--- title: 'Junior Account Manager at Seated' canonical: 'https://feeny.ai/job/junior-account-manager-seated-new-york-2phe2wje75fe' type: 'job' last_seen: '2026-09-05' --- # Junior Account Manager at Seated - **Company:** Seated - **Location:** New York, NY - **Compensation:** $65k–$79k - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-01-16 - **Last confirmed live:** 2026-09-05 - **Apply:** https://jobs.gem.com/seated/am9icG9zdDreMXOJadX0zDadUPq1DETD ## Job description All About Us Seated is the first dynamic pricing platform for restaurants. We help fill their empty seats while providing consumers incredible rewards to top brands and unique experiences. We are quickly expanding our offerings to cities across the country and are looking for talented and ambitious people to embark on the journey with us! ## The Role Our Restaurant Success team is growing, and we’re looking for a Junior Account Manager who is passionate about driving revenue growth and seeking out new opportunities. This role is not just about maintaining relationships; it’s about being aggressive in identifying upsell opportunities and working toward a quota-driven environment where your success directly impacts the company’s bottom line. You’ll be responsible for maximizing revenue from your portfolio of restaurant partners by proactively uncovering new opportunities, educating them on ways to optimize their use of our platform, and taking a hands-on approach to help them grow their business. In addition to your revenue-driven focus, you will also ensure that our restaurant partners are consistently engaged and receiving value from our services. ## What You’ll Do - Drive revenue growth by identifying and upselling new opportunities within your portfolio of restaurant partners. - Manage relationships with a portfolio of restaurant partners, with a focus on aggressive growth and revenue optimization. - Proactively seek out and capitalize on new business opportunities, ensuring that every restaurant partner is maximizing their potential on the Seated platform. - Educate partners on how to optimize their presence and performance on the platform, delivering value that directly impacts their bottom line. - Work under a revenue quota to consistently meet and exceed targets, ensuring you hit sales goals every quarter. - Utilize data to identify trends, opportunities for upselling, and ways to improve partner performance. - Handle inbound inquiries and address concerns in a timely manner, focusing on solutions that drive additional revenue. - Collaborate cross-functionally with other teams to ensure that your accounts are receiving the best support to drive revenue growth. - Maintain up-to-date account data within our CRM and report accurately on account status and opportunities. ## What You’ll Bring - 2+ years of experience in a sales, account management, or upselling role—preferably in a high-paced environment where revenue growth and achieving quotas are key priorities. - Proven success working under a quota and a track record of consistently exceeding sales or revenue goals. - Exceptional communication, negotiation, and persuasion skills, with a focus on closing deals and securing long-term partnerships. - A self-starter mindset with the drive to constantly seek new opportunities for account growth. - Strong problem-solving skills, with the ability to manage multiple accounts and prioritize high-impact opportunities. - A deep understanding of the restaurant or hospitality industry is highly preferred but not required. - Experience in consultative sales or upselling strategies, with a strong focus on revenue generation and growth. ## What You’ll Get - Salary: $65,000.00 - $79,000.00 OTE (80% base + 20% variable) - Stock options - Generous 401(k) match - Comprehensive Healthcare, Dental, and Vision plans, including virtual care options - Pre-Tax Flexible FSA, Dependent Care FSA - Commuter Benefits - Up to 16 weeks of paid parental leave - Unlimited PTO - Gympass Membership with access to thousands of gyms and studios - Citi Bike Monthly Membership - $100 a month to spend at Seated restaurants At Seated, we welcome passionate people from all backgrounds, helping us to make dining experiences more accessible & rewarding. If you have the curiosity & passion to drive our mission together, we would love to hear from you. ## About Seated ## Company Overview - **One-liner**: Seated provides a direct-to-fan ticketing platform that gives artists control over presales, fan data, and verified resale, ensuring true fans get access to live events. - **Entity Type**: Private (bought back from Sofar Sounds in 2025; previously acquired in 2021) - **Headquarters**: New York, NY, United States - **Founded**: 2017 - **Founders**: David McKay (CEO) and John Griffin (CTO) ## Core Business - **Primary industry**: Live event ticketing / Music technology - **Target customers**: Artists and their management teams (B2B); fans (B2C via notifications and ticket access) - **Mission**: “Make sure true fans get seated” – giving artists more control over ticketing and fan relationships, while reducing scalping. ## Products & Services - **Seated Platform**: A full-stack ticketing solution that includes presale registration, SMS verification, waitlist management, direct-to-fan ticket delivery, and verified fan-to-fan resale. Artists own the fan data. - **Fan Notification Service**: Fans create a “True Fan” profile and receive text alerts when their favourite artists announce shows nearby, with early access to tickets. - **Artist Data & Analytics**: Captures and activates fan data for artists to build long-term relationships with attendees. ## Market Standing - **Valuation**: Not disclosed (private, founder-led after buyback) - **Key Metric**: Total funding of $1.16M (Convertible Note, Pre-Seed rounds led by Techstars) - **Notable Investors/Partners**: Techstars (investor); partners with major artists such as Billie Eilish, Noah Kahan, Post Malone, Harry Styles, Olivia Rodrigo, Ed Sheeran, and thousands more. - **Growth Signals**: Re-acquired by founders in 2025 after four years under Sofar Sounds; doubled down on artist software; integrations with Community.com, Ticketmaster, Universal Music Group; hired Director of Artist Partnerships in 2025. ## Competitive Advantages - **Direct artist partnerships**: Artists trust Seated to own their ticketing data, unlike traditional platforms that retain fan data. - **Proven anti-scalper technology**: SMS verification and waitlist systems ensure tickets go to real fans. - **Founder-led independence**: After buyback, the company is agile and focused on artist needs without corporate constraints. - **High-profile artist roster**: Working with top touring acts provides credibility and network effects. ## Strategic Focus - **Deepening artist software**: Building tools for ticketing, fan data capture, and relationship management. - **Expanding integrations**: Partnering with other music industry platforms to streamline workflows. - **Maintaining independence**: Using the buyback to stay focused on innovation rather than short-term corporate goals. ## Why Work Here - **Culture**: Small, tight-knit team (9 employees) with a mission-driven focus on music and fan equity. Founder-led with a “real people” support ethos. - **Remote/Hybrid**: Likely hybrid or remote-friendly given distributed workforce (US and UK). Specific policy not publicly detailed. - **Notable perks**: Direct impact on the live music experience; work with major artists; autonomy in a lean startup environment. - **Engineering culture**: Co-founder CTO John Griffin leads technical direction; emphasis on building scalable, fan-first infrastructure. ## Sources 1. [seated.com](https://www.seated.com/) 2. [blog.seated.com](https://blog.seated.com/we-just-bought-back-seated/) 3. [theorg.com](https://theorg.com/org/seated-1) 4. [linkedin.com](https://www.linkedin.com/company/seatedinc) 5. 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