--- title: 'Junior Integration and Enablement Associate at Ozow' canonical: 'https://feeny.ai/job/junior-integration-and-enablement-associate-ozow-cape-town-e4djbze5xys3' type: 'job' last_seen: '2026-10-30' --- # Junior Integration and Enablement Associate at Ozow - **Company:** Ozow - **Location:** Cape Town, South Africa - **Posted:** 2026-10-17 - **Last confirmed live:** 2026-10-30 - **Apply:** https://job-boards.greenhouse.io/ozow/jobs/8036568003 ## Job description Meet Ozow Ozow is a leading fintech company that's redefining digital payments in South Africa and beyond. We're dedicated to making payments more accessible, secure, and convenient for both businesses and consumers. As a fast-growing player in the financial technology sector, Ozow fosters a culture of innovation, diversity, and inclusivity. We believe in pushing the boundaries of what's possible and are committed to making a positive impact on the world through our payment solutions. More about this fantastic Ozow position Support Ozow's integration and activation activities for SME merchants. This role focuses on carrying out basic integrations for SME merchants, monitoring the health of live merchant integrations, and on assisting in resolving integration and configuration issues for SME merchants. The role builds a strong foundation in Ozow's integration processes and technical troubleshooting. ## Your role and responsibilities Monitoring and issue resolution - Monitor the leakage and misconfiguration report on a regular basis, identifying merchants with integration issues or configuration errors that need attention. - Check system and integration alerts, triaging issues by urgency and business impact. - Reconfigure merchant integration settings where misconfigurations or alerts indicate a need for correction, escalating more complex cases to senior team members where required. - Maintain a log of identified issues, actions taken, and outcomes to support reporting and continuous improvement. SME merchant activations - Own the end-to-end integrations for Ozow's SME merchant base, ensuring integrations remain healthy, correctly configured, and performing as expected. - Diagnose and fix integration and configuration issues for SME merchants, acting as a technical support resource throughout the integration and activation process. - Perform hands-on technical troubleshooting on SME merchant integrations, escalating unresolved or complex issues to the Integration Project Managers or relevant technical teams. Stakeholder and merchant engagement - Act as a supporting point of contact for SME merchants and Activations Specialists on integration and configuration queries. - Communicate clearly and professionally with merchants and internal stakeholders on the status of issues being investigated or resolved. Continuous improvement and enablement - Log recurring technical issues and trends identified through leakage and misconfiguration monitoring or alerts with the Integration Project Manager, to inform process and product improvements. - Keep integration documentation, checklists, and playbooks for SME merchants up to date. - Build working knowledge of Ozow's integration processes, tools, and platforms to progress toward more senior integration and enablement responsibilities. You are an ideal candidate if you have - A relevant qualification in information technology, computer science, information systems, engineering or a related field, or equivalent practical experience. - 1 to 3 years' experience in a technical support, integrations, or IT related role. - Basic understanding of web technologies such as REST APIs and webhooks, with a willingness to develop this further. - Comfort working with reporting tools, spreadsheets, and ticketing or alerting systems to track and manage issues. - Basic awareness of compliance and security requirements such as PCI-DSS, KYC and AML, and POPIA data protection obligations as they apply to integration work, with a willingness to build deeper knowledge over time. - Strong attention to detail, particularly when reviewing reports and identifying configuration issues. - Good communication skills, with the ability to work supportively alongside Activations Specialists and merchants. - A proactive and organised approach, able to manage a regular cadence of monitoring and follow-up tasks. - The ability to pick up new tools, platforms, and technologies quickly. - Exposure to payments, eCommerce, or financial services (advantageous). - Exposure to monitoring reports, dashboards, or alerting tools (advantageous). - Familiarity with eCommerce platforms such as WooCommerce, Shopify or Magento, and/or POS, retail, or billing systems (advantageous). ## Your skills and competencies - You eagerly embrace change, absorb cross-functional skills, and connect ideas across disciplines to drive fresh thinking and innovation. - Ability to initiate, develop, maintain and leverage outstanding relationships to influence a wide network, both inside and outside the company. - A trailblazer who steps up, takes charge, and creates meaningful impact, driven by performance and purpose to lead from the front and make a real difference every day. - You thrive in collaboration, embrace inclusion, and bring a genuine curiosity for global cultures, valuing collective success over individual credit. - Demonstrate strategic