---
title: 'JR898 Field Applications Engineer (The USA) at Eleks'
canonical: 'https://feeny.ai/job/jr898-field-applications-engineer-the-usa-eleks-united-states-38hg6wgwbgcs'
type: 'job'
last_seen: '2026-11-02'
---

# JR898 Field Applications Engineer (The USA) at Eleks

- **Company:** Eleks
- **Location:** United States
- **Work type:** remote
- **Posted:** 2026-10-28
- **Last confirmed live:** 2026-11-02
- **Apply:** https://jobs.lever.co/eleks/600040a6-cc72-4435-9b58-8c72b0fc0803

## Job description

ELEKS Customer Support Office is looking for a Field Applications Engineer in the USA.

## ABOUT CLIENT

Our client is a US-based technology company developing innovative software solutions for industrial automation and manufacturing environments. Its platform provides Git-based source control, real-time visibility into industrial operations, and advanced backup and recovery capabilities for automation systems. The company helps industrial organizations modernize their engineering workflows, improve operational reliability, and securely manage automation assets across complex OT environments.

## REQUIREMENTS

- 3+ years in Field Applications Engineering, Controls Engineering, Technical Support, or a similar customer-facing role
- Hands-on experience deploying and installing software on premises at industrial customer sites
- Strong experience with OT networking and network deployment, including connectivity, segmentation, and secure access; understanding of the Purdue model
- Practical experience with PLCs, HMIs, and industrial automation systems, including troubleshooting vendor software such as Rockwell Studio 5000 or Siemens TIA Portal
- Strong troubleshooting skills across controls, software, hardware, and networks; familiarity with industrial communication protocols
- Experience with Python, SQL, or another programming or scripting language
- Clear communication with technical and non-technical stakeholders; ability to work across Controls, IT, Cybersecurity, and Engineering teams
- Excellent written and spoken English

## RESPONSIBILITIES

- Lead on-premises deployments and installations of industrial automation software at customer sites
- Configure and troubleshoot OT network connectivity, infrastructure, and integration with existing industrial systems
- Ensure deployments align with the Purdue security model and OT network security best practices
- Troubleshoot PLC vendor software, industrial communication issues, and integration challenges
- Serve as the primary technical point of contact for deployed customers, providing troubleshooting and ongoing technical support
- Diagnose and resolve software, hardware, networking, and backup-related issues
- Collaborate with Product and Engineering teams to address complex technical issues and customer-specific integration requirements
- Conduct customer training sessions, technical workshops, and on-site enablement activities
- Support technical discovery, product demonstrations, and pilot deployments for prospective customers
- Provide recommendations on secure OT network access, system reliability, and backup and recovery practices
- Maintain technical documentation, troubleshooting guides, and deployment procedures
- Work closely with Customer Success, Support, Sales, and Engineering teams to ensure successful deployments and customer satisfaction

## About Eleks

## Company Overview
- **One-liner**: ELEKS is a global custom software development and technology consulting company that designs and delivers full-cycle enterprise solutions, with a strong focus on AI, data analytics, and intelligent automation.
- **Entity Type**: Private (Bootstrapped)
- **Headquarters**: Lviv, Ukraine (with offices and delivery centres in 15 countries including Poland, Argentina, Croatia, the USA, and the UK)
- **Founded**: 1991 (the company states it has been on the market for 30+ years [eleks.com](https://eleks.com/))
- **Founders**: Not publicly available

## Core Business
- **Primary industries**: Software development services, technology consulting, AI/ML solutions, data engineering, and digital transformation.
- **Target customers**: B2B, enterprise clients (including Fortune 500 companies), and mid-market firms across fintech, energy, healthcare, insurance, and other regulated sectors.
- **Mission**: “To empower best talent’s continuous development for partner’s success through software innovation” [careers.eleks.com/about/](https://careers.eleks.com/about/)

## Products & Services
ELEKS offers a broad portfolio of services rather than standalone products. Key service areas include:

- **Custom Software Development**: End-to-end design, development, and deployment of bespoke enterprise applications.
- **Artificial Intelligence & Machine Learning**: Generative AI, MLOps, conversational AI, computer vision, and predictive analytics.
- **Data & Analytics**: Data strategy, data engineering, business intelligence, and intelligent automation.
- **Cloud & DevOps**: Cloud migration, infrastructure management, and MLOps/LLMOps architectures.
- **UX/UI Design**: User experience research and interface design.
- **SAP & Enterprise Systems**: Implementation and integration of SAP solutions.
- **Quality Assurance & Testing**: Automated and manual testing services.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company).
- **Key Metric**: 1,000+ projects delivered and 120+ active clients, including Fortune 500 companies [eleks.com](https://eleks.com/).
- **Notable Investors/Partners**: No external investors (bootstrapped). Partners include major technology providers (specific names not disclosed on the website).
- **Growth Signals**: 
  - 20 offices and delivery centres across 15 countries.
  - 30+ years of continuous operation.
  - Expanding AI and data service lines (e.g., MLOps/LLMOps, Generative AI).
  - 75% of senior managers have been promoted from within [careers.eleks.com](https://careers.eleks.com/).

