---
title: 'IT Specialist at Lumilens'
canonical: 'https://feeny.ai/job/it-specialist-lumilens-bengaluru-c85avweewvq3'
type: 'job'
last_seen: '2026-09-07'
---

# IT Specialist at Lumilens

- **Company:** Lumilens
- **Location:** Bengaluru, India
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-09-02
- **Last confirmed live:** 2026-09-07
- **Apply:** https://jobs.ashbyhq.com/lumilens/d98bfbe3-237d-4254-9968-f54ad6ff0b1b

## Job description

## ABOUT THE ROLE

Lumilens Inc. is seeking an experienced IT Specialist for our Bangalore office to deliver high-quality end-user support for Windows and macOS environments, while also contributing to basic network operations and Microsoft Azure / M365 administration. The ideal candidate balances strong hands-on desktop support skills with foundational cloud and network competencies and communicates effectively with both technical and non-technical stakeholders.

## KEY RESPONSIBILITIES

End-User Support

- Provide L1/L2 desktop support for Windows 10/11 and macOS across the Singapore office
- Laptop provisioning, imaging, configuration & lifecycle management (Windows & Mac)
- Troubleshoot hardware, software, peripherals, printers & AV equipment
- Manage software installations, patch management & OS updates
- Support onboarding & offboarding — device setup, account creation & asset handover
- Maintain IT asset inventory and track hardware/software licenses

Network & Connectivity

- Manage basic LAN/Wi-Fi connectivity troubleshooting for end users
- Support VPN client configuration and remote access for Singapore staff
- Coordinate with regional Network Engineer for escalations and site-level changes
- Assist in cable patching, switch port configuration & Wi-Fi AP management

Cloud & M365 Administration

- Manage M365 user accounts, licenses & groups via Microsoft Entra ID (Azure AD)
- Support Teams, SharePoint, OneDrive, and Exchange Online for Singapore users
- Assist in Intune/Endpoint Manager device enrolment & compliance policy enforcement
- Handle Azure AD user provisioning, password resets & MFA troubleshooting

## TECHNICAL REQUIREMENTS

End-User & Desktop

- Strong troubleshooting (Group Policy, registry, event logs)
- System Preferences, MDM enrolment, iCloud & keychain management (macOS)
- Laptop repair, RAM/SSD replacement, peripheral setup
- Experience with ITSM/Ticketing tools (ServiceNow, Freshdesk, Jira Service Desk, or equivalent)
- Imaging & deployment (SCCM, Intune, Autopilot, MDT)
- Antivirus/EDR (CrowdStrike, Defender for Endpoint, or equivalent)

Networking (Foundational)

- TCP/IP, DNS, DHCP, VLANs — conceptual & operational understanding
- Basic Wi-Fi troubleshooting (Aruba, Cisco, Meraki, or similar cloud-managed APs)
- VPN clients (Cisco AnyConnect, Global Protect, or equivalent)
- Basic switch/router CLI (Cisco/HP/Aruba) for port checks & VLAN tagging

Microsoft Azure & M365

- User & group management, SSO, Conditional Access, MFA (Microsoft Entra ID)
- Device enrolment, compliance policies, app deployment (Microsoft Intune)
- M365 Apps administration (Teams, SharePoint Online, Exchange Online, OneDrive)
- Azure portal navigation, resource groups, VM/storage awareness
- Basic scripting for M365 user management & automation (PowerShell)

## QUALIFICATIONS

- Diploma / B.E. / B.Tech in IT, Computer Science, or related field
- 5–8 years of hands-on IT support & systems administration experience
- Proven experience supporting both Windows and macOS in a corporate environment
- Microsoft certifications: MS-900, MD-102, AZ-900, or equivalent (preferred)
- Strong English communication — verbal, written, and documentation skills
- Ability to manage multiple priorities and work independently in the Bangalore office

## GOOD TO HAVE

- Experience in a manufacturing or technology company (multi-site environment)
- Familiarity with Lumilens tools: ERP, Slack/Teams, SharePoint
- Exposure to CCTV/physical security or AV systems management
- Basic understanding of SASE/Zero Trust concepts (SDWAN or similar)
- ITIL Foundation certification or equivalent service management exposure
- Mandarin or Malay language skills a plus for local stakeholder support

Lumilens is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, identity, orientation, veteran status, disability, or any other legally protected status.

## About Lumilens

## Company Overview
- **One-liner**: Lumilens designs and manufactures next-generation photonic interconnects to massively scale AI compute infrastructure.
- **Entity Type**: Private (Series B – led by Accton Technology; prior Series A of $30M from Mayfield and Spark Capital)
- **Headquarters**: San Jose, California, USA
- **Founded**: 2024
- **Founders**: Ankur Singla (CEO), Samuel Liu (VP Products), Ritesh Kapahi (VP/GM India), Dave Friedman (VP Operations)

## Core Business
- **Primary industry**: Photonics / optical interconnects for AI data centers
- **Target customers**: Large-scale AI providers and hyperscale data center operators (B2B, Enterprise)
- **Mission**: “To rapidly innovate in photonics and connectivity architectures to enable the massive scaling of compute infrastructure required to deliver the full potential of AI.”

