---
title: 'IT Support Intern at Dedale Intelligence'
canonical: 'https://feeny.ai/job/it-support-intern-dedale-intelligence-paris-9ejcsd99ks21'
type: 'job'
last_seen: '2026-09-04'
---

# IT Support Intern at Dedale Intelligence

- **Company:** Dedale Intelligence
- **Location:** Paris, France
- **Employment:** internship
- **Work type:** hybrid
- **Posted:** 2026-07-06
- **Last confirmed live:** 2026-09-04
- **Apply:** https://jobs.ashbyhq.com/dedale-intelligence/24a9c62f-4622-44ec-8730-b8c233e0be7a

## Job description

## ABOUT DEDALE:

Dedale is the differentiating source of strategic intelligence in the technology space, with a market-intelligence platform focused on B2B mid-market tech companies. We help investors and executives make better strategic decisions through a combination of proprietary data, expert interviews and market analysis.

With a unique team of over 100 full-time research analysts & planners, Dedale leverages a network of over 10,000 market professionals to deliver on-the-ground strategic intelligence to investors and corporates, with a core focus around North America and Europe.

Headquartered in Paris with teams across the globe, we are growing fast. To support that growth, we are opening an IT Support Technician internship that will sit at the heart of the company’s day-to-day operations, with a real path to a permanent role.

## ABOUT THE ROLE:

Reporting to the Head of Security, you are the day-to-day IT point of contact for every team. You make sure everyone has a reliable, secure and well-equipped working environment, from a new joiner’s first day through to everyday support. You work both on-site (hardware, network, workstations) and remotely.

This is a hands-on, varied internship, ideal for a student who wants to gain real experience in a modern IT and security environment, with close mentoring along the way. A permanent role may follow a successful internship.

What you’ll do:

- User support: handle requests through the ticketing system, diagnose and resolve hardware and software incidents, on-site and remotely.
- On-site support in Paris: workstations, laptops, peripherals, meeting rooms and network connectivity issues.
- Onboarding & offboarding: prepare and configure equipment, create accounts, hand out and recover devices for new joiners and leavers.
- Account management: manage the user account lifecycle (Microsoft 365 / Entra ID), access rights and group memberships.
- Fleet management: maintain the inventory, service equipment, anticipate obsolescence and plan renewals.
- Device compliance: deploy and track compliance through our MDM tool (Intune) across the fleet: enrolment, encryption, patching and configuration.
- Process improvement: document and improve IT procedures (provisioning, support, change management) to drive efficiency.

What you’ll learn:

You will be trained by the Head of Security on the full security and IT stack we operate (Entra ID, Defender, network, internal infrastructure). You will contribute directly to our compliance goals (SOC 2, ISO 27001) by securing every device in the company, and you will take part in budget optimization (licenses, hardware, vendors). The scope grows with you.

## YOUR QUALIFICATIONS:

- Last year of a graduate degree (Bachelor or Master) in a related field, ideally looking for an end-of-studies internship.
- A first experience (internship, project or apprenticeship) in IT support is a plus; motivated candidates are welcome.
- Comfortable troubleshooting Windows and macOS; basics of Microsoft 365 administration are a plus.
- Exposure to MDM/endpoint tools (Intune or similar) is an asset, otherwise a genuine willingness to learn.
- Methodical, service-oriented, with a habit of clear documentation.
- Fluent English; working French is a strong plus.
- On-site in Paris; reliable and trustworthy (the role involves admin rights and account management).

Why join us:

- A genuine springboard: a formative internship with a path to a permanent role (CDI) for a strong performer.
- A hands-on, autonomous and varied role with visible impact across the whole company.
- Real mentoring and skill-building across IT and cybersecurity.
- Offices in the heart of Paris (WeWork), and a young, international team.
- A modern, stimulating tech environment, in direct contact with management.

## APPLICATION PROCESS:

1. Technical Test.
2. Intro call with a Talent Acquisition Specialist.
3. Technical Interview with the Head of Security.
4. Onsite Final Interviews with a member of the Management Team and Head of HR.
5. Reference check.

