---
title: 'IT Support Specialist [6 Month Contract] at Motional'
canonical: 'https://feeny.ai/job/it-support-specialist-6-month-contract-motional-singapore-yjd8zt6j89g8'
type: 'job'
last_seen: '2026-09-06'
---

# IT Support Specialist [6 Month Contract] at Motional

- **Company:** Motional
- **Location:** Singapore
- **Posted:** 2026-08-29
- **Last confirmed live:** 2026-09-06
- **Apply:** https://motional.com/open-positions/?gh_jid=7980236003#/7980236003

## Job description

Mission Summary

The ideal candidate will be able to simultaneously act as the face of IT, and provide world-class customer service to our end users and executives. The IT Engineer will support and configure the workstations for Motional’s end users, as well as assist with the automation of various tasks. This role is also responsible for managing and enhancing Motional’s end-user experience by aiding in the continuous improvement of our end-user support process, our endpoint imaging practices, and maintaining departmental hardware across multiple sites.

## What You Will Do

- Serve as the face of IT, building rapport across teams and delivering an exceptional, world-class customer service experience both locally and remotely.
- Creatively problem-solve and troubleshoot issues as they arise. Properly document and process incident requests to meet SLA requirements, and escalate security, hardware, or software concerns to appropriate stakeholders.
- Proactively monitor AV and conferencing equipment to ensure maximum availability. Manage IT inventory lifecycle through our internal asset management tools.
- Master and execute hardware configuration and imaging processes for workstations and laptops using Motional's standardized practices.
- Learn, document, and continuously improve internal IT processes. Create and maintain clear support documentation for both internal and external consumption.
- Partner effectively with multiple internal and external teams to facilitate the successful completion of projects and align with departmental OKRs (Objective and Key Results).
- Utilize a broad familiarity with IT Security best practices to secure the company's IP and help maintain our departmental goal of 99.99% uptime for all IT services.

## Requirements

- 2+ years of experience supporting desktop systems across multiple operating systems (Windows, Mac, & Linux).
- Strong ability to troubleshoot a wide array of problems, ranging from basic networking issues to complex workstation anomalies.
- Solid understanding of IT security practices and their practical application in a corporate environment.
- Capable of performing the physical duties essential to the role, which includes safely lifting, moving, and deploying IT hardware equipment (such as workstations, monitors, and peripherals) across the office.
- A collaborative team player with excellent interpersonal, written, and oral communication skills.
- A highly motivated self-starter who can work effectively with limited supervision.
- A thirst for knowledge and a strong desire to learn new information systems and cutting-edge technologies.

Bonus Skills

- Experience with MDM (Mobile Device Management) administration.
- Familiarity with cellular and mobile device configuration and troubleshooting.

In Return You Can Expect:

- We are a growing IT department and encourage skill set growth among our team. Motional is moving on cutting edge technology and it’s an exciting space to work in.
- We are also an organization that fosters a culture that has a focus on DEI.
- Motional IT Engineers have exposure to a variety of leading edge technology on-premise and in the cloud to deliver capabilities to develop autonomous vehicles and related segments.
- Individuals in this role can expect to have exposure and opportunities to work on large scale storage clusters (PB), high speed networks (100Gbps), high performance compute services in the cloud, and a variety of other industry leading solutions.

Motional is a driverless technology company making autonomous vehicles a safe, reliable, and accessible reality. We’re driven by something more.

Our journey is always people first.

We aren't just developing driverless cars; we're creating safer roadways, more equitable transportation options, and making our communities better places to live, work, and connect. Our team is made up of engineers, researchers, innovators, dreamers and doers, who are creating a technology with the potential to transform the way we move.

Higher purpose, greater impact.

We’re creating first-of-its-kind technology that will transform transportation. To do so successfully, we must design for everyone in our cities and on our roads. We believe in building a great place to work through a progressive, global culture that is diverse, inclusive, and ensures people feel valued at every level of the organization. Diversity helps us to see the world differently; it’s not only good for our business, it’s the right thing to do.

Scale up, not starting up.

Our team is behind some of the industry's largest leaps forward, including the first fully-autonomous cross-country drive in the U.S, the launch of the world's first robotaxi pilot, and operation of the world's longest-standing public robotaxi fleet. We’re driven to scale; we’re moving towards commercialization of our technology, and we need team members who are ready to embrace change and challenges.

Formed as a joint venture between Hyundai Motor Group and Aptiv, Motional is fundamentally changing how people move through their lives. Headquartered in Boston, Motional has operations in the U.S and Asia. For more information, visit  [www.Motional.com](https://c212.net/c/link/?t=0&l=en&o=3300142-1&h=1642745316&u=https%3A%2F%2Fc212.net%2Fc%2Flink%2F%3Ft%3D0%26l%3Den%26o%3D3253528-1%26h%3D3781125006%26u%3Dhttps%253A%252F%252Fc212.net%252Fc%252Flink%252F%253Ft%253D0%2526l%253Den%2526o%253D3089636-1%2526h%253D3468778127%2526u%253Dhttps%25253A%25252F%25252Fc212.net%25252Fc%25252Flink%25252F%25253Ft%25253D0%252526l%25253Den%252526o%25253D2881693-1%252526h%25253D646020682%252526u%25253Dhttps%2525253A%2525252F%2525252Furldefense.com%2525252Fv3%2525252F__http%2525253A%2525252Fwww.motional.com%2525252F__%2525253B!!KT8c38mO!j78LjnhAm2VK7Fu23VO6KlwqDXvVTQFMzmyzieKQqZDQksh2tpWEseK4to8eKzwsEwI%25252524%252526a%25253Dwww.Motional.com%2526a%253Dwww.Motional.com%26a%3Dwww.Motional.com&a=www.Motional.com) and follow us on [Twitter](https://twitter.com/motionaldrive), [LinkedIn](https://www.linkedin.com/company/67123512/), [Instagram](https://www.instagram.com/motionaldrive/) and [YouTube](https://www.youtube.com/channel/UCr__mGPkBb-KMoYWbSGuA9w).

