--- title: 'Junior Completions Manager at Recognise Bank' canonical: 'https://feeny.ai/job/junior-completions-manager-recognise-bank-milton-keynes-dwzarbdfd6a4' type: 'job' last_seen: '2026-09-10' --- # Junior Completions Manager at Recognise Bank - **Company:** Recognise Bank - **Location:** Milton Keynes, United Kingdom - **Compensation:** £35k–£45k - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-08-19 - **Last confirmed live:** 2026-09-10 - **Apply:** https://jobs.lever.co/recognisebank/32abfc60-5ee4-4a98-914d-c8883c1cd456 ## Job description Hello, We are Recognise Bank; a modern business bank built to support the UK’s SMEs with tailored lending and savings solutions. Founded in 2017 by experienced business owners, we set out to challenge traditional banking by offering more flexibility, understanding, and practical support to help businesses thrive. Since receiving our banking licence in 2021, we’ve built a loyal customer base and a strong, diverse team that puts people first. Our vision is building stronger futures with bespoke financial solutions. We understand that no two financial needs are the same, which is why we work closely with UK SMEs and individuals to unlock potential others often overlook. Through smart, flexible lending and savings products, we’re here to build and grow stronger futures for lasting success. Our values shape how we work and grow together: 💪 Can do, will do: We take ownership, solve problems, and adapt as our customers’ needs evolve. ✨ Be brilliant: We show up with curiosity and energy, always striving for better. 🤝 Do the right thing: We act with integrity, responsibility, and care in everything we do. 💡Make a difference: We focus on impact, helping our customers, colleagues, and communities succeed. ## About the role The Junior Completions Manager supports the Completions team in progressing credit-approved deals through to drawdown, ensuring transactions move efficiently and accurately through each stage of the process. The role focuses on effective task management, process execution, and administr ative support across the deal pipeline, whilst taking ownership of and managing a pipeline of credit-approved deals . Working closely with internal teams and third-party suppliers, the Junior Completions Manager helps coordinate activities, maintain accurate records, and provide timely updates, contributing to the delivery of a high-quality customer experience and the successful completion of transactions within agreed service levels and timescales. ## Key Responsibilities - Support the progression of credit-approved deals from approval through to drawdown, ensuring all required actions are completed accurately and within agreed timescales. - Monitor and manage an allocated pipeline of transactions, proactively identifying and escalating queries, delays, and bottlenecks to support timely completions. - Liaise with Lending Managers, Underwriters, Legal, Compliance, customers, introducers, solicitors, valuers, and other third-party suppliers to support the smooth progression of cases. - Coordinate the completion of pre-drawdown requirements, ensuring documents, conditions, and supporting information are obtained and reviewed in line with procedures. - Complete Know Your Customer (KYC), Anti-Money Laundering (AML), credit searches, and fraud checks in accordance with regulatory requirements and internal policies. - Ensure accurate and timely entry and maintenance of loan data and customer records across internal systems. - Maintain regular communication with stakeholders, providing updates on case progress and supporting the management of expectations throughout the completion process. - Ensure all activities are completed in accordance with internal policies, risk frameworks, regulatory requirements, and service level agreements (SLAs). - Utilise internal systems effectively to record, track, and manage deal progression, ensuring data accuracy and completeness. - Support the testing, implementation, and ongoing enhancement of operational systems and processes, including participation in User Acceptance Testing (UAT). - Identify opportunities to improve workflows, increase efficiency, and enhance customer experience through continuous process improvement initiatives. - Contribute to operational reporting by maintaining accurate records and providing updates on pipeline activity when required. - Complete Experian credit searches, World-Check screening, fraud checks, and other due diligence activities for own deals and in support of wider team completions, ensuring results are accurately recorded and escalated where appropriate. Internal/Confidential - Obtain, review, and validate customer information and supporting documentation to satisfy onboarding, compliance, and pre-drawdown requirements across own and shared pipeline cases. Required Skills & Experience - GCSE (or equivalent) in English