---
title: 'IT Support Specialist at Numerix'
canonical: 'https://feeny.ai/job/it-support-specialist-numerix-new-york-new-york-8r54b1wnx0nn'
type: 'job'
last_seen: '2026-09-10'
---

# IT Support Specialist at Numerix

- **Company:** Numerix
- **Location:** New York New York, United States
- **Posted:** 2026-08-24
- **Last confirmed live:** 2026-09-10
- **Apply:** https://job-boards.greenhouse.io/numerix/jobs/5397181008

## Job description

Since our founding in 1996, Numerix has been at the vanguard of financial technology, providing quantitative analytics and software that redefine pricing and risk management across the financial markets. Through recent strategic acquisitions, Numerix has further strengthened its leadership position, empowering financial institutions worldwide to transform risk into opportunity with confidence. As AI reshapes capital markets technology, Numerix is focused on combining the speed and flexibility of AI with the deterministic, auditable, and governed calculations that financial institutions require.

We are seeking a skilled and motivated IT Support Specialist to join our growing fintech organization in Manhattan, NY. This role involves managing and supporting a diverse range of systems, ensuring the security and efficiency of our IT infrastructure. As part of our collaborative team, you will work with cutting-edge technologies and contribute to innovative projects, helping us maintain our competitive edge. We value diversity, innovation, and a passion for technology, and we encourage candidates of all backgrounds to apply.

What You’ll Do:

- Provide in-person and remote support to resolve technical issues for end-users with a high level of customer satisfaction.
- Monitor and manage the Service Desk, ensuring tickets are prioritized and resolved efficiently.
- Manage PC setup, deployment, and onboarding processes for new employees using standardized hardware, images, and software.
- Offboarding process and device collection.
- Maintain an accurate inventory of IT equipment, software, and licenses.
- Document internal IT policies, procedures, and technical guides.
- Perform user account administration across systems including Active Directory, Office 365, and other enterprise tools.
- Support weekend on-call duties on a rotating schedule.
- Configure, monitor, and maintain computer systems, servers, and cloud platforms (e.g., AWS, Azure).
- Perform upgrades and patch management to ensure systems are up-to-date.
- Ensure IT infrastructure security by implementing best practices.
- Provide technical guidance and support during IT projects and upgrades.

What We’re Looking For:

- Strong customer service skills and ability to explain technical concepts to non-technical users.
- In-depth knowledge of Windows operating systems (Windows 11 and prior versions).
- Proficiency in Active Directory administration, including user and group management.
- Experience with endpoint management tools such as Intune or similar.
- Strong understanding of Office 365 use and administration.
- Familiarity with cloud platforms (AWS, Azure, or Google Cloud) for system management and deployment.
- Proficiency in creating and maintaining IT documentation.
- Availability to work evenings or weekends as required.
- Strong analytical and problem-solving skills.
- At least 3 years of experience in IT system administration in an enterprise environment.

Education and Certifications

- Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
- A+ Certification (preferred).
- Microsoft Certified Professional (MCP) or equivalent.
- Familiarity with ITIL practices (preferred).

Where You’ll Work:

- This is an on-site role based in our shiny, new headquarters in Midtown Manhattan.  The successful candidate must live within a commutable distance, or be willing to relocate.

An important note on salary:

The annual pay range for this position is based on the preferred primary location of the role which is listed above. If you are applying to this role at a location that is not the preferred primary location, please keep in mind the salary range will vary and may fall outside of what is listed. Base pay offered may vary depending on job-related knowledge, skills, and experience.

Also note that unsolicited contact from third-party recruiters or agencies will not be considered at this time. We respectfully request no outreach from agencies.

## About Numerix

## Company Overview
- **One-liner**: Numerix provides quantitative analytics and risk management software for financial derivatives, fixed income, and structured products, turning uncertainty into opportunity through advanced modeling and technology.
- **Entity Type**: Private (acquirer: Genstar Capital, 2022)
- **Headquarters**: New York City, New York, United States
- **Founded**: 1996
- **Founders**: Alexander Sokol, Nigel Goldenfeld, Mitchell Feigenbaum, Michael Goodkin

## Core Business
- Primary industry/industries: Financial technology (FinTech), Risk management software, Capital markets analytics
- Target customers: B2B – sell-side institutions (banks, broker-dealers), buy-side firms (asset managers, insurance companies, hedge funds), and FinTech/consulting firms
- Mission or purpose: “Empower financial market participants to turn uncertainty into opportunity through the power of quantitative analytics and technology”

## Products & Services
- **[Numerix Oneview](https://www.numerix.com/)**: Real-time front/middle-office risk management platform integrating pre-trade pricing, post-trade valuation, XVA, counterparty credit risk, market risk, and regulatory capital (SaaS/platform)
- **[Numerix CrossAsset](https://www.numerix.com/)**: Pricing and risk analytics for multi-asset OTC derivatives and structured products (SDK/API)
- **[PolyPaths](https://www.numerix.com/)**: Fixed income and asset-liability management (ALM) analytics covering bonds, mortgages, MSRs, ABS (acquired 2023)
- **[Kynex](https://www.numerix.com/)**: Convertible securities valuation, portfolio & risk management, trade flow/order management (acquired 2024)
- **[FINCAD Analytics Suite](https://www.numerix.com/)**: Derivatives and fixed-income pricing/risk analytics for buy-side institutions (acquired 2023)
- **[NxCore](https://www.numerix.com/)**: Cloud-based capital markets development platform with Python libraries and APIs for building custom apps

## Market Standing
- **Valuation/Market Cap**: Not publicly available (private company owned by Genstar Capital)
- **Key Metric**: 550+ employees, 90 partners, clients in 52 countries
- **Notable Investors/Partners**: Genstar Capital (owner)
- **Growth Signals**: Ranked #14 in Chartis RiskTech100 2026; won Front Office Risk Management and XVA category awards; three acquisitions in 2023–2024 (FINCAD, PolyPaths, Kynex) expanding from trading book to banking book and convertible securities

## Competitive Advantages
- 30+ years of domain expertise with industry-standard quantitative models
- Covers the full trade lifecycle across all asset classes (rates, FX, equity, credit, commodities, inflation, hybrids)
- Unmatched transparency and flexibility – clients see exactly how calculations are generated
- Strong regulatory compliance support (SA-CCR, FRTB, ISDA SIMM)

## Strategic Focus
- Deepening penetration in the banking book via ALM (PolyPaths) and buy-side analytics (FINCAD)
- Accelerating cloud-native, microservices-based platform (Oneview) for enterprise scalability
- Building a developer ecosystem with NxCore to enable faster client innovation

## Why Work Here
- Culture of quantitative excellence: 47% of employees hold advanced degrees; 60% different nationalities; 40+ languages spoken
- Offices in New York, Fair Lawn (NJ), Hong Kong, Singapore; hybrid/office environment likely given capital markets nature
- Direct impact on critical financial infrastructure; “When numbers matter, Numerix is the answer”
- Growth through recent acquisitions means cross-team collaboration and expanding product scope

## Sources
1. [numerix.com](https://www.numerix.com/)
2. [numerix.com/careers](https://www.numerix.com/careers)
3. [wikipedia.org](https://en.wikipedia.org/wiki/Numerix)
4. [linkedin.com](https://www.linkedin.com/company/numerix)

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