Motional AD Inc. is an EOE. We celebrate diversity and are committed to creating an inclusive environment for all employees. To comply with Federal Law, we participate in E-Verify. All newly-hired employees are queried through this electronic system established by the DHS and the SSA to verify their identity and employment eligibility.

## About Motional

## Company Overview
- **One-liner**: Motional is an autonomous vehicle technology company developing Level 4 driverless systems for robotaxi and delivery services.
- **Entity Type**: Private (joint venture between Hyundai Motor Group and Aptiv)
- **Headquarters**: Boston, Massachusetts, USA (with offices in Las Vegas, Pittsburgh, Santa Monica, and Singapore)
- **Founded**: 2020 (formed as a joint venture; predecessor companies nuTonomy and Ottomatika founded in 2013)
- **Founders**: Motional was created as a joint venture; predecessor companies nuTonomy was co-founded by Karl Iagnemma and Emilio Frazzoli, and Ottomatika was founded by Raj Rajkumar

## Core Business
- **Primary Industry**: Autonomous Vehicle Technology / Self-Driving Systems
- **Target Customers**: B2B partnerships with mobility networks (ride-hail and delivery platforms like Uber), enterprise fleet operators, and mobility service providers
- **Mission**: To make driverless vehicles a safe, reliable, and accessible reality, fundamentally changing how the world moves.

## Products & Services
- **Robotaxi Service (Motional Driverless)**: A fully driverless, Level 4 autonomous vehicle platform designed for ride-hail services. Currently operating commercial robotaxi services on Uber in Las Vegas as of March 2026.
- **Autonomous Delivery**: The same robotaxi platform is designed to support autonomous delivery services, complementing the ride-hail offering.
- **nuScenes Open Source Dataset**: An industry-leading open-source dataset for autonomous vehicle research, demonstrating Motional's commitment to safety-focused data sharing.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private joint venture)
- **Key Metric**: Over 130,000 autonomous rides provided with zero at-fault incidents since predecessor companies began in 2013.
- **Notable Investors/Partners**: Hyundai Motor Group (joint venture partner), Aptiv (joint venture partner), Uber (commercial robotaxi partnership launched in Las Vegas, March 2026).
- **Growth Signals**: Commercial launch of robotaxi service on Uber in Las Vegas (March 2026), over a decade of autonomous driving development, significant scaling of driverless testing operations.

## Competitive Advantages
- **Industry-Leading Safety Record**: Zero at-fault incidents across 130,000+ autonomous rides, with safety as the company's bedrock principle.
- **Unique Joint Venture Structure**: Combines Hyundai's manufacturing expertise (vehicle production, global scale) with Aptiv's automotive technology leadership (sensors, software, integration).
- **Proven Commercial Deployment**: First-mover advantage with a live, paying robotaxi service integrated into Uber's platform in a major US city.
- **Open Source Leadership**: The nuScenes dataset is a widely used industry benchmark, establishing Motional as a thought leader and attracting top talent.

## Strategic Focus
- **Commercialization at Scale**: Expanding the Las Vegas robotaxi service and replicating the model in new markets.
- **Platform Versatility**: Developing the same core technology for both ride-hail and delivery to maximize revenue per vehicle and market opportunity.
- **Safety-First Approach**: Continuing to lead the industry in transparency and safety data sharing to build public trust and regulatory confidence.
- **Partnership Ecosystem**: Deepening integration with Uber and pursuing additional mobility network partnerships globally.

## Why Work Here
- **Purpose-Driven Mission**: Employees are motivated by a clear social purpose: creating safer roads, more equitable transportation, and reducing emissions — not just building technology for profit.
- **Cutting-Edge Engineering Challenges**: Work on the hardest problems in robotics, machine learning, AI, software, and sensor fusion, with direct impact on a product already on the streets.
- **Culture & Values**: Described as "more human than big tech and more structured than start-ups." Core values include Safety as Bedrock, Build for Everyone (diversity & inclusion), Take Ownership, and Deliver the Future.
- **Global, Collaborative Team**: Offices across the US (Boston, Las Vegas, Pittsburgh, Santa Monica) and Asia (Singapore), with a culture that emphasizes collaboration across teams and disciplines.
- **Career Growth & Benefits**: Competitive benefits package, investment in employee development, and a "people first" approach that values career growth and well-being. Remote/hybrid policy not explicitly stated but global office presence suggests flexibility.

## Sources
1. [Motional Website](https://motional.com/)
2. [Motional Careers Page](https://motional.com/careers)
3. [Motional - What We Do](https://motional.com/what-we-do)
4. [Motional - Life at Motional](https://motional.com/life-motional)
5. [Motional - Open Positions](https://motional.com/open-positions)

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