---
title: 'Junior Help Desk Intern (Summer 2027) at Muon Space'
canonical: 'https://feeny.ai/job/junior-help-desk-intern-summer-2027-muon-space-mountain-view-kc048jadbbw5'
type: 'job'
last_seen: '2026-09-25'
---

# Junior Help Desk Intern (Summer 2027) at Muon Space

- **Company:** Muon Space
- **Location:** Mountain View, CA
- **Posted:** 2026-09-23
- **Last confirmed live:** 2026-09-25
- **Apply:** https://job-boards.greenhouse.io/muonspace/jobs/5247733007

## Job description

## About the role

Summer internships will range between the months of May and September depending on university schedules. Internship is full-time and on-site in Mountain View, CA.

The IT team at Muon keeps the whole company running — laptops, accounts, software, and the day-to-day support that lets our engineers focus on building spacecraft. As a Help Desk Intern, you'll be the friendly first point of contact for IT support: setting up equipment, troubleshooting common issues, and helping teammates get unblocked. It's a hands-on way to build real IT and customer-service skills while learning how a fast-moving aerospace company operates.

Muon is a small and fast growing startup which offers interns the experience to get direct mentorship and have real impact on our programs. As an intern, you'll collaborate with a dynamic team in a startup environment and have the chance to learn from some of the most accomplished and experienced aerospace professionals in the industry. We're committed to offering an experience where your decisions and contributions play a pivotal role in driving Muon's success.

## Responsibilities

- Serve as a first point of contact for help desk requests, responding to tickets and walking teammates through fixes
- Set up, image, and deploy laptops, accounts, and peripherals for new and existing employees
- Troubleshoot common hardware, software, printing, conferencing, and connectivity issues
- Help maintain IT inventory and asset records, and keep documentation and how-to guides up to date
- Escalate more complex issues to senior IT staff and learn from how they are resolved

## Qualifications

- Currently pursuing or recently completed a degree or program in IT, computer science, or a related field
- Basic understanding of Windows and/or macOS and common productivity tools (e.g., Google Workspace or Microsoft 365)
- Strong communication and customer-service skills, and patience helping non-technical users
- Well-organized, reliable, and eager to learn
- Able to work full-time and on-site in Mountain View, CA

Nice-to-have Skills

- Prior help desk, IT support, or customer-service experience
- Familiarity with ticketing systems (e.g., Jira, Zendesk, or Freshservice)
- Basic networking knowledge (Wi-Fi, VPN, cabling) or hardware troubleshooting
- Exposure to Active Directory, Okta, or Google Workspace administration
- CompTIA A+ or similar coursework or certification (in progress is fine)

Pay range

Bachelors students = $40/hour, Masters = $45/hour, PhD = $50/hour

## About Muon Space

Founded in 2021, Muon Space is an end-to-end Space Systems Provider that designs, builds, and operates LEO satellite constellations delivering mission-critical data. Our revolutionary, integrated technology stack enables customers to optimize every dimension of their missions for faster time-to-orbit and superior constellation remote sensing performance. Our state-of-the-art facility in the heart of Silicon Valley is optimized for manufacturing spacecraft and rapid, flexible payload integration at scale. From climate monitoring to national security, Muon Space is dedicated to delivering Earth Intelligence for a safer and more resilient world.

Taking Care of Our Team

At Muon salary is only part of our total compensation package. In addition to salary, full-time employees receive equity compensation as well as benefits including medical, dental, and vision insurance, a 401k retirement plan, short & long term disability and life insurance. We also offer three weeks paid vacation for new employees, along with 12 paid holidays, unlimited sick time and paid parental leave.

Our mission embraces the entire planet and we believe our team should too.  Muon is dedicated to creating a diverse and dynamic company and workforce. We believe in equal employment opportunity regardless of race, color, ancestry, religion, sex, age, national origin, citizenship, sexual orientation, marital status, disability, or gender identity. We value diversity in the workplace, and that starts with our applicants. We encourage you to apply, even if you don't check all the boxes, and we look forward to reviewing your application! In addition, if you need a reasonable accommodation as part of your application for employment or interviews with us, please let us know.

