---
title: 'Jira Admin at South Geeks'
canonical: 'https://feeny.ai/job/jira-admin-south-geeks-remote-ztrv8j2axk84'
type: 'job'
last_seen: '2026-09-13'
---

# Jira Admin at South Geeks

- **Company:** South Geeks
- **Location:** Remote
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-09-08
- **Last confirmed live:** 2026-09-13
- **Apply:** https://jobs.ashbyhq.com/southgeeks/96864a5c-52d1-46eb-a578-28a92d7a6c6e

## Job description

Hi there :) Thanks for checking in to find out about our open position. We´ll provide as much information as possible, but please feel free to reach us if you have further questions. We´ll be happy to see your application, even if there are skills you don't quite master!

## ABOUT US

At South Geeks, we connect top-performing engineers from Latin America with global organizations building meaningful, long-term products. We focus on high-impact work, strong technical environments, and creating spaces where professionals can grow, contribute, and thrive.

## ABOUT THE CLIENT

Our client is a global nonprofit technology organization dedicated to helping people discover, preserve, and connect family history data. They operate large-scale, cloud-based platforms used by millions worldwide, and portfolio and strategy management inside Jira is becoming central to how their work gets planned and funded.

## ABOUT THE ROLE

We're looking for a hands-on Jira Admin with deep expertise in Atlassian's ecosystem to design, validate, implement, and own an outcome-based planning system across Jira Premium, Atlassian Goals, and Jira Product Discovery (JPD). You'll lead the client's move from a custom Jira hierarchy (Initiative → Work Plan → Milestone → Epic → Story) into outcome-based quarterly planning (Objectives → Strategic Plays → Business Outcomes → Product Outcomes → Epics → Stories), run a small Planning Center of Excellence that teaches product groups how to work in the new model and build the cost visibility leadership needs to decide what to fund.

## KEY RESPONSIBILITIES

- Lead the Planning Center of Excellence: hands-on training, documentation, office hours, and pairing with teams adopting the new model.
- Assess the current Jira Premium hierarchy, workflows, boards, reporting model, and internal executive-reporting tool.
- Validate whether Atlassian Goals is the right foundation for the strategy layer.
- Design the model for Strategic Objectives, Strategic Plays, Business Outcomes, and Product Outcomes, and their relationships to Teams, Jira work items, and success measures.
- Develop an approach for calculating and tracking the cost of Objectives, Strategic Plays, and Business Outcomes.
- Define when to use Atlassian Goals, Jira Premium hierarchy/custom issue types, Jira Product Discovery, native Jira, marketplace apps, or custom development.
- Establish the quarterly outcome-based planning operating model: approvals, cross-team capacity/time-boxing, milestone/release patterns, workflow/board/permission design.
- Prototype the recommended approach in a sandbox and define a safe migration path to production.
- Design reporting patterns for executives, product leaders, and delivery teams.
- Document the recommended architecture, workflows, governance model, and implementation roadmap.

## REQUIRED SKILLS & EXPERIENCE

- Deep hands-on expertise with Jira Cloud Premium and Advanced Roadmaps/Plans.
- Strong, current expertise with Atlassian Goals (nested goals, measures, Teams, work-item links, permissions, APIs).
- Practical experience with Jira Product Discovery and its connection to product strategy and delivery planning.
- Experience designing Jira hierarchy models for large or complex product organizations.
- Experience moving organizations from output/project-based planning to outcome-based, quarterly planning.
- Strong understanding of Jira workflows, boards, permissions, custom fields, automation, releases, and reporting.
- Experience with capacity planning, estimation, or cost modeling for product/portfolio work.
- Experience evaluating and implementing Atlassian Marketplace apps.
- Experience training and enabling teams adopting portfolio and strategy management in Jira.

## NICE TO HAVE

- Experience leading or standing up a Center of Excellence or similar enablement function.
- Experience with Lean Portfolio Management, OKRs, or similar outcome-management approaches.
- Familiarity with GraphQL/API integrations and data-platform-driven metric updates.
- Experience with Jira migrations, sandbox pilots and phased rollout plans.
- Atlassian certifications are a plus, though practitioner experience matters more.