## Competitive Advantages
- **Longevity & Stability**: Operating for over three decades with a consistent track record.
- **Global Delivery Model**: Ability to serve clients across time zones with offices in Europe, North America, and South America.
- **Deep Technical Expertise**: Specialised centres of excellence in AI, ML, data, and cloud; claims to hire from the “top 1% of engineering talent” [eleks.com/about-eleks/](https://eleks.com/about-eleks/).
- **Strong Internal Culture**: High internal promotion rate (75% of senior leaders are home-grown) and investment in continuous learning (thousands of training hours annually).

## Strategic Focus
- Accelerating AI adoption for enterprise clients, particularly in regulated industries (fintech, healthcare, insurance).
- Building reusable AI platforms and frameworks (e.g., Digital Twin/Knowledge Graph, LLMOps).
- Expanding nearshore delivery capabilities, especially in Latin America and Central/Eastern Europe.
- Strengthening partnerships with hyperscalers and major enterprise software vendors.

## Why Work Here
- **Culture**: Emphasises “care culture” and professional development. Named “Friendly Workplace 2022” and recipient of “Employer Branding Stars Award 2023” [careers.eleks.com/about/](https://careers.eleks.com/about/).
- **Remote/Hybrid Policy**: Offers remote positions across Europe, Canada, and the US, as well as in-office roles in multiple countries. Hybrid options are common.
- **Learning & Growth**: Corporate trainers delivered thousands of hours of training in 2023; Centres of Excellence provide mentorship and best practices.
- **Diversity**: 34% of specialists are women; age range from 18 to 86 years old.
- **CSR**: Active corporate social responsibility initiatives (specific programs not detailed on the careers page).
- **Engineering Culture**: Heavy investment in AI, ML, and data engineering; opportunity to work on complex, enterprise-scale projects for global brands.

## Sources
1. [ELEKS Official Website](https://eleks.com/)
2. [ELEKS Careers – Find the Right Career Path](https://careers.eleks.com/)
3. [ELEKS About Page](https://eleks.com/about-eleks/)
4. [ELEKS Careers About Page](https://careers.eleks.com/about/)
5. [ELEKS Open Positions on Lever](https://jobs.lever.co/eleks)

## Other roles at Eleks

- [Senior Test Engineer (insurance), JR907](https://feeny.ai/job/senior-test-engineer-insurance-jr907-eleks-poland-6chq8b92ankc) — Poland
- [AON, Trainee JavaScript Developer, JR905](https://feeny.ai/job/aon-trainee-javascript-developer-jr905-eleks-ukraine-dt0ww2tr60q7) — Ukraine
- [Trainee / Junior PHP Developer, JR895](https://feeny.ai/job/trainee-junior-php-developer-jr895-eleks-lviv-ew8jdv38y896) — Lviv, Ukraine
- [IP Assets, Senior Technical Sales Manager, JR871](https://feeny.ai/job/ip-assets-senior-technical-sales-manager-jr871-eleks-poland-xqz7xvwpb9mn) — Poland
- [Senior Customer Engagement Manager, JR856](https://feeny.ai/job/senior-customer-engagement-manager-jr856-eleks-lviv-v5ke0mfq3qwx) — Lviv, Ukraine
- [(medical domain), Trainee QA, JR860, JR861](https://feeny.ai/job/medical-domain-trainee-qa-jr860-jr861-eleks-krakow-gxfnb733mvy1) — Krakow, Poland
- [(energy domain) Data Quality Engineer, JR849, JR853](https://feeny.ai/job/energy-domain-data-quality-engineer-jr849-jr853-eleks-ukraine-7ymfrbbex0kb) — Ukraine
- [Junior Mobile Developer, JR827](https://feeny.ai/job/junior-mobile-developer-jr827-eleks-lviv-jrfgmsx14b2n) — Lviv, Ukraine
- [EagleSTAR, Trainee FE Developer, JR820](https://feeny.ai/job/eaglestar-trainee-fe-developer-jr820-eleks-ukraine-b42gcppvxxac) — Ukraine
- [Dynamics 365 & Power Platform Solutions Architect/Senior Consultant, JR815](https://feeny.ai/job/dynamics-365-power-platform-solutions-architect-senior-consultant-jr815-eleks-x2hfpntf9tjs) — Croatia