--- title: 'IT Support Specialist at Iambic Therapeutics, Inc' canonical: 'https://feeny.ai/job/it-support-specialist-iambic-therapeutics-inc-san-diego-g98wd14jdssg' type: 'job' last_seen: '2026-10-21' --- # IT Support Specialist at Iambic Therapeutics, Inc - **Company:** Iambic Therapeutics, Inc - **Location:** San Diego, CA - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-10-19 - **Last confirmed live:** 2026-10-21 - **Apply:** https://jobs.ashbyhq.com/iambic-therapeutics/c03e278f-ec98-4fa0-8900-1796ac60d4b4 ## Job description ## JOB SUMMARY We are seeking an IT Support Specialist to facilitate the seamless delivery of IT services and help ensure that our operations meet high standards of performance, reliability, and customer satisfaction. This role combines hands-on IT troubleshooting, user support, and management of lab equipment and resources. This role will also assist with the management of IT service processes, optimizing service performance, and coordinating with cross-functional teams to meet the evolving needs of our clients and stakeholders. This role is based at our San Diego headquarters. ## KEY RESPONSIBILITIES - Act as the first point of contact for clients and key stakeholders, building relationships to understand their needs, provide regular updates, and address any issues. - Provide technical support and troubleshooting for hardware, software, and network-related issues to end-users in a timely manner, escalating issues to other IT team members or vendors when necessary. - Manage and prioritize incoming support tickets using the IT help desk system, ensuring consistent, reliable, and high-quality delivery of IT services that meet agreed-upon service level agreements (SLAs) and key performance indicators (KPIs). - Provide support for on- and off-boarding employees, interns, and consultants. - Create and maintain documentation, FAQs, and user guides to help end-users resolve common issues independently. - Perform regular system updates, patches, and maintenance on end-user devices (PCs, laptops, printers, etc.). - Install, configure, and maintain lab software and hardware, including PCs, servers, network devices, and peripherals. - Analyze current service delivery processes, identify areas for improvement and potential risks, and suggest strategies to enhance operational efficiency, quality, mitigate disruptions and ensure business continuity - Coordinate the implementation of changes to IT systems in collaboration with the IT team, ensuring that changes are communicated, scheduled, and executed smoothly. ## QUALIFICATIONS - Bachelor’s degree in information technology, Computer Science, or a related field, or equivalent work experience. 2-5 years of experience in IT help desk support and/or system administration. - Experience with IT service management frameworks (such as ITIL) and familiarity with best practices in incident, problem, change, and service level management of 3rd party vendors. - Experience assisting with IT Operations projects relating to the deployment of new technology, process improvement, and Information Security - Working knowledge of Windows, macOS, Linux, and mobile systems. Experience with basic networking fundamentals, including TCP/IP, DNS, DHCP, VPNs, and wireless networks. - Proficient in troubleshooting and resolving hardware and software issues on desktops, laptops, printers, and other end-user devices. - Familiarity with ticketing systems (Jira, Zendesk) and remote desktop support tools. - Strong communication skills, with the ability to explain technical issues to non-technical users in a clear and concise manner. - Ability to work independently, manage multiple tasks, and prioritize effectively in a fast-paced environment. Preferred Qualifications: - Certifications such as CompTIA A+, Network+, Microsoft Certified: Modern Desktop Administrator, or similar. - Experience with endpoint/device management solutions (e.g. Microsoft Intune, VMware Workspace ONE). - Experience managing technology labs, including hardware and software deployment and maintenance. ## ABOUT IAMBIC THERAPEUTICS Iambic is a clinical-stage life-science and technology company developing novel medicines using its AI-driven discovery and development