Muon is currently registered and able to hire in the following states: AL, AZ, CA, CO, CT, DC, FL, GA, IL, IA, ID, MD, MA, MI, MN, MO, NJ, NY, NC, OH, OR, PA, TN, TX, VT, VA, WA

ITAR/EAR Requirements

This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. The Company may, for legitimate business reasons, decline to pursue any export licensing process.

## About Muon Space

## Company Overview
- **One-liner**: Muon Space designs, builds, and operates satellite constellations optimized for Earth observation and remote sensing missions for government and commercial customers.
- **Entity Type**: Private (Series B)
- **Headquarters**: San Jose, California, USA (with additional offices in Mountain View, CA; Washington D.C. Metro Area; and Northern Virginia)
- **Founded**: 2021
- **Founders**: Jonny Dyer (CEO/Co-founder), Dan McCleese (Chief Scientist/Co-founder), Pascal Stang (CTO/Co-founder), and Paul Day (VP Production/Co-founder)

## Core Business
- **Primary industry/industries**: Aerospace & Defense, Space Technology, Satellite Manufacturing, Earth Observation/Remote Sensing
- **Target customers**: B2G (US Air Force, US Space Force, government agencies) and B2B (commercial agriculture companies like Hydrosat, private enterprises)
- **Mission statement**: "Building constellations for a safe and resilient world" — empowering humanity to address global challenges and support a livable planet through advanced satellite technology.

## Products & Services
- **Muon Halo™**: The company’s flagship integrated technology stack for satellite constellation development. It combines the MuSim digital engineering and simulation platform, the MuOS data-centric middleware architecture, and the MuSat and MuCore software-defined building blocks. This stack enables rapid, low-cost deployment of high-performance constellations using modular "CarefulCOTS" hardware and service-oriented software.
- **Earth Intelligence**: A data and analytics offering that integrates physical sciences, aerospace engineering, software, and domain expertise to provide dynamic understanding of the planet for managing natural resources, enhancing safety/security, and supporting global challenges.
- **Custom Satellite Constellation Services**: A three-phase approach (Design, Build, Operate) to deliver end-to-end satellite constellation development, from mission architecture optimization through manufacturing, launch, and ongoing operations.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed
- **Key Metric**: Total funding raised — Muon Space has raised significant venture capital (Series B round closed; specific amount not cited in available sources but the company is well-capitalized for a space startup)
- **Notable Investors/Partners**: Partners include the USAF and USSF, Hydrosat (agriculture), and other government agencies and commercial organizations. The company is backed by leading venture investors in the space/defense sector.
- **Growth Signals**:
    - Recognized as one of **America’s Greatest Startup Workplaces 2025** (by a workplace excellence award program)
    - Named one of **Fast Company’s Most Innovative Companies in Space for 2025** for cutting-edge weather-monitoring satellites
    - Opened a high-mix satellite manufacturing facility in San Jose, indicating scaling production capacity
    - Growing headcount: currently listing **44 open positions** across engineering, operations, go-to-market, and G&A
    - Team includes industry veterans from Skybox, NASA, SpaceX, and other leading aerospace organizations

## Competitive Advantages
- **Vertically Integrated Technology Stack**: Muon Halo™ combines digital simulation, middleware OS, and software-defined hardware into a unified platform, enabling faster time-to-orbit and lower costs than traditional bespoke satellite development.
- **High-Mix Manufacturing**: A state-of-the-art production facility optimized for building diverse satellite configurations at volumes typical of standard bus lines — a rare capability in the industry.
- **Proven Government & Commercial Traction**: Contracts with the US Air Force, US Space Force, and commercial partners like Hydrosat demonstrate credibility and recurring demand.
- **Team Expertise**: Founders and leadership come from Skybox, NASA, SpaceX, and other top-tier organizations, bringing deep domain knowledge and a track record of execution.

