---
title: 'IT Support Specialist at Redwood Materials'
canonical: 'https://feeny.ai/job/it-support-specialist-redwood-materials-mccarran-vpr4w33nr6nh'
type: 'job'
last_seen: '2026-10-26'
---

# IT Support Specialist at Redwood Materials

- **Company:** Redwood Materials
- **Location:** Mccarran, NV / Ridgeville, SC
- **Posted:** 2026-06-30
- **Last confirmed live:** 2026-10-26
- **Apply:** https://boards.greenhouse.io/redwoodmaterials/jobs/6103250004?gh_jid=6103250004

## Job description

## About Redwood Materials

Redwood Materials was founded in 2017 by JB Straubel, co-founder and former CTO of Tesla, on a simple but radical idea: the critical minerals powering the energy transition already exist. They just need to come back. Today Redwood is the largest lithium-ion battery recycler in North America — recovering, refining, and redeploying critical minerals from end-of-life batteries back into the supply chain. On the energy side, Redwood has deployed the largest second-life battery project in the world, delivering power to AI data centers in months rather than years using proprietary energy architecture engineered entirely in-house. The company is profitable, the market it operates in is projected to grow 20 to 50 times over the next decade, and Redwood is the only company with the supply chain, the technology, and the operational scale to lead it.

Position Summary:

Redwood Materials is seeking an experienced & skilled individual to join the IT/OT Support team for our fast-growing and dynamic environment. The individual in this role will provide support for end-user devices, software, accounts, and workflows. They will work with and receive ticket escalation from their peers on the support team, and they will utilize the IT helpdesk ticketing system for issue intake, documentation, and escalation to other support teams. This role will involve support of employees and devices on-site at multiple facilities, mobile, as well as remote employees who are national and international in a mix of business and industrial settings. Occasional personal vehicle use. May include national and international travel.

Essential Duties and Responsibilities

- Enterprise endpoint support – laptop and desktop management, domain accounts, software support, printers
- Manufacturing support – Supervisory Control and Data Acquisition (SCADA) devices, Human-Machine Interfaces (HMIs), process cameras, label printers, barcode scanners.
- Provision, maintain, and support Windows, MacOS, Linux, iOS, and Android based systems and devices
- Manufacturing Execution System (MES) Process development & support
- Thorough troubleshooting, documentation, and resolution of support issues and processes
- Escalation of trouble tickets to other support teams
- Utilize the IT Knowledge Base system to define and promote best practices and procedures within the Redwood enterprise IT environment
- Serve as knowledge lead for enterprise best practices on operational workflows and processes utilizing technology
- Serve as the lead on enterprise projects involving IT, including construction, equipment moves, and new technology implementations.
- Configure and define IT services utilizing technologies like Microsoft Active Directory, Group Policies, Microsoft Entra, inventory and warehouse system mobile device and endpoint management, and more.

Skills, Knowledge, and Abilities

- 1+ years in an enterprise IT Support related role
- Supporting HMIs, label printers, scanners, and other process support equipment
- IT Desktop Support, Active Directory, Microsoft Azure, Windows, MacOS, Linux
- Excellent customer service, attitude, and self-motivation
- Desire to learn and grow along with the company

The position is full-time. Compensation will be commensurate with experience.

We collect personal information (PI) from you in connection with your application for employment with Redwood Materials, including the following categories of PI: identifiers, personal records, professional or employment information, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment. If you have additional privacy-related questions, please contact us at privacy@redwoodmaterials.com.

## About Redwood Materials

## Company Overview
- **One-liner**: Redwood Materials recycles lithium-ion batteries to recover critical minerals and deploys large-scale energy storage systems, building a domestic circular supply chain for batteries.
- **Entity Type**: Private (Late-stage; Series E closed at $425M in October 2025)
- **Headquarters**: Carson City, Nevada, USA (with campuses in Northern Nevada, South Carolina, and an R&D center in San Francisco)
- **Founded**: 2017
- **Founders**: JB Straubel (former Tesla CTO)

## Core Business
- **Primary industry**: Battery recycling, critical materials production, and energy storage
- **Target customers**: B2B – automotive OEMs, data center operators, utilities, and grid-scale energy storage buyers
- **Mission/purpose**: “Securing U.S. critical materials. Powering America’s energy future.” – building a resilient domestic supply chain for batteries and enabling the energy transition.

