---
title: 'IT Support Intern at Catawiki'
canonical: 'https://feeny.ai/job/it-support-intern-catawiki-netherlands-nv13082r6z4a'
type: 'job'
last_seen: '2026-10-18'
---

# IT Support Intern at Catawiki

- **Company:** Catawiki
- **Location:** Netherlands
- **Posted:** 2026-10-08
- **Last confirmed live:** 2026-10-18
- **Apply:** https://job-boards.greenhouse.io/catawiki/jobs/8264441

## Job description

At Catawiki, every day brings the extraordinary! Whether it’s [Daniel Ricciardo’s Formula 1 Car](https://www.catawiki.com/en/c/583-sports-memorabilia), a [Woolly Mammoth’s Skeleton](https://www.catawiki.com/en/c/579-fossils), [Lady Gaga's Jumpsuit](https://www.catawiki.com/en/l/10035805) or [Usain Bolt’s running shoe](https://www.catawiki.com/en/c/583-sports-memorabilia), we encounter exceptional objects every day.

We’re a one-of-a-kind marketplace for buying and selling special objects. Each week, more than 100,000 unique items are auctioned, all carefully curated by our passionate in-house experts.

Having sold over 25 million unique objects, our mission is to become the world’s most popular destination for special objects. As a growing, diverse and sustainable scale-up, we proudly live by three core values. If these values resonate with you, we’d love to explore how you can join us.

- Taking ownership and driving impact
- Being open to change and feedback
- Being passionate about our mission and our customers.

## About the role

As an IT Support intern you will gain experience and knowledge about how an IT team operates within a business.  You’ll have the opportunity to work with all kinds of stakeholders from various areas within the organisation; both technical and non-technical.  You will gain knowledge on the employee lifecycle from the perspective of a support function of an organisation and how we impact overall productivity.

## What you’ll do

End-user Support:

- Serve as first point of contact for technical support, managing and resolving day-to-day IT issues
- Coordinate with senior team members for complex problem resolution
- Document solutions and share knowledge with end-users

Device Management and Lifecycle:

- Execute end-to-end laptop provisioning and configuration
- Manage hardware logistics and inventory tracking
- Handle employee technology onboarding, including account creation and system setup
- Coordinate equipment returns and account closures during offboarding
- Maintain accurate documentation of all processes

## What you’ll bring

- Good communication skills - verbal and written
- Positive customer service skills with the ability to make people feel validated
- Willingness to support where needed
- Curious mindset and willingness to to learn new things
- Ability to ask questions when to get a better understanding
- Willingness to share information and teach people how issues were resolved
- Hands on approach to tasks
- Detail oriented in all things you do
- Basic technical skills / understanding of technical terms
- Ability to find information to help troubleshoot technical issues
- Knowledge or previous experience of using Apple laptops
- Fluent in English - Dutch & additional languages are a plus
- Currently enrolled in a Dutch university & remain enrolled for the entire duration of the internship

Where you’ll be:

The role is based in Amsterdam, The Netherlands.

## Why You'll Love Working with Us

- Create a visible impact by working at scale in a global organisation serving millions of customers across 80+ categories. In our flat structure, every role has a broad scope and directly impacts both our customers and the business.
- Learn and grow through our Learning & Development initiatives, including clear development plans and mentorship programmes to support your career progression.
- A culture of connection defines us. We’re a passionate, diverse team of 800+ Catawikians representing 60+ nationalities. We foster an inclusive and queer-friendly environment where everyone is encouraged to bring their full self to work.
- Celebrate life’s moments with us. You’ll receive a €100 Catavoucher when you join, a €50 Catavoucher on your birthday, and an extra day off each year to “Pursue Your Passion”. We also offer additional leave for key work anniversaries and important life events. Benefits may vary by location.

Our Offices and Way of Working

Our vibrant offices in Amsterdam and Lisbon are designed to inspire collaboration. Most Catawikians operate in a hybrid setup, combining office-based and remote work, with a minimum of two days per week in the office, unless a role is explicitly stated as fully remote or fully office-based.

Interested?

