---
title: 'IT Project Manager at Air North'
canonical: 'https://feeny.ai/job/it-project-manager-air-north-whitehorse-jtwahskes9qx'
type: 'job'
last_seen: '2026-09-08'
---

# IT Project Manager at Air North

- **Company:** Air North
- **Location:** Whitehorse, Canada
- **Posted:** 2026-08-20
- **Last confirmed live:** 2026-09-08
- **Apply:** https://job-boards.greenhouse.io/airnorth/jobs/5396934008

## Job description

Wage:                Commensurate with experience Hours of Work: 2 Year Term Position. Full-Time (35-40 hours per week) Location:           Whitehorse, Yukon

At Air North we believe that connecting people is more than just a business—it’s a mission. With every flight, we’re bridging communities, empowering travelers, and showcasing the beauty of the North, and other exciting Canadian destinations. When you join our team, you become part of a close-knit group that works together to make travel safe, enjoyable, and memorable. From our attentive service to our famous warm cookies served on board, every detail reflects our commitment to a welcoming experience with true Yukon hospitality. Join us if you’re passionate about making a difference and eager to be part of an airline that values community and commitment.

Why join us?

- Phenomenal local and international flight benefits for you and your family!
- Extra travel benefits such as hotels and cruises
- Employer paid health & dental benefits
- Group RRSP investment options
- Cargo shipping benefits
- Vehicle and home heating fuel discounts through Chieftain Energy for you and your family

Role Summary:

The IT Project Manager is responsible for planning, executing, and delivering complex IT initiatives that align with organizational objectives. This position acts as the liaison between technical teams, business stakeholders, and leadership to ensure successful project outcomes. The PM drives project governance, manages risks, optimizes resources, and ensures delivery within scope, time, and budget while maintaining high-quality standards.

Key Duties and Responsibilities:

IT Project Portfolio & Demand Management

- Partner with IT Leadership and business units to identify, evaluate, and prioritize project demands
- Participate in the intake and assessment process for new project requests, ensuring alignment with strategic goals
- Manage a portfolio of IT projects, balancing competing priorities and resource constraints
- Maintain visibility into the project roadmap and forecast team capacity across active and upcoming initiatives

Project Planning & Execution

- Lead end-to-end project delivery for initiatives such as system implementations, infrastructure upgrades, and digital transformation efforts
- Provide project management support for business-led initiatives outside of IT as requested, applying the same governance, planning, and delivery standards
- Develop project charters and secure stakeholder sign-off on objectives, scope, and success criteria prior to execution
- Develop comprehensive project plans, including scope, timelines, budgets, resource allocation, and risk management strategies

Stakeholder Management & Communication

- Act as the primary point of contact for project stakeholders of all levels
- Facilitate regular status updates, steering committee meetings, and executive reporting

Risk, Issue & Change Management

- Proactively identify project risks and develop mitigation strategies
- Manage and track issues, ensuring timely resolution
- Implement structured change management processes to control scope and maintain project integrity
- Escalate critical risks and issues to leadership as required

Budget & Financial Management

- Work with leadership to develop, monitor, and forecast project budgets and costs.
- Assist with the preparation of business cases, ROI analyses, and funding requests.
- Help ensure projects are delivered within approved financial parameters.
- Identify opportunities to reduce costs while maintaining quality and delivery objectives.

Vendor & Contract Management

- Maintain relationships with external vendors, consultants, and service providers
- Participate in RFP, RFQ, and Statement of Work (SOW) processes for project engagements
- Participate in contract negotiations, deliverables, and performance metrics
- Ensure vendors meet service level agreements (SLAs) and project expectations
- Evaluate vendor performance and recommend improvements or changes as needed

Reporting & Performance Monitoring

- Establish and track key performance indicators (KPIs) and success metrics for projects
- Deliver accurate and timely reporting on project status, risks, financials, and outcomes
- Coordinate project closure activities, including handover and knowledge transfer
- Conduct post-implementation reviews to drive continuous improvement
- Contribute to the maturity of project management practices, templates, and tooling across the IT team and organization

Must haves:

- Bachelor’s degree in information technology, Computer Science, Business Administration, or a related field (or equivalent experience)
- 5+ years of experience in IT project management, delivering medium to large-scale projects
- Relevant certifications such as PMP, Agile/Scrum certifications, or ITIL are highly desirable
- Robust experience with project management tools (e.g., MS Project, Jira, or similar)
- Proven experience in IT procurement, project coordination, vendor management, and IT Service Management practices
- A strong sense of accountability, honesty, and responsibility in all tasks, supporting the trust that we have built with passengers, partners, and communities
- Enthusiasm for contributing to our unique mission, whether that’s through direct customer service, operational excellence, or behind-the-scenes support
- Must be legally entitled to work in Canada

Preference will be given to applicants located in Whitehorse, Yukon or those willing to relocate

Ready to join us?

- Submit your resume and cover letter explaining why you are an ideal fit for the role
- If selected, we'll reach out within 14 days for a brief introductory call
- Successful candidates will then proceed to an interview with our Recruiter and Hiring Manager
- We aim to make final decisions within 14 days of the initial call

At Air North, we are committed to fostering a diverse, equitable, inclusive, and accessible workplace. We believe diverse perspectives drive innovation and service excellence, and we strive to build a team that reflects the communities we serve.