and Mathematics (Grade C/4 or above) . - Minimum of 2 years’ experience in financial services, lending operations, or a related administrative environment. - Basic understanding of lending products and the financial services sector. - Knowledge of KYC and AML principles, with a proactive approach to maintaining compliance and identifying potential risks during completion activities - Practical experience undertaking credit searches and World-Check checks, ensuring accurate due diligence and adherence to regulatory and internal requirements. - Proficient in using systems and technology to manage workflows, maintain accurate records, and support operational processes. - Strong organisational and time management skills, with the ability to prioritise and manage multiple tasks effectively. - Excellent communication and interpersonal skills, with the confidence to build effective working relationships with internal and external stakeholders. - High level of accuracy and attention to detail, with a commitment to producing quality work. - Proactive, enthusiastic, and process-driven, with a strong willingness to learn and develop. - Ability to work collaboratively within a team while taking ownership of assigned responsibilities. - Strong problem-solving skills and the ability to follow processes while using initiative to resolve routine issues. - Customer-focused approach, with a commitment to delivering a high-quality service experience. Desirable: - CeMAP or other relevant financial services qualification. - Qualification in Banking, Finance, Business Administration, or a related discipline. - AML, KYC, Financial Crime, or Compliance-related certification. - Experience within bridging finance, property finance, or property lending is preferred - Experience using lending, CRM, or workflow management systems; experience with nCino is advantageous. Why join? At Recognise Bank, we're building more than a bank — we’re creating a culture where people feel empowered to make a difference 💡, supported to be brilliant ✨ with a can do will do attitude, and trusted to do the right thing 🤝. We believe that when our people thrive, so do our customers. That’s why we invest in an environment that reflects our values and supports your growth, flexibility, and wellbeing. Here’s what you can look forward to: 🌴 Competitive Time Off – Generous annual leave plus bank holidays to rest, recharge, and enjoy life outside of work. 🌍 Work From Anywhere – Up to 6 weeks per year to work remotely from anywhere in the world.* 📚 Learning & Development – Tailored training and support to grow your skills and achieve your professional goals. 🏠 Hybrid Working – To support your work-life balance, we offer a hybrid working model with 3 days in the office and 2 days remote.** 🩺 Private Medical Care with Vitality – Comprehensive healthcare coverage to keep you healthy. 💼 Enhanced Pension Scheme – Helping you plan and save for a secure future. 👶 Maternity, Paternity & Adoption Pay – Supporting you and your family during important life moments. 🎉 Discretionary Company Bonus – Rewarding your contribution to our shared success. If you're curious, driven, and ready to be part of something meaningful — where your ideas matter, your growth is supported, and your work makes a real impact — then we’d love to hear from you. *Subject to company policy. **This arrangement may vary during the induction period. ## About Recognise Bank ## Company Overview - **One-liner**: Recognise Bank is a UK-based challenger bank offering tailored lending and FSCS-protected savings products to SMEs and individual savers. - **Entity Type**: Private (venture-backed, multiple funding rounds through 2024) - **Headquarters**: London, United Kingdom - **Founded**: 2017 - **Founders**: Not publicly available ## Core Business - **Primary industry**: Banking / SME Lending - **Target customers**: B2B (UK SMEs seeking bridging loans, commercial mortgages, asset finance) and B2C (personal and business savers) - **Mission**: “To help the UK’s ambitious SMEs grow and thrive” [recognisebank.co.uk](https://recognisebank.co.uk/careers/) – also framed as “building futures – we are about people, progress and impact.” ## Products & Services - **Bridging Loans**: Fast, decisive financing for time-sensitive property purchases or business needs. - **Commercial Mortgages**: Flexible funding designed to support long-term business growth. - **Business & Personal Savings Accounts**: Competitive rates with award-winning service; includes easy-access and fixed-term deposits. - **Asset Finance** (via strategic partner): Entry into asset-based lending, contributing £31M to the loan book in 2024 [recognisebank.co.uk](https://recognisebank.co.uk/wp-content/uploads/2024-Annual-Report-Accounts.pdf). ## Market Standing - **Valuation**: Not disclosed (private company) - **Total Funding (disclosed)**: ~$85.8M equivalent across four