--- title: 'Join our Talent Community at CallRail' canonical: 'https://feeny.ai/job/join-our-talent-community-callrail-atlanta-cs4xrvbyb2je' type: 'job' last_seen: '2026-09-07' --- # Join our Talent Community at CallRail - **Company:** CallRail - **Location:** Atlanta, GA - **Work type:** hybrid - **Posted:** 2023-08-18 - **Last confirmed live:** 2026-09-07 - **Apply:** https://job-boards.greenhouse.io/callrail/jobs/5304106 ## Job description ## About CallRail The CallRail platform streamlines customer communications by centralizing calls, texts, form submissions, and live chat in real-time in one unified inbox, making them easier to manage and learn from. Its tracking capabilities reveal the source behind every contact — from ads to keywords and campaigns — so you always know which marketing efforts are working and generating the high quality conversations you need to grow. -- At CallRail, we believe that we’re only as strong as the sum of our parts. We’re passionate about the customers we serve and strive to create a work environment where people can be fully present every day. And that starts with respect both inside and outside the office. Through our diversity, equity, and inclusion (DE&I) programs, we actively seek to create spaces of open communication where honesty and candor are used to push the envelope on what’s possible. We view our culture as a work in progress and see every hire as an opportunity to make it better. Does this feel like a fit? Then take a look at our openings. If you’re interested in joining the CallRail Team but don't see an opportunity that you'd like to apply to, please send us your resume. We'll keep your information on file and will reach out when we have more openings. You Are Welcome Here CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc). ## About CallRail ## Company Overview - **One-liner**: CallRail is a lead engagement platform that helps businesses track, manage, and optimize phone calls, texts, chats, and forms to convert more marketing leads into customers. - **Entity Type**: Private (Venture-backed; Total Funding: $195.5M) - **Headquarters**: Atlanta, Georgia, United States - **Founded**: 2011 - **Founders**: Marc Ginsberg (President) ## Core Business - **Primary industry**: Marketing Technology (MarTech) / Software Development / Lead Intelligence - **Target customers**: B2B; primarily small-to-medium businesses (SMBs), marketing agencies, and enterprises (over 225,000 businesses served, including 7,000+ agencies). - **Mission or purpose**: "Make every conversation count." The company aims to help businesses of all sizes market with confidence by connecting the dots between campaigns, conversations, and customers. ## Products & Services - **Call Tracking**: The core product that attributes inbound calls, texts, and form fills to specific marketing campaigns (e.g., Google Ads, SEO, social media), providing clear ROI data. - **Conversation Intelligence™**: An AI-powered premium feature that surfaces intent signals and buying triggers from call recordings and transcripts to prioritize high-quality leads. - **Voice Assist**: An AI-powered 24/7 virtual agent that automatically answers calls, qualifies leads, and books appointments, eliminating missed opportunities. - **Lead Engagement Platform**: A unified system for managing all lead interactions (calls, texts, chats, forms) and routing them to the right team members. - **Integrations**: Connects with 50+ marketing, CRM, and automation platforms (e.g., Salesforce, HubSpot, Google Ads) to ensure conversation data flows seamlessly. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed (private company). - **Key Metric**: Total Funding of $195.5M. Annual revenue estimated at $11.8M *[proxy: LinkedIn estimate]*. - **Notable Investors/Partners**: Sageview Capital (lead investor in $75M round), Leaders Fund, Square 1 Bank. Key partnerships include integrations with Salesforce, HubSpot, Google, and Calendly. - **Growth Signals**: Serves over 225,000 businesses (up from 200,000+). Headcount grew +6.7% year-over-year (252 employees). Named to the Inc. 5000 list multiple times (e.g., #4,459 in 2023, #107 in 2017). Has 9 active job postings with a strong monthly increase (+200%). ## Competitive Advantages - **Market Leader**: Named "#1 Inbound Call Tracking" for 8 consecutive years, with 1,300+ 5-star reviews and a 4.6-star average rating. - **AI-First Innovation**: Early mover in applying AI (Conversation Intelligence, Voice Assist) to the call tracking space, creating a moat in lead qualification and automation. - **Platform Stickiness**: Deep integrations with 50+ major marketing and CRM tools make it a central piece of a customer's tech stack, creating high switching costs. - **Agency-Focused Strength**: A dedicated base of 7,000+ marketing agencies creates a powerful ecosystem and recurring revenue channel. ## Strategic Focus - **AI-Powered Automation**: Deepening investment in AI to handle lead interactions 24/7 (Voice Assist) and extract actionable insights from conversations. - **Platform Expansion**: Moving beyond pure call tracking to become a comprehensive "lead engagement platform" that owns the entire lead-to-customer lifecycle. - **Product-Led Growth**: Emphasizing a strong self-serve trial and scalable subscription model (plans starting at $55/month) to capture SMB and mid-market customers. ## Why Work Here - **Culture & Values**: Emphasizes "curiosity, collaboration, and exploration" in an inclusive, respectful, and safe community. Mission-driven to "deliver incredible products." - **Remote & Flexibility**: Offers a hybrid model with remote work-from-home options and a $500 home office stipend. Also provides MARTA transportation and office parking coverage for in-office days. - **Perks & Benefits**: - 100% medical coverage for employees. - Competitive HSA with company matching. - Generous dental and vision plans. - Paid parental leave. - 401(k) with company dollar-for-dollar match. - Employee stock options available from day one. - **$2,000 annual educational allowance**. - Flexible vacation policy. - Employee charitable donation match (up to $500 annually). - Catered lunch every Tuesday (in-office). - **Awards & Recognition**: Consistently named a "Top Workplace" and an Inc. 5000 honoree. Rated 4.2/5 on employer review sites (108 reviews), with strong marks for work-life balance (4.2) and culture (4.0). - **Growth Opportunities**: The $2,000 annual education allowance and a focus on internal mobility ("chart your unique career path") signal strong investment in employee development. ## Sources 1. [callrail.com](https://www.callrail.com/) 2. [linkedin.com](https://www.linkedin.com/company/callrail) 3. [callrail.com/careers](https://www.callrail.com/about/careers) 4. [topworkplaces.com](https://topworkplaces.com/company/callrail/) 5. 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