## WHAT WE OFFER

- Long-term project
- 100% remote work
- Payment in USD
- Paid Time Off (PTO)
- Work-from-home & training reimbursement
- English lessons
- Technical training
- Career coaching

## About South Geeks

## Core Business
- **Primary industry**: Tech talent services / Staff augmentation / Nearshoring
- **Target customers**: B2B – mid-to-large enterprises in Fintech, Life Sciences, and data-critical industries (e.g., cybersecurity, insurance, legal tech)
- **Mission**: “Power the evolution of leading companies in Fintech and Life Sciences by curating elite engineers from Latin America to enhance our clients, building long-lasting strategic tech partnerships.” [southgeeks.com/about](https://www.southgeeks.com/about)

## Products & Services
- **[Staff Augmentation]**: Add individual mid-to-senior software developers, testers, data scientists, DevOps specialists to existing teams.
- **[Dedicated Teams]**: Assemble full, managed teams with a dedicated leader that fits the client’s structure.
- **[Time & Materials]**: Flexible project-based engagement with full ownership – assign a leader, build the team, manage the project.
- **[Quality Assurance & Testing]**: Day-to-day testers plus turnkey test planning, automation, and execution.
- **[Infrastructure & Security]**: Architecture, deployment, and ongoing security management.
- **[Agentic AI & Data Science]**: Specialists for data strategy, intelligent applications, and AI integration. [southgeeks.com](https://www.southgeeks.com/)

## Market Standing
- **Valuation/Market Cap**: Not publicly available
- **Key Metric**: 200+ engineers placed across 50+ projects; 97% client retention rate; NPS of 85+ [southgeeks.com](https://www.southgeeks.com/)
- **Notable Investors/Partners**: Not publicly available (no funding rounds disclosed)
- **Growth Signals**: Long-term client relationships (many engineers with same client 5+ years); expanding into AI/Data Science services; strong focus on highly regulated industries (Fintech, Life Sciences) [southgeeks.com/about](https://www.southgeeks.com/about)

## Competitive Advantages
- **High retention**: 97% retention rate – attributed to career pathing, nurturing environment, and performance coaching.
- **Cultural alignment**: Engineers are fluent in English and Spanish/Portuguese; soft skills developed with a performance coach.
- **Latin American talent pool**: Access to a curated, vetted network of engineers who integrate seamlessly with US/European teams.
- **Specialized industry focus**: Deep expertise in Fintech, Life Sciences, and data-critical sectors where compliance and security are paramount.
- **Flexible engagement models**: From single expert to full project delivery with leadership. [southgeeks.com](https://www.southgeeks.com/)

## Strategic Focus
- Deepen specialization in Fintech and Life Sciences verticals.
- Expand AI/Data Science offerings (Agentic AI, NLP, classification).
- Maintain high retention through continuous training, coaching, and long-term assignments.
- Scale operations while preserving cultural fit and communication standards. [southgeeks.com](https://www.southgeeks.com/)

## Why Work Here
- **Remote-first**: 100% remote work with clear guidelines; paid in USD at competitive hourly rates. [southgeeks.com/careers](https://www.southgeeks.com/careers)
- **Full-time, long-term engagements**: Most roles are long-term with the same client, providing stability.
- **Perks**: Paid time off, continuous English classes, performance coaching, referral fees. [southgeeks.com/careers](https://www.southgeeks.com/careers)
- **Culture**: Described as a “nice place to work” by employees; supportive guidance from recruiters and managers. [southgeeks.com/careers](https://www.southgeeks.com/careers)
- **International projects**: Work on state-of-the-art projects with global clients.
- **Engineering culture**: Emphasis on technical excellence, soft skills, and long-term career growth.

## Sources
1. [southgeeks.com](https://www.southgeeks.com/)
2. [southgeeks.com/about](https://www.southgeeks.com/about)
3. [southgeeks.com/careers](https://www.southgeeks.com/careers)
4. [builtin.com](https://builtin.com/company/south-geeks)
5. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/southgeeks)

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