---
title: 'IT Operations Specialist at QED.ai'
canonical: 'https://feeny.ai/job/it-operations-specialist-qed-ai-warsaw-j6y70nc3bq6d'
type: 'job'
last_seen: '2026-09-10'
---

# IT Operations Specialist at QED.ai

- **Company:** QED.ai
- **Location:** Warsaw, Poland
- **Employment:** full-time
- **Posted:** 2026-04-16
- **Last confirmed live:** 2026-09-10
- **Apply:** https://jobs.ashbyhq.com/qed-ai/6dff1364-6454-4957-89f3-7be1ebcac2a7

## Job description

QED (https://qed.ai) is a tech company focused on public health and food security in Sub-Saharan Africa. We build the digital infrastructure and AI used at the intersection of aid and scientific inquiry, including surveillance of HIV and malaria, and nutrient analysis of crops and soils. Our work happens at a national scale, and our funding comes from partners like the Gates Foundation, CDC, and USAID. As we scale, we are looking for a highly trusted IT Operations Specialist to join our Warsaw team.

## The Role

In this role, you’ll be responsible for the lifecycle of the hardware that powers our development and field operations across the globe. You will also be responsible for managing digital access internally, as well as externally. We are looking for a versatile professional with a background that spans both hardware and software administration. Your core responsibilities will include:

- Global procurement and logistics: Sourcing, configuring, and distributing laptops (Windows/Linux) and mobile devices for our staff in Poland and across our African offices.
- Keeping track of the inventory: Knowing exactly where every piece of QED equipment is, what condition it’s in, and what happens the moment it breaks.
- Security enforcement: Auditing and enforcing our personal computer security policy (FDE, handling of secrets).
- Access Control: Handling onboarding, offboarding, and access to our internal platforms.
- Android MDM: Managing our custom Mobile Device Management (MDM) service, built on the Android Management API. You will handle the procurement and logistics of devices used in the public health projects in the field. While this is an IT Operations role, the ability to read, write, and maintain the code of our custom MDM platform would be a big bonus.

Requirements:

- High level of trust: You will have access to the most sensitive layers of our operation. Absolute integrity is non-negotiable.
- Experience with IT administration: We require at least 4 years of industry experience. We expect a proactive, opinionated approach. You should have a clear vision and knowledge of modern tooling and the ability to establish robust conventions for access management and security.
- Technical Proficiency: Proficiency in core technologies, including Git for version control, scripting and networking fundamentals.
- Versatility: Comfort managing a fleet of Windows, Linux, and Android devices.
- Language: Working proficiency (≥C1) in English.

Bonus: server infrastructure and willingness to travel Our core medical services run on custom Kubernetes clusters hosted across a mix of VM providers and bare‑metal servers in Sub-Saharan Africa and beyond, and we are rapidly expanding to new countries. While not a core requirement, technical expertise to physically install, cable, and configure server racks on-site is a big plus. If you have an adventurous soul and a willingness to travel to our African offices to manage these hardware deployments firsthand, it would be an additional advantage (this added commitment would also come with higher pay).

## What you can expect

- Multisport
- Flexible work hours (2-3 days in office)
- High autonomy
- Unusual socially conscious projects with genuine humanitarian purpose
- Little bureaucracy
- Significant ownership

## About QED.ai

## Company Overview
- **One-liner**: QED.ai (Quantitative Engineering Design) builds AI-driven data systems and solutions for global health and agriculture in developing countries.
- **Entity Type**: Private (Bootstrapped/Mission-Driven)
- **Headquarters**: Global presence with offices in USA, Kenya, Poland, and Malawi
- **Founded**: 2008
- **Founders**: Dr. William Wu (CEO, Co-Founder), Dr. Jiehua Chen (Chief Statistician, Co-Founder)

## Core Business
- **Primary Industries**: Global Health, Agriculture, International Development, AI/Data Systems
- **Target Customers**: Governments (e.g., Ministries of Health), NGOs, and international organizations (CDC, Gates Foundation, USAID, CIMMYT) in Sub-Saharan Africa, South Asia, and Latin America
- **Mission/Purpose**: To empower local organizations in developing countries by using technology to build their capacity, aligning with UN Sustainable Development Goals 2 (Zero Hunger), 3 (Good Health and Well-being), and 15 (Life on Land).

## Products & Services
- **ScanForm**: An AI-powered mobile app that digitizes and analyzes handwritten data on paper forms (e.g., medical registers) using a smartphone camera. Integrates with systems like EMR and DHIS2. Used at national scale for HIV testing in Malawi and other countries.
- **ScanSpectrum**: A rugged handheld visible/near-infrared spectrometer (400-1100 nm) for field measurements of plants and environmental science.
- **PACK (Portable Automated Carbon Kit)**: A low-cost, lunchbox-sized device for measuring soil carbon in the field.
- **Geospatial Mapping**: Remote sensing and AI services for classifying land-use at regional and national levels, focusing on Sub-Saharan Africa and South Asia.
- **Data Systems & Analytics**: Custom data processing pipelines for surveillance of malaria, child mortality, crop disease, and soil health; clinical trial support.

