--- title: 'IT & Systems Manager at KH Aerospace' canonical: 'https://feeny.ai/job/it-systems-manager-kh-aerospace-reno-8t6z5c1e2aeh' type: 'job' last_seen: '2026-10-14' --- # IT & Systems Manager at KH Aerospace - **Company:** KH Aerospace - **Location:** Reno, NV - **Posted:** 2026-10-09 - **Last confirmed live:** 2026-10-14 - **Apply:** https://job-boards.greenhouse.io/khaerospace/jobs/4741730005 ## Job description Kraus Hamdani Aerospace (KHA) is an aerospace company specializing in long-endurance unmanned aerial platforms for a wide variety of industries. KHA supports a number of customers to carry out missions involving aerial reconnaissance, survey, communication relay and communications provisioning. Endurance, enabled by effective design, is key to these applications and KHA aircraft utilize cutting-edge aircraft design together with on-board intelligence to deliver value for these customers. Location: Remote, United States ## About the Role Kraus Hamdani Aerospace is seeking a hands-on IT & Systems Manager to own and scale the company's internal technology environment as we continue to grow. This is a foundational role responsible for both the day-to-day delivery of employee IT support and the development of a secure, reliable, and scalable IT infrastructure. The successful candidate will manage end-user technology, systems administration, access and identity management, hardware and software lifecycle management, IT vendors, and core business applications while continuously identifying opportunities to improve automation, security, reliability, and employee experience. This role is ideal for someone who enjoys operating in a growing environment where they can both solve today's technical problems and build the systems and processes that prevent tomorrow's problems. ## Key Responsibilities IT Operations & Employee Support - Serve as the primary internal point of contact for employee IT support, troubleshooting hardware, software, account, connectivity, and access issues. - Own the employee technology onboarding and offboarding process, ensuring equipment and system access are provisioned or removed accurately and on time. - Configure, deploy, maintain, and support company laptops, peripherals, mobile devices, and other endpoint equipment. - Establish reliable processes for equipment procurement, configuration, shipping, recovery, replacement, and lifecycle management. - Maintain accurate hardware, software, licensing, warranty, and asset inventory records. - Develop service standards and escalation processes to ensure employees receive timely and consistent IT support. Systems Administration & Identity Management - Administer the company's core technology platforms, user accounts, permissions, groups, licenses, and application access. - Establish and maintain scalable identity and access management practices, including role-based access, MFA, SSO, and least-privilege principles where appropriate. - Manage employee access throughout the full lifecycle from onboarding through role changes and separation. - Partner with functional leaders to understand system requirements and ensure employees have appropriate access to the tools required for their roles. - Support integrations and information flow between company systems where appropriate. IT Infrastructure & Scalability - Assess the current IT environment and develop a prioritized roadmap for infrastructure, systems, tools, policies, and processes as the company scales. - Identify technology gaps, redundancies, manual processes, security risks, and opportunities for consolidation or automation. - Design systems and processes that can support increasing headcount, additional locations, remote employees, contractors, and international operations. - Establish consistent IT standards across company locations while accommodating legitimate site-specific requirements. - Evaluate new technology platforms and recommend solutions based on scalability, security, usability, cost, and business requirements. - Develop appropriate documentation, system inventories, architecture records, operating procedures, and administrative runbooks. Security & Risk Management - Implement and maintain practical security controls across endpoints, accounts, applications, and company systems. - Manage endpoint security, patching, device configuration, encryption, authentication, and related administrative controls. - Regularly review user access and administrative privileges and address unnecessary or outdated permissions. - Support company cybersecurity, information-security, and compliance initiatives in partnership with leadership and other responsible stakeholders. - Assist with security incident response, account compromise, device loss, and other IT-related incidents. - Help develop and maintain business continuity, backup, recovery, and technology resilience practices. - Support security and compliance readiness appropriate to an aerospace and defense environment. SaaS & Business Systems Administration - Maintain administrative oversight of the company's growing portfolio of business applications and technology vendors. - Establish clear ownership, access, licensing, renewal, and administrative standards for company systems. - Work with functional owners across Operations, Engineering, Manufacturing, Finance, People/Talent, and other teams to optimize system configuration and utilization. - Identify opportunities to automate repetitive administrative workflows and improve integrations between systems. - Monitor software utilization and licensing to eliminate unnecessary cost and reduce application sprawl. Vendor & Technology