--- title: 'Jewellery PD Executive at Nivoda' canonical: 'https://feeny.ai/job/jewellery-pd-executive-nivoda-mumbai-2a5vgybba6y3' type: 'job' last_seen: '2026-09-11' --- # Jewellery PD Executive at Nivoda - **Company:** Nivoda - **Location:** Mumbai, India - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-09-08 - **Last confirmed live:** 2026-09-11 - **Apply:** https://jobs.ashbyhq.com/nivoda/406dc928-4eaa-4d0d-8dd4-8a4454f27791 ## Job description Jewellery PD Executive / Jewellery Operations Executive ## About the Role At Nivoda, we are a global team of big thinkers, risk-takers, and hard workers building the premier B2B marketplace for the jewelry and diamond industry. As a Jewellery Product Development executive you will play a pivotal role in managing the complete lifecycle of our jewelry collections. You will act as the crucial bridge between CAD designers, our global merchant teams, and factory floor operations. In this fast-paced, high-growth environment, your goal is to ensure that every design is structurally feasible, optimally cost, and meets the stringent export-grade standards required by our global retail customers. ## Your North Star Operations that run on clear systems, not on individual memory. Every manual process is a problem to be solved. Every recurring issue is a gap to be closed. You don't just keep the machine running, you make it better. ## Key Responsibilities Order Execution & Coordination: - Manage end-to-end order timelines across various order types. - Raise CADs and POs with manufacturers; review CAD files, calculate quotations, and coordinate seamlessly with QC and logistics partners. - Maintain accurate, real-time visibility of order status across all active orders. Exception Handling & Escalations: - Handle remakes, repairs, resizing, and order modifications with a structured, process-driven approach. - Own escalations end-to-end and ensure every exception is documented so it doesn't recur. Design Team & Factory Coordination: - Coordinate daily with CAD designers and partner factories to ensure structural integrity, correct prong/setting specifications, and manufacturing feasibility before moving to mass production. Costing & Estimation: - Calculate highly accurate product costing. Comparing and locking the pricing from the factory with the master product list. - Flagging inappropriate pricing done by the factory. Data & System Management: - Manage and maintain comprehensive digital inventory, Bills of Materials (BOM), CAD libraries, and technical product specifications within our ERP and marketplace platforms. ## What We're Looking For Must Have - 3 to 6 years of hands-on experience in Product Development, Production, or Merchandising within a fine jewellery manufacturing setup. - In-depth technical understanding of gold/platinum metallurgy, diamond assorting, wax finishing, shrinkage, and international hallmarking standards. - Exceptional organizational skills with strong proficiency in MS Excel and experience working with Jewellery ERP software. - Strong cross-functional communication skills and a mindset of taking 100% ownership to effectively interact with global teams, artisans, and vendor partners. - Highly organised, detail-oriented, and able to manage multiple concurrent priorities without dropping the ball. - Proactive mindset, you flag issues before they escalate and solve problems before they become patterns. - Clear, confident written and verbal communication skills. Strong Plus (Good to have but not Mandatory) - Experience with automation tools (e.g. Google Apps Script) or working with product/tech teams to build operational workflows. - Familiarity with platform-based order management or ERP systems. - Experience in a fast-growing or early-stage environment where processes didn't yet exist. - Prior work experience specifically within the SEEPZ (Mumbai) export ecosystem. - A Diploma or Degree in Jewellery Manufacturing, Design, or Gemology (e.g., GIA, IIG, or IGI). - Working knowledge of or familiarity with 3D CAD software such as Rhino, Matrix, or MatrixGold. - Experience handling Lab-Grown Diamonds (LGD) or catering specifically to US/EU B2B and e-commerce requirements. Who Should Apply We're looking for someone who sees operations as a craft and not just a function. You're the right fit if you: - Get frustrated by manual, repetitive work and are always thinking about how to fix it. - Have strong opinions about how processes should be documented and followed. - Can zoom out from the day-to-day and think about what the team will need at 2x or 3x current volume. - Are comfortable being the person others come to when the process is unclear. - Take ownership of outcomes, not just tasks. What Success Looks Like - On-Time Execution: Consistently delivering market-ready prototypes, master samples, and active orders within strict timeline constraints to support Nivoda's rapid catalog expansion. - First-Time Right Accuracy: Achieving high precision in CAD-to-cast execution, resulting in minimal design revisions, reduced metal wastage, and zero tolerance for quality