---
title: 'JIRA Support Analyst (SA) Job# 464 at Allen Integrated Solutions'
canonical: 'https://feeny.ai/job/jira-support-analyst-sa-job-464-allen-integrated-solutions-springfield-9c7masf8hn62'
type: 'job'
last_seen: '2026-11-07'
---

# JIRA Support Analyst (SA) Job# 464 at Allen Integrated Solutions

- **Company:** Allen Integrated Solutions
- **Location:** Springfield, VA
- **Posted:** 2023-06-13
- **Last confirmed live:** 2026-11-07
- **Apply:** https://job-boards.greenhouse.io/allenintegratedsolutions/jobs/5646305003

## Job description

Job Title:  JIRA Support Analyst (SA)

Location:  Springfield, VA

Security Clearance:  TS/SCI Required

## ABOUT THE ROLE

We are proud to be a Woman/Veteran-Owned Small Business that is growing quickly because we provide exceptional expertise to our government customers. We are seeking a highly skilled JIRA Support Analyst who thrives in structured environments where accuracy, compliance, and continuous improvement are critical. The ideal candidate will bring both technical depth and process discipline to ensure our Release Train Management (RTM) workflows run seamlessly.

The JIRA Support Analyst will serve as a very important team member to help drive Agile and Release Train Management processes to support our customer. The JIRA Support Analyst applies process improvement and governance methodologies and principles to capture activity, scheduling, process modernization, and assessment of RTM efforts within the associated project. Develops functional area process and data models and tools that inform the overall use of JIRA and Confluence from an RTM perspective.  Coordinates the use of tools and processes with the Agile work flows and business processes associated with existing software development contracts and contractors.  Ensures that other RTM members and users are aware of proper procedures for record management and any gaps that need attention and/or correction.

## DUTIES

- Ensures that each record has all fields completed, in line with policy and procedures.
- Tracks suspense’s for corrective action and follow through with Government notification of any delinquent actions when necessary.
- Supports GOVERNMENT POINTS OF CONTACT software developer’s compliance with Government record creation and management policies for all entries in JIRA and Confluence. This includes correct: documentation of Scope, Descriptions, Acceptance Criteria, Record Titles, Start and Finish Dates, Record Types (Solution Epic LBC, Solution Epic MVPf, Program Epic MVPf, or Feature), and Capability Descriptions. Contractor shall ensure all work is recorded in JIRA and/or Confluence.
- Ensures integration of JIRA and Confluence and any other Government provided software to conduct Release Train Management and to visualize status at various levels.
- Supports Government workflow(s) of various software development efforts, maintain records in JIRA and Confluence at the enterprise level for all projects, and synchronize with other Agency’s programs.
- Works at the RTM level. Expert in JIRA and Confluence data entry, record keeping and requirements tracing. Enforces Government policy and procedures in their respective release trains to ensure accurate work-related record keeping.
- Works with development vendors to educate them on proper use of JIRA and Confluence and how to establish and maintain linkages between taxonomy levels within JIRA.
- Executes all transfers of JIRA data for their Release Train from low side JIRA to high side JIRA. Ensures all transfers preserve data and linkages accurately.
- Monitors progress of each facet or feature of work and ensures completion dates and all status entries are always up to date and well maintained.
- Support integration of Tableau and Development of Tableau dashboards and any other Government provided software to conduct Release Train Management and to visualize status at various levels.

## Requirements

- Active TS/SCI Clearance
- Bachelor’s degree plus 8 years of experience, or Masters plus 4 years of experience in Government Program and Information Technology or a related field.
- Experience with JIRA/Confluence tracking tools.
- Experience in Tableau.

Desired

- Desired - Experience in monitoring and reporting on tasks for modifying complex applications programs from specifications and Discrepancy Reports.

The ideal candidate will:

- Possess hands-on expertise with JIRA and Confluence at the governance level—configuring records, enforcing compliance, and ensuring accurate, complete entries.
- Be adept at using Tableau (or similar tools) to create dashboards that visualize progress, highlight risks, and support executive decision-making.
- Demonstrate experience auditing and tracking records to enforce standards, notify stakeholders of delinquent actions, and ensure status updates remain current.
- Have experience educating and training vendors or developers on proper record-keeping, workflow usage, and requirements traceability within JIRA/Confluence.
- Experience with data transfers between environments (e.g., unclassified to classified), with careful preservation of linkages and validation of accuracy.
- Demonstrate understanding of SAFe Agile constructs (Solution Epics, Capabilities, Features, etc.) and how to configure JIRA hierarchies to support Release Train Management alignment.
- Bring strong skills in automation and reporting—using JQL, validators, and workflow rules to drive efficiency and compliance.
- Excellent communication skills to support enterprise-wide synchronization, status reporting, and collaboration with leadership and stakeholders.
- Experience supporting the National Geospatial Intelligence Agency.

## About Allen Integrated Solutions

## Company Overview
- **One-liner**: Allen Integrated Solutions (AIS) is a mission-focused government services company delivering advanced engineering, analytics, and operational support to the Intelligence Community and Department of Defense.
- **Entity Type**: Private (Woman-Owned Small Business, Veteran-Owned Small Business; no public funding rounds disclosed)
- **Headquarters**: Stafford, Virginia, United States
- **Founded**: Not publicly available (the company notes "decades" of experience but does not specify a founding year)
- **Founders**: Not publicly available

## Core Business
- **Primary industry**: Government services, national security, defense contracting
- **Target customers**: U.S. federal government agencies, primarily the Intelligence Community (IC) and Department of Defense (DoD) – business-to-government (B2G)
- **Mission or purpose statement**: "Support complex government missions through experienced professionals and disciplined execution" – with a focus on quality, integrity, and mission success ([allenintegratedsolutions.com](https://www.allenintegratedsolutions.com/))

