--- title: 'Join Our Talent Network – Future Opportunities: Design at Focus' canonical: 'https://feeny.ai/job/join-our-talent-network-future-opportunities-design-focus-remote-ey5ce7r302ez' type: 'job' last_seen: '2026-10-14' --- # Join Our Talent Network – Future Opportunities: Design at Focus - **Company:** Focus - **Location:** Remote - **Compensation:** $75k–$170k - **Employment:** full-time - **Work type:** remote - **Posted:** 2025-03-10 - **Last confirmed live:** 2026-10-14 - **Apply:** https://jobs.ashbyhq.com/focus/a6d7bcad-b943-4dcd-9eba-6d082c59556a ## Job description UX Designer/Researcher – Future Opportunities Focus Digital is always looking for talented UX Designers and Researchers to join our team. While we may not have an open role at this time, we encourage you to submit your resume for future consideration. By joining our talent network, you’ll be among the first to hear about new opportunities that align with your skills and interests. ## About Focus [Focus](https://focusconsulting.io/) is a digital services firm dedicated to delivering on projects with impact in the civic tech space. We transform outdated government systems into modern, efficient solutions that deliver better outcomes for citizens. Our design team partners with federal and state agencies to modernize systems and improve user experiences. We’ve worked with agencies such as the IRS and [Grants.gov](http://Grants.gov) to streamline workflows and enhance accessibility. As a growing team, we’re always looking for talented professionals who want to help shape the future of government digital services. At Focus Digital, we believe in doing impactful work while maintaining a healthy work-life balance. We encourage our team to log off at the end of the day, take time off when needed, and bring their best selves to work. We are a fully remote company, and all employees must be based in the continental U.S. Some projects may require occasional travel, approximately 1-2 times per year. What Designers Do at Focus - Collaborate with product and technology teams to improve digital user experiences - Advocate for users while balancing business and technical constraints - Conduct and synthesize user research to inform product and design decisions - Support service design efforts to visualize systems and improve workflows - Create wireframes and prototypes using established design systems - Deliver UX, UI, and interaction designs ready for implementation - Work transparently by sharing ideas and designs early and often If you’re interested in future opportunities at Focus Digital, we’d love to hear from you! Submit your resume to stay connected with us as new roles open. ## About Focus ## Company Overview - **One-liner**: Focus is a digital services firm that builds resilient adjudication and payment systems for government agencies, ensuring claimants get key benefits on time. - **Entity Type**: Private (Bootstrapped) - **Headquarters**: Washington, DC, USA - **Founded**: 2019 - **Founders**: Ant Addis ## Core Business - **Primary industry/industries**: Government Digital Services, Benefits & Social Programs, Healthcare Technology - **Target customers**: Federal and state government agencies (B2G), including the U.S. Department of State, IRS, CMS, CDC, HHS, and the states of Massachusetts, New Jersey, and Minnesota. - **Mission or purpose statement**: To build enduring digital services that people and government depend on, reducing burden and simplifying policy. ## Products & Services - **Digital Modernization**: Modernizing legacy systems by reducing delivery risk early, working through integration constraints, and creating a path from fragile platforms to resilient services. Examples include passport renewals (mobile-first, fully accessible system taking 6 minutes to apply) and the FAFSA loan program. - **Adjudicated Benefits**: Researching, designing, and delivering benefits programs that depend on complex eligibility rules, operational consistency, and case handling. This includes systems for Massachusetts Paid Leave, MA Childcare, MN Paid Leave, and NJ Unemployment. - **AI & Emerging Technologies**: Helping agencies apply AI where it improves service delivery in real workflows, with clear evaluation criteria and strong operational controls. Examples include using LLMs to deliver policy guidance to adjudicators and conducting deep research across legislation. - **Security & Compliance**: Integrating security into delivery from the beginning, achieving ATOs (e.g., for the U.S. Department of State's cloud infrastructure platform), and embedding security into end-to-end testing. ## Market Standing - **Valuation**: Not publicly available (private company) - **Key Metric**: Total benefits processed: $4.5+ billion; total users served: 2 million+ - **Notable Investors/Partners**: Member of the Digital Services Coalition; partnership network includes Nava PBC (including an 8(a) joint venture). - **Growth Signals**: The firm has grown to a 50+ person team since founding in 2019. It has expanded its state-level engagements (Massachusetts, New Jersey, Minnesota) and federal work (State Department, IRS, CMS, CDC, HHS). Recent projects include modernizing the passport adjudication system and the Grant.gov system. ## Competitive Advantages - **Deep Government Expertise**: Specialized in the complex, high-stakes world of government benefits and adjudication systems, a niche with high barriers to entry. - **Outcomes-Based Approach**: Measures success by real service improvements and program outcomes, not billable hours or output, aligning incentives with client success. - **Lean & Senior-Led Model**: A 50+ person firm that puts senior practitioners on every engagement, combining the scale to handle large systems with the agility of a smaller team. - **Strong Ecosystem Partnerships**: Part of the Digital Services Coalition and has a strategic joint venture with Nava PBC, allowing it to combine strengths for larger contracts. ## Strategic Focus - **Current priorities**: Modernizing critical government benefits and adjudication systems at federal scale (e.g., FAFSA, passport renewals, Grant.gov). Expanding AI capabilities in a safe, controlled manner to improve service delivery. Building internal capacity within client agencies through knowledge transfer. - **Direction for growth**: Deepening existing state and federal relationships while expanding to new agencies and programs. Continuing to build the "modern collaboration ecosystem" for government digital services. ## Why Work Here - **Culture highlights**: Values include "Outcomes Over Output," "Trusted Public Stewards," "Managers of One," and "Problems before Solutions." The firm emphasizes sustainable pace, deep collaboration, and high standards without burnout. Teams are small, decisions are made close to the work, and people are trusted to own what they build. - **Remote/hybrid/office policy**: Fully remote within the continental US. - **Notable perks**: - Competitive salary (benchmarked to Washington DC market) with transparent levels and salary bands. - 26 days off per year (15 days PTO + 11 federal holidays). - Unlimited sick time. - Up to 12 weeks of fully paid parental or medical leave. - 100% company-paid life, short-term, and long-term disability insurance. - Medical, dental, and vision coverage for employees and dependents. - Pre-tax FSA and dependent care assistance program (DCAP). - 401(k) through Human Interest. - $1,000 annual professional development budget. - Discretionary yearly bonus based on performance and company outcomes. - **Hiring process**: Transparent and efficient, typically taking two weeks from first session to offer. Includes an introductory call, a behavioral interview, and a technical interview (take-home exercise for engineers; project scenario for others). ## Sources 1. [focusconsulting.io](https://focusconsulting.io/) 2. [focusconsulting.io/about-focus/](https://focusconsulting.io/about-focus/) 3. [focusconsulting.io/careers/](https://focusconsulting.io/careers/) 4. [focusconsulting.io/capabilities/](https://focusconsulting.io/capabilities/) 5. [focusconsulting.io/contact/](https://focusconsulting.io/contact/) ## Other roles at Focus - [Senior Site Reliability Engineer (DevOps)](https://feeny.ai/job/senior-site-reliability-engineer-devops-focus-remote-aqgsfee6q17k) - [Join Our Talent Network – Future Opportunities: Engineering](https://feeny.ai/job/join-our-talent-network-future-opportunities-engineering-focus-remote-ae1gx4athdca)