## Strategic Focus
- **Scaling Constellation Operations**: Moving from design/build phases to full operational constellations, with emphasis on automated planning, tasking, and data backhaul.
- **Expanding Earth Intelligence Offerings**: Developing weather-monitoring and geospatial analytics to address climate, agriculture, and national security applications.
- **Government & Defense Growth**: Deepening partnerships with US and allied government agencies for resilient space-based capabilities.
- **Talent Acquisition**: Actively hiring across hardware, software, mission engineering, and business development to support rapid growth.

## Why Work Here
- **Mission-Driven Work**: Employees contribute directly to global challenges like climate monitoring, natural resource management, and national security — with tangible impact from space.
- **Award-Winning Culture**: Named one of America’s Greatest Startup Workplaces 2025; culture built on trust, technical excellence, and shared accountability.
- **Top-Tier Team**: Work alongside industry veterans from Skybox, NASA, SpaceX, and other leading organizations.
- **Benefits & Perks**:
    - 100% health, dental, and vision coverage for employees (85% for dependents)
    - Concierge medical via One Medical
    - 401(k) plan through Betterment, equity management via Carta
    - Generous parental leave for primary and secondary caregivers
    - Generous time-off policy
    - Fully stocked kitchen, catered lunch 3x/week at HQ
    - Dog-friendly office
- **Work Model**: Hybrid/remote flexibility for many roles (some positions listed as "San Jose, CA or Remote"); hardware roles are primarily on-site at San Jose or Mountain View facilities.
- **Growth Opportunities**: With 44 open positions and rapid scaling, there is significant potential for career advancement and impact in a high-growth startup.

## Sources
1. [muonspace.com](https://www.muonspace.com/)
2. [muonspace.com/about](https://www.muonspace.com/about)
3. [muonspace.com/careers](https://www.muonspace.com/careers)
4. [muonspace.com/life-at-muon](https://www.muonspace.com/life-at-muon)
5. [job-boards.greenhouse.io/muonspace](http://job-boards.greenhouse.io/muonspace)

## Other roles at Muon Space

- [Senior Instrument Scientist, Simulation](https://feeny.ai/job/senior-instrument-scientist-simulation-muon-space-remote-tqp6kq4vbstv)
- [Senior Instrument Scientist, Calibration Design](https://feeny.ai/job/senior-instrument-scientist-calibration-design-muon-space-remote-yrcka03va7b5)
- [Senior Instrument Scientist, Calibration Testing](https://feeny.ai/job/senior-instrument-scientist-calibration-testing-muon-space-mountain-view-w5ay01avqww7) — Mountain View, CA
- [Senior Security Risk Analyst](https://feeny.ai/job/senior-security-risk-analyst-muon-space-remote-epps1vnqvyca)
- [Senior Security Engineer](https://feeny.ai/job/senior-security-engineer-muon-space-remote-v457vt87q89a)
- [GNC Hardware Engineer](https://feeny.ai/job/gnc-hardware-engineer-muon-space-mountain-view-97zj06707nc9) — Mountain View, CA
- [Applied Science Intern (Summer 2027)](https://feeny.ai/job/applied-science-intern-summer-2027-muon-space-woodbridge-s8a7rnksysg8) — Woodbridge, VA
- [Senior Reliability Engineer, Technical Lead](https://feeny.ai/job/senior-reliability-engineer-technical-lead-muon-space-san-jose-zv0qg04mtpze) — San Jose, CA
- [Facilities Engineer II](https://feeny.ai/job/facilities-engineer-ii-muon-space-san-jose-djap836sr4f4) — San Jose, CA
- [Principal Mission Architect - SSC/Space Force](https://feeny.ai/job/principal-mission-architect-ssc-space-force-muon-space-northern-gty0z3ee7qh1) — Northern, VA