--- title: 'Jr. Manager, Solutions, Bogotá - The Orchard at Sony Music' canonical: 'https://feeny.ai/job/jr-manager-solutions-bogota-the-orchard-sony-music-bogota-b35gz7br7rzf' type: 'job' last_seen: '2026-09-09' --- # Jr. Manager, Solutions, Bogotá - The Orchard at Sony Music - **Company:** Sony Music - **Location:** Bogota, Colombia - **Posted:** 2026-08-14 - **Last confirmed live:** 2026-09-09 - **Apply:** https://job-boards.greenhouse.io/sonymusicentertainment/jobs/8708387002 ## Job description ## ABOUT THE ORCHARD The Orchard is a leading full-service music distribution company operating in 50+ markets worldwide. The Orchard empowers creators and businesses to grow and evolve in the dynamic, global music industry. We specialize in being Artist focused, blending industry expertise and technology, leveraging data to drive success, and providing streamlined digital and physical solutions. The Orchard’s comprehensive artist & label services offerings include marketing, sync licensing, premium video services, transparent data analysis, advertising, rights management, radio promotion, D2C, and more. The Orchard focuses on providing a comfortable, social, and engaging environment to encourage productivity and creativity. Our company is seeking a Manager, Solutions to join our dynamic team. As the Manager, Solutions, you will work closely with both Orchard clients and internal teams, overseeing key elements of the client experience, and synthesizing interactions across Orchard’s internal departments. You will be responsible for providing a centralized, solutions based voice in support of the Relationship Management team and supervising the comprehensive onboarding process, focusing on a positive first experience for clients. In addition, you will ensure a continued, positive client experience around all operational questions and concerns. This is a highly responsible role that requires proactive problem solving skills, a keen eye for detail, and a love for all types of music. What you'll do: - Serve as the primary representative of Orchard’s administrative teams (including legal, finance, and operations) to Orchard clients, addressing issues, gathering feedback, and advocating for client needs within the organization - Main point of contact for questions pertaining to all operational functions across the organization, serving as a focal point of information and defining internal processes and procedures - Work closely with relationship management and rights management teams verifying release metadata compliance and changes to release statuses, including deletions and pricing adjustments - Advise on client product logistics and operations and manage complex digital release set-ups in accordance with label and campaign specified needs - Focus on clear, solution based responses to internal and external queries regarding client questions - Understand how to troubleshoot problems effectively and identify the right teams to interact with in order to get reliable solutions and answers - Ability to handle high volume inbound needs from labels and ensure they are being addressed in a timely manner Who you are: - Patient and empathetic - Effective communicator on phone, email, and in person - Resourceful, problem solver, and takes initiative - an expert and motivated troubleshooter - Multi-tasker with supreme attention to detail, follow-through and effective prioritization - Multilingual skills preferred, but not required - Prior experience with CRMs preferred, but not required - Fluent English proficiency required What we give you: - An opportunity to influence music on a global stage. - A modern, diverse and creative work environment. - An investment in your learning & development. - A comprehensive and attractive benefits package including healthcare coverage, voluntary benefits, and family resources. The Orchard is committed to providing equal employment opportunity for all persons regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity or expression, pregnancy, veteran or military status, marital and civil partnership/union status, alienage or citizenship status, creed, genetic information or any other status protected by applicable federal, state, or local law. ## About Sony Music ## Company Overview - **One-liner**: Sony Music Entertainment is the recorded music and publishing arm of Sony Group, managing a global roster of artists and a vast catalog of music while operating one of the industry’s leading record labels and distribution platforms. - **Entity Type**: Private (Wholly owned subsidiary of Sony Group Corporation) - **Headquarters**: New York, New York, United States - **Founded**: 1991 (as Sony Music Entertainment, following the acquisition of CBS Records) - **Founders**: Not applicable (corporate division of Sony Group) ## Core Business - **Primary industry**: Music – Recorded music, music publishing, artist services, and distribution. - **Target customers**: B2B (streaming services, advertisers, film/TV studios); B2C (music fans via streaming, live events, merchandise); Enterprise (brand partnerships, sync licensing). - **Mission statement**: “To shape what is coming next in music, technology, and culture” and “entertain and move people.” ## Products & Services - **Record Labels (Columbia, Epic, RCA, Arista Nashville, etc.)