venture rounds – most recent: £25M (November 2024) from largest shareholder Parasol V27 Limited [recognisebank.co.uk](https://recognisebank.co.uk/wp-content/uploads/2024-Annual-Report-Accounts.pdf). - **Key Metrics** (FY2024, year-end October 2024): - Loan book: £303M (+148% YoY) - Deposits: £412M (grew to £436.6M shortly after year-end, +106% YoY) - Net operating income: £12.7M (+98% YoY) - Headcount: 69 (excluding directors) at year-end; LinkedIn reports 66 employees with +28.4% YoY growth. [linkedin.com](https://linkedin.com/company/recognisebank) - **Notable Investors & Partners**: Parasol International (majority shareholder, led £30.7M round in 2023), Insignis Cash (deposit aggregator partner), strategic partner for asset finance. - **Growth Signals**: Loan book nearly tripled; deposits doubled; entered asset finance market; restructuring plan to target higher-margin property finance; headcount growing rapidly; multiple recent awards for savings products. ## Competitive Advantages - **FSCS Protection**: Eligible deposits protected up to £120,000 per individual – a critical trust factor for savers. - **Award-Winning Service**: Winner of “Best Monthly Interest Savings Provider” (MoneyComms 2024, 2025, 2026), “Most Transparent Savings Provider” (MoneyNet 2026), and “Commended for Best Business Variable Rate Deposit Account” (Business Moneyfacts 2024). - **Relationship-Led Model**: Customised lending solutions rather than off-the-shelf products, supporting SMEs that may be underserved by big high-street banks. - **Strong Capital Backing**: Regular capital injections from major shareholder, enabling aggressive growth. ## Strategic Focus - **12–18 Month Restructuring**: Pivot toward structured property finance (higher margin lending), with a longer-term aim of building a broader SME proposition. Target return on equity of ≥10%. - **Operational Efficiency**: Strict cost control (opex up only 4% despite rapid loan book growth) and continued investment in technology and people [recognisebank.co.uk](https://recognisebank.co.uk/wp-content/uploads/2024-Annual-Report-Accounts.pdf). - **Diversification**: Expand funding channels (e.g., Insignis Cash partnership) and product range (asset finance, term deposits). ## Why Work Here - **Hybrid Work Model**: 3 days in office, 2 days remote; offices in London (City) and Milton Keynes. - **Flexibility**: Up to 4 weeks per year to work from anywhere in the world. - **Time Off**: Generous annual leave plus your birthday off. - **Benefits**: Private Medical Care (Vitality, covering optical and dental), enhanced pension scheme, discretionary company bonus. - **Learning & Development**: Training and support budget for skill growth. - **Culture**: Described as “people, progress and impact” – a pioneering environment where employees shape the future of a growing challenger bank. Diverse team with backgrounds from Nationwide, HSBC, Santander, Deloitte, and other major institutions. - **Open Roles**: Currently hiring for Lending Support Associates and other roles (contract and permanent) [jobs.lever.co](https://jobs.lever.co/recognisebank). ## Sources 1. [recognisebank.co.uk](https://recognisebank.co.uk/careers/) – Careers page with perks and culture 2. [linkedin.com](https://linkedin.com/company/recognisebank) – LinkedIn company profile and employee data 3. [recognisebank.co.uk](https://recognisebank.co.uk/wp-content/uploads/2024-Annual-Report-Accounts.pdf) – 2024 Annual Report & Accounts 4. [recognisebank.co.uk](https://recognisebank.co.uk/meet-the-team/) – Leadership team page 5. [jobs.lever.co](https://jobs.lever.co/recognisebank) – Current job openings ## Other roles at Recognise Bank - [Core Banking SME](https://feeny.ai/job/core-banking-sme-recognise-bank-london-50fn1afv6vsy) — London, United Kingdom - [Senior Salesforce Engineer](https://feeny.ai/job/senior-salesforce-engineer-recognise-bank-london-6qw7c177gc93) — London, United Kingdom - [Product Manager](https://feeny.ai/job/product-manager-recognise-bank-london-gc4re8xe47p5) — London, United Kingdom - [Junior Portfolio Manager](https://feeny.ai/job/junior-portfolio-manager-recognise-bank-milton-keynes-6f5qsbfvqgnv) — Milton Keynes, United Kingdom - [Information Security Manager](https://feeny.ai/job/information-security-manager-recognise-bank-london-zt062yjwc8t4) — London, United Kingdom - [Lending Support Associate](https://feeny.ai/job/lending-support-associate-recognise-bank-milton-keynes-2wg0er4daega) — Milton Keynes, United Kingdom - [Business Analyst](https://feeny.ai/job/business-analyst-recognise-bank-milton-keynes-9cw6rxqw05gk) — Milton Keynes, United Kingdom - [Information Security Officer](https://feeny.ai/job/information-security-officer-recognise-bank-london-b5prxnhe71w1) — London, United Kingdom - [Senior People Manager](https://feeny.ai/job/senior-people-manager-recognise-bank-london-bdpmcrmfrgww) — London, United Kingdom