--- title: 'IT Security & Operations Manager at Juicebox' canonical: 'https://feeny.ai/job/it-security-operations-manager-juicebox-san-francisco-rg9ehy36v64v' type: 'job' last_seen: '2026-09-09' --- # IT Security & Operations Manager at Juicebox - **Company:** Juicebox - **Location:** San Francisco, CA - **Compensation:** $150k–$215k - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-08-18 - **Last confirmed live:** 2026-09-09 - **Apply:** https://jobs.ashbyhq.com/juicebox/45e55d40-fc79-486f-bca6-24dd52d6fa3e ## Job description ## About Juicebox Juicebox is on a mission to help teams win the talent war. In the age of AI, human ingenuity is the ultimate scarce resource. Recruiting is a zero-sum game where you either compete or lose. Teams at Ramp, Notion, and leading AI labs use Juicebox to power their hiring, alongside 5,000+ customers from early-stage startups to Fortune 500 companies. We are on the path to $100M in ARR with 20%+ monthly growth, powering thousands of searches every day and making Juicebox one of the fastest-growing AI SaaS companies in the world. Juicebox has raised over $116M in funding from lead investors including Sequoia Capital, DST Global, and NFDG. Read more about our $80M Series B https://juicebox.ai/blog/series-b here. Additional investors in Juicebox include Y Combinator, Coatue, Bond, Lux, Verified Capital, and Committed Capital. ## About the Role We're hiring an IT Security & Operations Manager to build and scale the foundation of IT, access management, and compliance at Juicebox. Today, IT is highly collaborative but decentralized — provisioning, troubleshooting, and system ownership are spread across multiple teams. As our first dedicated IT hire, you'll establish the systems, processes, and infrastructure that allow us to scale securely and efficiently. This is a highly hands-on, high-ownership role for someone who enjoys building from scratch. You'll own identity and access management, device management, provisioning workflows, and IT operations while partnering closely with Security, Engineering, and business teams. You'll play a critical role in helping Juicebox mature its security and compliance posture by implementing foundational systems such as Okta, improving access controls across the company, and introducing modern AI-powered IT tooling. You'll have significant influence over the tools we adopt, the processes we build, and how IT operates as we scale. You Will… - Lead the implementation and administration of identity and access management systems, including Okta - Design and own employee provisioning and deprovisioning workflows across core business systems - such as Google Workspace, HubSpot, Zoom, and other business-critical applications - Evaluate, select, and implement new IT and AI-powered tooling to improve efficiency and employee experience (Serval, Console) - Support compliance initiatives and audits through strong access governance and documentation practices - Build and manage an IT ticketing and support function - Serve as the primary point of contact for employee IT requests and troubleshooting You Have… - 2+ years of experience in IT, systems administration, or a related role, ideally within a startup or high-growth environment - Hands-on experience with identity and access management platforms (Okta preferred), employee provisioning, SaaS administration, and device management - Familiarity with security and compliance programs, including tools such as Vanta or similar compliance platforms - A builder mentality with strong operational instincts—comfortable implementing new systems from scratch, evaluating emerging technologies, and partnering with stakeholders across the business ## Perks & Benefits for Full Time Employees - Top-of-market compensation with meaningful equity, because everyone should share in our success. - Comprehensive healthcare with 100% employer-paid medical coverage for employees (PPO Platinum plan with $0 deductible). 90% employer contribution for dependents. Dental & Vision: 90% employer covered; 85% for dependents. - $2,000 annual wellness stipend to support your physical, mental, and financial well-being. - Daily meals provided. - $300/month commuting stipend to help cover the cost of getting to and from the office. ## About Juicebox ## Company Overview - **One-liner**: Juicebox is an AI-powered recruiting platform that helps companies find, engage, and hire top talent by combining human judgment with large language models. - **Entity Type**: Private (Series B; raised $116M) - **Headquarters**: San Francisco, CA, USA - **Founded**: 2023 - **Founders**: David and Ishan ## Core Business - **Primary industry/industries**: Recruiting and talent acquisition software (AI-driven HR tech) - **Target customers**: B2B – Recruiting teams at companies ranging from early-stage startups to Fortune 500 enterprises, including fast-growing tech teams and recruiting agencies. - **Mission or purpose**: To help teams win the talent war by making hiring faster and more effective through AI, enabling people to do their life’s work. ## Products & Services - **[PeopleGPT / AI