## Market Standing
- **Valuation**: Not publicly available (private, mission-driven firm)
- **Key Metric**: Since 2008, has provided mission-critical support to health and agriculture projects in 23+ countries.
- **Notable Partners/Clients**: Centers for Disease Control and Prevention (CDC), Gates Foundation (BMGF), International Maize and Wheat Improvement Center (CIMMYT), United States Agency for International Development (USAID).
- **Growth Signals**: National-scale deployment of ScanForm for HIV testing in Malawi (expanded to PrEP, PCR, STI); expansion to multiple other countries (South Africa, Nigeria, Cameroon, others); COVID-19 pandemic accelerated demand for ScanForm; featured in The Gates Notes as one of Bill Gates' Goalkeepers.

## Competitive Advantages
- **Deep Domain Expertise**: 15+ years of on-the-ground experience in developing countries with a pragmatic, infrastructure-aware approach.
- **Proprietary AI/Data Stack**: ScanForm is a proven, scalable solution for digitizing handwritten data in low-resource settings, a critical gap in global health data systems.
- **Strong Partner Network**: Long-standing collaborations with top-tier global health and development organizations.
- **Mission-Driven Model**: Fully focused on impact, not profit maximization, allowing for unconventional, high-impact projects.

## Strategic Focus
- **Current Priorities**: Scaling ScanForm to more countries and disease areas (HIV, malaria, STIs); expanding geospatial mapping and soil health work; building local capacity through training and partnerships.
- **Direction**: Deepening its role as the go-to technology partner for governments and donors in the Global South for data systems and AI, particularly in health and agriculture.

## Why Work Here
- **Culture**: Described as the "opposite of a big corporation" with extremely light bureaucracy, no matrix organization, and a focus on mission and delivering excellent work. They seek people eager for challenge, passionate about their craft, and genuinely interested in international development.
- **Work Style**: Unconventional, rapid scientific experimentation. High expectations for commitment and responsibility, reciprocated with devotion to the cause.
- **Perks**: Opportunity to work on meaningful, socially conscious projects that clearly benefit others; travel to exotic places around the world (e.g., Malawi, Kenya, Nigeria, Nepal, Cambodia); little bureaucracy.
- **Remote/Hybrid**: Offers both remote and in-office roles depending on the position (e.g., Data Scientist – Warsaw is in-office; Data Engineer – Cameroon is remote). Offices in USA, Kenya, Poland, and Malawi.
- **Engineering Culture**: Values pragmatic innovation, learning through rapid experimentation, and working in highly demanding environments. Founders have strong technical backgrounds (NASA JPL, UC Berkeley, bioinformatics).

## Sources
1. [QED.ai Official Website](https://about.qed.ai/)
2. [QED.ai About Us](https://about.qed.ai/about-us)
3. [QED.ai Careers Page](https://about.qed.ai/careers)
4. [QED.ai LinkedIn](https://www.linkedin.com/company/quantitative-engineering-design)
5. [Built In - QED.ai Careers](https://builtin.com/company/qedai)
6. [Ashby Careers Page](https://jobs.ashbyhq.com/qed-ai)

## Other roles at QED.ai

- [ScanForm Country Lead - Cote d'Ivoire](https://feeny.ai/job/scanform-country-lead-cote-d-ivoire-qed-ai-cote-d-ivoire-prww27f7y22v) — Côte d'Ivoire
- [ScanForm Operations Manager - Côte d'Ivoire](https://feeny.ai/job/scanform-operations-manager-cote-d-ivoire-qed-ai-cote-d-ivoire-h2bs597jea88) — Côte d'Ivoire
- [STEM Operations Intern](https://feeny.ai/job/stem-operations-intern-qed-ai-global-w40cmcrq4bqx) — Global
- [Lead Infrastructure Engineer](https://feeny.ai/job/lead-infrastructure-engineer-qed-ai-warsaw-hvfhm9nbg2bc) — Warsaw, Poland
- [Administrative Coordinator](https://feeny.ai/job/administrative-coordinator-qed-ai-malawi-8y6s594zvyr7) — Malawi
- [High School STEM Teacher – Philippines to Malawi](https://feeny.ai/job/high-school-stem-teacher-philippines-to-malawi-qed-ai-philippines-ryvcxexa63mk) — Philippines
- [Math Instructor - Early Years](https://feeny.ai/job/math-instructor-early-years-qed-ai-malawi-50epk7n45aba) — Malawi
- [Math Instructor - Primary Years](https://feeny.ai/job/math-instructor-primary-years-qed-ai-malawi-e1jmva755nr9) — Malawi
- [Data Scientist – Warsaw](https://feeny.ai/job/data-scientist-warsaw-qed-ai-warsaw-dche6y1jx53k) — Warsaw, Poland
- [Assistant(e) d'impression - Côte d'Ivoire](https://feeny.ai/job/assistant-e-d-impression-cote-d-ivoire-qed-ai-cote-d-ivoire-snsg5ecz6jkw) — Côte d'Ivoire