---
title: 'IT Support Engineer at Stability AI'
canonical: 'https://feeny.ai/job/it-support-engineer-stability-ai-united-states-h0exha0sqtcj'
type: 'job'
last_seen: '2026-09-05'
---

# IT Support Engineer at Stability AI

- **Company:** Stability AI
- **Location:** United States
- **Work type:** remote
- **Posted:** 2026-09-01
- **Last confirmed live:** 2026-09-05
- **Apply:** http://stability.ai/careers?gh_jid=4965731101

## Job description

## < REMOTE >

IT Support Engineer

## The Role

Stability AI is seeking an IT Support Engineer to provide responsive, reliable technical support across our globally distributed organization. You will own day-to-day support requests and core IT processes, including onboarding, device provisioning, access management, endpoint administration, and asset tracking.

The ideal candidate combines strong IT fundamentals with a service-oriented mindset and an interest in emerging technologies such as generative AI, automation, AI agents, and Model Context Protocol (MCP). You will work independently to resolve technical issues, improve IT operations, and ensure employees have secure, reliable tools.

## What You’ll Do

- Provide timely technical support across hardware, software, identity, network, and cloud application issues
- Own employee onboarding and offboarding, including device setup, account provisioning, and application access
- Configure, deploy, secure, track, and maintain laptops and other IT equipment
- Administer Okta, Google Workspace, Iru / Kandji , and other core workplace systems
- Support identity and access management, SSO, MFA, endpoint security, and SaaS applications
- Troubleshoot issues across macOS and Windows environments, with opportunities to support Linux
- Maintain accurate asset inventory, access records, operational processes, and IT documentation
- Resolve technical issues independently and escalate complex security or infrastructure matters when needed
- Support access reviews, compliance initiatives, and incident-response activities
- Identify and implement improvements to IT workflows, support processes, and the employee experience
- Build basic automations and integrations that reduce manual work and improve operational efficiency
- Partner with Security, People, Legal, Finance, and Engineering on company-wide initiatives
- Evaluate and support emerging technologies, including AI productivity tools, agentic workflows, and MCP integrations

## What You’ll Bring

- Experience in IT support, desktop support, systems administration, or a related technical role
- Strong knowledge of macOS and Windows devices, hardware, software, networking, and cloud applications
- Experience administering Google Workspace and device-management tools such as Iru / Kandji, Jamf, or similar platforms
- Working knowledge of identity and access management, SSO, MFA, endpoint security, and SaaS administration
- Familiarity with platforms such as Okta, Slack, Zoom, Atlassian, and GitHub
- Strong troubleshooting skills and the ability to independently manage issues through resolution
- Clear written and verbal communication skills
- Strong attention to detail and the ability to manage multiple requests and priorities
- A security-conscious, service-oriented approach to supporting employees
- Interest in generative AI, automation, and emerging workplace technologies

## Nice to Have

- Experience supporting a globally distributed or remote workforce
- Familiarity with Linux, AWS, or Google Cloud environments
- Experience with APIs, scripting, or workflow automation using Python, JavaScript, or similar tools
- Familiarity with IT ticketing systems, asset-management platforms, and knowledge bases
- Experience supporting SOC 2, ISO 27001, access reviews, or similar compliance activities
- Experience working within an AI, machine learning, research, or developer-focused organization
- Exposure to internal AI assistants, MCP integrations, or agentic workflows

## Equal Employment Opportunity

We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability, or other legally protected statuses.

## Compensation

The annual salary range for this role is $85,000–$120,000 USD, plus equity and benefits. The final offer will depend on experience, skills, and the level at which the candidate is hired.

## About Stability AI

## Company Overview
- **One-liner**: Stability AI develops and deploys open generative AI models and enterprise platforms for creating images, video, audio, and 3D content.
- **Entity Type**: Private (Unattributed VC – last round led by WPP in 2025; total funding ~$256M)
- **Headquarters**: Los Angeles, California, United States (with additional offices in London, United Kingdom)
- **Founded**: 2019
- **Founders**: Emad Mostaque, Cyrus Hodes (current CEO: Prem Akkaraju; Executive Chairman: Sean Parker)

## Core Business
- **Primary industry/industries**: Generative AI / Artificial Intelligence
- **Target customers**: Enterprise teams in marketing, gaming, entertainment, and creative production; also individual developers and creators.
- **Mission or purpose statement**: “Activating humanity’s potential through generative AI.” (from LinkedIn) / Build for creatives first, provide enterprise-ready solutions.

