--- title: 'IT Specialist Intern at Lumilens' canonical: 'https://feeny.ai/job/it-specialist-intern-lumilens-san-jose-psmknddggbz7' type: 'job' last_seen: '2026-09-07' --- # IT Specialist Intern at Lumilens - **Company:** Lumilens - **Location:** San Jose, CA - **Employment:** full-time - **Posted:** 2026-09-02 - **Last confirmed live:** 2026-09-07 - **Apply:** https://jobs.ashbyhq.com/lumilens/885efe23-c892-486e-8bb4-52070169b7a4 ## Job description ## ABOUT LUMILENS At Lumilens we are building the critical photonics infrastructure that powers tomorrow’s AI supercomputing. From chip-to-chip optical interconnects to scalable photonic engines, Lumilens is unlocking a new era of computing faster, cooler, and massively more efficient. We’re a well-funded startup backed by Mayfield and led by industry’s veterans who’ve built and scaled some of the most transformative technologies in the industry. This isn’t incremental innovation, it’s a ground-floor opportunity to rethink the optical layer from the silicon up. You’ll work alongside a team of world-class engineers solving some of the hardest challenges in optics, systems, and scale. Every line of code, every design decision, every breakthrough you help deliver will shape the infrastructure of tomorrow. If you're looking for mission, momentum, and the chance to make an outsized impact jump on the rocket ship. We’re just getting started. ## POSITION OVERVIEW We’re looking for a motivated IT Specialist Intern to serve as a first point of contact for end-user technical support across Lumilens. In this role, you’ll focus on day-to-day Helpdesk T1 and T2 support, including ticket triage, device troubleshooting, onboarding and offboarding support, and hardware asset management. You’ll also have the opportunity to collaborate with and learn from full-time IT team members on broader endpoint management, identity access, SaaS administration, and security initiatives. What You'll Do: - Serve as a first point of contact for T1 and T2 Helpdesk support, triaging and resolving end-user tickets across macOS, Windows, and Linux environments. - Assist with device imaging, configuration, and deployment for new hire onboarding using MDM platforms such as Jamf, and Intune. - Support user onboarding and offboarding processes, including account provisioning and deprovisioning in identity platforms such as Microsoft Entra. - Troubleshoot L1 and L2 connectivity issues including Wi-Fi, VPN, and basic VLAN-related problems, escalating to full-time IT team members as needed. - Assist with hardware asset management, including inventory tracking, asset tagging, and lifecycle documentation. - Support conference room AV equipment maintenance, including troubleshooting displays, video conferencing systems, and audio hardware. - Create and maintain Helpdesk documentation, runbooks, and knowledge base articles to support team efficiency and knowledge sharing. - Collaborate with full-time IT team members on projects spanning endpoint management, identity and access management, SaaS administration, and security. Key Qualifications: - Currently pursuing or recently completed a degree in Computer Science, Information Technology, Information Systems, or a related field. - Foundational understanding of operating systems including macOS, Windows, or Linux; coursework or personal experience counts. - Basic understanding of networking concepts such as TCP/IP, DNS, and DHCP. - Strong communication and interpersonal skills, with the ability to support a diverse, non-technical user base with patience and empathy. - Eagerness to learn, take initiative on Helpdesk tasks, and collaborate effectively with full-time IT team members. Preferred Skills: - Prior Helpdesk, IT support, or customer-facing technical support experience through an internship, part-time role, volunteer experience, or similar hands-on environment. - Familiarity with an MDM platform such as Jamf, Intune, or Kandji. - Experience with Google Workspace, Slack, or Zoom administration. - Basic scripting knowledge in Python, Bash, or PowerShell for automating routine IT tasks. - Familiarity with identity and access management concepts such as SSO, MFA, and user lifecycle management. - Experience in a regulated environment or awareness of data privacy best practices, including HIPAA or PII handling. Why Join Us? - Competitive salary commensurate with experience - Comprehensive benefits package including health insurance - Professional development opportunities and certification support - Access to cutting-edge technology and cloud platforms - Collaborative work environment with cross-functional teams - Innovate with a Silicon Valley headquartered team, change the world - Lumilens is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, identity, orientation, veteran status, disability, or any other legally protected status. ## About Lumilens ## Company Overview - **One-liner**: Lumilens designs and manufactures next-generation photonic interconnects to massively scale AI compute infrastructure. - **Entity Type**: Private (Series B – led by Accton Technology; prior Series A of $30M from Mayfield and Spark Capital) - **Headquarters**: San Jose, California, USA - **Founded**: 2024 - **Founders**: Ankur Singla (CEO), Samuel Liu (VP Products), Ritesh Kapahi (VP/GM India), Dave Friedman (VP Operations) ## Core Business - **Primary industry**: Photonics / optical interconnects for AI data centers - **Target customers**: Large-scale AI providers and hyperscale data center operators (B2B, Enterprise) - **Mission**: “To rapidly innovate in photonics and connectivity architectures to enable the massive scaling of compute infrastructure required to deliver the full potential of AI.” ## Products & Services - **Photonic Interconnects (Scale-Out & Scale-Up)**: High-density, low-latency optical links that enable cluster-to-cluster and direct GPU-to-GPU connectivity. Supports 100x higher quantity of GPU direct connections than legacy approaches. - *Type*: Hardware (silicon photonics modules) + integrated manufacturing - **Automated Manufacturing Platform**: End-to-end custom robotics and AI-optimized production processes to maximize yield, quality, and supply-chain flexibility. - *Type*: Service / Manufacturing capability (in-house) ## Market Standing - **Valuation/Market Cap**: Not publicly available - **Key Metric**: Total funding – $30M Series A (June 2024); Series B led by Accton Technology (amount undisclosed) - **Notable Investors/Partners**: Mayfield, Spark Capital, Accton Technology - **Growth Signals**: - Headcount grew 287% YoY (54 employees as of mid-2025) [linkedin.com] - Operations in 8 countries: USA, India, Thailand, Poland, Singapore, Czechia, South Korea, Malaysia - 48 active job postings (+23.1% monthly growth) [linkedin.com] - Leadership team with deep photonics/networking experience from Cisco, Juniper, Meta, Lumentum, Coherent ## Competitive Advantages - **In-house silicon photonics development** – full control over design and supply chain - **Systems-level expertise** – can partner on both scale-out and scale-up architectures - **Manufacturing automation** – robotics + AI processes enable faster innovation, higher quality, and predictable deployment - **Standards-based interconnects** – easy deployment into existing infrastructure - **Manufacturing anywhere** – supply-chain continuity and scalable manufacturing ## Strategic Focus - Enable massive scaling of AI infrastructure by overcoming electrical/copper limitations with advanced photonics - Disaggregate GPUs to mitigate power and density challenges in data centers - Expand manufacturing capacity globally and continue to automate production - Align product roadmap with industry standards to accelerate adoption ## Why Work Here - **Culture**: Fast-paced startup environment with deep technical expertise; mission-driven focus on enabling the future of AI - **Work policy**: In-office (HQ San Jose, CA with Bengaluru, India as major hub) [builtin.com] - **Perks**: Opportunity to work on cutting-edge photonics, robotics, and AI manufacturing; direct impact on world’s largest AI infrastructure - **Engineering culture**: Heavy emphasis on silicon photonics, hardware design, robotics automation, and system-level architecture. Teams are led by veterans from Cisco, Juniper, Meta, Lumentum, Coherent. ## Sources 1. [lumilens.com](https://lumilens.com/) – Company overview, mission, leadership, products 2. [lumilens.com/company](https://lumilens.com/company) – Vision, investors, leadership team 3. [builtin.com](https://builtin.com/company/lumilens) – Career page, employee count, year founded, office policy 4. [linkedin.com](https://www.linkedin.com/company/lumilens) – Headcount, funding details, geographic/department breakdown, job trends, talent sources 5. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/lumilens) – Current job openings (48 listings) ## Other roles at Lumilens - [Staff Wafer-Level Testing Equipment Engineer](https://feeny.ai/job/staff-wafer-level-testing-equipment-engineer-lumilens-singapore-2p0ya27rda60) — Singapore - [Sourcing Manager (Foundry & OSAT)](https://feeny.ai/job/sourcing-manager-foundry-osat-lumilens-singapore-26re9q580khj) — Singapore - [Senior/ Staff NPI Wafer Bumping/Fan-Out Process Engineer](https://feeny.ai/job/senior-staff-npi-wafer-bumping-fan-out-process-engineer-lumilens-singapore-ma0tx35az5eq) — Singapore - [Staff Wafer-level Testing Engineer (Operations & Process)](https://feeny.ai/job/staff-wafer-level-testing-engineer-operations-process-lumilens-singapore-cvp2fdz9w4qr) — Singapore - [Optical Transceiver Product Engineer](https://feeny.ai/job/optical-transceiver-product-engineer-lumilens-thailand-f5tgy64vcaxr) — Thailand - [Product Quality Engineer](https://feeny.ai/job/product-quality-engineer-lumilens-chon-buri-45vb6wx9tam7) — Chon Buri, Thailand - [Analog Layout Lead](https://feeny.ai/job/analog-layout-lead-lumilens-san-jose-5fmv4e96vhpt) — San Jose, CA - [IT Specialist](https://feeny.ai/job/it-specialist-lumilens-bengaluru-c85avweewvq3) — Bengaluru, India - [Senior Staff Software Engineer, Data](https://feeny.ai/job/senior-staff-software-engineer-data-lumilens-san-jose-mxja907kewxx) — San Jose, CA - [Director Product Line Management (Co Packaging Optical Solution)](https://feeny.ai/job/director-product-line-management-co-packaging-optical-solution-lumilens-san-jose-7mv3d8xfdg84) — San Jose, CA