---
title: 'Janie | Collections Specialist/Accounts Receivable/Account Statusing at Janie'
canonical: 'https://feeny.ai/job/janie-collections-specialist-accounts-receivable-account-statusing-janie-costa-93y4y070vb05'
type: 'job'
last_seen: '2026-09-13'
---

# Janie | Collections Specialist/Accounts Receivable/Account Statusing at Janie

- **Company:** Janie
- **Location:** Costa Rica
- **Employment:** contract
- **Work type:** remote
- **Posted:** 2026-08-25
- **Last confirmed live:** 2026-09-13
- **Apply:** https://jobs.gem.com/janie/am9icG9zdDoIpm-MaETFHnVyMyttRaa0

## Job description

Schedule: Monday – Friday, 9:00 AM – 5:00 PM PST Employment Type: Full-time Role Title: Collections Specialist / Accounts Receivable / Account Statusing

## About the Role

Our confidential client is a financial services company seeking a detail-oriented Collections Specialist to join their team. This role is critical to maintaining healthy accounts receivable operations and ensuring timely resolution of outstanding balances. The ideal candidate is professional, organized, and comfortable communicating with clients via phone and email.

## Key Responsibilities

- Manage and follow up on outstanding payments and account balances to ensure timely collections.
- Communicate professionally with clients via phone and email regarding account status and payment activity.
- Maintain accurate and up-to-date records of all client interactions and payment transactions.
- Provide general administrative support, including data entry and document handling.
- Collaborate with internal teams to investigate and resolve account discrepancies efficiently.

## What We Look For

- Prior experience in collections, accounts receivable, or a related financial role preferred.
- Strong verbal and written communication skills with a professional, client-facing demeanor.
- High attention to detail and ability to maintain accurate records.
- Proficiency with data entry and general office software (e.g., Microsoft Office or Google Workspace).
- Ability to work independently and collaboratively in a fast-paced environment.
- Reliable internet connection and a suitable remote work setup.

## About Janie

## Company Overview
- **One-liner**: Janie provides an end-to-end dental operating system that automates scheduling, insurance verification, payments, and patient communication for dental practices.
- **Entity Type**: Private (Venture-backed startup)
- **Headquarters**: Salt Lake City, Utah, USA (with an office in West Hollywood, California, USA)
- **Founded**: 2024
- **Founders**: Preston Sharp (Co-Founder & CEO) and Brigham Sharp (Co-Founder)

## Core Business
- Primary industry: Healthcare Technology / Dental Software / Financial Services
- Target customers: B2B — Dental practices (SMBs, independent practices, and groups)
- Mission or purpose statement: "To streamline healthcare operations by blending cutting-edge technology with expert oversight, reducing operational costs and enhancing patient experiences."

## Products & Services
- **Janie Core Platform (Dental OS)**: An end-to-end operating system that automates scheduling, patient communication (voice & SMS), insurance verification, recall management, and payments. Available for free to every practice with no limits or credit card required.
- **AI Discovery**: AEO + GBP audits, review automation, and competitor tracking to help practices be the one AI recommends.
- **Practice Coach**: AI coach for billing and front desk staff, fluent in dental RCM, scheduling, and practice data.
- **Insights**: AI-powered intelligence delivering weekly performance briefs, reappointment rate tracking, and peer benchmarking.
- **Operations**: Modern ops tools including checklists, password vault, and team chat.
- **Full-Service RCM (Revenue Cycle Management)**: Claim submission, denial management, and patient billing handled end-to-end automatically.
- **Digital Workforce (BPO)**: A separate service offering that blends AI with specialized human expertise for healthcare administrative tasks (billing, insurance, scribing, patient coordination), claiming average cost savings of $40,000+ and 50%+ cost reduction.

## Market Standing
- **Valuation/Market Cap**: Not publicly available
- **Key Metric**: Total Funding — Not publicly available (venture-backed)
- **Notable Investors/Partners**: Not publicly disclosed; alumni have gone to firms like Bain & Company, SpringTide Ventures, and others
- **Growth Signals**: Headcount grew 420% YoY to approximately 20-25 employees. Monthly headcount growth of 13%. Workforce distributed across 7 countries (US, Argentina, Brazil, Panama, Kenya, Italy, Philippines). Claims $80k+ in recovered new patient revenue per year per practice, 97% of patients verified before they walk in, and 32+ hours/week of front desk time reclaimed.

## Competitive Advantages
- **Free Core Platform**: The end-to-end dental OS is offered free forever with no limits or credit card required, creating a massive adoption barrier for competitors.
- **End-to-End Automation**: Unlike point solutions, Janie covers the full patient lifecycle from first call through scheduling, verification, treatment, and billing.
- **AI + Human Expertise Blend**: The digital workforce offering combines AI automation with specialized human oversight, differentiating from pure software or pure BPO plays.
- **Deep Dental Vertical Focus**: Purpose-built for dental practices with domain-specific RCM and workflow knowledge.
- **Rapid Adoption & Growth**: 420% headcount growth in a year signals strong product-market fit and scaling momentum.

## Strategic Focus
- **Aggressive Scaling**: Rapidly hiring across multiple countries and roles (SDRs, virtual assistants, operations supervisors, training specialists).
- **Expanding the Digital Workforce**: Building out the "partner in healthcare efficiency" model that blends AI with human expertise for broader healthcare admin tasks beyond dental.
- **Building Practice Intelligence**: Moving beyond automation into AI-powered insights, benchmarking, and coaching for dental practices.
- **Global Talent Acquisition**: Hiring remote talent from Latin America, Africa, Asia, and Europe to build a distributed workforce.

## Why Work Here
- **High Growth Environment**: 420% YoY headcount growth means rapid career advancement opportunities and a dynamic, scaling startup culture.
- **Remote-First with Hybrid Options**: Employees engage in a combination of remote and on-site work (2 days a week in office for those near SLC or West Hollywood). Many roles are fully remote across multiple countries.
- **Venture-Backed Startup Energy**: Described as looking for "builders, grinders, and winners" — a high-performance, mission-driven culture.
- **Meaningful Impact**: Work directly on reducing administrative burden for healthcare providers, freeing them to focus on patient care. Claims of $40k+ average cost savings per practice.
- **Global Team**: Distributed workforce across 7 countries offers a diverse, international work environment.
- **Founder-Led**: Co-founder & CEO Preston Sharp is actively involved, with a small leadership team that includes VP of Operations, Sales Director, and Head of Customer Success.

## Sources
1. [janie.ai](https://janie.ai/)
2. [workforce.janie.ai](https://workforce.janie.ai/company)
3. [jobs.gem.com](https://jobs.gem.com/janie)
4. [linkedin.com/company/janie-ai](https://linkedin.com/company/janie-ai)
5. [builtinla.com](https://www.builtinla.com/company/janie)

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