Apply with an English CV and Cover Letter. By applying, you agree to [Catawiki’s Applicant Privacy Policy.](https://www.catawiki.com/conditions/applicant-privacy-policy.pdf) If you’re excited about this role but don’t meet every requirement, we still encourage you to apply anyway. You may be just the right candidate for this or other roles.

We may use artificial intelligence (AI) tools to support the review of your application. AI may help us assess how your experience matches the requirements of the role, but hiring decisions are always made by our recruitment team

## About Catawiki

## Company Overview
- **One-liner**: Catawiki is a curated online marketplace for buying and selling special, hard-to-find objects through weekly auctions, ranging from collectibles and art to classic cars and fashion.
- **Entity Type**: Private (Growth-stage; raised a €150M investment in 2021 led by Permira)
- **Headquarters**: Amsterdam, Netherlands
- **Founded**: 2008
- **Founders**: René Schoenmakers and Marco Jansen

## Core Business
- Primary industry/industries: Online marketplace, e-commerce (specialty collectibles, art, antiques, and luxury goods)
- Target customers: B2C – both buyers and sellers globally; primarily consumers and collectors, with some B2B engagement via expert sellers
- Mission or purpose statement: “To become the most popular destination for special objects across the globe – starting with Europe” and “bring the traditionally offline world of special objects online.”

## Products & Services
- **Catawiki Platform**: A weekly online auction marketplace where over 75,000 objects are offered each week, curated by 240+ in‑house experts. Features secure payments, escrow for high-value items, and public reviews. Available in 17 languages across 60+ countries.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (but backed by a €150M investment in 2021)
- **Key Metric**: Over 3 million objects sold in 2023 (15+ million total to date); 10+ million unique monthly visitors; >1 million bidding users in 2023
- **Notable Investors/Partners**: Permira (lead investor in 2021 round)
- **Growth Signals**:
  - 800+ employees (Catawikians) from 50+ nationalities
  - Operations in 60+ markets across 17 languages
  - Two‑thirds of seller earnings come from buyers outside the seller’s home market
  - 98% positive buyer reviews; ~90% of spend from returning buyers

## Competitive Advantages
- **Expert Curation**: 240+ in‑house specialists (e.g., watch experts, art historians) who vet every submission, ensuring high quality and trust – over 1 million objects rejected annually to maintain standards.
- **Cross‑Border Reach**: Built‑in logistics, multilingual support, and escrow payments make it easy for sellers to access a global buyer base.
- **Brand & Trust**: Strong reputation among collectors; notable past sales include Banksy works, Sylvester Stallone’s Mustang, and rare comic books.
- **Category Breadth**: Over 600 weekly auctions spanning collectibles, art, design, jewellery, watches, classic cars, wine, and more.

## Strategic Focus
- Continuing to scale the platform across European markets while expanding into new categories and geographies.
- Enhancing the user experience for both buyers and sellers through technology (data science, engineering) and expert services.
- Leveraging the €150M investment to invest in product, engineering, and international growth.

## Why Work Here
- **Culture & Values**: Emphasizes ownership, openness to change and feedback, and passion for the mission. Described as “culture add, not just culture fit.”
- **Diversity & Inclusion**: Team of 50+ nationalities; inclusive and queer‑friendly environment; commitment to equitable pay with annual pay‑gap reviews.
- **Hybrid & Remote Flexibility**: Activity‑based working with 2 days/week in office (for office‑based roles), 100% remote options for experts and some other positions; commuter costs covered.
- **Perks & Benefits**: Minimum 32 days paid time off (inc. public holidays), extra day for following your passion, maternity/family/partner leave, Employee Assistance Programme, holistic wellbeing programme, learning & development budget, and relocation support.
- **Engineering & Data Science**: Open roles in backend, platform, security, and data engineering (offices in Amsterdam and Lisbon); focus on building a scalable marketplace.

## Sources
1. [catawiki.careers](https://catawiki.careers/who-we-are)
2. [catawiki.careers](https://catawiki.careers/)
3. [greenhouse.io](http://job-boards.greenhouse.io/catawiki)
4. [catawiki.com](https://www.catawiki.com/en/help/about)
5. [catawiki.careers](https://catawiki.careers/benefits)

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