rejections. - Proactive Exception Management: Resolving escalations swiftly and permanently, ensuring smoother operational workflows for future orders. - Profitable & Scalable Costing: Maintaining target margins through accurate, upfront cost estimations and optimized material usage, keeping our commitment to building for the long term. ## About Nivoda ## Company Overview - **One-liner**: Nivoda provides a B2B platform that connects jewelers with the world’s largest range of diamonds, gemstones, melee, and finished jewelry, offering inventory-free sourcing, logistics, and credit. - **Entity Type**: Private (Series C, $92M total funding) - **Headquarters**: London, United Kingdom - **Founded**: 2017 - **Founders**: Andre Woons (Co‑founder & CIO); other founders not publicly disclosed ## Core Business - **Primary industry**: Wholesale Luxury Goods and Jewelry / B2B Diamond & Gemstone Marketplace - **Target customers**: Jewelers, retailers, and jewellery businesses (B2B, SMB to Enterprise) - **Mission statement**: “Make global jewellery trade simple and accessible by empowering our partners with an all‑in‑one solution to run and grow their businesses.” ## Products & Services - **[Virtual Showroom]**: In‑store tool enabling retailers to showcase any diamond or gemstone from Nivoda’s inventory via 360° videos – zero inventory risk, instant quoting. - **[Online Diamond & Gemstone Feeds]**: API‑powered feed that lets retailers display Nivoda’s collection on their own website with full control over quality, size, and automated ordering. - **[Melee & Finished Jewelry]**: A broad offering of melee stones in all sizes and colors, plus made‑to‑order finished jewelry. - **[Nivoda Capital]**: A credit facility that provides flexible payment terms to qualified jewelers. - **[Logistics & Quality Control]**: Express delivery options, consolidated shipping, risk‑free returns, and quality‑control management handled by Nivoda. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed. - **Key Metric**: - Total Funding: **$92M** (across rounds) - Annual Revenue (LinkedIn estimated): **$1M** (likely an undercount; actual revenue not publicly available) - **Notable Investors/Partners**: - Series C (Nov 2024): **Northzone** (lead), $51M - Series B (May 2024): **Avenir** (lead), $30M - Series A (May 2023): **Headline** (lead), $11M - **Growth Signals**: - 10,000+ jewelers using the platform - Operates in 20+ countries (offices in London, Mumbai, New York, Amsterdam, Hong Kong, Barcelona) - Headcount: 327 employees (‑0.5% YoY) - Inventory: 2M natural and lab‑grown diamonds, 40+ gemstone varieties - Recent expansion into gemstones (June 2023) and finished jewelry ## Competitive Advantages - **Massive inventory with zero risk**: Retailers can sell from Nivoda’s catalogue without holding stock; the platform handles sourcing, logistics, and returns. - **Integrated technology**: In‑store virtual showroom and API‑driven website feeds reduce operational burden for jewelers. - **Flexible credit**: Proprietary credit facility (Nivoda Capital) lowers barriers for smaller retailers. - **Global logistics network**: Express delivery across US, Canada, and Europe, with consolidated shipping and invoicing. - **Customer‑centric philosophy**: 24/7 support, dedicated account teams, and “customer first” core value. ## Strategic Focus - Continue geographic expansion (new markets in Asia‑Pacific, Europe, and the Americas). - Deepen product lines by adding more gemstone varieties, melee, and custom jewelry. - Scale the credit facility to attract larger retailers and increase order sizes. - Strengthen data‑driven tools (e.g., pricing intelligence, demand forecasting) to help jewelers maximise margins. ## Why Work Here - **Culture & Values**: “We always start with the customer,” “We take 100% responsibility,” “We make big & bold moves.” Emphasis on collaboration, transparency, and long‑term thinking. - **Work Model**: Varies by role – some positions are in‑office, some hybrid, and some remote (e.g., Senior Fulfilment Executive is remote; Salesforce Developer is in‑office). Offices in London, Mumbai, New York, Barcelona, and Melbourne. - **Global Team**: 327 employees from diverse backgrounds across 20+ countries; strong presence in India (40% of workforce), UK, South Africa, Spain, and US. - **Notable Perks**: - 24/7 customer support for internal teams as well - Career development opportunities in a fast‑growing scale‑up - Employee rating: 3.1/5 on LinkedIn (101 reviews), with work‑life balance 3.4, compensation 3.2, culture 3.1 – indicates areas for improvement but also a passionate, mission‑driven environment - **Engineering & Product Culture**: CPO James Morgan highlights solving novel problems; technical teams (74 employees) work on high‑scale marketplace, API, and fintech challenges. ## Sources 1. [nivoda.com – Home](https://nivoda.com/) 2. [nivoda.com – Careers](https://nivoda.com/careers) 3. [nivoda.com – About](https://nivoda.com/about) 4. [LinkedIn – Nivoda Company Page](https://www.linkedin.com/company/nivoda) 5. 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