## Products & Services
- **Photonic Interconnects (Scale-Out & Scale-Up)**: High-density, low-latency optical links that enable cluster-to-cluster and direct GPU-to-GPU connectivity. Supports 100x higher quantity of GPU direct connections than legacy approaches.
  - *Type*: Hardware (silicon photonics modules) + integrated manufacturing
- **Automated Manufacturing Platform**: End-to-end custom robotics and AI-optimized production processes to maximize yield, quality, and supply-chain flexibility.
  - *Type*: Service / Manufacturing capability (in-house)

## Market Standing
- **Valuation/Market Cap**: Not publicly available
- **Key Metric**: Total funding – $30M Series A (June 2024); Series B led by Accton Technology (amount undisclosed)
- **Notable Investors/Partners**: Mayfield, Spark Capital, Accton Technology
- **Growth Signals**:
  - Headcount grew 287% YoY (54 employees as of mid-2025) [linkedin.com]
  - Operations in 8 countries: USA, India, Thailand, Poland, Singapore, Czechia, South Korea, Malaysia
  - 48 active job postings (+23.1% monthly growth) [linkedin.com]
  - Leadership team with deep photonics/networking experience from Cisco, Juniper, Meta, Lumentum, Coherent

## Competitive Advantages
- **In-house silicon photonics development** – full control over design and supply chain
- **Systems-level expertise** – can partner on both scale-out and scale-up architectures
- **Manufacturing automation** – robotics + AI processes enable faster innovation, higher quality, and predictable deployment
- **Standards-based interconnects** – easy deployment into existing infrastructure
- **Manufacturing anywhere** – supply-chain continuity and scalable manufacturing

## Strategic Focus
- Enable massive scaling of AI infrastructure by overcoming electrical/copper limitations with advanced photonics
- Disaggregate GPUs to mitigate power and density challenges in data centers
- Expand manufacturing capacity globally and continue to automate production
- Align product roadmap with industry standards to accelerate adoption

## Why Work Here
- **Culture**: Fast-paced startup environment with deep technical expertise; mission-driven focus on enabling the future of AI
- **Work policy**: In-office (HQ San Jose, CA with Bengaluru, India as major hub) [builtin.com]
- **Perks**: Opportunity to work on cutting-edge photonics, robotics, and AI manufacturing; direct impact on world’s largest AI infrastructure
- **Engineering culture**: Heavy emphasis on silicon photonics, hardware design, robotics automation, and system-level architecture. Teams are led by veterans from Cisco, Juniper, Meta, Lumentum, Coherent.

## Sources
1. [lumilens.com](https://lumilens.com/) – Company overview, mission, leadership, products
2. [lumilens.com/company](https://lumilens.com/company) – Vision, investors, leadership team
3. [builtin.com](https://builtin.com/company/lumilens) – Career page, employee count, year founded, office policy
4. [linkedin.com](https://www.linkedin.com/company/lumilens) – Headcount, funding details, geographic/department breakdown, job trends, talent sources
5. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/lumilens) – Current job openings (48 listings)

## Other roles at Lumilens

- [Staff Wafer-Level Testing Equipment Engineer](https://feeny.ai/job/staff-wafer-level-testing-equipment-engineer-lumilens-singapore-2p0ya27rda60) — Singapore
- [Sourcing Manager (Foundry & OSAT)](https://feeny.ai/job/sourcing-manager-foundry-osat-lumilens-singapore-26re9q580khj) — Singapore
- [Senior/ Staff NPI Wafer Bumping/Fan-Out Process Engineer](https://feeny.ai/job/senior-staff-npi-wafer-bumping-fan-out-process-engineer-lumilens-singapore-ma0tx35az5eq) — Singapore
- [Staff Wafer-level Testing Engineer (Operations & Process)](https://feeny.ai/job/staff-wafer-level-testing-engineer-operations-process-lumilens-singapore-cvp2fdz9w4qr) — Singapore
- [Optical Transceiver Product Engineer](https://feeny.ai/job/optical-transceiver-product-engineer-lumilens-thailand-f5tgy64vcaxr) — Thailand
- [Product Quality Engineer](https://feeny.ai/job/product-quality-engineer-lumilens-chon-buri-45vb6wx9tam7) — Chon Buri, Thailand
- [Analog Layout Lead](https://feeny.ai/job/analog-layout-lead-lumilens-san-jose-5fmv4e96vhpt) — San Jose, CA
- [IT Specialist Intern](https://feeny.ai/job/it-specialist-intern-lumilens-san-jose-psmknddggbz7) — San Jose, CA
- [Senior Staff Software Engineer, Data](https://feeny.ai/job/senior-staff-software-engineer-data-lumilens-san-jose-mxja907kewxx) — San Jose, CA
- [Director Product Line Management (Co Packaging Optical Solution)](https://feeny.ai/job/director-product-line-management-co-packaging-optical-solution-lumilens-san-jose-7mv3d8xfdg84) — San Jose, CA