## Products & Services
- **Critical Materials Production**: Recovers lithium, nickel, cobalt, and copper from end-of-life batteries (recycling) and produces cathode active material at scale. [redwoodmaterials.com](https://www.redwoodmaterials.com/)
- **Redwood Energy**: Designs, integrates, and deploys large-scale energy storage systems (BESS) for data centers and the grid, using both new and repurposed batteries. [redwoodmaterials.com](https://www.redwoodmaterials.com/)
- **Battery Bin**: Consumer-facing recycling program launched in December 2025 to collect end-of-life batteries. [redwoodmaterials.com/about/](https://www.redwoodmaterials.com/about/)

## Market Standing
- **Valuation**: ~$6 billion (as of October 2025, per Wikipedia)
- **Key Metric**: Total funding raised >$1.4B (over $1B in 2023 plus $425M Series E in 2025). Annual revenue not publicly disclosed.
- **Notable Investors/Partners**: Partners include Volkswagen Group of America, Panasonic, GM/Ultium Cells, Volvo, Amazon, Toyota, Southern Company, BMW of North America, Crusoe, Lime, Caterpillar, Isuzu. [redwoodmaterials.com](https://www.redwoodmaterials.com/)
- **Growth Signals**: 
  - Opened South Carolina recycling campus (2025) and SF R&D center (2025)
  - Launched Redwood Energy storage division (2025)
  - Expanded into Europe (2022)
  - Recognized as Fast Company’s World’s 50 Most Innovative Companies (2024, 2026) and Time100 Climate (2024)
  - Active job postings: 79 (as of mid-2026), with monthly growth of +83.7% [linkedin.com](https://www.linkedin.com/company/redwood-materials)

## Competitive Advantages
- **Technology moat**: Recovers >95% of metals (nickel, cobalt, lithium, copper) from end-of-life batteries, creating a low-cost domestic source of critical materials.
- **Vertical integration**: Combines recycling, refining, cathode production, and energy storage deployment under one roof.
- **Strategic partnerships**: Deep relationships with nearly every major automotive OEM and energy companies, ensuring feedstock and offtake.
- **First-mover in U.S. battery circularity**: One of the largest domestic sources of critical minerals, reducing reliance on foreign supply chains.

## Strategic Focus
- Scale domestic battery material production and energy storage manufacturing to meet U.S. grid and EV demand.
- Expand Redwood Energy as a standalone business unit for utility and data center storage.
- Grow consumer recycling programs (Battery Bin) and deepen partnerships with automakers and energy companies.
- Continue R&D in advanced battery chemistries and recycling processes at the San Francisco innovation center.

## Why Work Here
- **Mission-driven culture**: Employees are motivated by building a resilient U.S. energy future and solving climate challenges.
- **Pioneering environment**: Described as “pioneers, innovators, and collaborators” working on chemistry, materials science, automation, and advanced equipment design. [redwoodmaterials.com/join/](https://www.redwoodmaterials.com/join/)
- **Locations**: Multiple campuses – Tahoe (Northern Nevada), Carolina (South Carolina), and downtown San Francisco R&D center.
- **Growth opportunities**: Rapid scaling with 79+ open roles across engineering, operations, EPC, software, and business functions. Top talent sources include Tesla (207 alumni), Panasonic, Rivian, and Chewy.
- **Work style**: Hybrid/office presence expected at campuses; culture emphasizes making difficult decisions and implementing design constraints to drive impact.

## Sources
1. [redwoodmaterials.com](https://www.redwoodmaterials.com/)
2. [redwoodmaterials.com/about/](https://www.redwoodmaterials.com/about/)
3. [redwoodmaterials.com/join/](https://www.redwoodmaterials.com/join/)
4. [linkedin.com](https://www.linkedin.com/company/redwood-materials)
5. [wikipedia.org](https://en.wikipedia.org/wiki/Redwood_Materials)

## Other roles at Redwood Materials

- [Energy Production Planner](https://feeny.ai/job/energy-production-planner-redwood-materials-mccarran-52s8s85vpcz7) — Mccarran, NV
- [Staff Global Supply Manager, Construction](https://feeny.ai/job/staff-global-supply-manager-construction-redwood-materials-san-francisco-3n2x4fcm6etp) — San Francisco, CA
- [Payroll Specialist III](https://feeny.ai/job/payroll-specialist-iii-redwood-materials-carson-city-30e05zkbpw79) — Carson City, NV
- [Controls Engineer](https://feeny.ai/job/controls-engineer-redwood-materials-mccarran-8m18h7q532d6) — Mccarran, NV
- [Staff Environmental Engineer](https://feeny.ai/job/staff-environmental-engineer-redwood-materials-mccarran-qbc1h522m5tr) — Mccarran, NV
- [Senior Supply Chain Program Manager, Energy Storage](https://feeny.ai/job/senior-supply-chain-program-manager-energy-storage-redwood-materials-san-a0d24zgf7tnd) — San Francisco, CA
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- [Accounts Payable Specialist](https://feeny.ai/job/accounts-payable-specialist-redwood-materials-carson-city-5984ftx3yhrp) — Carson City, NV
- [Senior Finance Associate](https://feeny.ai/job/senior-finance-associate-redwood-materials-san-francisco-pgkdjce6g6a5) — San Francisco, CA