We welcome applications from individuals of all backgrounds and abilities. If you need reasonable accommodations during the recruitment process, please let us know, and we’ll ensure your needs are met so you can bring your best self forward.

Thank you for considering a career with Air North. We look forward to receiving your application and possibly welcoming you aboard!

## About Air North

## Company Overview
- **One-liner**: Air North, Yukon's Airline, is a Canadian airline providing scheduled passenger and cargo flights, charters, ground handling, and fuel services, with a strong focus on Yukon hospitality and community.
- **Entity Type**: Private (owned 51% by CEO Joseph Sparling and 49% by the Vuntut Development Corporation of the Vuntut Gwitchin First Nation)
- **Headquarters**: Whitehorse, Yukon, Canada
- **Founded**: 1977
- **Founders**: Joe Sparling and Tom "Ace" Wood

## Core Business
- Primary industry: Airlines and Aviation
- Target customers: B2C (leisure and business travellers), B2B (cargo shippers, mining operators, tour operators), and government/fly-in communities
- Mission: To make air travel both memorable and enjoyable, delivering authentic Yukon hospitality with fresh meals and comfortable service while supporting community wellness and prosperity.

## Products & Services
- **Scheduled Passenger Flights**: Regular service to 12 destinations including Whitehorse, Vancouver, Calgary, Edmonton, Dawson City, Old Crow, and seasonal routes to Toronto, Ottawa, and Yellowknife.
- **Cargo Services**: Freight and time-sensitive shipping on scheduled and dedicated cargo flights, including fuel-haul to remote communities.
- **Charter Services**: Passenger, combi, cargo, and fuel-haul charters across North America for mine operators, cruise ship tour operators, fishing lodges, and sports teams.
- **Ground Handling**: Services for other airlines at Whitehorse, Vancouver, Edmonton, and Calgary airports, including ramp, baggage, and passenger handling.
- **Fuel Services (Chieftain Energy)**: Jet-A refuelling, commercial fuel, lubricants, and home heating fuel delivery in Yukon.
- **In-Flight Catering (Flight Kitchen)**: Complimentary freshly made meals featuring Yukon products (e.g., Midnight Sun coffee, Yukon Brewing beer).
- **Business Travel Program**: Dedicated services for corporate travellers, groups, and conventions.

## Market Standing
- **Valuation/Market Cap**: Not publicly available (private company)
- **Key Metric**: Conflicting reports on revenue – LinkedIn estimates ~$2.8M USD, while Indeed lists a range of $30M–$130M CAD. [ca.linkedin.com](https://ca.linkedin.com/company/air-north) | [ca.indeed.com](https://ca.indeed.com/cmp/Air-North)
- **Notable Investors/Partners**: Vuntut Development Corporation (49% equity owner), interline agreements with major airlines
- **Growth Signals**: Employee count grew ~8.3% year-over-year to 134 (LinkedIn estimate; other sources indicate 400+ total employees including part-time). Fleet modernized in 2024 with two Boeing 737-800s. Launched Toronto route in 2022. Passenger traffic at Whitehorse airport has doubled since Air North began jet service. Recognized as Best Specialty and Leisure Airline in North America by TripAdvisor in 2019.

## Competitive Advantages
- **Unique Ownership & Community Ties**: 100% owned by Yukoners, with the Vuntut Gwitchin First Nation holding a significant stake. One in 15 Yukoners has an equity or employment stake in the airline.
- **Differentiated In-Flight Experience**: Complimentary hot meals, fresh-baked cookies, and Yukon-sourced products set Air North apart from other domestic carriers.
- **Vertical Integration**: Owns its own catering, ground handling, and fuel operations, ensuring quality control and additional revenue streams.
- **Local Expertise & Reputation**: Deep knowledge of northern flying conditions and longstanding relationships with remote communities and industries.

## Strategic Focus
- Expanding route network to southern Canada and seasonal destinations (e.g., Toronto, Ottawa, Yellowknife).
- Continuing fleet modernization with newer, more efficient Boeing 737-800 aircraft.
- Strengthening ancillary services (catering, fuel, ground handling) to diversify revenue.
- Maintaining high customer satisfaction and local brand loyalty through community sponsorship and authentic Yukon hospitality.

## Why Work Here
- **Culture**: Described as a supportive, family-like environment with a hands-on management style. The CEO frequently interacts with staff. [ca.indeed.com](https://ca.indeed.com/cmp/Air-North) reviews note positive coworkers and advancement opportunities.
- **Benefits**: Great benefits package, ongoing learning opportunities, and employee share ownership (one of the largest private sector employers in Yukon with over 1,200 Class C & D shareholders).
- **Work Environment**: Most roles are on-site at bases in Whitehorse, Vancouver, Dawson City, and other stations. The airline values hard work and offers a dynamic, fast-paced aviation setting.
- **Employee Sentiment**: Indeed rating 3.3/5.0 (43 reviews) with strengths in compensation (3.3) and culture (2.9). Many employees highlight the unique location and tight-knit team.

## Sources
1. [flyairnorth.com](https://www.flyairnorth.com/air-north)
2. [en.wikipedia.org](https://en.wikipedia.org/wiki/Air_North)
3. [ca.linkedin.com](https://ca.linkedin.com/company/air-north)
4. [ca.indeed.com](https://ca.indeed.com/cmp/Air-North)

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