---
title: 'IT Systems Architect at Contact Government Services, LLC'
canonical: 'https://feeny.ai/job/it-systems-architect-contact-government-services-llc-miami-68a9fj4rt6r1'
type: 'job'
last_seen: '2026-09-07'
---

# IT Systems Architect at Contact Government Services, LLC

- **Company:** Contact Government Services, LLC
- **Location:** Miami, FL
- **Compensation:** $120k–$163k
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-03-06
- **Last confirmed live:** 2026-09-07
- **Apply:** https://jobs.lever.co/cgsfederal/634f6635-79e1-4740-adc5-1da75310f626

## Job description

IT Systems Architect Employment Type: Full Time, Mid level Department: Information Technology

As an IT Lead System Architect for CGS, you will lead multiple teams consisting of developers, subject matter experts and stakeholders to convert the business requirements, process workflows, and use cases into a fully functional application. You will use an enterprise level vision and be responsible for mentoring and empowering the application development teams. As the PEGA architect you will assist in the development and review of technical deliverables. A successful candidate will have the ability to establish standards, develop repeatable processes, and design reusable components. A key role for this job is to assist in project planning, including development of timelines, composition of technical teams, and leveling of resources.

CGS brings motivated, highly skilled, and creative people together to solve government’s most dynamic problems with cutting edge technology. To carry out our mission, we are seeking candidates that are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.

Skills and attributes for success:

- Act as the liaison between Lead Business Architect and ITO PEGA teams and have ability to translate between technical and nontechnical team members
- Work closely with Business Product Owners and Stakeholders, Lead Business Analysts to translate the business requirements to application
- Participate in Agile software development sprints and sprint planning activities
- Define solution acceptance criteria and assist in software testing
- Publish software release notes and maintain other product documentation
- Mentor Software Development team members as needed
- Participate in and provide support to customer success teams
- Capture functional software requirements and translate into user stories

Qualifications:

- Bachelor’s Degree in Computer Science or related field
- 4+ years of experience with PEGA Smart BPM
- 4+ years of experience with Case Development
- 4+ years of experience as a PEGA Business Architect
- 4+ years of experience in managing software functional requirements throughout the SDLC
- 4+ years of experience with Agile Software Development
- 4+ years of experience in documentation of requirements, test cases, and training material
- 4+ years of experience in leading test execution
- 4+ years of experience in configuration and deployment of software solutions at the enterprise level
- Strong communication skills
- Experience in an organization that develops and delivers software to customers

Our commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting edge technology with world-class personnel to deliver customized solutions that fit our clients’ specific needs. We are committed to solving the most challenging and dynamic problems.

For the past seven years we’ve been growing our government-contracting portfolio, and along the way we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.

Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.

We care about our employees. Therefore, we offer a comprehensive benefits package.

- Health, Dental, and Vision
- Life Insurance
- 401k
- Flexible Spending Account (Health, Dependent Care, and Commuter)
- Paid Time Off and Observance of State/Federal Holidays

Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Join our team and become part of meaningful government innovation!

Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/

For more information about CGS please visit: https://www.cgsfederal.com or contact: Email: info@cgsfederal.com

#CJ

## About Contact Government Services, LLC

## Company Overview
- **One-liner**: Contact Government Services (CGS) delivers technology, staffing, and consulting solutions to help U.S. federal agencies modernize and streamline operations.
- **Entity Type**: Private (Privately Held)
- **Headquarters**: Washington, District of Columbia, United States
- **Founded**: Not publicly disclosed (the company references a 7-year history of government contracting as of its website content, suggesting formation around 2017)
- **Founders**: Not publicly listed; key executives include Anthony Miller (Partner, CEO) and Brian York (Partner, COO)

## Core Business
- Primary industry: Government Relations Services / Federal Contracting
- Target customers: U.S. federal government agencies (B2G)
- Mission: “Simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources” — combining cutting-edge technology with world-class personnel to solve complex public-sector challenges