Management - Manage relationships with IT service providers, hardware suppliers, software vendors, carriers, and other technology partners. - Hold vendors accountable for service levels, delivery commitments, security requirements, and cost. - Evaluate when capabilities should be handled internally versus through external specialists or managed service providers. - Maintain visibility into IT spending and assist leadership with technology budgeting and forecasting. - Coordinate specialized outside resources when requirements exceed internal expertise. Required Qualifications - 5+ years of progressive experience in IT administration, systems administration, IT operations, infrastructure, or a related field. - Demonstrated experience independently supporting a broad employee technology environment. - Strong hands-on experience administering user accounts, permissions, endpoints, software, and cloud-based business systems. - Experience managing employee onboarding/offboarding and IT asset lifecycle processes. - Working knowledge of identity and access management, MFA, SSO, endpoint security, device management, patching, encryption, and backup/recovery principles. - Experience administering cloud productivity and collaboration platforms such as Microsoft 365, Google Workspace, or comparable environments. - Experience with endpoint/device management technologies and modern SaaS administration. - Demonstrated ability to troubleshoot technical issues across hardware, software, networking, accounts, and applications. - Experience documenting systems, establishing repeatable procedures, and improving immature or highly manual IT processes. - Strong vendor-management and problem-solving skills. - Ability to manage competing priorities independently in a fast-moving environment. - Strong communication skills and the ability to support employees with varying levels of technical proficiency. ## Preferred Qualifications - Experience building or scaling the IT function within a startup, growth-stage company, or similarly dynamic environment. - Experience supporting a distributed workforce across multiple offices, remote employees, and international locations. - Aerospace, defense, government contractor, advanced manufacturing, robotics, or other highly technical industry experience. - Familiarity with cybersecurity and compliance frameworks applicable to government contractors or regulated environments, such as NIST 800-171, CMMC, or related requirements. - Experience with automation, scripting, APIs, or low-code workflow tools. - Experience implementing or administering SSO/IAM, MDM, endpoint protection, ticketing, asset-management, and monitoring platforms. - Experience participating in technology audits, security assessments, or compliance-readiness initiatives. - Experience selecting and implementing new IT platforms rather than solely administering established environments. Personal Attributes - Hands-on builder: Comfortable moving between strategic planning and direct technical execution. - Process-oriented: Looks beyond individual problems to identify and correct the process that allowed them to occur. - Scalability-minded: Considers whether today's solution will continue to work as headcount, locations, and complexity increase. - Ownership mentality: Takes responsibility for issues from identification through resolution rather than simply escalating them. - Service-oriented: Understands that reliable IT directly affects employee productivity and experience. - Security-conscious: Balances usability and speed with appropriate protection of company systems and information. - Resourceful and adaptable: Comfortable working in an environment where processes and infrastructure are still evolving. - Strong communicator: Can translate technical risks and recommendations into clear business language for leadership. Kraus Hamdani Aerospace, Inc. (“Company”) collects and uses Personal Information (as defined by the California Consumer Privacy Act of 2018 (“CCPA”)) for human resources, employment, health and safety, and business-related purposes and to be in legal compliance. For more information, please read the full [notice](https://drive.google.com/file/d/1ZYLxxUzH5V5Vew7FmM4ho5og3Jr9gHVr/view?usp=sharing). If you are an EU applicant, by sharing your personal information with Kraus Hamdani Aerospace, Inc. you hereby (a) acknowledge and consent to the international transfer of your personal information to the United States, despite the risks associated due to the absence of an adequacy decision and appropriate safeguards, and (b) acknowledge that you have carefully read and understood this [notice](https://drive.google.com/file/d/1A2YkRHyWbcV_nMnOQry2vXHvKLQvb-Ul/view?usp=sharing). ## EEO Statement Kraus Hamdani Aerospace is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of, race, color, religion, gender, age, national origin, military status, veteran status, handicap, physical or mental disability, sexual orientation, gender identity, genetic information or any other characteristic protected by law. ## About KH Aerospace ## Company Overview - **One-liner**: Kraus Hamdani Aerospace (KH Aerospace) develops ultra-long-endurance, fully electric, AI-powered unmanned aerial systems for persistent airborne infrastructure, defense, and emergency response missions. - **Entity Type**: Private (Seed stage; total funding $2.3M) - **Headquarters**: Emeryville, California, United States (with offices in Hayward, CA; Reno, NV; and Glasgow, UK) - **Founded**: 2016 - **Founders**: Stefan Kraus (CTO) and Fatema Hamdani (CEO) ## Core Business - **Primary Industry**: Defense & Space / Aerospace