## Products & Services
- **Stable Diffusion (Image generation)**: Open-source and commercially licensed text-to-image models (e.g., Stable Diffusion 3.5), with APIs and self-hosted deployment options.
- **Stable Video / 4D**: Models for video generation and editing, including volumetric generative media.
- **Stable Audio**: Audio generation models; Stable Audio 3.0 released for artistic experimentation.
- **Brand Studio**: Fully managed creative production platform for enterprise teams, leveraging the company’s models.
- **Self-Hosted / Enterprise Deployment**: Custom licenses, indemnification, expert support, and compliance for on-premises or private cloud.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed.
- **Key Metric**: Annual Revenue ~$36.9M (LinkedIn estimate); Total Funding ~$256M.
- **Notable Investors/Partners**: Coatue, Intel, WPP, Eric Schmidt, Greycroft, Lightspeed Venture Partners, Sean Parker, Sound Ventures, O’Shaughnessy Asset Management. Partners include Electronic Arts, Universal Music Group, Warner Music Group, WPP, HubSpot, Mercado Libre.
- **Growth Signals**: 8% YoY headcount growth (127 employees); 350M+ Stable Diffusion downloads; recently launched Brand Studio; partnerships with major entertainment and marketing firms; recognized as Fortune 50 AI Innovator and TIME's Most Influential Companies.

## Competitive Advantages
- First-mover with Stable Diffusion (sparked the open generative AI wave) and a massive developer/creator ecosystem.
- Broad modality coverage (image, video, audio, 3D) under one roof, with open-weight models that allow customization.
- Enterprise-ready platform with managed hosting, compliance, and support – differentiated from pure research labs.
- High-profile board (James Cameron, Dana Settle, Thomas Laffont) providing industry credibility and strategic connections.

## Strategic Focus
- Deepening enterprise adoption through Brand Studio and self-hosted deployments.
- Expanding audio and video capabilities (Stable Audio 3.0, video tools for gaming/entertainment).
- Strengthening partnerships with large brands (e.g., WPP, EA, UMG) and embedding AI into existing creative workflows.
- Maintaining open-model philosophy while offering commercial licenses and managed services.

## Why Work Here
- **Culture highlights**: Described as “artist-centric” with a mission to support creators. The company is at the forefront of generative AI, offering exposure to cutting-edge research (40%+ of staff in technical/research roles). Office locations in Los Angeles and London.
- **Remote/hybrid policy**: Not explicitly stated; global team across 14 countries suggests remote-friendly flexibility.
- **Notable perks/engineering culture**: Work alongside world-class researchers and engineers from top tech companies (ex-Amazon, Meta, Google, Adobe). Opportunity to impact widely-used open-source models. However, employee rating on LinkedIn is 2.7/5 (31 reviews), with concerns around work-life balance (2.9) and career growth (2.7). Active job postings (5) trending down monthly but up yearly; hiring has slowed but remains steady.

## Sources
1. [stability.ai](https://stability.ai/)
2. [stability.ai/careers](https://stability.ai/careers)
3. [linkedin.com/company/stability-ai](https://www.linkedin.com/company/stability-ai)
4. [cbinsights.com/company/stability-ai](https://www.cbinsights.com/company/stability-ai)
5. [stability.ai/board-of-directors](https://stability.ai/board-of-directors)

## Other roles at Stability AI

- [Forward Deployed Engineer](https://feeny.ai/job/forward-deployed-engineer-stability-ai-united-states-tp5zmq11921d) — United States
- [Junior IT Support Engineer](https://feeny.ai/job/junior-it-support-engineer-stability-ai-united-states-dh0sv7hdr9wj) — United States
- [Product Design Engineer - Audio](https://feeny.ai/job/product-design-engineer-audio-stability-ai-united-states-4ebjtrbbp8br) — United States
- [Technical HR Business Partner](https://feeny.ai/job/technical-hr-business-partner-stability-ai-united-states-95mqm6my9788) — United States
- [Research Scientist, Professional Creative Workflows](https://feeny.ai/job/research-scientist-professional-creative-workflows-stability-ai-remote-fjzr5zw8c3jz)
- [Senior Product Engineer, Growth & Lifecycle Infrastructure - Music & Audio](https://feeny.ai/job/senior-product-engineer-growth-lifecycle-infrastructure-music-audio-stability-xx3hvkb9ej3m) — Los Angeles CA OR, United States
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