--- title: 'IT Systems Engineer (MacOS, Google Workspace & Okta Administrator) at DevSavant Inc.' canonical: 'https://feeny.ai/job/it-systems-engineer-macos-google-workspace-okta-administrator-devsavant-inc-00wm9hvvdtky' type: 'job' last_seen: '2026-09-06' --- # IT Systems Engineer (MacOS, Google Workspace & Okta Administrator) at DevSavant Inc. - **Company:** DevSavant Inc. - **Location:** Latin America - **Employment:** full-time - **Posted:** 2026-09-04 - **Last confirmed live:** 2026-09-06 - **Apply:** https://jobs.ashbyhq.com/devsavant/53f82bdf-6f8d-4b60-86f7-868a034aa0f6 ## Job description ## About DevSavant At DevSavant, we are a trusted technology partner specializing in Software Development, Data Engineering, AI/Machine Learning, Cloud Solutions, Automation Testing, and UI/UX Design. We deliver innovative, high-quality solutions with a focus on excellence and results. Our people are at the heart of everything we do, fostering a culture of growth and well-being. Join us and thrive in a supportive, success-driven environment. ## About the Role Fieldwork is complex, critical, and often disconnected from office-based systems. Our client is a leading software platform dedicated to empowering field teams: the inspectors, builders, and technicians who maintain essential infrastructure worldwide. As a fast-growing, remote-first technology company, we build high-impact tools that solve real-world operational challenges for an historically underserved market. Summary The IT Systems Engineer is a senior-level member of the IT Operations team responsible for Tier 1 through Tier 3 support across a distributed workforce. Beyond core helpdesk responsibilities, this role serves as the primary administrator for Okta OIE, Okta Workflows, and Google Workspace, owning identity lifecycle management, authentication policies, and application integrations with a high degree of operational autonomy. Operating independently on day-to-day tasks while coordinating major configuration changes with the Director of IT, this individual is also a key contributor to security operations, endpoint security enforcement, compliance evidence gathering, and company-wide AI automation initiatives. Note: This position is fully remote; however, the ideal candidate must be able to securely store hardware equipment (laptops, monitors, and accessories) to assist with employee onboarding and offboarding logistics. Roles & Responsibilities - Respond to user service requests, troubleshoot issues, and deliver end-to-end technical support for a distributed team. - Provide in-depth remote technical support and author clear Knowledge Base documentation for problem resolution. - Support Zoom Phone environments and troubleshoot hardware/software issues, including repairs and warranty replacements. - Configure, test, and deploy new workstations, peripherals, and software while maintaining accurate inventory via asset management tools. - Serve as primary administrator for Okta OIE (user lifecycle management, authentication policies, app integrations, MFA enforcement). - Build and maintain automated identity lifecycles using Okta Workflows. - Manage macOS fleet deployment and compliance via Jamf Pro, Jamf Protect, and Jamf Security Cloud. - Administer Google Workspace (user provisioning, organizational unit structure, group configuration, security policies). - Support security operations with alert triage, endpoint compliance enforcement, and audit evidence gathering for SOC 2 and ISO 27001 programs. - Contribute to internal automation initiatives, including AI-powered workflows and agents. - Proactively identify recurring technical issues and educate team members on business-based best practices. ## Requirements - 3+ years of experience supporting Apple hardware and software (macOS and iOS). - 3+ years of hands-on Okta administration in an OIE (Okta Identity Engine) environment. - Hands-on experience managing Apple endpoints using Jamf Pro, Jamf Protect, and Jamf Security Cloud. - Proven experience administering Google Workspace (user provisioning, OUs, groups, security configurations). - Direct experience with identity lifecycle automation, specifically Okta Workflows. - Familiarity with security operations support (alert triage, endpoint compliance, SOC 2 / ISO 27001 evidence gathering). - Exposure to automation tooling and AI-driven workflows or agents. - Working knowledge of basic network troubleshooting (TCP/IP, DHCP, DNS), software deployment, and ticketing systems. - Exceptional written and verbal communication skills (US English) with a focus on detailed, step-by-step documentation. - Strong self-motivation, organization, and problem-solving skills tailored for an autonomous remote setup. Certifications - Strongly Preferred: Okta Certified Administrator, Associate Google Workspace Administrator - Nice to Have: Okta Workflows Certification ## Key Qualities - Results-Driven: Expert at identifying next actions, communicating intent clearly, and executing efficiently without micromanagement. - Built for Remote: Highly disciplined self-starter who excels in an asynchronous, 100% remote working environment. - Owner Mentality: Takes personal accountability for systems, projects, and user satisfaction. - Collaborative: Strong interpersonal skills with a team-first, approachable demeanor. ## About DevSavant Inc. ## Company Overview - **One-liner**: DevSavant is a nearshore talent and product engineering partner that connects top LATAM and Asian professionals with US-based B2B tech and AI companies, helping startups turn ideas into revenue-driving