platform. Based in San Diego and founded in 2020, Iambic has assembled a world-class team that unites pioneering AI experts and experienced drug hunters. The Iambic platform has demonstrated delivery of new drug candidates to human clinical trials with unprecedented speed and across multiple target classes and mechanisms of action. Iambic is advancing a pipeline of potential best-in-class and first-in-class clinical assets, both internally and in partnership, to address urgent unmet patient need. Learn more about the Iambic team, platform, pipeline, and partnerships at [iambic.ai](http://iambic.ai). ## MISSION & CORE VALUES Our mission is to deliver better medicines through innovations in AI-based discovery technologies. The culture and work at Iambic Therapeutics are profoundly strengthened by the diversity of our people and our differences in background, culture, national origin, religion, sexual orientation, and life experiences. We are committed to building an inclusive environment where a diverse group of talented humans work together to discover therapeutics and create technologies. ## PAY AND BENEFITS We offer industry leading competitive pay, company paid healthcare, flexible spending accounts, voluntary life insurance, 401K matching, and uncapped vacation to our team. We are in a brand-new state-of-the art facility in beautiful San Diego with an onsite gym, dining, and easy access to great places to live and play. ## About Iambic Therapeutics, Inc ## Company Overview - **One-liner**: Iambic Therapeutics is a clinical‑stage biotechnology company that uses an AI‑driven platform to discover and develop novel small‑molecule medicines for oncology and other diseases. - **Entity Type**: Private (late‑stage venture‑backed) - **Headquarters**: San Diego, California, United States - **Founded**: 2020 - **Founders**: Not explicitly named in available sources; leadership includes a Co‑Founder & CEO and a Co‑Founder & CTO. ## Core Business - **Primary industries**: Biotechnology, AI‑powered drug discovery, oncology therapeutics - **Target customers**: B2B partnerships with pharmaceutical companies (e.g., Bayer) and, ultimately, patients through a wholly‑owned pipeline of clinical‑stage candidates - **Mission**: *“Better technology for better medicines”* – using machine learning and automation to transform the creation of new therapeutics ## Products & Services - **Enchant Platform**: A multi‑modal transformer AI that breaks down data barriers between preclinical and clinical R&D, enabling rapid molecular design. - **NeuralPLexer**: A co‑folding AI technology that predicts protein‑ligand structures to guide drug design. - **Automated High‑Throughput Experimentation**: AI‑driven robotics that generate new biological data from novel molecular designs on a weekly cadence. - **IAM1363** (HER2 inhibitor): A highly selective, brain‑penetrant tyrosine kinase inhibitor for HER2‑driven cancers; currently in Phase 1b clinical studies. - **IAM‑C1** (CDK2/4 dual inhibitor): A potential first‑in‑class selective inhibitor for HR+/HER2‑ metastatic breast cancer (preclinical). - **IAM‑K1** (KIF18A inhibitor): A potential best‑in‑class allosteric inhibitor for triple‑negative breast cancer, ovarian cancer, and other solid tumors (preclinical). - **Undisclosed programs**: Additional wholly‑owned candidates across multiple target classes and mechanisms. ## Market Standing - **Valuation**: Not publicly disclosed - **Key Metric**: **Total funding** – $330.8 M (including a $100 M Series B in Oct 2023, a $50 M Series B extension in Apr 2024 led by EXOR N.V. and Mubadala Capital, and a $127.8 M venture round in Nov 2025) - **Notable Investors/Partners**: EXOR N.V., Mubadala Capital, Nexus Venture, Bayer (collaboration in AI drug discovery), and a Scientific Advisory Board including Nobel Laureate Frances Arnold (Caltech) - **Growth Signals**: - Headcount of **117** (64.5 % year‑over‑year growth) - Active job postings: **18** (+200 % quarterly, +50 % yearly) - Pipeline advanced from program launch to IND in **2 years** (vs. 6‑year industry average for IAM1363) - Broad platform applicability demonstrated across orthosteric, allosteric, and protein‑protein interaction modalities ## Competitive