Manufacturing - **Target Customers**: U.S. and allied military, national security agencies, emergency response organizations, critical infrastructure operators, and commercial geospatial/data customers (B2G, B2B) - **Mission Statement**: “To empower the people responsible for national security, critical infrastructure, and emergency response with the trusted autonomous systems and persistent connectivity they need to operate with confidence in any environment.” ## Products & Services - **K1000ULE**: Ultra-long-endurance, fully electric, AI-enabled unmanned aerial system (UAS). Proven in operational environments (world record flight of 75 hours, 53 minutes). On DIU’s Blue UAS Cleared & Select Lists. No runway required, no fuel logistics. - **ATNE++ (Aerial Tier Network Extension ++)**: Airborne communications mesh that provides self-healing, multi-waveform voice and data bridging across legacy and modern tactical data links. Supports connectivity across sea, land, air, and space. - **MD-ACT (Multi-Domain Autonomous Collaborative Teaming)**: AI-driven coordination of manned and unmanned platforms across domains, reducing operator cognitive load and optimizing mission outcomes. - **Autonomous Tasking / Persistent Monitoring**: Real-time intelligence, surveillance, and reconnaissance for defense, oil & gas pipeline monitoring, environmental data collection, and disaster response. ## Market Standing - **Valuation**: Not publicly disclosed - **Total Funding**: $2.3 million (Seed round of $1.5M in March 2016; government grant of ~$799k in January 2021) - **Notable Investors/Partners**: Integrated into U.S. Army’s Next Generation Command and Control (NGC2) ecosystem via Anduril’s Lattice platform. Listed on DIU Blue UAS Cleared & Select Lists. Partners include U.S. Customs, AEWE (Army Expeditionary Warrior Experiment). - **Growth Signals**: 45 employees (as of mid-2025), with offices in the US, UK, Switzerland, and Australia. LinkedIn follower growth of +41.4% year-over-year. Proven operational deployments with government and commercial customers (over 6k hours flown globally). Team includes many military veterans and former defense/aerospace engineers. ## Competitive Advantages - **World’s longest endurance fully electric UAS** in its size/weight class (75+ hour flight record). - **No runway required** – vertical takeoff and landing (VTOL) capability. - **Solar-assisted, zero-emissions** – onboard AI enables silent gliding and energy harvesting. - **Self-healing mesh network** (ATNE++) ensures resilient comms in contested/denied environments. - **Blue UAS Cleared & Select status** accelerates military procurement. - **Operator cognitive offload** through AI-driven multi-domain teaming. ## Strategic Focus - Continue scaling production and fielding of the K1000ULE for defense and national security missions. - Expand ATNE++ integration across joint and allied forces to become a standard airborne communications bridge. - Develop autonomous teaming capabilities (MD-ACT) for manned-unmanned collaboration. - Pursue commercial applications (pipeline monitoring, environmental sensing, disaster communications) while maintaining core defense focus. ## Why Work Here - **Mission-driven culture**: “Mission First. Team Built.” – many employees are engineers, technologists, and military veterans united by a purpose to save lives and support critical missions. - **Impactful work**: Build next-generation autonomous aerospace systems that are already deployed and battle-tested. - **Growth environment**: Privately held with a dedicated team (~45 people across multiple locations); opportunities to take ownership in engineering, manufacturing, and operations. - **Work locations**: Offices in Emeryville/Hayward, CA; Reno, NV; and Glasgow, UK. Engineering roles are on-site (manufacturing, technician, supply chain). Remote/hybrid policy not specified. - **Perks**: Working on cutting-edge AI, UAS, and communications tech with a small, agile team; direct exposure to leadership and real-world customer missions. ## Sources 1. [khaero.com](https://www.khaero.com/) 2. [khaero.com/about](https://www.khaero.com/about) 3. [LinkedIn - Kraus Hamdani Aerospace](https://www.linkedin.com/company/kraus-aerospace) 4. [Greenhouse - KH Aerospace Jobs](https://job-boards.greenhouse.io/khaerospace) ## Other roles at KH Aerospace - [Test Engineer - Systems/Electrical](https://feeny.ai/job/test-engineer-systems-electrical-kh-aerospace-hayward-f3yrrjgzsszx) — Hayward, CA - [Manufacturing Engineer](https://feeny.ai/job/manufacturing-engineer-kh-aerospace-hayward-cjcwgz0zdp8j) — Hayward, CA - [Quality Control Engineer](https://feeny.ai/job/quality-control-engineer-kh-aerospace-hayward-qz8fh2w9p3dh) — Hayward, CA - [Manufacturing Test Engineer](https://feeny.ai/job/manufacturing-test-engineer-kh-aerospace-hayward-mdxm9cpqwhd0) — Hayward, CA - [Engineering Technician](https://feeny.ai/job/engineering-technician-kh-aerospace-hayward-gq1p5c97wg2x) — Hayward, CA - [Engineering Technician](https://feeny.ai/job/engineering-technician-kh-aerospace-glasgow-scotland-k248wyk1wvpc) — Glasgow Scotland, United Kingdom - [UAS Operator - Maintainer](https://feeny.ai/job/uas-operator-maintainer-kh-aerospace-reno-frmasbafrgr2) — Reno, NV - [Software Engineer](https://feeny.ai/job/software-engineer-kh-aerospace-reno-k690wrww8fa1) — Reno, NV - [Shipping, Receiving & Inventory Specialist](https://feeny.ai/job/shipping-receiving-inventory-specialist-kh-aerospace-hayward-vs693z7xrr60) — Hayward, CA - [Business Development Lead, Defense Systems](https://feeny.ai/job/business-development-lead-defense-systems-kh-aerospace-reno-f84dmpm82jdy) — Reno, NV