--- title: 'Junior IT Administrator, EMEA at Dash0' canonical: 'https://feeny.ai/job/junior-it-administrator-emea-dash0-emea-66ebdb00k47n' type: 'job' last_seen: '2026-09-08' --- # Junior IT Administrator, EMEA at Dash0 - **Company:** Dash0 - **Location:** EMEA - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-09-04 - **Last confirmed live:** 2026-09-08 - **Apply:** https://jobs.ashbyhq.com/dash0/7f958525-0b88-4a2a-b8ad-1fef292dd78b ## Job description ## ABOUT DASH0 Join Dash0 and help us define the future of observability. We are OpenTelemetry-native, building a delightful, simple, and AI-centric platform that eliminates vendor lock-in and meaningless toil. Shape a product that developers love—all with transparent pricing and cost-control built in. Dash0 is an OpenTelemetry-native observability platform growing fast, and the infrastructure that keeps our team operational needs to be as reliable as the product we build. As our Junior IT Administrator, you'll own the full device and access lifecycle — from a new hire's first laptop to an employee's final offboarding — and build the systems that make it repeatable at scale. This role exists because we've outgrown ad-hoc IT. We need someone who takes genuine ownership: provisioning accounts, enforcing endpoint security, maintaining audit-ready records, and keeping our SaaS stack under control. You'll work closely with our Head of Security and People Ops team, but the systems work is yours to run. It's a foundational role with real scope. The processes you put in place today will scale with the company for years. ## WHAT YOU'LL DO - Provision and de-provision accounts across our SaaS stack for every new hire and departure, keeping onboarding repeatable and offboarding complete. - Manage the full device lifecycle: hardware ordering, MDM enrollment, international logistics, maintenance, and responsible recycling at end-of-life. - Enforce endpoint security policies, including disk encryption, activation lock, and device compliance checks, coordinating with our Head of Security to keep standards current. - Maintain accurate, audit-ready records of who has access to what — catching and resolving discrepancies in serial numbers, license counts, and access logs before they become compliance issues. - Execute end-to-end offboarding by revoking access across all systems, coordinating hardware retrieval, and ensuring nothing slips through. - Manage vendor relationships and contracts for IT services and hardware insurance, including invoice auditing and service forecasting. - Support employees across time zones with clear, prompt communication on IT issues, hardware needs, and access requests. ## WHAT YOU BRING - 0–2 years of experience in IT support, IT operations, systems administration, or a technical helpdesk role. - Hands-on comfort with device management tools and the Google Workspace admin console, including user and group management. - A working understanding of endpoint security concepts — disk encryption, activation lock, device compliance policies, and why they matter in a security-conscious environment. - Strong attention to detail: you notice when a serial number, license count, or access log doesn't add up, and you follow through until it does. - Clear written English and ease coordinating across time zones with employees, vendors, and internal teams. - The ability to manage many concurrent tickets and threads without losing track of any of them — you're organized and self-directed. ## NICE TO HAVE - Hands-on experience with a specific MDM platform such as Jamf, Kandji, Fleet, or Intune. - Exposure to SOC 2 or ISO 27001-style access review and audit processes. - Basic scripting skills for automating repetitive provisioning or reporting tasks. - Experience in a high-growth startup environment. ## Why Dash0 This is a unique opportunity to help build a generational company. Dash0 is backed by top-tier investors including Balderton Capital, Accel and Cherry Ventures and led by a founding team with decades of experience in observability. We're in the middle of a massive growth phase after our Series B — and we're just getting started. If you're looking for a place where a great product meets great people, where momentum is real and your impact is visible from day one — this is it. What we offer: - Competitive salary & meaningful equity participation — you'll own part of what you're building - Flexible, remote-first work environment with offices in New York, Amsterdam, and Munich - €60/month phone & internet allowance - Location-specific benefits - Collaborative, fast-moving team culture with a builder mindset - Clear path for career growth and development - Direct access to founders and leadership ## About Dash0 ## Company Overview - **One-liner**: Dash0 provides an OpenTelemetry-native observability platform that correlates logs, metrics, and traces to help developers and SREs monitor and troubleshoot distributed systems. - **Entity Type**: Private (Series B – $110M round at $1B valuation as of March 2026) - **Headquarters**: New York, New York, United States - **Founded**: 2023 - **Founders**: Not publicly disclosed (CEO: Mirko Novakovic) ## Core Business - **Primary industries**: Software development, cloud infrastructure monitoring, observability (APM, distributed tracing, log management, Kubernetes monitoring) - **Target customers**: Developers, SREs, platform engineers – primarily B2B enterprise and mid-market teams running