--- title: 'Join our Talent Community at Kaizen Labs' canonical: 'https://feeny.ai/job/join-our-talent-community-kaizen-labs-new-york-wknh64a1n0gy' type: 'job' last_seen: '2026-09-11' --- # Join our Talent Community at Kaizen Labs - **Company:** Kaizen Labs - **Location:** New York, NY - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2025-02-18 - **Last confirmed live:** 2026-09-11 - **Apply:** https://jobs.ashbyhq.com/kaizenlabs/74e3e7b0-5a47-43e3-8b79-df361e0a4302 ## Job description Government technology has failed citizens, public servants, and service members for decades. Kaizen powers America’s application layer. We replace the legacy systems federal agencies run on with modern software, built with craft. The ticketing platform a resident uses to visit a presidential library. The marketplace DoW uses for counter-drone procurement to protect lives and critical infrastructure. The system a Veteran uses to access benefits. We build systems of record, of national consequence. Our AI-native modules and harness allow us to do so in weeks and months, not years. This year, our revenue has grown 35x. Next year, our software will serve over 100 million Americans across dozens of federal agencies. Founded in 2022 and based in New York City and DC, Kaizen has raised $35 million from NEA, a16z, Accel, 776, and Carpenter Capital. Thank you for your interest in joining Kaizen Labs! We’re excited about our growth and would love to see your application! If you don’t see a role that perfectly matches your skills and career goals, we encourage you to join our Talent Community. Please share a bit about yourself, and let us know why you’re interested in working with us. If any of the following resonates with you, we’d love for you to become part of our community and apply: - You’re passionate about a mission that aligns with your values and motivates you to make a meaningful impact. - You thrive in the fast-paced, dynamic environment of a startup and embrace the excitement of innovation. - You’re driven to transform the government sector, making it more user-friendly and accessible for all. - You’re energized by the challenge of driving change in the public space and improving outcomes for communities. - You’re excited to collaborate with a talented, diverse team and grow both professionally and personally. - Our mission aligns with your goal of creating a lasting, positive impact on the world. What Kaizen Offers Health & Insurance - 100% coverage across the board: medical through Oxford/United (Gold and Platinum PPO plans), dental through Guardian PPO, and vision through Beam — all fully covered for employees, with 100% coverage for dependents. - $100,000 in fully paid life insurance. FSA and Dependent Care FSA. - One Medical membership, on us — same-day primary care, 24/7 virtual visits, and offices all over the city. - Fertility and family-building support through Carrot. - 401(k) through Guideline, with a 2% company match. Family & Time Off - 16 weeks of fully paid parental leave for birthing parents. 10 weeks fully paid for non-birthing parents. - Unlimited PTO, with a two-week minimum (we mean it when we say take time off!) - Closed for all federal holidays. - Company-wide winter break the week of Christmas. - Company offsites throughout the year. Office & Remote Setup - Up to $750 one-time home office or desk setup stipend for NYC-based employees. $500 for remote employees. - $50/month commuter benefit (company contribution). - Expensed lunch while in the office. - Company-provided laptop of your choice. Wellness - Fully covered gym membership at [Grindhouse](https://grindhousemhttn.com/) — right across the street from our office at 47 W 17th St (and in Williamsburg). A $225/month value, on us. For remote employees, $100/month dedicated to gym or physical fitness reimbursement. Stipends - $100/month utility stipend. - $500/year professional development. - $250/year recreation. - $300/quarter pet care stipend. ## About Kaizen Labs ## Company Overview - **One-liner**: Kaizen Labs provides a modular, AI-native software platform that helps local, state, and federal government agencies modernize public services like recreation management, permitting, parking, transit, and payments. - **Entity Type**: Private (Series A) - **Headquarters**: New York, New York, USA - **Founded**: 2022 - **Founders**: Nikhil Reddy ## Core Business - **Primary industry/industries**: Government Technology (GovTech), Civic Technology, Public Sector Software - **Target customers**: Local, state, and federal government agencies in the United States - **Mission or purpose statement**: To strengthen trust in American public services by building technology that residents and public servants are proud to use. ## Products & Services - **Kaizen Platform**: A modular, AI-native operating system for public services. It replaces legacy systems with a unified platform covering recreation management (reservations, memberships, point of sale), permitting and licensing, parking management, transit and fare management, tolling infrastructure, digital billing and payment collection, and case management. The platform is designed to be adopted in phases. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed - **Key Metric**: Total Funding of $35M raised across 2 rounds (Seed and Series A) - **Notable Investors/Partners**: NEA, a16z (Andreessen Horowitz), Accel, 776, and Carpenter Capital - **Growth Signals**: The platform already reaches 40 million residents across 50+ agencies in 17 states. The company has grown to 42 employees as of April 2026. It raised a $21M Series A in October 2025, signaling strong investor confidence and growth trajectory. ## Competitive Advantages - **AI-native platform**: Kaizen embeds AI into every interaction (from permit applications to benefits enrollment), differentiating it from legacy government tech vendors. - **Modular, phased adoption**: Agencies can start with one service (e.g., recreation) and expand over time, lowering the barrier to entry for cash-strapped governments. - **Design-first philosophy**: The company believes beautiful, intuitive software is how government technology earns trust, a stark contrast to the clunky, 90s-era systems residents are used to. - **Breadth of coverage**: Already serves 40 million residents across 50+ agencies in 17 states, spanning local, state, and federal levels. ## Strategic Focus - **Expansion across government levels**: Moving from its roots in outdoor recreation to a full-stack platform for local, state, and federal services. - **AI-native development**: Embedding AI into every product interaction to make public services smarter and more efficient. - **Scaling the platform**: Continuing to add modules and agency partners to become the "operating system for America’s public services." ## Why Work Here - **Culture**: Described as a team of "builders, designers, and operators" who are "change-seekers." The company emphasizes "Design is Everyone's Job" and "Collective Ownership" — every employee is accountable for the quality and trustworthiness of the product. - **Work Model**: Hybrid. Employees work from home on Mondays and Fridays, and are in the office 3 days a week (Tuesday–Thursday) for intentional collaboration. - **Location**: HQ in New York, NY. Some roles are listed as remote or hybrid. - **Tech Stack**: TypeScript, JavaScript, Node.js, React, Next.js, GraphQL, PostgreSQL, AWS, Google Cloud, Vercel, GitHub, Linear, Slack, Salesforce, Outreach. - **Notable Perks**: The company is building a culture of collective ownership and high design standards, with a focus on meaningful impact in the public sector. ## Sources 1. [kaizenlabs.co](https://www.kaizenlabs.co/) 2. [kaizenlabs.co/careers](https://www.kaizenlabs.co/careers/) 3. [builtin.com](https://builtin.com/company/kaizen-labs) 4. [tracxn.com](https://tracxn.com/d/companies/kaizenlabs/__4v0zyP-x3-EA2YdE8qp-2lRpYlAKgenz9fUD8HxFbDY) 5. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/kaizenlabs) ## Other roles at Kaizen Labs - [Event & Field Marketing Manager](https://feeny.ai/job/event-field-marketing-manager-kaizen-labs-new-york-qc2cg2prcqsb) — New York, NY - [Contracts Manager](https://feeny.ai/job/contracts-manager-kaizen-labs-new-york-km5sza47r7ft) — New York, NY - [Facility Security Officer (FSO)](https://feeny.ai/job/facility-security-officer-fso-kaizen-labs-washington-4rpae03pjwn5) — Washington, DC - [Software Engineer, Applied AI](https://feeny.ai/job/software-engineer-applied-ai-kaizen-labs-new-york-2d7hyndn7fnf) — New York, NY - [Senior Product Designer](https://feeny.ai/job/senior-product-designer-kaizen-labs-new-york-xpt986ddpwdn) — New York, NY - [Head of Talent](https://feeny.ai/job/head-of-talent-kaizen-labs-new-york-hghddqh370wh) — New York, NY - [Senior Recruiter, GTM](https://feeny.ai/job/senior-recruiter-gtm-kaizen-labs-new-york-3jrcrygpsve4) — New York, NY - [Founding Filmmaker & Video Lead](https://feeny.ai/job/founding-filmmaker-video-lead-kaizen-labs-new-york-hgzk6y53d67g) — New York, NY - [People Operations Manager](https://feeny.ai/job/people-operations-manager-kaizen-labs-new-york-8tdwkre5m5sp) — New York, NY - [Forward Deployed Software Engineer, Cleared (TS/SCI)](https://feeny.ai/job/forward-deployed-software-engineer-cleared-ts-sci-kaizen-labs-washington-q5rzmst4hpws) — Washington, DC