## About Dedale Intelligence

## Company Overview
- **One-liner**: Dedale Intelligence provides AI-augmented strategic market and competitive intelligence for investors and corporates in the technology sector.
- **Entity Type**: Private (Scale-up, no disclosed funding rounds)
- **Headquarters**: Paris, France
- **Founded**: 2020
- **Founders**: Benjamin Forlani (Founder & CEO)

## Core Business
- **Primary industry/industries**: Strategic Intelligence, Market Research, Competitive Intelligence, B2B Software M&A Advisory
- **Target customers**: Private Equity funds, Corporate Executives, M&A Advisors (B2B, enterprise focus)
- **Mission or purpose**: To become the most trusted and sought-after source of global strategic intelligence in the technology space, driving positive change in the investment and corporate world.

## Products & Services
- **Target Investigation**: Deep-dive due diligence on specific targets using proprietary methodology enhanced by AI.
- **Market Investigation**: Market intelligence combining AI-driven data aggregation with human-validated insights from customers, competitors, and channels.
- **Deals, Valuation & Comparables**: Continuous tracking of transactions, valuation levels, and comparable analysis across 100+ technology segments.
- **My Intelligence (Bespoke)**: Custom, exclusive intelligence for sensitive topics, blending AI synthesis with human-led research, voice-of-customer, and competitive analysis.
- **Technology Market Analysis**: 100+ AI-supported market analyses covering horizontal and vertical technology spaces in North America & Europe.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: 170+ customers in North America & Europe; 3,000+ tech companies investigated in depth; 75% of top active tech M&A firms leverage Dedale Intelligence.
- **Notable Investors/Partners**: Not publicly listed (bootstrapped/private growth)
- **Growth Signals**: Headcount grew from ~100 to 402 employees (LinkedIn, 2026); offices in Paris, New York, London, Munich, Cebu, Manila, Ho Chi Minh City, Cairo; team spans 20+ nationalities; high customer retention (recurring client base).

## Competitive Advantages
- **AI + Human Hybrid Model**: Proprietary AI-powered analytics combined with deep human-led due diligence and industry veteran community.
- **Global Reach with Local Roots**: Coverage across North America and Europe with local-language investigation capabilities; team on 4 continents.
- **Technology-Centric Focus**: 100% dedicated to the tech sector, covering 200+ software & technology segments.
- **Trusted by Top Firms**: Over $1 trillion in private equity capital relies on their research; 75% of leading tech M&A firms use them.

## Strategic Focus
- Expand global footprint (especially North America & Europe) while deepening local coverage.
- Continue integrating AI to accelerate aggregation and analysis while maintaining human validation.
- Scale the team and platform to become the definitive source of truth for strategic tech intelligence.

## Why Work Here
- **Culture**: Values "smart, hungry, and humble" individuals; down-to-earth, inclusive, diverse, modern, and global environment. Emphasis on impact over face-time.
- **Work Flexibility**: Remote and flexible work opportunities; hybrid model; no strict face-time policy.
- **Growth & Development**: Coaching and mentorship programs, executive coaching for emerging leaders, cross-functional career paths, training programs, and leave of absence after 3 years.
- **Perks**: Local high-coverage insurance, paid vacation, personal/sick days, monthly team outings, dress-as-you-are policy.
- **Team & Community**: 402 employees from 20+ nationalities; offices in Paris, New York, London, Munich, Cebu, Manila, Ho Chi Minh City, Cairo.
- **Active Hiring**: 10+ open positions including Customer Success, Data Operations, Strategy, Finance, and Engineering roles (as of mid-2026).

## Sources
1. [dedale.com](https://www.dedale.com/)
2. [dedale.com/about-us/the-company](https://www.dedale.com/about-us/the-company)
3. [dedale.com/about-us/life-at-dedale-intelligence](https://www.dedale.com/about-us/life-at-dedale-intelligence)
4. [linkedin.com/company/dedale-intelligence](https://www.linkedin.com/company/dedale-intelligence)
5. [builtin.com/company/dedale-intelligence](https://builtin.com/company/dedale-intelligence)

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