modern, distributed systems - **Mission / purpose**: “Make Observability easy for every developer” – simplify collection, correlation, and cost management of telemetry data using open standards ## Products & Services - **Dash0 Observability Platform** (SaaS): End-to-end observability with traces, logs, and metrics in a single interface. OpenTelemetry-native, supports PromQL, Perses dashboards, and configuration-as-code. - **Agent0** (AI feature suite): An autonomous engineering agent that scans services, investigates incidents, and ships validated fixes as pull requests – built on the OpenTelemetry data Dash0 collects. - **Dash0 Integrations**: Pre-built integrations for Kubernetes, cloud providers (AWS, GCP, Azure), and open-source tools (OpenTelemetry Collector, Prometheus). Over 400 alert templates. - **Cyber0** (upcoming): Security observability platform (mentioned in job postings for Senior PM role). - **Lumigo (acquired)**: Serverless observability technology integrated into Dash0 after acquisition. ## Market Standing - **Valuation/Market Cap**: $1 billion (as of Series B in March 2026) - **Key Metric**: Total funding $155M (seed $9.5M, Series A $35M, Series B $110M) - **Notable Investors/Partners**: Accel (lead seed), DIG Ventures (lead Series A), Balderton Capital (lead Series B), Cherry Ventures, and others. - **Growth Signals**: Headcount grew to ~126 employees (monthly +8.4%); active job postings increased 123.8% quarterly; acquired Lumigo; launched AI agent Agent0; expanding enterprise sales team (EMEA, Nordics, North America). ## Competitive Advantages - **OpenTelemetry-native** – no vendor lock-in; data collection, transmission, and analysis follow open standards. - **Transparent pricing** – pay per telemetry signal (logs, spans, metric data points), not per user or GB, reducing cost unpredictability. - **Perses dashboard compatibility** – dashboards are open-source compatible, allowing import/export and code management. - **AI as a subtle enhancement** – AI features (Agent0) reduce manual toil without hallucinations or black-box decisions. - **Built by observability experts** – team with deep roots at Dynatrace, Datadog, Grafana, and IBM Instana. ## Strategic Focus - **Enterprise go-to-market**: Growing sales teams across North America and Europe, targeting large accounts (enterprise account executives, solutions architects). - **Security expansion**: Developing Cyber0, a dedicated security observability product. - **Developer experience**: Keyboard-first navigation, dark mode, configuration-as-code, and CLI-friendly workflows. - **Open-source leadership**: Continued investment in OpenTelemetry, Prometheus, and Perses contributions. ## Why Work Here - **Culture**: “From Engineers, for Engineers” – emphasis on productivity, flexibility, and eliminating toil. Small but high-leverage teams. - **Remote/Hybrid**: Fully remote-friendly (headquartered in New York but employees spread across 17 countries including Germany, Netherlands, UK, Israel, Serbia). Hiring globally. - **Engineering environment**: Open-source driven, modern tech stack (OpenTelemetry, PromQL, Kubernetes). Opportunity to work on AI-agent features (Agent0). - **Growth trajectory**: Rapidly scaling startup post-Series B with $1B valuation – offers early-stage responsibility and career acceleration. - **Reviews (LinkedIn)**: Employer rating 3.0/5.0 (based on 2 reviews) – work-life balance 1.5, compensation 2.5. Limited data; candidates should validate during interviews. - **Open roles**: 47 active postings; top roles include Forward Deployed Engineer, Enterprise Account Exec, Solutions Architect, Head of Design, and Senior PMs. ## Sources 1. [Dash0 website](https://www.dash0.com/) 2. [Dash0 Jobs (Ashby)](https://jobs.ashbyhq.com/dash0) 3. [Dash0 LinkedIn – Company page](https://www.linkedin.com/company/dash0hq) 4. [Dash0 About / Team page](https://www.dash0.com/about) 5. [Tracxn Company Profile](https://tracxn.com/d/companies/dash0/__2jU4V4Po1cdapfYzgI57mJLBCYPo36ND7fto6PFw-YY) ## Other roles at Dash0 - [Partnerships Manager](https://feeny.ai/job/partnerships-manager-dash0-united-states-5mnvrsjhzbfj) — United States - [Enterprise SDR - NYC](https://feeny.ai/job/enterprise-sdr-nyc-dash0-new-york-r58f8br5z44e) — New York, NY - [Enterprise SDR - Boston](https://feeny.ai/job/enterprise-sdr-boston-dash0-boston-bjqreep90yqt) — Boston, MA - [Enterprise Account Executive - US, Remote](https://feeny.ai/job/enterprise-account-executive-us-remote-dash0-united-states-2b9bc2618cja) — United States - [Enterprise Account Executive - West Coast](https://feeny.ai/job/enterprise-account-executive-west-coast-dash0-san-francisco-rqrx9tttamx8) — San Francisco, CA - [Enterprise Account Executive - East Coast](https://feeny.ai/job/enterprise-account-executive-east-coast-dash0-united-states-w98r1793943s) — United States - [Commercial Solutions Engineer - East Coast](https://feeny.ai/job/commercial-solutions-engineer-east-coast-dash0-boston-jms9nmy89fzy) — Boston, MA - [Commercial Solutions Engineer - West Coast](https://feeny.ai/job/commercial-solutions-engineer-west-coast-dash0-san-francisco-e1xtgzd5r59z) — San Francisco, CA - [Enterprise Solutions Engineer - West Coast](https://feeny.ai/job/enterprise-solutions-engineer-west-coast-dash0-united-states-s8ka2n66vhyj) — United States - [Enterprise Solutions Engineer - East Coast](https://feeny.ai/job/enterprise-solutions-engineer-east-coast-dash0-united-states-fvdk6fd5e3qt) — United States