---
title: 'IT Support Network Engineer - Contractor at XPENG'
canonical: 'https://feeny.ai/job/it-support-network-engineer-contractor-xpeng-santa-clara-z6p46p45ffn4'
type: 'job'
last_seen: '2026-09-26'
---

# IT Support Network Engineer - Contractor at XPENG

- **Company:** XPENG
- **Location:** Santa Clara, CA
- **Posted:** 2026-09-21
- **Last confirmed live:** 2026-09-26
- **Apply:** https://job-boards.greenhouse.io/xpengmotors/jobs/8827673002

## Job description

XPENG is a leading smart technology company at the forefront of innovation, integrating advanced AI and autonomous driving technologies into its vehicles, including electric vehicles (EVs), electric vertical take-off and landing (eVTOL) aircraft, and robotics. With a strong focus on intelligent mobility, XPENG is dedicated to reshaping the future of transportation through cutting-edge R&D in AI, machine learning, and smart connectivity.

Job Responsibilities:

- Provide day-to-day end-user technical support for HelpDesk, systems, and network issues
- Manage IT asset management, IT hardware configuration and hardware/software deployment
- Familiar with Windows/MacOS/Linux system and application, installation and troubleshooting
- Create and maintain IT document
- Assist IT Engineer with IT Operational tasks
- Monitor and maximize the efficiency and security of current networks
- Troubleshoot network problems and maintain network availability, security, and performance
- Install, configure, and maintain network devices
- Maintain and create network documents
- Work closely with US IT teams, China Network team, and vendors to design and implement new network solutions
- Implementing disaster recovery procedures
- Other IT related tasks and projects Manager assigns

Requirements:

- 5+ years of experience as an IT support Engineer
- 5+ years of experience as a network administrator supporting mid-large size companies
- 5+ years of hands-on experience maintaining and implementing network infrastructure
- 5+ years of experience supporting end users with network issues
- Hands-on network hardware experience including server hardware, routers, switches, firewalls, IP cameras and phone
- Solid working experience with various networking protocols
- Strong documentation and organizing skills
- Excellent communication skills – both written and verbal (Strong plus if bilingual in Mandarin)
- Great project management and time management skills
- Strong analytical and troubleshooting skills
- Business awareness and great service attitude
- Great team player and ability to follow instructions
- Networking certifications

Nice to have:

- 5+ years of experience in planning, designing, and analyzing network
- Strong understanding of security and networking best practices to protect company infrastructure
- Strong physical and software network troubleshooting skills for complex environment
- Experience with various brands of network devices (Strong plus if familiar with H3C devices)

What do we provide:

- A fun, supportive and engaging environment.

- Infrastructures and computational resources to support your work.

- Opportunity to work on cutting edge technologies with the top talents in the field.

- Opportunity to make a significant impact on the transportation revolution by the means of advancing autonomous driving.

- Competitive compensation package.

- Snacks, lunches, dinners, and fun activities.

We are an Equal Opportunity Employer. It is our policy to provide equal employment opportunities to all qualified persons without regard to race, age, color, sex, sexual orientation, religion, national origin, disability, veteran status or marital status or any other prescribed category set forth in federal or state regulations.

## About XPENG

## Company Overview
- **One-liner**: XPENG is a Chinese global AI mobility technology company designing and manufacturing smart electric vehicles, eVTOL aircraft, and humanoid robots, powered by in-house full-stack advanced driver-assistance systems and AI.
- **Entity Type**: Public (NYSE: XPEV, HKEX: 9868)
- **Headquarters**: Guangzhou, Guangdong, China
- **Founded**: 15 August 2014
- **Founders**: He Xiaopeng (Chairman & CEO), Xia Heng (Henry Xia), He Tao, Yang Chunlei

## Core Business
- **Primary industry/industries**: Automotive, Aerospace, Robotics (AI mobility)
- **Target customers**: B2C (premium smart EV buyers globally), B2B (fleet operators, robotaxi services)
- **Mission or purpose statement**: To transform future mobility through intelligent revolution, from road to air, as the "Explorer of Future Mobility" [xpeng.com](https://www.xpeng.com/brand)