## Products & Services
AIS offers a range of professional and technical services, not packaged products. Major service lines include:

- **Systems Engineering & Acquisition Support**: End-to-end systems engineering, acquisition lifecycle management, quick reaction capabilities, and special access programs ([allenintegratedsolutions.com/capabilities](https://www.allenintegratedsolutions.com/capabilities/))
- **Geospatial Intelligence (GEOINT) & Intelligence Professional Services**: Advanced GEOINT analysis, collection management, modeling, visualization, and analytic solutions for the IC and COCOMs ([allenintegratedsolutions.com/capabilities](https://www.allenintegratedsolutions.com/capabilities/))
- **Cybersecurity & IT Professional Services**: Certified cybersecurity support (CISSP, CISM, CompTIA Security+), full-spectrum cyberspace operations, cyber/EW threat intelligence, and ML-enabled analytical processing ([allenintegratedsolutions.com/capabilities](https://www.allenintegratedsolutions.com/capabilities/))
- **Data Science & Visualization**: Advanced analytics, predictive modeling, dynamic dashboards using Python, R, SQL, Elasticsearch, Kibana, and GIS platforms ([allenintegratedsolutions.com/capabilities](https://www.allenintegratedsolutions.com/capabilities/))
- **Agile Transformation & SAFe Expertise**: Enterprise-level agile transformation applying Scaled Agile Framework (SAFe) principles, release train management, and coaching ([allenintegratedsolutions.com/capabilities](https://www.allenintegratedsolutions.com/capabilities/))
- **Program & Portfolio Management**: PMP/PgMP/FAC-certified program management, earned value management, performance analytics, and decision support dashboards ([allenintegratedsolutions.com/capabilities](https://www.allenintegratedsolutions.com/capabilities/))

## Market Standing
- **Valuation/Market Cap**: Not publicly available (private company)
- **Key Metric**: Revenue not disclosed; total funding not applicable (bootstrapped/private). The company is actively hiring – **106 open positions** listed on their Greenhouse careers page as of the search date ([greenhouse.io](http://job-boards.greenhouse.io/allenintegratedsolutions?gh_src=4325a9e13us))
- **Notable Investors/Partners**: Not disclosed; the company holds prime and subcontract vehicles for government customers but no named investors
- **Growth Signals**: 
  - Large number of active job openings (106) indicates significant expansion
  - Statement on website: "Our growth reflects a continued commitment to quality, integrity, and mission success" ([allenintegratedsolutions.com](https://www.allenintegratedsolutions.com/))
  - Serving "decades" of mission experience, with a focus on emerging technology areas like cyberspace operations and agile transformation

## Competitive Advantages
- **Woman-Owned Small Business (WOSB) & Veteran-Owned Small Business (VOSB)** – provides preferential contracting status in the federal market
- **Deep classified experience**: Proven ability to operate in complex, classified environments across the IC and DoD
- **Certified expertise**: Staff hold CISSP, CISM, CompTIA Security+, PMP, PgMP, SAFe certifications, and more
- **Full lifecycle capability**: From strategy and requirements through delivery and sustainment, covering engineering, intelligence, cybersecurity, data science, and program management
- **Geospatial intelligence specialization**: Trusted advisor to NGA, COCOMs, and the broader IC, with strong analytic rigor

## Strategic Focus
- Expand capabilities in **cybersecurity, data science, and agile transformation** to meet evolving national security threats
- Leverage **WOSB/VOSB status** to win new government contracts and prime vehicles
- **Talent acquisition**: Actively hiring cleared professionals across multiple disciplines (acquisition, data science, geospatial intelligence, cybersecurity, program management) – indicating a focus on scaling the workforce
- Continue delivering **quick reaction capabilities** and integrating emerging technologies for operational environments

## Why Work Here
- **Mission-driven work**: Directly support U.S. national security and defense missions – a strong value proposition for cleared professionals seeking purpose
- **Benefits**: Competitive salaries, health/dental/vision insurance, short-term disability, 401(k) plan, plus digital resources and personalized support ([allenintegratedsolutions.com](https://www.allenintegratedsolutions.com/careers/))
- **Career growth**: The company states it invests in employees’ learning, development, and new challenges as the company expands ([allenintegratedsolutions.com](https://www.allenintegratedsolutions.com/careers/))
- **Culture**: Emphasizes diversity of experiences, talents, and perspectives; teamwork united by a shared mission ([allenintegratedsolutions.com](https://www.allenintegratedsolutions.com/careers/))
- **Work location**: Headquarters in Stafford, VA; many roles in Springfield, VA, Washington DC, and other government hub locations. Some positions are **hybrid** (e.g., Business Financial Manager) ([greenhouse.io](http://job-boards.greenhouse.io/allenintegratedsolutions?gh_src=4325a9e13us))
- **Security clearance**: Most roles require an active security clearance, making AIS a natural fit for cleared professionals

## Sources
1. [allenintegratedsolutions.com](https://www.allenintegratedsolutions.com/) – Company home page, mission, history, contract vehicles
2. [allenintegratedsolutions.com/about](https://www.allenintegratedsolutions.com/about/) – About page, entity type, NAICS codes, business categories
3. [allenintegratedsolutions.com/careers](https://www.allenintegratedsolutions.com/careers/) – Benefits, culture, career growth statements
4. [allenintegratedsolutions.com/capabilities](https://www.allenintegratedsolutions.com/capabilities/) – Full capabilities list (GEOINT, cybersecurity, data science, agile, systems engineering, program management)
5. [greenhouse.io](http://job-boards.greenhouse.io/allenintegratedsolutions?gh_src=4325a9e13us) – Current job openings (106 positions), including hybrid roles

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