**: A&R, recording, marketing, and promotion of artists across all genres. - **Music Publishing (Sony Music Publishing)** : Administration of song rights, sync licensing, and songwriter development. - **Distribution & Artist Services (The Orchard, AWAL)** : Digital distribution, marketing, and global reach for independent artists and labels. - **Direct-to-Consumer (D2C)**: Merchandising, fan engagement platforms, and e‑commerce (Three Ten Merch, The Merch Collective). - **Podcasting & Content**: Original podcast production and ad sales (Global Podcasting division). - **Film & TV Sync**: Licensing music for media (SyncShop, Business & Legal Affairs teams). ## Market Standing - **Valuation / Market Cap**: Not disclosed (private subsidiary); Sony Group Corporation’s music segment reported revenue of approximately ¥1.6 trillion (~$10.6 billion) for FY2024 (ended March 2025). - **Key Metric**: Annual Revenue (music segment) – ~$10.6 billion (FY2024) – as reported by Sony Group. - **Notable Investors / Partners**: Parent company Sony Group Corporation; strategic partnerships with streaming platforms (Spotify, Apple Music, YouTube Music), film studios, and global brands. - **Growth Signals**: Continued expansion through acquisitions (AWAL, Alamo Records, Somethin’ Else); growing podcast and D2C revenue; investment in emerging technology (AI, immersive audio); global headcount of thousands with active hiring across 20+ countries. ## Competitive Advantages - **Vast, iconic catalog**: Ownership of the world’s largest music catalog (over 5 million songs) and rights to legendary artists (Bob Dylan, Bruce Springsteen, Queen, etc.). - **End‑to‑end artist ecosystem**: From A&R and recording to publishing, distribution, merchandise, and sync – all under one roof. - **Global scale & Sony synergy**: Access to Sony’s electronics, gaming (PlayStation), and entertainment divisions for cross‑promotion and technology innovations. - **Deep industry relationships**: Long‑standing ties with streaming services, radio, live events, and media partners. ## Strategic Focus - **Digital transformation**: Expanding direct‑to‑consumer channels, fan‑data analytics, and personalized experiences. - **Emerging technology**: Investment in AI‑assisted music creation, spatial audio, and virtual concerts. - **Global growth**: Strengthening presence in high‑growth markets (India, Latin America, Africa) via local labels and partnerships. - **Diversified revenue**: Growing non‑streaming income through sync licensing, brand partnerships, podcasting, and live events. ## Why Work Here - **Culture**: “Honour the creative journey” – a collaborative, creative environment that values insight, integrity, and imagination. - **Career development**: Award‑winning 12‑month paid internship programs, global mobility, and internal learning opportunities. - **Remote / Hybrid / Office**: Roles are posted for both in‑office (New York, Nashville, Los Angeles, London, Mumbai, Warsaw) and remote positions – policy varies by team and function. - **Perks**: Competitive compensation, benefits, access to a global music community, and the chance to work directly with top artists. - **Engineering & Data**: Growing data analytics, security, and engineering teams (e.g., Label Analytics, Cyber Security, Automation) – tech roles are integrated into a creative business. ## Sources 1. [Sony Music Global Job Board (Greenhouse)](https://job-boards.greenhouse.io/sonymusicentertainment/jobs/8239876002) 2. [Sony Music Careers](https://careers.sonymusic.com/jobs/) 3. [Inside Sony Music – Introducing Sony Music Careers](https://www.sonymusic.com/inside-sony-music/introducing-sony-music-careers/) 4. [Careers FAQ – Sony Music Careers](https://careers.sonymusic.com/how-we-hire/frequently-asked-questions/) 5. [Sony Music UK – Careers](https://www.sonymusic.co.uk/careers/) ## Other roles at Sony Music - [Associate Director, Domestic Marketing](https://feeny.ai/job/associate-director-domestic-marketing-sony-music-dubai-jvwfft1e1jnp) — Dubai, United Arab Emirates - [Catalog Marketing Manager](https://feeny.ai/job/catalog-marketing-manager-sony-music-taipei-0wn4e3yctfdg) — Taipei, Taiwan - [Account Coordinator - The Merch Collective](https://feeny.ai/job/account-coordinator-the-merch-collective-sony-music-nashville-2hb57tgaqfsd) — Nashville, TN - [OTC Digital Sr Analyst - Mexico (TEMP)](https://feeny.ai/job/otc-digital-sr-analyst-mexico-temp-sony-music-mexico-city-xr1e7xk8be48) — Mexico City, Mexico - [Diversity & Inclusion Coordinator - People Experience](https://feeny.ai/job/diversity-inclusion-coordinator-people-experience-sony-music-london-nrjz2t4mthxf) — London, United Kingdom - [Coordinator, IP Licensing](https://feeny.ai/job/coordinator-ip-licensing-sony-music-united-states-new-york-jd04xf617w3z) — United States New York, NY - [Jr. Project Manager, West Coast - Sony US Latin](https://feeny.ai/job/jr-project-manager-west-coast-sony-us-latin-sony-music-los-angeles-2rnevy7mp6mw) — Los Angeles, CA - [Finance Manager - The Merch Collective](https://feeny.ai/job/finance-manager-the-merch-collective-sony-music-nashville-q84bvdrssjmv) — Nashville, TN - [Manager, Digital Marketing - Provident Entertainment](https://feeny.ai/job/manager-digital-marketing-provident-entertainment-sony-music-franklin-sby41jdtjaeh) — Franklin, TN - [Manager, Audience Development & Media Buying - Columbia](https://feeny.ai/job/manager-audience-development-media-buying-columbia-sony-music-united-states-new-jvmbxj2bxsp3) — United States New York, NY