--- title: 'JD IC4 - Sr Infra Engineer - SRE at Spin Careers' canonical: 'https://feeny.ai/job/jd-ic4-sr-infra-engineer-sre-spin-careers-remote-s5gbdfhrxr0d' type: 'job' last_seen: '2026-09-11' --- # JD IC4 - Sr Infra Engineer - SRE at Spin Careers - **Company:** Spin Careers - **Location:** Remote - **Work type:** remote - **Posted:** 2026-08-12 - **Last confirmed live:** 2026-09-11 - **Apply:** https://job-boards.greenhouse.io/spin/jobs/4722992005 ## Job description Objective of the Role The Senior SRE Engineer is a highly experienced role responsible for leading the enhancement and maintenance of the reliability, availability, and performance of the company's IT infrastructure and applications. This role focuses on advanced system stability, efficiency, and scalability through sophisticated monitoring, automation, and incident response. The Senior SRE Engineer plays a critical role in driving strategic initiatives and mentoring junior engineers, contributing significantly to the success of IT operations. Main Responsibilities - Advanced System Monitoring: Design, implement, and maintain sophisticated monitoring solutions to ensure optimal health and performance of infrastructure and applications. - Incident Response: Lead complex incident response activities, diagnose and resolve critical system reliability issues, and conduct thorough post-incident reviews to prevent recurrence. - Automation and Scripting: Develop and implement advanced automation scripts and tools to enhance system reliability, operational efficiency, and scalability. - Performance Analysis: Collect, analyze, and interpret complex performance data to identify trends, anomalies, and potential issues, providing strategic insights and recommendations. - Documentation: Ensure comprehensive and up-to-date documentation of system configurations, processes, and procedures, and contribute to knowledge sharing within the team. - Collaboration: Collaborate closely with cross-functional teams and departments to support and lead reliability engineering projects and initiatives. - Mentorship: Provide advanced guidance and support to junior and mid-level engineers, fostering their technical growth and development. - Security Compliance: Implement and enforce robust security measures to protect systems and ensure compliance with security policies and industry standards. - Continuous Improvement: Drive continuous improvement initiatives, exploring and integrating new technologies and methodologies to enhance system reliability and performance. - Strategic Leadership: Actively contribute to strategic planning and decision-making processes, leveraging expertise to influence the direction of IT infrastructure and operations. - Capacity Planning: Conduct capacity planning to ensure systems can handle future growth and demand. - Disaster Recovery: Develop and maintain disaster recovery plans to ensure business continuity in case of system failures. - Change Management: Participate in change management processes to ensure smooth implementation of system updates and changes. - Root Cause Analysis: Lead root cause analysis for major incidents, identifying underlying issues and implementing long-term solutions to prevent recurrence. - Autonomous Work Culture: Promote and embody an autonomous work culture by taking initiative, being self-motivated, and collaborating effectively in an agile and lean environment. - Spin Culture Ambassador: Embody and promote Spin's values in every action, fostering a positive and inclusive work environment Required Knowledge and Experience Education: Bachelor's degree in computer science, Information Technology, or a related field, or equivalent work experience. Experience: Minimum of 7+ years of experience in site reliability engineering or related fields. Deep understanding of system reliability concepts, including advanced monitoring, automation, and incident response. Proficiency with multiple scripting languages and automation tools. Strong problem-solving and troubleshooting skills. Experience with cloud platforms and containerization technologies. Excellent communication and teamwork skills. Proven leadership and mentorship abilities. Strong strategic thinking and decision-making skills. Adaptability: Willingness to learn and adapt to new technologies and processes En Spin estamos comprometidos con construir un lugar de trabajo diverso e inclusivo. Creemos en la igualdad de oportunidades y promovemos un entorno libre de discriminación por motivos de raza, origen nacional, género, identidad de género, orientación sexual, discapacidad, edad o cualquier otra condición legalmente protegida. ## About Spin Careers ## Company Overview - **One-liner**: Spin provides dockless electric scooters and micromobility services while, through its parent FEMSA, is expanding into digital payments and financial technology. - **Entity Type**: Private (subsidiary of FEMSA, acquired by Ford Motor Company in 2018 and later integrated into FEMSA’s ecosystem) - **Headquarters**: San Francisco, California, USA (with strong operational presence in Mexico) - **Founded**: 2016 - **Founders**: Not publicly listed; early team included former Y Combinator and Uber/Lyft