Advantages - **Speed**: AI‑driven platform can deliver development candidates to clinical trials in roughly one‑third the industry average time. - **Selectivity & Differentiated Profiles**: IAM1363 shows > 5000‑fold selectivity against EGFR, avoiding EGFR‑driven toxicity; IAM‑C1 targets CDK2/4 with a novel selectivity profile. - **Broad Platform Applicability**: Platform has produced leads across diverse protein classes and mechanisms (orthosteric, allosteric, PPI modulators). - **Integration of AI and Drug Hunting**: Tightly integrated team of AI experts and seasoned drug hunters, with a culture of “audacity” that tackles hard chemistry problems. ## Strategic Focus - Advancing the clinical pipeline: IAM1363 Phase 1b, preparing IAM‑C1 and IAM‑K1 for IND‑enabling studies. - Expanding platform partnerships (e.g., Bayer collaboration). - Scaling the organization: actively hiring in ML science, computational chemistry, medicinal chemistry, and clinical operations. - Exploring new therapeutic areas and target classes through the Enchant and NeuralPLexer technologies. ## Why Work Here - **Culture**: Values of **Respect**, **Collaboration**, and **Audacity** – cross‑functional teamwork with resilience and optimism; a flat, high‑trust environment. - **Work Model**: Based in La Jolla/San Diego, CA; the company emphasizes on‑site collaboration for drug‑discovery and lab‑based roles; remote/hybrid policy not explicitly stated. - **Team Growth**: Rapidly scaling (headcount +64 % YoY) with a strong pipeline of open roles in ML, computational chemistry, drug product development, and clinical operations. - **Cutting‑Edge Work**: Opportunity to work at the intersection of frontier AI (large multimodal models, agentic data pipelines) and real‑world drug discovery that reaches patients. - **Leadership & Mentorship**: Advisory board includes Nobel laureate and former NVIDIA AI director; close integration of AI and biology. ## Sources 1. [iambic.ai](https://www.iambic.ai/) – Homepage, platform, and corporate overview 2. [iambic.ai/about](https://www.iambic.ai/about) – Leadership, advisory board, investors 3. [iambic.ai/pipeline](https://www.iambic.ai/pipeline) – Pipeline details (IAM1363, IAM‑C1, IAM‑K1) 4. [iambic.ai/careers](https://www.iambic.ai/careers) – Careers page, values, open positions 5. [linkedin.com/company/iambic-ai](https://www.linkedin.com/company/iambic-ai) – Company stats (headcount 117, $3.4M revenue, $330.8M funding, funding rounds, employee growth) ## Other roles at Iambic Therapeutics, Inc - [Sr. Project Manager, Clinical Development](https://feeny.ai/job/sr-project-manager-clinical-development-iambic-therapeutics-inc-san-diego-ypkbzp0zb86s) — San Diego, CA - [Sr Associate Scientist I or II, Medicinal Chemistry](https://feeny.ai/job/sr-associate-scientist-i-or-ii-medicinal-chemistry-iambic-therapeutics-inc-san-7zek78ek4h8y) — San Diego, CA - [Principal Scientist, Medicinal Chemistry](https://feeny.ai/job/principal-scientist-medicinal-chemistry-iambic-therapeutics-inc-san-diego-et7kjjyvc1yv) — San Diego, CA - [Principal / AD / Director, Agentic AI](https://feeny.ai/job/principal-ad-director-agentic-ai-iambic-therapeutics-inc-san-diego-1g1gksks4q51) — San Diego, CA - [Senior Principal Statistical Programmer](https://feeny.ai/job/senior-principal-statistical-programmer-iambic-therapeutics-inc-united-states-vv0e4pvvfypz) — United States - [Software Engineer I/II - Scientific Computing](https://feeny.ai/job/software-engineer-i-ii-scientific-computing-iambic-therapeutics-inc-boston-2vn970jxspag) — Boston, MA - [Sr. Associate Scientist I / II – High Throughput Chemistry](https://feeny.ai/job/sr-associate-scientist-i-ii-high-throughput-chemistry-iambic-therapeutics-inc-41r8p5392c9w) — San Diego, CA - [Research Scientist I / II – High Throughput Chemistry](https://feeny.ai/job/research-scientist-i-ii-high-throughput-chemistry-iambic-therapeutics-inc-san-w3jqhf0wj7pb) — San Diego, CA - [Lead Clinical Data Manager](https://feeny.ai/job/lead-clinical-data-manager-iambic-therapeutics-inc-united-states-1ene81pwjjw6) — United States - [Senior Analyst, Corporate FP&A](https://feeny.ai/job/senior-analyst-corporate-fp-a-iambic-therapeutics-inc-san-diego-1j3vjtvm2vyz) — San Diego, CA