.ai/) ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed - **Key Metric**: Total Funding of **$315.5M** (as of Series D in April 2026) - **Notable Investors/Partners**: Kleiner Perkins (led Series D), Sequoia Capital, AlleyCorp (led Seed), Company Ventures, BoxGroup, ScOp Ventures. [theorg.com](https://theorg.com/org/rogo) - **Growth Signals**: - **Headcount**: 104 employees (+234.7% YoY) [linkedin.com](https://www.linkedin.com/company/rogoai) - **Funding**: Raised a $160M Series D in April 2026 led by Kleiner Perkins, following a venture round from Sequoia Capital in October 2025. [theorg.com](https://theorg.com/org/rogo) - **User Base**: Over 50,000 bankers and investors using the platform, with 250+ institutions served and 35,000+ daily queries. [rogo.ai](https://rogo.ai/) - **Acquisitions**: Acquired Plux AI and Subset (September 2025) to bolster capabilities. [theorg.com](https://theorg.com/org/rogo) - **Global Expansion**: Operates in 5 countries (US, UK, Canada, Australia, Ireland). [linkedin.com](https://www.linkedin.com/company/rogoai) ## Competitive Advantages - **Domain Expertise**: Founded by ex-hedge fund analysts, ex-bankers, and ex-private equity investors who understand high-finance workflows intimately. [rogo.ai](https://rogo.ai/) - **Purpose-Built for Finance**: Unlike generic AI chatbots, Rogo’s model and platform are explicitly built for the nuance and complexity of financial services. - **Institutional-Grade Outputs**: Produces auditable Excel models, investment memos, and slide decks that meet the standards of top financial institutions. - **Enterprise-Grade Security**: Holds SOC2, CCPA, ISO 27001, GDPR, and EU AI Act compliance certifications. [rogo.ai](https://rogo.ai/) - **Bespoke Deployment**: Every deployment is custom, with a white-glove partnership model led by ex-finance professionals. ## Strategic Focus - **Current priorities**: Deepening integration with financial workflows, expanding global footprint (especially EMEA and APAC), and continuing to build the leading financial reasoning model. The company is aggressively hiring across all departments (49 active job postings) to scale its platform and team. [linkedin.com](https://www.linkedin.com/company/rogoai) - **Direction for growth**: Becoming the definitive AI partner for the world’s leading financial institutions, with a focus on enterprise-grade security, bespoke deployments, and expanding its agentic capabilities. ## Why Work Here - **Culture highlights**: Rogo is described as a mission-critical, high-ambition environment. The team is "unabashed about our ambition: to create the biggest financial AI company on earth." Employees are expected to work hard and contribute to redefining knowledge work with AI. [rogo.ai/careers](https://rogo.ai/careers) - **Remote/hybrid/office policy**: The company has a strong presence in New York City, with roles also listed in London, Singapore, and other global hubs. Many roles are location-specific (e.g., New York City, London, Singapore), suggesting a hybrid or in-office culture for most positions. - **Notable perks or engineering culture**: - **Rapid Growth**: Headcount grew 234.7% YoY, indicating a fast-scaling, dynamic environment. [linkedin.com](https://www.linkedin.com/company/rogoai) - **High Ambition**: The company is "unabashed about our ambition" and offers the chance to "exponentially accelerate your career." [rogo.ai/careers](https://rogo.ai/careers) - **Diverse Roles**: Actively hiring across Engineering, Product, Sales, Marketing, Operations, Security, and Design (49 active job postings). [linkedin.com](https://www.linkedin.com/company/rogoai) - **Global Team**: Opportunities to work in New York, London, Singapore, and other hubs. ## Sources 1. [rogo.ai](https://rogo.ai/) 2. [rogo.ai/careers](https://rogo.ai/careers) 3. [theorg.com](https://theorg.com/org/rogo) 4. [linkedin.com](https://www.linkedin.com/company/rogoai) 5. [rogodata.com/blog](https://www.rogodata.com/blog/announcing-our-seed-round/) ## Other roles at Rogo - [GRC Analyst, APAC](https://feeny.ai/job/grc-analyst-apac-rogo-singapore-rhvmsckcds2p) — Singapore - [Software Engineer: Internal Automation](https://feeny.ai/job/software-engineer-internal-automation-rogo-new-york-6g9vrxxqr7r8) — New York, NY - [Advisory, Alliances](https://feeny.ai/job/advisory-alliances-rogo-new-york-y9bx6y3wkqm5) — New York, NY - [Advisory, Corporate Development](https://feeny.ai/job/advisory-corporate-development-rogo-new-york-anxex51rywvy) — New York, NY - [Software Engineer: Backend](https://feeny.ai/job/software-engineer-backend-rogo-new-york-ktz86jymb8qy) — New York, NY - [Advisory, Asset Management](https://feeny.ai/job/advisory-asset-management-rogo-new-york-vp844hy8mqzt) — New York, NY - [GTM Systems Engineer](https://feeny.ai/job/gtm-systems-engineer-rogo-new-york-7es7ty2p4tzv) — New York, NY - [Commercial Counsel, EMEA](https://feeny.ai/job/commercial-counsel-emea-rogo-london-10ktcreqj21d) — London, United Kingdom - [Client Strategy, Enterprise (APAC)](https://feeny.ai/job/client-strategy-enterprise-apac-rogo-singapore-c8hznrwqgjmx) — Singapore - [Sales Manager, Enterprise](https://feeny.ai/job/sales-manager-enterprise-rogo-london-akv796zc5cw8) — London, United Kingdom