---
title: 'Junior Desktop Support Analyst at Squarepoint Capital'
canonical: 'https://feeny.ai/job/junior-desktop-support-analyst-squarepoint-capital-london-p9n25zdw1zcn'
type: 'job'
last_seen: '2026-09-08'
---

# Junior Desktop Support Analyst at Squarepoint Capital

- **Company:** Squarepoint Capital
- **Location:** London, United Kingdom
- **Posted:** 2026-07-20
- **Last confirmed live:** 2026-09-08
- **Apply:** https://www.squarepoint-capital.com/open-opportunities?id=8067324&gh_jid=8067324

## Job description

Squarepoint is looking for a Junior Desktop Support Analyst to support a global community of approximately 2000+ users in a Windows environment consisting of virtual desktops. Candidate will interact onsite and remotely with users to provide support with workstation applications such as Microsoft Office, Access Management via Windows Active Directory, Remote Access assistance and hardware issues.

Role Overview:

- Deliver 24x5 on-site and remote support to approximately 2,000 global users in accordance with business requirements;
- Participate in a rotational on-call schedule to provide weekend support;
- Manage service requests and incidents within defined service-level agreements, in line with documented internal runbooks;
- Provide first- and second-level support by triaging, diagnosing, and resolving service issues;
- Collaborate with Level 2 and Level 3 internal teams, external partners, and vendors to resolve complex incidents;
- Provide end-to-end hardware support, including inventory management and equipment procurement as required;
- Develop and maintain knowledge base articles and runbooks related to support processes, system changes, and operating procedures;
- Ensure effective execution of the Incident Management process to minimize production impact on end users;
- Provide project support to senior team members as required;

Required Qualifications:

- Knowledge and experience in a Microsoft environment supporting Windows 11, Office Suite including Office 365, and Azure, including SharePoint;
- Knowledge and experience with Active Directory, Remote Access solutions;
- Knowledge and experience installing, troubleshooting, and managing desktop hardware;
- Dedication to customer service;
- Works with minimum supervision, proactively follow up on outstanding issues/tickets;
- Ability to handle multiple tasks with changing priorities and capable to handle frequent interruptions positively;
- Strong analytical, prioritizing, interpersonal, problem-solving skills;
- Strong verbal and written communication skills;
- Demonstrated collaborative skills and ability to work well within a team;
- Ability to work in a fast-paced and deadline-oriented environment;
- Self-motivated with critical attention to detail, deadlines, and reporting;
- Degree in Computer Science, Engineering or related field or experience;

Nice to have:

- Scripting in PowerShell and Python to proactively automate common tasks to improve efficiency and increase productivity;
- Software packaging and deployment;
- Ability to manage small-medium sized projects within defined timeline and budget;
- Demonstrated interest in learning about new and emerging technologies;
- Self-directed learner and ability to find solutions to problems they have not encountered before

## About Squarepoint Capital

## Company Overview
- **One-liner**: Squarepoint Capital is a leading global quantitative investment manager that uses a rigorous scientific approach and state-of-the-art technology to construct diversified, systematic strategies for institutional clients.
- **Entity Type**: Private (no disclosed external funding; spun out from Barclays in 2014)
- **Headquarters**: New York, New York, United States
- **Founded**: 2014 (as an independent firm; the underlying business, nQuant, dates back to 2000 within Lehman Brothers and later Barclays)
- **Founders**: Led by four founding partners (names not publicly disclosed); the original founders of nQuant continue to lead Squarepoint today.

## Core Business
- **Primary industry**: Financial Services – Quantitative Investment Management
- **Target customers**: Institutional investors (B2B)
- **Mission / Purpose**: “Achieving high quality returns for our clients” through a systematic, diversified, and research-driven investment platform.

## Products & Services
- **Quantitative Investment Strategies**: A diversified portfolio of systematic strategies spanning multiple asset classes (equities, fixed income, currencies, commodities), trading frequencies (high-frequency to long-term), and global markets. The majority of investments are based on rigorous backtesting on historical data.
- **Technology & Data Platform**: A custom, nimble, and forward-looking software stack that enables seamless integration between research and trading, executing millions of trades per day. Includes low-latency trading systems and a world-class data infrastructure.

## Market Standing
- **Valuation / Market Cap**: Not publicly disclosed
- **Key Metric**: Annual revenue is not publicly disclosed (LinkedIn estimates ~$12M, but this likely underrepresents a firm of this scale; the figure should be treated with caution). The firm is privately held and does not report earnings.
- **Notable Investors / Partners**: No external investors; the firm is privately held by its founding partners. Alumni frequently move to top quant funds and tech companies (e.g., Millennium, Citadel, Qube Research & Technologies, Google, Jump Trading).
- **Growth Signals**: Headcount grew 33.9% year-over-year to approximately 1,801 employees (LinkedIn, 2025). The firm operates 17 offices across 8 countries and is actively hiring across technical, research, and finance roles.