foresight, sound judgement, and the ability to make confident decisions under uncertainty, always working toward the best possible outcomes. - You challenge norms, champion innovation, and constantly seek growth for yourself, your team, and the solutions you build. - You are a decisive doer who takes initiative, follows through with confidence, and ensures results through courageous, hands-on delivery. - We value optimism, agility, and the strength to persevere under pressure, balancing performance with positivity, even in challenging environments. - You are driven and proactive, taking ownership, facing challenges with grit, and consistently pushing for excellence, not just as a participant, but as a catalyst for success. ## Your skills and competencies - You eagerly embrace change, absorb cross-functional skills, and connect ideas across disciplines to drive fresh thinking and innovation. - Ability to initiate, develop, maintain and leverage outstanding relationships to influence a wide network, both inside and outside the company. - A trailblazer who steps up, takes charge, and creates meaningful impact—those driven by performance and purpose to lead from the front and make a real difference every day. - You thrive in collaboration, embrace inclusion, and bring a genuine curiosity for global cultures—valuing collective success over individual credit. - Demonstrate strategic foresight, sound judgement, and the ability to make confident decisions under uncertainty, always working toward the best possible outcomes. - You challenge norms, champion innovation, and constantly seek growth—for themselves, their team, and the solutions they build. - You are a decisive doer—those who take initiative, follow through with confidence, and ensure results through courageous, hands-on leadership. - We value optimism, agility, and the strength to persevere under pressure—balancing performance with positivity, even in challenging environments. - You are driven, proactive individuals who take ownership, face challenges with grit, and consistently push for excellence—not just as participants, but as catalysts for success. Interview process During the interview process you will meet with the People team, the hiring manager, and relevant CSuite. Our process may include psychometric and technical assessments, giving you an opportunity to demonstrate your strengths, skills and potential beyond your CV and interview. In office perks - Healthy breakfast, lunches and snacks - Monthly team connects - On-site Barista ## Perks for South African based employees - Medical aid subsidy - Group Risk Insurance - Generous paid annual leave - Birthday leave - Learning and Development opportunities - Mentorship programme - Quarterly team building - Employee Assistance Programme (EAP) - Community initiatives - Access to cutting edge technology - [Ozow Tech Stack](https://ozow.com/tech-stack) Our Employee Value Proposition At Ozow, we don't just process payments. We are redefining the future of how money moves. Our promise to our people is simple. Ozow is built for high impact: clear expectations, genuine investment in you, and the room to do work you are proud of. We back you to own what you deliver and how you grow, and we recognise the people who lift others, not just themselves. People are trusted to make decisions and own outcomes, where the growth you create, in yourself and in others, is part of how we succeed together. Compliance As a fintech company, we prioritize data security, confidentiality, regulatory and compliance. Due to the sensitive nature of our work, we require individuals with a high level of integrity and trustworthiness to ensure adherence to financial regulations and industry standards. Given the sensitive nature of our work, all employees are expected to demonstrate professionalism, accountability, and a commitment to ethical conduct in line with financial regulations and industry standards Ready to be exceptional? Apply now! Keen to know more? Interested in joining our rocket ship? To find out more about life at Ozow, head over to our Careers Page [here!](https://ozow.com/ozow-careers/) ## About Ozow ## Company Overview - **One-liner**: Ozow provides a secure, cardless pay-by-bank payment gateway that links South African businesses with millions of bank account holders for seamless transactions. - **Entity Type**: Private (Series B funded) - **Headquarters**: Cape Town, South Africa - **Founded**: 2014 - **Founders**: Not publicly available (the company was previously known as i-Pay) ## Core Business - Primary industry: Financial Services / Payments (Open Banking) - Target customers: B2B – businesses of all sizes in South Africa (SME to enterprise), also enables peer-to-peer payments via Ozow.ME - Mission: “Create financial access through Open Banking” and redefine the payments industry in Africa by making payments easier, faster, and more secure. ## Products & Services - **Pay by Bank (eCommerce)**: Customers pay directly from their bank account using their mobile device – no card required. Integrates with eCommerce platforms. - **QR Code Payments**: In-store payment option using a QR code scanned from a banking app. - **e-Billing / Payment Links**: Businesses can send invoices or payment links via email or SMS. - **Ozow.ME**: Peer-to-peer payment solution allowing friends and family to send money using just a bank account and smart device. - **Payouts & Refunds**: API-driven capability for businesses to issue refunds or make bulk payouts. - **Integrations & Plugins**: Pre-built plugins for major eCommerce platforms and ERP systems. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed (private company) - **Key Metric**: Total funding of **$49.4M** (Series B of $48M led by Tencent in November 2021; earlier rounds from Kalon Venture Partners and others) [linkedin.com](https://za.linkedin.com/company/ozowsecurepayments) - **Notable Investors/Partners**: Tencent (lead Series B), Kalon Venture Partners, Capitec Bank (partner for “Ozow X Capitec PAY”) - **Growth Signals**: - 93 employees (+17.6% YoY) with active hiring across engineering, commercial, and customer operations [linkedin.com](https://za.linkedin.com/company/ozowsecurepayments) - Over 6 million registered users and 150+ employees (website claims 150+ employees – likely inclusive of contract/temporary) [ozow.com](https://ozow.com/) - Expanding presence: headquarters in Cape Town, office in Johannesburg, and a location in the United Kingdom [linkedin.com](https://za.linkedin.com/company/ozowsecurepayments) - Integration with 47 million bank account holders in South Africa [ozow.com](https://ozow.com/) ## Competitive Advantages - **Open Banking leader in South Africa**: Pay-by-bank eliminates the need for cards, reducing transaction costs and fraud risk. - **Strong security compliance**: Built using “the latest technology” and complies with international safety and security standards (PCI DSS level 1, etc.). - **Broad bank coverage**: Works with all major South African banks, giving access to virtually the entire banked population. - **Partnership with Tencent**: Strategic backing from a global tech giant provides credibility and network effects. - **Seamless UX**: No app download required – transactions happen within existing banking apps. ## Strategic Focus - Continue to expand Open Banking payment solutions across Africa, with an emphasis on financial inclusion and reduced reliance on cash and cards. - Deepen partnerships with banks (e.g., Capitec PAY) to embed payment rails directly into banking ecosystems. - Invest in fraud detection and risk solutions (as evidenced by the Product Manager: Payments Fraud & Risk Solutions job posting) [job-boards.greenhouse.io](https://job-boards.greenhouse.io/ozow/jobs/7673549003). - Scale the merchant base and extend into larger enterprise clients, leveraging the recent product suite expansion (payouts, refunds, links). ## Why Work Here - **Culture & Values**: Ozow promotes excellence, resilience, inclusivity, innovation, and wellbeing. The company describes itself as “fast-paced, agile, inclusive, passionate and driven” and encourages “bold pursuits without ego” [ozow.com](https://ozow.com/life-at-ozow). - **Perks**: Medical subsidy, group risk insurance, generous paid annual leave, birthday leave, mentorship programme, learning & development opportunities, monthly team connects, quarterly team building, healthy lunches & snacks (Cape Town & Johannesburg), on-site barista at Cape Town office, Ozow library and playroom [ozow.com](https://ozow.com/jobs). - **Work Environment**: Hybrid/office policy not explicitly stated, but roles are listed for Cape Town and Johannesburg. The Cape Town office features an on-site barista, library, and playroom – indicating a vibrant, in-office culture. - **Engineering & Growth**: Active hiring for senior engineering roles (Data Engineer, Software Engineer, Test Engineer). Technical team makes up 21% of headcount. The company emphasises access to “cutting-edge technology” and a “growth mindset” – “you’ll be supported and pushed to achieve greatness” [ozow.com](https://ozow.com/life-at-ozow). - **Mission-driven**: Employees work on “meaningful, impactful work” that changes the payment landscape in Africa – a strong draw for purpose-driven talent. ## Sources 1. [ozow.com – Homepage](https://ozow.com/) 2. [ozow.com – Careers Page](https://ozow.com/jobs) 3. [ozow.com – Life at Ozow](https://ozow.com/life-at-ozow) 4. [LinkedIn – Ozow Company Profile](https://za.linkedin.com/company/ozowsecurepayments) 5. [Greenhouse – Ozow Job Board](https://job-boards.greenhouse.io/ozow/jobs/7673549003) ## Other roles at Ozow - [Senior Automation Engineer](https://feeny.ai/job/senior-automation-engineer-ozow-cape-town-k9rf83wbkksq) — Cape Town, South Africa - [Senior Software Engineer (AI-Enabled)](https://feeny.ai/job/senior-software-engineer-ai-enabled-ozow-cape-town-8ygfa5fntxvb) — Cape Town, South Africa - [Junior Software Engineer (AI-Enabled)](https://feeny.ai/job/junior-software-engineer-ai-enabled-ozow-cape-town-mw2baeqxtyc9) — Cape Town, South Africa - [Agentic AI Engineer](https://feeny.ai/job/agentic-ai-engineer-ozow-cape-town-zdqswr8c5sac) — Cape Town, South Africa - [Content Strategist](https://feeny.ai/job/content-strategist-ozow-cape-town-8tscympkgt9k) — Cape Town, South Africa - [Marketing Manager](https://feeny.ai/job/marketing-manager-ozow-cape-town-pmecd7gegpf1) — Cape Town, South Africa - [Senior Data Engineer](https://feeny.ai/job/senior-data-engineer-ozow-cape-town-9p3erbzebp6a) — Cape Town, South Africa - [Software Engineer](https://feeny.ai/job/software-engineer-ozow-cape-town-5wes01awvce3) — Cape Town, South Africa / Johannesburg, South Africa