## Products & Services
- **Smart Electric Vehicles (EVs)**: SUVs (G6, G9), sedans (P7, P5), and MPVs — all equipped with XPILOT/VLA intelligent driving systems. Type: Hardware + Embedded Software.
- **XPILOT / VLA 2.0**: Full-stack advanced driver-assistance system (ADAS) using vision-only sensors and 4D mmWave radar. Type: AI Software.
- **XPeng AeroHT (Land Aircraft Carrier)**: Modular flying car — a 6x6 range-extended eVTOL carrier van. Type: Hardware (eVTOL).
- **IRON Humanoid Robot**: Next-generation general-purpose humanoid robot for embodied AI applications. Type: Hardware + AI Software.
- **Robotaxi**: Mass-produced autonomous ride-hailing vehicle (GX platform), targeting pilot operations in 2026. Type: Service + Hardware.
- **XPENG Charging Network**: Self-operated ultra-fast charging stations (2,398+ ultra-fast stations as of Q1 2026). Type: Infrastructure.

## Market Standing
- **Valuation/Market Cap**: Not publicly available (as of mid-2026, market cap fluctuates with NYSE/HKEX trading).
- **Key Metric**: Full-year 2025 revenue of CN¥76.72 billion (~$10.6B) with 429,445 vehicles delivered (126% YoY growth). Recorded first-ever quarterly net profit in Q4 2025 (RMB0.38B). [Wikipedia](https://en.wikipedia.org/wiki/XPeng)
- **Notable Investors/Partners**:
  - **Volkswagen Group**: Strategic partner ($700M investment for 4.99% stake in 2023; joint development of E/E architecture and two VW-brand EVs for China).
  - **Alibaba, Foxconn, IDG Capital**: Early investors.
  - **BlackRock**: 5.3% long position in Class A shares (as of Dec 2025).
  - **Salvador Caetano Group**: Distribution partner for Spain/Portugal.
  - **International Motors Ltd**: UK launch partner (2025).
- **Growth Signals**:
  - 126% YoY vehicle delivery growth in 2025.
  - Expanded to 60 countries/regions globally by end of 2025.
  - 96% YoY growth in overseas deliveries (45,008 vehicles in 2025).
  - First quarterly net profit in Q4 2025 (RMB0.38B).
  - Gross margin improved to 20.6% in Q1 2026.
  - 733 physical sales stores across 256 cities in China (as of Q1 2026).
  - Began mass production of robotaxi in May 2026 (Reuters).

## Competitive Advantages
- **In-house full-stack AI stack**: Unique integration of EV hardware, autonomous driving software (VLA 2.0), and AI foundation models — not reliant on third-party suppliers for core intelligence.
- **First-mover in flying cars**: AeroHT subsidiary is a leader in eVTOL vehicles, with the Land Aircraft Carrier entering production.
- **Strong strategic partnership with Volkswagen**: Provides access to global automotive expertise, supply chain leverage, and co-developed platforms.
- **MSCI ESG "AAA" rating** (highest among global automakers for three consecutive years) — a differentiator for ESG-conscious investors and talent. [xpeng.com](https://www.xpeng.com/brand)
- **Global R&D footprint**: Engineering centers in Silicon Valley (Santa Clara, San Diego), Munich, Shenzhen, and Guangzhou — enabling talent acquisition across AI, robotics, and automotive domains.

## Strategic Focus
- **Embodied AI & Physical AI**: Shifting from "EV maker" to "global embodied intelligence company" — integrating AI into vehicles, robots, and flying cars.
- **Robotaxi commercialization**: Mass production of robotaxi in 2026, targeting fully driverless operations by early 2027.
- **Global expansion**: Deepening presence in Europe (UK, Spain, Portugal, Germany) and entering new markets (60 countries by end of 2025).
- **Cost efficiency & margin improvement**: Achieving positive quarterly net profit (Q4 2025) and growing gross margins (20.6% in Q1 2026) through scale and platform sharing.
- **VLA 2.0 rollout**: Full deployment of vision-only intelligent driving system across all new models, removing LiDAR for cost reduction.