veterans ## Core Business - Primary industry/industries: Micromobility (electric scooters) & Digital Payments/Financial Technology - Target customers: B2G (cities, universities), B2C (riders), and B2B (FEMSA’s retail/consumer base for payment products) - Mission or purpose statement: “Making life easier” by removing day‑to‑day barriers and creating progress through technology that generates economic and social impact ## Products & Services - **Spin Electric Scooters**: Dockless e‑scooters (models S‑7, Spin 6) available in 60+ U.S. markets and 25+ universities; app‑based unlock, GPS tracking, and designated parking hubs. - **Spin Hubs / Charging Stations**: Parking and charging stations with digital wayfinding screens to improve reliability and safety. - **NetPay (FEMSA payments)**: Payment processing and financial services solutions (apparent from job listings under Spin Careers), including SPEI compliance, RPA, and cybersecurity products. ## Market Standing - **Valuation/Market Cap**: Not disclosed (private subsidiary) - **Key Metric**: Operating in 60+ cities and campuses across the U.S.; ~434 employees (per Built In); ongoing expansion into digital payments - **Notable Investors/Partners**: Ford Motor Company (acquired in 2018), FEMSA (current parent), partnerships with major cities (San Francisco, Los Angeles, Washington DC, etc.) and universities - **Growth Signals**: Active hiring for 30+ roles (software engineering, payments, data, sales) primarily in Mexico; shift toward fintech under FEMSA; goal to become carbon negative by 2025; 20+ Spin Safe infrastructure projects completed ## Competitive Advantages - **Regulatory expertise**: Led creation of the first station‑less mobility permit system with Seattle DOT; strong compliance‑first approach. - **Integrated ecosystem**: Backed by FEMSA, one of Latin America’s largest corporations, providing access to a massive retail and consumer base for digital payment products. - **Dual focus**: Combines physical mobility infrastructure with digital financial services, creating cross‑selling and data synergies. ## Strategic Focus - **Fintech expansion**: Building out payments, SPEI compliance, RPA, and cybersecurity capabilities in Mexico. - **Sustainable mobility**: Reaching carbon neutrality and expanding safe infrastructure (Spin Hubs, improved vehicle design). - **Digitalization of FEMSA**: Using Spin’s tech talent to power broader FEMSA initiatives (loyalty, payments, data architecture). ## Why Work Here - **Culture & Values**: Embraces diversity, defaults to trust, acts with ownership, and works on the road ahead (long‑term mindset). Described as a “value‑based team” with a focus on growth, celebration, and belonging. - **Work Model**: Hybrid workspace (combination of remote and on‑site); many roles listed as “Remoto” (remote) in Mexico. - **Perks & Benefits**: Performance bonuses, family medical leave, health/dental/vision insurance, commuter benefits, free snacks/drinks, paid holidays/sick days, company‑sponsored outings. - **Engineering Culture**: Opportunity to work on real‑world tech (RPA, IAM, DevOps, cybersecurity, mobile, data architecture) within a large corporate ecosystem while maintaining startup agility. ## Sources 1. [spin.app](https://www.spin.app/) – Official site, product descriptions, market footprint, carbon goals 2. [spin.app/about-us](https://www.spin.app/about-us) – Team background, vehicle details, history 3. [job-boards.greenhouse.io/spin](http://job-boards.greenhouse.io/spin) – Careers page, values, FEMSA affiliation, job listings 4. [builtin.com/company/spin](https://builtin.com/company/spin) – HQ, employee count, acquisition history, perks SUGGESTED_INDUSTRY: mobility (using "transportation-services" as closest match, but note fintech element) ## Other roles at Spin Careers - [Analista de Aclaraciones](https://feeny.ai/job/analista-de-aclaraciones-spin-careers-remote-pkevjvrn1bs1) - [IC5 – Staff Product Manager](https://feeny.ai/job/ic5-staff-product-manager-spin-careers-mexico-city-8ps5t08e4h0t) — Mexico City, Mexico - [IC3 - DataOps Engineer](https://feeny.ai/job/ic3-dataops-engineer-spin-careers-mexico-city-7jbskxjnkwm2) — Mexico City, Mexico - [IC3 - Infra Engineer - SRE](https://feeny.ai/job/ic3-infra-engineer-sre-spin-careers-mexico-city-ctjwet2ad3t3) — Mexico City, Mexico - [IC1 - Software Engineer Backend](https://feeny.ai/job/ic1-software-engineer-backend-spin-careers-mexico-city-yn314rkqgsjc) — Mexico City, Mexico - [Fraud Strategy Specialist](https://feeny.ai/job/fraud-strategy-specialist-spin-careers-mexico-city-x63hkpzfg4hp) — Mexico City, Mexico / Monterrey, Mexico - [IC4 - Tech Product Manager](https://feeny.ai/job/ic4-tech-product-manager-spin-careers-mexico-city-2pbhh636fmqp) — Mexico City, Mexico - [Socio Comercial Estratégico - Chihuahua](https://feeny.ai/job/socio-comercial-estrategico-chihuahua-spin-careers-mexico-city-2n1jwe4fpevy) — Mexico City, Mexico - [External Communications Lead](https://feeny.ai/job/external-communications-lead-spin-careers-mexico-city-p35qejy2g3zv) — Mexico City, Mexico - [IC4 - Sr Data Engineer](https://feeny.ai/job/ic4-sr-data-engineer-spin-careers-mexico-city-s0zc6sxcyq12) — Mexico City, Mexico