## Competitive Advantages
- **Deep heritage**: The team’s quantitative roots trace back to 2000, with a proven track record through multiple market cycles.
- **Scientific rigor**: A disciplined, research-first approach that relies on backtesting and systematic execution rather than discretionary bets.
- **Scale and technology**: Executes millions of trades daily using a highly custom, low-latency platform developed in-house.
- **Global diversification**: Strategies span asset classes, geographies, and trading frequencies, reducing reliance on any single market or style.
- **Culture of ownership**: Privately held and led by its founding partners, fostering long-term thinking and accountability.

## Strategic Focus
- **Diversification**: Continuously expanding into new asset classes, trading frequencies, and geographies.
- **Technology investment**: Ongoing development of proprietary software and data infrastructure to maintain a competitive edge in research and execution.
- **Talent acquisition**: Aggressively hiring quantitative researchers, software engineers (C++, Python), platform engineers, and operations specialists across global offices.

## Why Work Here
- **Culture**: Collaboration across teams, a flat structure with a strong sense of ownership and accountability, and a focus on intellectual curiosity.
- **Work environment**: In-office for most roles (offices in New York, Boston, London, Paris, Singapore, Bangalore, etc.). Some roles offer a remote work program, but the majority require physical presence.
- **Benefits**: Generous parental leave, health insurance (medical, dental, vision), 401(K) matching, disability and life insurance, paid sick days, generous PTO, paid volunteer time, free snacks and drinks. Offices are designed for in-person collaboration.
- **Engineering culture**: Technology is considered core to the business; engineers work closely with quantitative researchers to build and optimize trading systems. Emphasis on C++, Python, Kubernetes, and low-latency systems.
- **Growth trajectory**: Rapid headcount growth and a global footprint offer opportunities for career advancement and international mobility.

## Sources
1. [squarepoint-capital.com](https://www.squarepoint-capital.com/)
2. [squarepoint-capital.com/about](https://squarepoint-capital.com/about)
3. [linkedin.com/company/squarepoint-capital](https://ca.linkedin.com/company/squarepoint-capital)
4. [builtin.com/company/squarepoint-capital](https://builtin.com/company/squarepoint-capital)
5. [job-boards.greenhouse.io/squarepointcapital](https://job-boards.greenhouse.io/squarepointcapital)

## Other roles at Squarepoint Capital

- [Global Mobility Coordinator](https://feeny.ai/job/global-mobility-coordinator-squarepoint-capital-london-jwwd86xqhpzm) — London, United Kingdom
- [Travel Expense Administrator](https://feeny.ai/job/travel-expense-administrator-squarepoint-capital-bengaluru-s1axkkgbxm3m) — Bengaluru, India
- [Infrastructure Developer](https://feeny.ai/job/infrastructure-developer-squarepoint-capital-london-cgs21acb3gh2) — London, United Kingdom
- [Head of HR AMER](https://feeny.ai/job/head-of-hr-amer-squarepoint-capital-new-york-c3afd4q3r7jf) — New York, NY
- [Human Resources Manager](https://feeny.ai/job/human-resources-manager-squarepoint-capital-london-c8ja413jsc8r) — London, United Kingdom
- [Assistant Controller - Management Company](https://feeny.ai/job/assistant-controller-management-company-squarepoint-capital-london-13zfwfqjtd0n) — London, United Kingdom / Montreal, Canada / Jersey / Warsaw, Poland
- [Assistant Controller - Broker Dealer](https://feeny.ai/job/assistant-controller-broker-dealer-squarepoint-capital-london-yh45kr78v0g6) — London, United Kingdom / New York, NY / Montreal, Canada / Warsaw, Poland
- [Quantitative Researcher - Volatility (II)](https://feeny.ai/job/quantitative-researcher-volatility-ii-squarepoint-capital-new-york-sagejhemf1j6) — New York, NY
- [Quantitative Researcher - Systematic Macro](https://feeny.ai/job/quantitative-researcher-systematic-macro-squarepoint-capital-new-york-9av6x0jg4hg4) — New York, NY
- [Quantitative Researcher - Convertible Bonds](https://feeny.ai/job/quantitative-researcher-convertible-bonds-squarepoint-capital-new-york-36as7fafgyg0) — New York, NY