---
title: 'IT Support Specialist Intern at Reflect Orbital'
canonical: 'https://feeny.ai/job/it-support-specialist-intern-reflect-orbital-hawthorne-xrzn9p9nwcmj'
type: 'job'
last_seen: '2026-10-26'
---

# IT Support Specialist Intern at Reflect Orbital

- **Company:** Reflect Orbital
- **Location:** Hawthorne, CA
- **Compensation:** $27–$31/hr
- **Employment:** internship
- **Work type:** onsite
- **Posted:** 2026-10-19
- **Last confirmed live:** 2026-10-26
- **Apply:** https://jobs.ashbyhq.com/reflect-orbital/8f4f8e74-b386-41b4-8154-7e5e50a34205

## Job description

At Reflect, you will be expected to move fast, have a lot of ownership and, most importantly, be able to effect change. If this excites you, we are interested in hearing about your best work and accomplishments across any domain and from any points in your life.

## About the Role

We are looking for an IT Support Specialist Intern to join our internal IT team. You will be the first point of contact to support the technology needs across the company: account access, laptops and workstations, printers, conference rooms. This is a hands-on role covering many of the growing IT support tasks at Reflect Orbital.

## Responsibilities

- Serve as support for employee IT requests, resolving tickets or escalating as needed
- Diagnose connectivity issues on Windows, macOS, and Linux machines
- Prepare and configure laptops and workstations
- Onboarding and offboarding users, on services like AWS, Google, and Windows
- Handle account access requests: password and 2FA resets, license and seat assignment across Google Workspace, Microsoft 365, Slack, Jira, and Adobe
- Contribute to IT documentation, internal knowledge base, and write user facing guides
- Keep the server room, IT rack, and inventory of supplies organized and stocked
- Place hardware and supply orders
- Coordinate warranty repairs and onsite vendor technician visits
- Managing and recording IT assets
- Assist with wireless access points, switch ports, VLAN and DNS changes, and VPN/mesh network enrollment

## Minimum Qualifications

- Currently enrolled in a university program in Information Technology, Computer Science, Cybersecurity, Information Systems, or a related field
- Working knowledge of Windows and comfortable with macOS and Linux
- Familiarity with Google Workspace and/or Microsoft 365
- Familiarity with networking concepts
- Experience diagnosing PC hardware issues
- Strong communication skills
- Able to work on site and occasionally lift/move equipment up to 40 lbs.

Ideal Qualifications

- Prior help desk, IT Support, or computer repair experience
- Exposure to identity and access management concepts: SSO, MFA, least privilege, password managers
- Hands on experience with PC building and networking gear (e.g., UniFi)
- Basic scripting (PowerShell, Bash, or Python)
- Hands-on experience with AWS: IAM / Identity Center, EC2, VPC, S3, CloudWatch, Cost Explorer
- Awareness of IT compliance frameworks (CMMC, NIST 800-171, ISO 27001)

Even if you don’t meet 100% of the above qualifications, we are likely still interested in hearing from you. Hiring exceptional individuals is our #1 priority, and we believe that exceptional people often have highly unusual backgrounds. We are also interested in carving out unique roles for unconventional people that we are excited about working with.

## Benefits

Reflect Orbital’s success will hinge on our team, which is why our compensation and benefits plan is designed to reward our employees and support their families as generously as we’re able.

- Generous paid time off
- Healthy lunches provided daily

## Equal Opportunity

Reflect Orbital is an Equal Opportunity Employer; employment with Reflect Orbital is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

More about Reflect Orbital:

[Learn more about our team here.](https://www.reflectorbital.com/team)

## About Reflect Orbital

## Company Overview
- **One-liner**: Reflect Orbital is building a constellation of orbiting mirrors to deliver concentrated sunlight on demand for energy, agriculture, and nighttime illumination.
- **Entity Type**: Private (Series A)
- **Headquarters**: Hawthorne, California, United States
- **Founded**: 2021
- **Founders**: Not publicly available

## Core Business
- **Primary industries**: Space‑enabled infrastructure, renewable energy, agriculture, defense, urban lighting
- **Target customers**: B2B – solar farm operators, industrial sites, agricultural producers, defense contractors, municipalities, and event organizers
- **Mission**: "Make clean, abundant energy available on demand" and "unlock the sun’s full potential here on Earth"

## Products & Services
- **Energy Service**: Extends solar farm capacity factor by delivering reflected sunlight (adjustable intensity up to 36,000 lux, durations from minutes to hours). Aimed at dispatchable clean power without new ground infrastructure.
- **Lighting Service**: Provides on‑demand, precise illumination for agriculture (extend growing seasons), industrial sites, search & rescue, defense operations, and public experiences. Brightness ranges from 0.1 lux (full‑moon equivalent) to 100 lux (indoor work area) with configurable spot sizes.
- **Platform**: Access via app/website; the light can be turned off instantly and is fully adjustable.