Search]**: An AI-powered talent discovery engine that searches across 800M+ global profiles from 30+ data sources, using high-signal filters to find best-fit candidates. - **[AI Agents for Outreach]**: Autonomous agents that handle candidate sourcing, personalized multi-step outreach, and follow-ups, aiming to boost reply rates by up to 3x. - **[CRM & ATS Integrations]**: Native integrations with 41 ATS systems and 21 CRMs; also supports CSV export for non-integrated workflows. - **[Real-Time Talent Insights]**: Market analytics and AI-driven insights to help recruiters align with hiring managers and adapt to talent market changes. ## Market Standing - **Valuation/Market Cap**: Not publicly available (last known funding round: $80M Series B, total funding $116M) - **Key Metric**: Annual Recurring Revenue (ARR) on path to $100M, with 20%+ monthly growth; customer base >5,000 companies (as of mid-2025) - **Notable Investors/Partners**: Lead investors include Sequoia Capital, DST Global, and NFDG. Additional investors: Y Combinator, Coatue, Bond, Lux, Verified Capital, and Committed Capital. Customers include Perplexity, Cursor, Ramp, Quora, Notion, and leading AI labs. - **Growth Signals**: Rapid customer growth (1,000+ increase from 4,000 to 5,000+ in short period), expansion of AI agent capabilities, continuous addition of data sources and integrations, and strong month-over-month revenue growth. ## Competitive Advantages - **AI-Native Platform**: Built from the ground up with LLMs and agentic learning – agents improve search and outreach over time. - **Massive Data Coverage**: 800M profiles across 30+ sources, providing depth and breadth for global talent sourcing. - **Speed & Simplicity**: Sign-up in 60 seconds; real-time search; automated outreach that feels personal. - **Extreme Ownership Culture**: Company values (“extreme ownership”, “feedback obsessed”, “speed”, “intellectual honesty”) translate into a fast-moving, high-ownership product environment. - **Top-Tier Customer Base**: Trusted by some of the most talent-hungry companies in AI and tech, providing strong network effects. ## Strategic Focus - **Current priorities**: Scaling the AI agent platform to further automate the recruiting workflow; expanding global candidate coverage; deepening ATS/CRM integrations; maintaining hyper-growth trajectory toward $100M+ ARR. - **Direction for growth**: Continue to lead the AI recruiting space by making human+agent collaboration the standard, and capturing enterprise and mid-market segments. ## Why Work Here - **Culture highlights**: Emphasizes speed, intellectual honesty, feedback obsession, and extreme ownership. Founders are hands-on; engineers work closely with them on high-impact problems. - **Remote/hybrid/office policy**: HQ in San Francisco. Benefits include a $30 daily lunch stipend and $300/month parking, suggesting a hybrid or in-office expectation for local roles. Some roles may be remote-friendly; check specific listings. - **Notable perks**: - 100% covered health, dental, and vision insurance (platinum plan) + 90% for dependents - 401(k) with 4% company match - $2,000 annual wellness stipend - 16 days PTO + company holidays - Annual company offsite - Top-of-market compensation (above 90th percentile) with meaningful equity - **Engineering culture**: Runs on Next.js, React, Node.js, OpenSearch, AWS SQS, Spark, and various LLMs; engineers own features end-to-end and work on fine-tuning models and building feedback loops for search ranking. ## Sources 1. [juicebox.ai/careers](https://juicebox.ai/careers) 2. [juicebox.ai](https://juicebox.ai/) 3. [juicebox.ai/careers/software-engineer](https://juicebox.ai/careers/software-engineer) 4. [linkedin.com/company/juicebox-work](https://www.linkedin.com/company/juicebox-work) 5. [ycombinator.com/companies/juicebox](https://www.ycombinator.com/companies/juicebox) ## Other roles at Juicebox - [Growth Associate](https://feeny.ai/job/growth-associate-juicebox-london-ga5ptr3c3jfw) — London, United Kingdom - [Software Engineer Intern](https://feeny.ai/job/software-engineer-intern-juicebox-san-francisco-2ek8xwa323yw) — San Francisco, CA - [GRC Lead](https://feeny.ai/job/grc-lead-juicebox-san-francisco-p047wb7tp1bz) — San Francisco, CA - [Growth Marketing Manager](https://feeny.ai/job/growth-marketing-manager-juicebox-san-francisco-g12jn5p8xgcw) — San Francisco, CA - [GTM Strategy & Operations](https://feeny.ai/job/gtm-strategy-operations-juicebox-san-francisco-g575xx48hxfc) — San Francisco, CA - [Product Specialist](https://feeny.ai/job/product-specialist-juicebox-london-gsn7ykh6b61j) — London, United Kingdom - [Sales Enablement Lead](https://feeny.ai/job/sales-enablement-lead-juicebox-san-francisco-k206v369vqsc) — San Francisco, CA - [Engineering Manager](https://feeny.ai/job/engineering-manager-juicebox-san-francisco-31t19ms14a3g) — San Francisco, CA - [Social & Creators Lead](https://feeny.ai/job/social-creators-lead-juicebox-san-francisco-p5h1x664e3fe) — San Francisco, CA - [Growth Product Lead](https://feeny.ai/job/growth-product-lead-juicebox-san-francisco-t9ntmxwwz915) — San Francisco, CA