--- title: 'IT Operations Specialist at Fluxon' canonical: 'https://feeny.ai/job/it-operations-specialist-fluxon-hyderabad-j60jqjtgvkp7' type: 'job' last_seen: '2026-10-15' --- # IT Operations Specialist at Fluxon - **Company:** Fluxon - **Location:** Hyderabad, India - **Posted:** 2026-10-15 - **Last confirmed live:** 2026-10-15 - **Apply:** https://job-boards.greenhouse.io/fluxon/jobs/4744021005 ## Job description ## About the role Great IT support helps people get started quickly and keeps their work moving. As our IT Operations Specialist, you’ll support teammates working on a variety of projects, helping with onboarding, access, devices, and everyday technical issues. You’ll work closely with our IT Operations team and project stakeholders, follow established processes, and help improve them as we grow. We’re looking for someone who enjoys solving problems, stays organized, and follows through. This is an individual contributor role based on-site in Hyderabad. ## What you'll do - Onboarding and offboarding: Coordinate setup, access provisioning, and timely access removal. - IT support: Resolve technical issues, track requests, and keep teammates informed. - Asset management: Maintain device and software license inventories, coordinate device setup and logistics, and manage license assignments and renewals. - Cybersecurity and compliance: Help maintain security controls, complete access and device reviews, and prepare audit evidence. - Processes and tools: Maintain documentation, improve workflows, and support tool rollouts. ## Qualifications We’d love to hear from you if you: - Around 3–5 years of experience in IT support, service desk, IT administration, or a similar role. - Hands-on experience supporting MacBooks and troubleshooting macOS is required; experience with Chromebooks and ChromeOS is a plus. - Experience troubleshooting user accounts and common workplace software. - Familiarity with Google Workspace. - Clear written and spoken English, with the ability to guide both technical and non-technical teammates. - Strong organization and attention to detail—you can manage several requests, keep records accurate, and follow up proactively. - Good judgment about when to solve an issue independently and when to ask for help. - An understanding of basic security practices, including MFA, secure device setup, and access management. - Curiosity and a willingness to learn new tools and processes. ## What we offer - Flexible time off policy - Comprehensive health insurance - Profit-sharing program - Paid parental leave - Annual education and fitness allowance ## About Fluxon ## Company Overview - **One-liner**: Fluxon is a global product development company that builds and launches software products for fast-growing startups and tech companies, leveraging senior talent from Google, Stripe, and other top firms. - **Entity Type**: Private (Privately Held) - **Headquarters**: San Francisco, California, United States - **Founded**: 2018 - **Founders**: AJ Ross (Co-Founder, former CTO, left March 2026) and Ena Zheng (Co-Founder, COO) ## Core Business - **Primary industry/industries**: Software Development, Product Development, AI/ML, UX/UI Design, Staff Augmentation, Web3 - **Target customers**: B2B – tech startups, mid-market companies, and large enterprises (Google, Stripe, Anthropic, Zapier, etc.) - **Mission or purpose statement**: "Connect the best talent with the right ideas to build the world’s most innovative products." ## Products & Services - **Full Product Build**: End-to-end development from strategy and ideation to design, build, and go-to-market. - **AI/ML Systems**: Development of next-level AI/ML products and systems. - **UX & UI Design**: User-centric, delightful interfaces and experience design. - **Staff Augmentation**: World-class experts to accelerate existing teams. - **Web3 Development**: Full-cycle blockchain and decentralized application development. ## Market Standing - **Valuation/Market Cap**: Not disclosed - **Key Metric**: 180 employees as of mid-2026 (+62% YoY); 14 active job postings - **Notable Investors/Partners**: No external funding rounds publicly reported; notable clients/partners include Google, Stripe, Anthropic, Zapier, OpenAI, Agilon Health, Puzzle.io, Superlayer, Tonic.xyz; acquired Pluto in April 2022. - **Growth Signals**: Rapid headcount growth (+62% YoY), expansion across 10 countries (India, Poland, Ukraine, Canada, Portugal, etc.), strong hiring momentum (40% YoY increase in job postings), and certification as a Great Place to Work® with 100% employee approval. ## Competitive Advantages - **Talent density**: Team mostly composed of senior builders (33% senior-level) from elite companies like Google, Stripe, Amazon, and Microsoft. - **Cross-industry expertise**: Deep experience across AI, fintech, health, SaaS, Web3, and consumer. - **Remote-first culture**: Fully distributed team across 10 countries with flexible work arrangements. - **Client relationships**: Trusted by some of the most innovative companies in the world, enabling exposure to cutting-edge problems. ## Strategic Focus - Continue expanding geographically (currently hiring in India, Poland, Portugal, Canada, US) and deepening capabilities in AI/ML, product development, and Web3. - Maintain a high bar for talent and a culture of ownership and craftsmanship. - Grow through client referrals and partnerships rather than external fundraising. ## Why Work Here - **Remote-first culture**: Work from anywhere; flexible time-off without asking permission. - **Perks & benefits**: Healthcare coverage, paid parental leave, 401(k) matching (US), profit-sharing program, growth budget (tuition & gym). - **Culture**: 100% of employees say Fluxon is a great place to work (Great Place to Work® certified). Emphasis on curiosity, craftsmanship, and collaboration with top-tier peers. - **Engineering & product focus**: Work across diverse industries and technologies; learn from former Google/Stripe leaders; work on products that matter. - **Locations**: Remote in US, Canada, Portugal, Poland, India (Hyderabad hybrid available), and more. ## Sources 1. [fluxon.com](https://www.fluxon.com/) 2. [fluxon.com/careers](https://www.fluxon.com/careers) 3. [linkedin.com/company/fluxon](https://www.linkedin.com/company/fluxon) 4. [builtin.com/company/fluxon](https://builtin.com/company/fluxon) 5. [greatplacetowork.com/certified-company/7045124](https://www.greatplacetowork.com/en/certified-company/7045124) ## Other roles at Fluxon - [Senior Program Manager](https://feeny.ai/job/senior-program-manager-fluxon-canada-nmqyq8xha5j6) — Canada - [Senior Program Manager](https://feeny.ai/job/senior-program-manager-fluxon-united-states-r6nnt701fs29) — United States - [Staff Software Engineer](https://feeny.ai/job/staff-software-engineer-fluxon-buenos-aires-stfcz11t9wj2) — Buenos Aires, Argentina - [Senior QA Engineer (Manual)](https://feeny.ai/job/senior-qa-engineer-manual-fluxon-poland-p1p4zjhhbzga) — Poland - [Staff Software Engineer](https://feeny.ai/job/staff-software-engineer-fluxon-portugal-2gx2k0nngxqf) — Portugal - [Senior Technical Project Manager](https://feeny.ai/job/senior-technical-project-manager-fluxon-portugal-vyyprwpzdqpc) — Portugal - [Senior Technical Project Manager](https://feeny.ai/job/senior-technical-project-manager-fluxon-poland-rmm9bwfwwt7p) — Poland - [Senior Product Designer](https://feeny.ai/job/senior-product-designer-fluxon-portugal-2cekmz8yy598) — Portugal - [Senior Product Designer](https://feeny.ai/job/senior-product-designer-fluxon-poland-gnkq7v7v6fyz) — Poland - [Senior Product Manager](https://feeny.ai/job/senior-product-manager-fluxon-canada-z44fgqa6yc8j) — Canada