## Market Standing
- **Valuation**: Not disclosed
- **Key Metric**: Total funding – $26.5M, with a $20M Series A raised approximately one year ago
- **Notable Investors**: Undisclosed (backed by "the best" per careers page)
- **Growth Signals**: Founded in 2021, raised significant Series A; plans to deploy initial 2 satellites for testing in 2026, scaling to 36 satellites by 2028 and eventually a constellation of 50k+ satellites by 2035.

## Competitive Advantages
- **Space‑based mirrors** – no ground infrastructure required, can illuminate any precise area on Earth on demand
- **Instant on/off** – light can be shut off quickly, preventing spillover and avoiding sensitive areas (e.g., observatories)
- **Adjustable intensity** – from moonlight to bright daylight, configurable via software
- **Safety design** – light cannot start fires or harm eyes; kept within requested service area
- **Dispatchability** – enables solar farms to generate power after sunset, improving capacity factor without land or storage

## Strategic Focus
- **Near‑term** (2026‑2028): Launch first test satellites, prove Energy Service for solar farms and Lighting Service for early adopters
- **Medium‑term** (2028‑2030): Scale constellation to hundreds of satellites, expand into agriculture, industrial, and defense markets
- **Long‑term** (2030‑2035): Reach full constellation of thousands of satellites, replace streetlights, reduce light pollution, and provide uninterrupted solar power globally

## Why Work Here
- **Culture**: Highly technical, ambitious, and fast‑paced environment. Described as solving "a problem most assume is impossible at planetary scale" with "extreme ownership, moving fast and learning and iterating in reality."
- **Work mode**: Hardware‑focused company located in Hawthorne, CA – likely on‑site; remote/hybrid policy not specified
- **Perks**: Not explicitly listed, but emphasis on working with top talent on groundbreaking technology with a clear, mission‑driven impact
- **Open roles**: Listed on [Ashby careers page](https://jobs.ashbyhq.com/reflect-orbital) across engineering, science, and operations functions

## Sources
1. [reflectorbital.com](https://www.reflectorbital.com/)
2. [reflectorbital.com/careers](https://www.reflectorbital.com/careers)
3. [cbinsights.com](https://www.cbinsights.com/company/reflect-orbital)
4. [linkedin.com](https://www.linkedin.com/company/reflectorbital)
5. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/reflect-orbital)

## Other roles at Reflect Orbital

- [Director, Government Partnerships](https://feeny.ai/job/director-government-partnerships-reflect-orbital-washington-rg0na765my70) — Washington, DC
- [Marketing Director](https://feeny.ai/job/marketing-director-reflect-orbital-hawthorne-nbd6qyyxp3ts) — Hawthorne, CA
- [Mission Operations Engineering Intern](https://feeny.ai/job/mission-operations-engineering-intern-reflect-orbital-hawthorne-nnfznbj2gc98) — Hawthorne, CA
- [Ground Software Engineering Intern](https://feeny.ai/job/ground-software-engineering-intern-reflect-orbital-hawthorne-je9j8wjzq2sm) — Hawthorne, CA
- [Mechanical Engineering Intern](https://feeny.ai/job/mechanical-engineering-intern-reflect-orbital-hawthorne-y6s1grc6ggf3) — Hawthorne, CA
- [Embedded Firmware Engineering Intern](https://feeny.ai/job/embedded-firmware-engineering-intern-reflect-orbital-hawthorne-zv97y612kwr3) — Hawthorne, CA
- [Flight Software Engineering Intern](https://feeny.ai/job/flight-software-engineering-intern-reflect-orbital-hawthorne-fx22t5mdtqqz) — Hawthorne, CA
- [GNC Engineering Intern](https://feeny.ai/job/gnc-engineering-intern-reflect-orbital-hawthorne-mnqg2k3ptcj6) — Hawthorne, CA
- [Principal GNC Engineer](https://feeny.ai/job/principal-gnc-engineer-reflect-orbital-hawthorne-qcxe7s1zw44v) — Hawthorne, CA
- [Senior GNC Engineer](https://feeny.ai/job/senior-gnc-engineer-reflect-orbital-hawthorne-y1v5pbqpazwm) — Hawthorne, CA