software. - **Entity Type**: Private (privately held; backed by relationships with Savant Growth and Kennet Partners) - **Headquarters**: San Mateo, California, United States (with additional offices in Medellín, Colombia) - **Founded**: 2020 (some sources mention 2021 as the formal launch year) - **Founders**: Daniel Peña (CEO), Javier Rojas, Erik Filipek ## Core Business - **Primary industry**: Software Development / IT Services and IT Consulting - **Target customers**: US-based B2B tech and AI companies at any stage (early-stage startups to Series B and companies exceeding $300M ARR), as well as VC, PE, and growth equity portfolio firms. - **Mission**: "Turn ambition into execution, and help every company move confidently toward its next milestone." [devsavant.com/about-devsavant](https://devsavant.com/about-devsavant/) ## Products & Services - **Global Staffing (Staff Augmentation)**: Provides fully vetted Mid-Level and Senior Engineers, QA, AI, Data, Project Managers, and support professionals from LATAM and Asia who embed seamlessly into client teams. - **Product Engineering**: Consulting-led discovery combined with AI-first engineering to deliver rapid prototypes, MVPs, and scalable products—from concept to production. - **AI Integration**: Custom AI solutions including automation, copilots, custom models, LLM integrations, and workflow enhancements. ## Market Standing - **Valuation/Market Cap**: Not publicly available (private company) - **Key Metric**: ~76–93 employees (LinkedIn reports 76 with 11.9% YoY growth; Built In SF reports 93). Revenue not disclosed. - **Notable Investors/Partners**: Works closely with Savant Growth and Kennet Partners, as well as a network of VC, PE, and growth equity firms. - **Growth Signals**: Expanded to serve Series A clients in 2022; operates across 15 countries (primarily Colombia, Argentina, Brazil, Mexico); headcount grew ~12% year-over-year; active job postings (10 open positions as of mid-2025). ## Competitive Advantages - Access to high-quality, pre-vetted talent from LATAM and Asia at significantly lower costs than US-based alternatives. - Proprietary "Wow Profiles" vetting method that identifies growth-minded professionals suited for fast-moving tech environments. - Deep domain expertise in B2B SaaS and AI markets, built over 7+ years inside the VC/investment ecosystem. - Rapid deployment: first candidates presented within 2 weeks; full integration into client workflows, standups, and tooling. - Flexible engagement: scale teams up or down with transparent costs and no long-term lock-ins. ## Strategic Focus - Strengthening its AI-first engineering capability to accelerate product delivery and reduce risk for clients. - Expanding its nearshore talent pipeline across LATAM and Asia, particularly for high-demand roles (Data Science, Python, Web SDE, etc.). - Deepening partnerships with venture capital and private equity firms to become the default talent partner for their portfolio companies. ## Why Work Here - **Work model**: Hybrid/on-site presence in San Mateo and Medellín; other roles are remote within LATAM. Built In SF notes "Employees work from physical offices" but typical time on-site is listed as "None", suggesting flexibility. [builtinsf.com/company/devsavant](https://www.builtinsf.com/company/devsavant) - **Culture**: Described as innovative, agile, evolving, and valuing harmony and respect. Engineers embed directly into client teams, gaining exposure to cutting-edge B2B SaaS and AI products. - **Growth opportunities**: Access to US tech company clients, exposure to venture-backed ecosystems, and roles across engineering, AI, product, and customer success. - **Perks**: Not explicitly listed, but competitive compensation for LATAM talent, clear career progression paths, and the chance to work on high-impact projects from early-stage MVPs to enterprise-scale platforms. ## Sources 1. [devsavant.com](https://devsavant.com/) 2. [devsavant.com/about-devsavant](https://devsavant.com/about-devsavant/) 3. [linkedin.com/company/devsavant](https://www.linkedin.com/company/devsavant) 4. [builtinsf.com/company/devsavant](https://www.builtinsf.com/company/devsavant) 5. [jobs.ashbyhq.com/devsavant](https://jobs.ashbyhq.com/devsavant) ## Other roles at DevSavant Inc. - [Technical Customer Success Manager](https://feeny.ai/job/technical-customer-success-manager-devsavant-inc-latin-america-1xrpdj5gybt4) — Latin America - [Technical Support Engineer, Associate](https://feeny.ai/job/technical-support-engineer-associate-devsavant-inc-latin-america-vhctwjjmmt5c) — Latin America - [Senior Salesforce Administrator](https://feeny.ai/job/senior-salesforce-administrator-devsavant-inc-latin-america-7gash8h0ebzv) — Latin America - [Senior Full Stack Developer](https://feeny.ai/job/senior-full-stack-developer-devsavant-inc-latin-america-b1c14wj7nydn) — Latin America - [Senior Product Designer – Mobile Focus](https://feeny.ai/job/senior-product-designer-mobile-focus-devsavant-inc-latin-america-pphrqc5vg1cg) — Latin America - [Data Analytics Engineer](https://feeny.ai/job/data-analytics-engineer-devsavant-inc-latin-america-0gzkeaneya9e) — Latin America - [Senior Data Engineer](https://feeny.ai/job/senior-data-engineer-devsavant-inc-latin-america-2g2sf580ektn) — Latin America - [Data Services Analyst](https://feeny.ai/job/data-services-analyst-devsavant-inc-colombia-9ctgwb7tvnda) — Colombia - [Senior Customer Onboarding & Success Manager (LATAM)](https://feeny.ai/job/senior-customer-onboarding-success-manager-latam-devsavant-inc-latin-america-rzmhvwpx5zww) — Latin America