## Products & Services
- **Staffing**: Full-time, part-time, contract, and temp placements for legal, IT, software engineering, document review, data management, network management, help desk, and project management roles.
- **Technology Solutions**: Cloud services, data processing & hosting, IT infrastructure & operations, software development, eDiscovery platforms (e.g., Veritas, Relativity), and cybersecurity (ISO 27001 certified).
- **Consulting & Project Management**: Agile project management, business process design, analytics/dashboarding, and strategic advisory for government modernization.
- **Training & Support**: Custom training programs and ongoing technical support for deployed solutions.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company)
- **Key Metric**: Headcount of 46 employees (+119% year-over-year); active job postings exceed 3,900 (+2,452% year-over-year), signaling rapid scaling.
- **Notable Investors/Partners**: Sister company Contact Discovery Services LLC; strategic partnerships with technology vendors (e.g., Microsoft Azure, AWS, ServiceNow, Veritas). No external funding rounds publicly reported.
- **Growth Signals**: Massive surge in hiring (3,905 open positions), strong LinkedIn follower growth (+69.8% yearly to 169K), and expansion into multiple office locations (Washington, DC; San Francisco, CA; remote/hybrid roles).

## Competitive Advantages
- **Government-First Focus**: Entirely dedicated to federal contracting, with deep understanding of agency compliance, security requirements, and procurement processes.
- **ISO 27001 Certification**: Demonstrated commitment to information security management, a critical differentiator for government work.
- **Bicoastal Presence**: Headquarters in Washington, DC (proximity to federal clients) and a San Francisco office (access to tech talent and innovation).
- **Integrated Service Model**: Offers a full spectrum from staffing to technology implementation and project management, providing end-to-end solutions.

## Strategic Focus
- **Scaling Rapidly**: Aggressively hiring across IT, legal, and consulting roles to meet growing government demand.
- **Technology Modernization**: Helping agencies replace legacy systems with cloud, automation, and data-driven solutions.
- **eDiscovery & Legal Services**: Expanding its strong foothold in electronic discovery and document review through its partnership with Contact Discovery Services.

## Why Work Here
- **Mission-Driven Culture**: Employees work on meaningful problems that directly improve government efficiency and public service.
- **Growth Opportunities**: With explosive headcount and job posting growth, early hires have significant room for advancement.
- **Benefits Package**: Health, dental, vision, life insurance, 401k, flexible spending accounts, paid time off, and 11 federal holidays.
- **Work Arrangements**: Mix of on-site (primarily DC), hybrid, and remote roles depending on the position; recent postings include remote-friendly options.
- **Engineering & Tech Culture**: Emphasis on cutting-edge tools (cloud, AI, automation) and agile methodologies, appealing to technologists who want to apply their skills in the public sector.

## Sources
1. [LinkedIn Company Profile](https://linkedin.com/company/contact-government-services-cgs)
2. [CGS Federal About Page](https://cgsfederal.com/about/)
3. [CGS Federal Careers Page](https://cgsfederal.com/join-our-team/)
4. [CGS Federal Staffing Page](https://cgsfederal.com/staffing/)
5. [CGS Federal Job Board (Lever)](https://jobs.lever.co/cgsfederal)

## Other roles at Contact Government Services, LLC

- [eDiscovery Deputy Program Manager](https://feeny.ai/job/ediscovery-deputy-program-manager-contact-government-services-llc-remote-6mxm4gk8yycx)
- [Legal Assistant](https://feeny.ai/job/legal-assistant-contact-government-services-llc-washington-gaphsjbsg32p) — Washington, DC
- [Senior Paralegal](https://feeny.ai/job/senior-paralegal-contact-government-services-llc-washington-611s6bxxnr77) — Washington, DC
- [Paralegal Admin Specialist](https://feeny.ai/job/paralegal-admin-specialist-contact-government-services-llc-washington-mm4qgc1jyvqc) — Washington, DC
- [Paralegal (Top Secret Clearance Required)](https://feeny.ai/job/paralegal-top-secret-clearance-required-contact-government-services-llc-fyqxc21re20e) — Washington, DC
- [Paralegal](https://feeny.ai/job/paralegal-contact-government-services-llc-washington-0s574y6b54c7) — Washington, DC
- [Law Clerk/Attorney](https://feeny.ai/job/law-clerk-attorney-contact-government-services-llc-jackson-zsdr13fbtmy9) — Jackson, MS
- [Senior Paralegal](https://feeny.ai/job/senior-paralegal-contact-government-services-llc-albuquerque-emya9xr0bmh9) — Albuquerque, NM
- [Paralegal](https://feeny.ai/job/paralegal-contact-government-services-llc-indianapolis-3z07s8skb12w) — Indianapolis, IN
- [Paralegal Admin Specialist](https://feeny.ai/job/paralegal-admin-specialist-contact-government-services-llc-baltimore-bmj7rggazjf7) — Baltimore, MD