## Why Work Here
- **Cutting-edge AI & Robotics**: Work on the frontier of autonomous driving, humanoid robots (IRON), and eVTOL aircraft — rare multi-domain exposure.
- **Global, diverse team**: Employees across China, USA (Santa Clara, San Diego), and Europe (Munich) — strong cross-cultural collaboration. [xpeng.com](https://www.xpeng.com/brand)
- **Strong engineering culture**: Open roles in AI infrastructure, computer vision, machine learning (foundation models, perception, end-to-end), robotics (whole-body control, dexterous manipulation), and software engineering. [Greenhouse](http://job-boards.greenhouse.io/xpengmotors)
- **Growth trajectory**: Rapid scaling (126% delivery growth, new markets, robotaxi launch) — opportunity to make an outsized impact.
- **Public company stability**: Listed on NYSE and HKEX with significant institutional backing (Volkswagen, BlackRock).
- **Perks & environment**: Self-built smart factories (Industrial 4.0), strong ESG commitment (AAA rating), and a mission-driven culture focused on "exploring future mobility."
- **Remote/Hybrid**: Not explicitly stated, but roles are location-specific (Santa Clara, San Diego, Shenzhen, Guangzhou, Munich) suggesting on-site/hybrid presence.

## Sources
1. [XPENG Official Brand Page](https://www.xpeng.com/brand)
2. [XPENG Official Website](https://www.xpeng.com/)
3. [XPENG Careers (Greenhouse)](http://job-boards.greenhouse.io/xpengmotors)
4. [XPENG Join-Us Page](https://www.xpeng.com/join-us)
5. [Wikipedia - XPeng](https://en.wikipedia.org/wiki/XPeng)

## Other roles at XPENG

- [Talent Acquisition Partner](https://feeny.ai/job/talent-acquisition-partner-xpeng-santa-clara-xj5gkfanfgg1) — Santa Clara, CA
- [Tech Lead — XPENG Robotics Xplore Lab](https://feeny.ai/job/tech-lead-xpeng-robotics-xplore-lab-xpeng-santa-clara-zqgjp96phpb7) — Santa Clara, CA
- [AI Research Intern – Predictive World Model](https://feeny.ai/job/ai-research-intern-predictive-world-model-xpeng-santa-clara-y97vt5d4atn8) — Santa Clara, CA
- [Senior Machine Learning Engineer - AI Foundation](https://feeny.ai/job/senior-machine-learning-engineer-ai-foundation-xpeng-santa-clara-cby2yeq7236m) — Santa Clara, CA
- [Human Resources Manager](https://feeny.ai/job/human-resources-manager-xpeng-sao-paulo-eatjqx8tj3bm) — São Paulo, Brazil
- [Event & Retail Marketing Manager](https://feeny.ai/job/event-retail-marketing-manager-xpeng-mexico-city-v6rc25bg00s8) — Mexico City, Mexico
- [Staff Machine Learning Engineer](https://feeny.ai/job/staff-machine-learning-engineer-xpeng-santa-clara-am2k1qbg9f2g) — Santa Clara, CA
- [Public Relations Manager](https://feeny.ai/job/public-relations-manager-xpeng-mexico-city-2bnd2y3kxprw) — Mexico City, Mexico
- [Staff Machine Learning Engineer - LLM Quantization & Deployment](https://feeny.ai/job/staff-machine-learning-engineer-llm-quantization-deployment-xpeng-santa-clara-ea4cbv1hwdzc) — Santa Clara, CA
- [Senior Machine Learning Engineer - LLM Quantization & Deployment](https://feeny.ai/job/senior-machine-learning-engineer-llm-quantization-deployment-xpeng-santa-clara-4c3sja4epcx1) — Santa Clara, CA